Gibbs Gillespie Harrow reviews

★★★★★ 5/5

Trustpilot

Being a landlord and using Gibbs…

Being a landlord and using Gibbs Gillespie for many years I’ve been extremely pleased with their service and their professionalism. I’ve dealt with Ricky for many years and recently also with Lauren who has been extremely supportive and helpful with any situation that I have had needed guidance with. Thank you and would highly recommend. David

Modern · 9 September 2026

★★★★★ 1/5

Trustpilot

No good experience with the property management

I wish I could rate this company zero. I heard a lot about this company and hence I choose this letting agent over others. I had horrible experience with all my property managers. They changed three times in one year tenancy. I and my tenant both complained about mis communications. I was given incorrect advice multiple times. Tenant leave dates was agreed without land lady made aware at timely manner. Regular property inspection which was promised was not done correctly and I found a wall with mould when tenant was leaving. I was then advise to deduct money from the tenant’s deposit. There was damages to the property, tenant left the rubbish in the property all this was not added on to inventory check out and when this was raised I was again told to go to the small claim court. Why do I need this if agent was supposed to regularly inspect the property and also supposed to be doing the inventory check in check out. I personally feel a good relationship with the property manager with both land lady and tenant would have definitely help. This was my first property I rented out using agent and hence a good support and guide would have helped.

Mona · 3 March 2026

★★★★★ 5/5

Trustpilot

Abraham Oommen

Our house sale went through today thanks to the team at Gibbs Gillespie...big shout out for Abraham Oommen, who, as a local man with over 20 years experience as an estate agent, has invaluable knowledge...he handled the sale with humour and courtesy...there was a tear in my eye as I viewed the property for the last time...my parents had lived there over 60 years and I was brought home there as a new born baby in 1947..now the house lives again with another young family...thanks Abraham and Adam for a painless sale.

Bill · 27 February 2026

★★★★★ 3/5

Trustpilot

Cancelled Property Viewing on 10 October

I booked a property viewing that was scheduled with Mia from Gibbs Gillespie, Harrow Sales, on 10 October 2026 at 12:00 pm for a property on Chatsworth Gardens, Harrow, Middlesex. On the day of the appointment, I encountered unexpected traffic delays and telephoned the Gibbs Gillespie office to advise that I would be approximately six minutes late. I made this call as a courtesy and to ensure that the viewing could still proceed as planned. I arrived at the property at approximately 12:06 pm, only to find that Mia was not present. After waiting outside the property, I contacted the office again and was informed that my viewing had been cancelled and that Mia had already left. I was extremely concerned and disappointed to learn that the viewing had been cancelled without any prior notice. Given that I had proactively contacted the office to advise of my slight delay, I would have expected to be informed if the appointment could no longer proceed. I therefore asked why I had not been notified of the cancellation. Unfortunately, the member of staff I spoke to did not provide an explanation and instead terminated the call abruptly. I find this level of service wholly unacceptable. Not only was my appointment cancelled without notice despite my efforts to keep the office informed, but the manner in which my enquiry was subsequently handled was both unprofessional and discourteous. As a prospective buyer, I would expect a significantly higher standard of customer service from a reputable estate agency.

Echo · 12 October 2026

★★★★★ 5/5

Google

We have been liaising with Declan Fade while looking for a property in Pinner and the surrounding areas, and I must say that he is truly a “people-first estate agent.” When you’re buying your dream home, you need someone who understands not only your requirements but also the emotional side of finding and buying your next home. Declan has been excellent in this regard. We have had a very positive experience working with him. He has been proactive in arranging property viewings, responsive throughout the process, and, above all, very friendly and approachable. If you’re looking for a property in Pinner or the surrounding areas, I would definitely recommend asking for Declan. You’ll be doing yourself a favour!

Clister · 4 October 2026

★★★★★ 5/5

Google

We sold our flat through Gibbs Gillespie. The entire team were professional, responsive, and supportive from start to finish. In particular, Faye Lewis, the Sales Manager, was outstanding. She was involved from the initial valuation right through to completion, and her help, communication, and dedication made a real difference throughout the process. Faye is a real asset to the business. We would use Gibbs Gillespie again and would highly recommend them.

