Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRecently purchased a proprety
Recently purchased a proprety, London,Ruislip branch ,this guys are amazing, very very proffesional.
Worked with ALEXANDRA SHAW (move manager),she is incredible helpful, always available to speak on the phone, extremely quick email replying , always there to help and chase solicitors for updates during transaction..
Highly recomand you choose her in order to have a rapid and free stress purchase..
ALEXANDRA SHAW you doing well..
Thank you for all your help again.
Ruben · 1 October 2026
Agent replied · 10 October 2026
Thank you, Ruben, for your fantastic 5-star review and for taking the time to share such detailed feedback.
We’re delighted to hear that you had such a positive experience with the Gibbs Gillespie Ruislip team during your property purchase. It’s particularly wonderful to hear how much Alexandra supported you throughout the transaction. Her responsiveness, proactive communication and dedication to keeping things moving clearly made a real difference.
We’ll be sure to share your kind words with Alexandra. She’ll be delighted to know that her support, including keeping you updated and liaising with solicitors, helped make your purchase a smoother and less stressful experience.
Thank you again for your recommendation and for choosing Gibbs Gillespie Ruislip. We wish you all the very best in your new home!
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Mariya Filipova. She was incredibly helpful and professional throughout the process, especially when arranging and conducting viewings. Mariya was always well prepared, answered all my questions clearly, and made the whole experience smooth and stress-free. Her friendly approach and attention to detail really stood out. I would highly recommend her to anyone looking for assistance with finding a property.
Stephanie · 7 July 2026
★★★★★ 1/5
Google⭐ 1 Star Review, Gibbs Gillespie
I have had a very disappointing experience with Gibbs Gillespie Lettings. I contacted them multiple times regarding rental properties, and on several occasions, I was initially informed that a property was unavailable. However, after a few days, I would receive another call stating that the same property had become available again.
Unfortunately, this pattern continued repeatedly. On the day of the scheduled viewing, I was often informed that the property was no longer available or had already been let. This has happened to me around four times, which has caused significant inconvenience, wasted time, and frustration.
I found the communication to be inconsistent and unprofessional. Based on my personal experience, I cannot recommend Gibbs Gillespie Lettings, as the process lacked reliability and proper customer service.
I hope the company improves its communication and property management procedures to avoid causing similar issues for other prospective tenants.
KEYUR · 11 July 2026
Agent replied · 11 October 2026
Dear Keyur Patel,
Thank you for taking the time to share your feedback. We're sorry to read about your experience and appreciate you bringing your concerns to our attention.
We've looked into the details available to us but, based on the information provided in your review, we've been unable to identify your enquiry or viewing history. We'd very much like the opportunity to investigate this further and understand what happened.
Please could you contact our Customer Care team at customercare@lrg.co.uk with your full name, the properties you enquired about, and any other relevant details? Once we have this information, we'll be happy to review the matter thoroughly and work towards a resolution.
We take all feedback seriously and are committed to providing a high standard of service. We look forward to hearing from you.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleFrom our first meeting with Branch Manager, Tony Brick, we knew we were in good hands with Gibbs Gillespie. Importantly, they listened to what we told them about the property and incorporated that very well into their marketing. They were friendly, attentive and professional throughout the sales process, both proactive and reactive, as well as patient, keeping us fully informed all the time. Our sale wasn't straightforward but, despite that, it was very well managed by Tony and his able team. I would certainly recommend GG and use them again without hesitation. Thank you!
Stephen · 11 July 2026
Agent replied · 11 October 2026
Dear Stephen,
Thank you for taking the time to leave such a fantastic five-star review of Gibbs Gillespie Harrow.
We’re delighted to hear that you felt in safe hands from your first meeting with Tony Brick and that the team were able to reflect your instructions accurately in the marketing of your property. It’s great to know you found the service friendly, professional, and proactive throughout the sales process, and that you were kept well informed at every stage.
We understand that your sale wasn’t straightforward, so we’re especially pleased to hear that Tony and the team were able to manage it effectively through to completion.
We really appreciate your recommendation and will be sure to share your kind words with Tony and the Harrow team. If we can assist you again in the future, please don’t hesitate to get in touch.