Christian · 14 April 2026

★★★★★ 5/5

Google

I’m officially in my new home, and I couldn’t be happier! 🏡💛 When I started this journey, I was nervous and overwhelmed. Finding the right home felt like such a big challenge. But then I met Tony from Gibbs Gillespie, and everything changed. From the very first conversation, Tony made me feel comfortable and confident. He didn’t just do his job, he went above and beyond in every way. Tony took the time to truly understand what I wanted and what mattered most to me. He was always available, always patient, and always reassuring. Every question I had, he answered with clarity and kindness. Every step of the process, he made sure I felt supported and informed. What really stood out was his personal touch, he genuinely cared about making this experience positive for me, and that meant the world. Thanks to Tony’s dedication, hard work, and incredible attention to detail, I’m now sitting in my dream home. I honestly couldn’t have done this without him. Tony didn’t just help me buy a property, he helped me start a new chapter in my life, and for that, I’m truly grateful. If you’re looking for someone who will treat your journey as if it were their own, Tony at Gibbs Gillespie is the person you need. Thank you, Tony, for everything, you’ve made this experience unforgettable! 🙌 Here’s to new beginnings and exciting chapters ahead! 🥂✨ Thanks a lot Tony your are star mate #DreamHome #Grateful #NewChapter #GibbsGillespie #Tony #HomeSweetHome #AboveAndBeyond

Ket · 19 December 2025

★★★★★ 5/5

Google

Gibbs Gillespie was great from the outset, Tony the branch manager was really down to earth and put us fully at ease in the selling process given it was our first time. We really appreciated that it wasn't the full on sales pitch like we'd experience with some of the other agents. We had a particularly difficult buying/selling experience, with our freeholder changing hands part way through and solicitors involved being particularly slow/difficult. Tony was instrumental in finding and helping us make contact with the new freeholder who was otherwise absent. Due to various delays our chain was at risk of collapse for some time. I honestly think without Tony's unrelenting but professional approach we would have never have got the transactions over the line. We would absolutely use their services again. Thanks to Faye also for picking the the baton if Tony wasn't available, it always felt like the office were aware of our situation and were always happy to help.

Nick · 12 December 2025

★★★★★ 5/5

Trustpilot

Very professional estate agent

Gibbs Gillespie have been my estate agent to introduce new tenants for our two properties. All the people at Gibbs Gillespie are always professional. I have recently been speaking to Marta and she has been very helpful in liaising between myself and our tenants. Nothing is ever too much …Marta is super efficient and always answers to emails and phone calls promptly. She is extremely professional, very polite and helpful, a credit to Gibbs Gillespie. Thank you very much Marta for all your help!

Francesca · 12 December 2025

★★★★★ 5/5

Trustpilot

Thank you Dushali

Dushali has been a tremendous help during what has been a very difficult situation with a tenant who refused to leave my property. She guided me through the Section 21 process and provided ongoing support when I was extremely upset. Throughout the process, Dushali has always been kind, supportive, and offered clear, practical advice, which has made a hugely stressful situation far more manageable. I will be forever grateful for her help.

Nicky · 6 February 2026

★★★★★ 5/5

Trustpilot

Absolutely brilliant service

Absolutely brilliant service from start to finish. Welcomed with friendly staff member Charlotte to view the property, and afterwords Jekaterina Cindeliani made my life very easy in putting down an offer and finally getting the place I have been looking for. Communication was quick and informative and I couldn't be happier. Thank you

Gary · 25 June 2026

★★★★★ 5/5

Trustpilot

Lettings Consultant Ms. Oliwia Stobbe is excellent at her Job

I own a property in Hanwell that I rent out through Gibbs- Gillespie. Over thelast two years a few incidences have ocurred that have not been easy for me to deal with as I live in North Yorkshire. On each occassion these issues were dealt with by Ms. Oliwia Stobbe a Lettings Consultant. Ms. Stobbe is efficiency personified, On each occassion she kept to her word and provided me with all the help and assistance that I required. She is always friendly, pleasant and supportive always offering help if it is needed. She has certainly been a great help to me in sorting out tenancy issues and given her role at Gibbs-Gillespie I would have no reservations about recommending the company. Renting out a property is not always a straight forward matter but by using the services of Gibbs-Gillespie nd Ms. Stobbe in particular I have very little to worry about.

Mr · 4 July 2026

★★★★★ 5/5

Trustpilot

Harry is genuinely the loveliest agent…

Harry is genuinely the loveliest agent I have met. He was so informative, helpful and patient with me as a first time buyer and I really felt listened to. It was genuinely so lovely to speak to an agent that felt like he was in it for the love of his job and helping people find the property that is right for them rather than trying to push sales and I really value that.