Kind regards,
Gibbs Gillespie Harrow
★★★★★ 4/5
TrustpilotI had a viewing on Saturday with Declan…
I had a viewing on Saturday with Declan (Pinner Office), and he was an absolute pleasure to deal with. He was delightful, friendly, patient, and professional throughout the entire viewing. He took the time to answer all of our questions, and for anything he wasn't able to answer on the spot, he followed up with us on Monday afternoon with the information I needed. His communication was excellent, and I really appreciated his helpful and attentive approach. Thank you, Declan, for making the viewing such a positive experience!
Alisha · 29 June 2026
Agent replied · 10 October 2026
Dear Alisha
We greatly appreciate your review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
★★★★★ 5/5
TrustpilotGibbs Letting
Gibbs Gillespie have helped me find my first apartment and they have been great. In particular, Nathanael has been very helpful and is always quick to respond to any questions. I would recommend.
Adele · 19 June 2026
Agent replied · 10 October 2026
Dear Adele,
Thank you for your wonderful 5-star review.
We’re delighted to hear that Gibbs Gillespie helped you find your first apartment and that Nathanael provided such helpful and responsive support throughout the process. It’s great to know he was able to answer your questions quickly and make your experience a positive one.
We really appreciate your recommendation and will be sure to share your kind feedback with Nathanael and the Gerrards Cross lettings team.
Thank you again for choosing Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotI would like to thank you to the team
I would like to thank you to the team. I am immensely grateful to Aqib, Rebekah and especially to Irene. They are approachable and very professional to deal with. You made my transaction so easy and smooth.Happy that I have my keys now. Thank you all for the hardwork.
Yumi · 4 February 2026
Agent replied · 23 February 2026
Dear Yumi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotI used GG to sell my flat and there…
I used GG to sell my flat and there were several complications along the way but Aqib helped massively to get the sale over the line. He was patient, proactive and went out of his way to chase the third parties to ensure the sale went through. Thanks Aqib.
Rakesh · 22 January 2026
Agent replied · 23 February 2026
Dear Rakesh Gohil We greatly appreciate your 5-star review and the time you took to share your experience with Aqib. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotTry to avoid this agent !
Try to avoid this agent they has caused me so much trouble by switching my supplier when my contract as landlord was expired June 2025 and they have switched my energy supplier after 7 months when my contract based on rent collection not to mention charging me over £4,400pm pa for 2 years fees taken without any explanation with their confused statements made in purposes so to confuse the landlord with invoices for example I was charged for pay guarantee each month for 2 years when tenants used to pay 6 months in advance only found when done my taxes and I was charged 4,400pm just for rent collection.
Andreas · 28 May 2026
Agent replied · 1 June 2026
Dear Andreas
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
TrustpilotExcellent experience we had with Hibbs…
Excellent experience we had with Hibbs Gillespie Gerrards Cross team to be honest especially Nathanael Bahjejian. He is a very professional letting consultant , keep the good work.
Mai · 22 June 2026
Agent replied · 10 October 2026
Dear Mai Eth MaSibanda,
Thank you for your excellent 5-star review and for taking the time to share your experience.
We’re delighted to hear that you had such a positive experience with the Gibbs Gillespie Gerrards Cross team, and especially with Nathanael Bahjejian. It’s great to know his professionalism and support made a strong impression during your letting experience.
We will be sure to pass your kind feedback on to Nathanael and the team, who will be very pleased to hear your comments.
Thank you again for choosing Gibbs Gillespie Gerrards Cross, and we wish you all the very best.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
GoogleArmaan was great in helping us sell our home! He kept us informed through out the process and we always felt supported. The team were very professional and we would recommend them for anyone looking to sell their home too.
Janki · 16 March 2026
Agent replied · 16 April 2026
Dear Janki Parmar
We greatly appreciate your 5-star review and the time you took to share your experience with Armaan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotNathanael and team were superb and…
Nathanael and team were superb and happily dealt with the extra effort required for managing us two! Great knowledge and negotiating skills, many thanks - Peter G
Peter · 19 June 2026
Agent replied · 10 October 2026
Dear Peter,
Thank you for your fantastic 5-star review.
We’re delighted to hear that Nathanael and the team provided such superb support and were able to manage everything smoothly for you. It’s great to know their knowledge, professionalism, and negotiating skills made a positive difference to your experience.
We really appreciate your kind words and will be sure to pass your feedback on to Nathanael and the Gerrards Cross team.
Thank you again for choosing Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
GoogleWe engaged Gibbs Gillespie to sell our house and they were fantastic. Tony Brick and his team were really on the ball and very helpful with any questions that arose during the sale. I would highly recommend them.