Julia · 5 December 2025

★★★★★ 5/5

Trustpilot

Oliwia and Gabriele, one of a kind

If professionalism had a name, it would be Oliwia and Gabriele. From start to finish, they have been absolutely exceptional. They were always available to answer any questions, offer help whenever needed, and explain every step of the process with complete clarity. I always knew what was required, what to expect next, and felt fully supported throughout. They made what is usually a stressful experience incredibly smooth and straightforward. Finding a home and moving in has genuinely never been this easy, and that's saying something, I’ve rented through various letting agencies over the past 10 years. Their kindness, professionalism, attention to detail, and genuine commitment to providing an outstanding service set them apart. They consistently went above and beyond to ensure everything was handled efficiently and with care. What is normally a stressful process turned into an enjoyable experience thanks to their dedication. I couldn't recommend Oliwia and Gabriele more highly. If you're looking for letting agents who truly care about their clients and deliver exceptional service, look no further. Definitely a 10/10 experience!

Mario · 30 June 2026

★★★★★ 5/5

Trustpilot

Highly Recommend!

The whole process was easy and supportive all the way through but we owe the biggest thanks to Oliwia. She was nothing short of phenomenal. From putting us forward in the best light, answering our queries thoroughly and expending a tireless amount of energy helping us and being on hand. We felt so taken care of and genuinely cared for which was more than we could have asked for. Exceptional service!

Khan · 21 August 2026

★★★★★ 5/5

Trustpilot

Nicole was great in helping with our…

Nicole was great in helping with our rental property, we experienced a last minute change, and despite the circumstances was super professional and on hand to deal with any questions we had.

Chris · 2 October 2026

★★★★★ 5/5

Trustpilot

I highly recommend the Gibbs Stanmore…

I highly recommend the Gibbs Stanmore team! They are very knowledgeable, professional, and always on top of things. In a difficult market, they were able to get an offer in the first viewing and close the deal in just a few weeks, which is commendable. They price the property realistically, bring in only qualified viewings, and ensured that the viewings are done by someone who knows the property well. Aqib, as a branch manager, has been absolutely fantastic! Response time has been great, and he took complete ownership until it got closed. If you are looking for a team who you can trust to do the job, then look no further! Thanks, Aqib, Irene, and team.

Karthik · 2 October 2026

★★★★★ 5/5

Trustpilot

Harry was incredibly helpful during the…

Harry from Gibbs Gillespie was incredibly helpful during the viewing. He was friendly, professional, and took the time to answer all my questions clearly. I really appreciated his honesty and the effort he made to ensure I felt comfortable throughout the process. Thanks to Harry, the viewing experience was smooth and pleasant. Highly recommended!

Ha · 28 April 2026

★★★★★ 5/5

Trustpilot

Great service all around. Helpful staff.

Very informative and helpful. A great help during the brief time I was living alone for the first time. Nathanael was very friendly and helpful in showing me around and dealing with my queries. Thank you all!

Matthew · 20 August 2026

★★★★★ 3/5

Google

Very disappointing experience as tenants at the house managed by Gibbs Gillespie. - Absence of clear communication on both sides: with tenants and with owners. - Extremely long response/fix time even for usual management company. - Relying on Goodlord platform and very few overloaded property managers that makes the situation really bad as nobody orchestrates all the sides (landlord, management, tenants, contractors) so it becomes a mess., - update It turned out at least part of the difficulties was caused by landlord and the company actually tried to make both sides happy. Increased rating to 3.

Artem · 11 September 2026

★★★★★ 1/5

Trustpilot

The one star sticks in my throat

The one star sticks in my throat. The team at Uxbridge are less than useless and are overpaid for doing sweet nothing. Let us down at every turn as landlords. I recommend Andrew’s instead, they seem to be more than capable of doing what they’re paid to do

Laura · 29 April 2026

★★★★★ 5/5

Trustpilot

Professional and friendly

Our whole experience has been smooth and professional. Thank you Aqib in particular, always friendly and he gave us honest answers to our questions. We really felt like we were in safe hands.

Jason · 14 August 2026

★★★★★ 5/5

Google

I had a great experience with the team during my home purchase. Faye, Kasia and Zohair were all fantastic, very supportive, friendly and always quick to respond. They kept me updated throughout the process and provided clear information whenever I needed it. Buying a home can be stressful, but their professionalism and helpful attitude made everything much easier. Highly recommended! Thanks to all of your team.

Bhavikkumar · 14 November 2025

★★★★★ 5/5

Google

Thanks to Armaan Salpekar for being so courteous, positive and having a "can do" attitude for what is such a stressful process of selling a house and all that brings. Armaan listens and responds with encouragement but also realism. We are very grateful to Armaan and Kasia and the wider team at GG.

Sandhiya · 11 March 2026