Keith · 26 March 2026
Agent replied · 16 April 2026
Hi Keith,
Thank you for your kind review. We’re delighted to hear that you had such a positive experience selling your home with us. Tony Brick and his team will be thrilled to know their proactive approach and helpful support made the process smooth and well‑managed for you.
We truly appreciate your recommendation.
Kind regards,
Gibbs Gillespie
★★★★★ 5/5
TrustpilotDushali was the person to help me and…
Dushali was the person to help me and she was amazing!! Very informative, friendly and efficient and felt safe in her hands. I would definitely recommend!
Leah · 21 June 2026
Agent replied · 10 October 2026
Dear Leah,
Thank you for your wonderful 5-star review.
We’re delighted to hear that Dushali provided such friendly, informative, and efficient support and helped you feel confident throughout your experience. Delivering a smooth and reassuring service is exactly what we aim for, so it’s great to know she made such a positive impression.
We really appreciate your recommendation and will be sure to share your kind feedback with Dushali and the Brentford team.
Thank you again for choosing Gibbs Gillespie Brentford.
The Team at Gibbs Gillespie Brentford
★★★★★ 5/5
GoogleZahab Jafry is an outstanding agent super friendly and helpful. He seems to be very well informed about properties and the local area
Irina · 11 July 2026
Agent replied · 11 October 2026
Thank you, Irina, for your fantastic five-star review.
We're delighted to hear that Zahab provided such an outstanding experience with our Harrow team. Having strong knowledge of the local property market and surrounding areas is a key part of the service we aim to deliver, so it's wonderful to know his expertise, friendly approach and helpful advice made such a positive impression.
At Gibbs Gillespie, we pride ourselves on providing expert local guidance to help our customers make confident property decisions, whether they are buying, selling or renting. We'll be sure to share your kind feedback with Zahab and the wider Harrow team.
Thank you again for your recommendation, and we wish you all the best with your property journey.
★★★★★ 1/5
GoogleVery dishonest estate agent. Deceit is clearly their first tactic. Initially, they denied showing me the property, claiming it was sold. However, when I spoke to the landlord directly, I learned that this wasn't true. The landlord confirmed that the property hadn't been sold and asked the agent to show it to me. Despite offering significantly more than the asking price, the property was not sold to me. It turns out that they never even presented my offer to the landlord. Such dishonest behaviour has no place in our community.
AshRij · 20 December 2024
Agent replied · 24 December 2024
Dear Ashrij Group,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotLettings Manager Bracanto profiles/discriminates Black men!
Mr. Bracanto [Lettings Manager] is not a "gentleman" thus not a man of honour, who appears to have common or garden racial-issues with Black men 🤔; Since this disingenuous person profiles then discriminates against the same per lettings-activities to wit - myself!? Hence a 14 day intention of Legal (discrimination) Action is winging its way to his office as I write ✍️ (sic)! If ANY OTHER people of colour has issues with this "man" per his discriminatory shenanigans please 🙏🏾 don't hesitate to post so that we might make this world a better place FOR ALL (sic)!?
Number-One · 10 December 2024
Agent replied · 23 December 2024
Dear Number-One-Float-StringWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We also take it very Seriously claims of Discrimination of any kind. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.Many thanksCustomer Care Team
★★★★★ 5/5
GoogleAmazing service given by Gibbs Gillespie staff throughout purchasing process, however, we have had some delays but Tony was communicating everyday between sellers and solicitors, finally dream come true. We purchase our first home, thank you Tony and his team for all hard work and effort.
Pinky · 19 December 2025
Agent replied · 26 December 2025
Dear Pinky Parikh
We greatly appreciate your 5-star review and the time you took to share your experience with Tony. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had the pleasure of working with Maynul to let out our property and he went beyond to make sure we are presented with the best tenants. Maynul is very knowledgeable and will take time to listen to ensure he provides you with the level of service you expect from him. He always made sure to keep us up to date with each and every viewing and hence save us time in chasing for feedback. I highly recommend him if you are looking to let or even rent a property as he is very professional and you will feel very comfortable sharing your concerns and expectations with him. He is worth more than 5 stars.
Nafiisah · 24 November 2024
Agent replied · 8 December 2024
Dear Nafiisah Mulloo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotAmmaar was very good and informative
Ammaar was very good and informative , helped me find the right property for me.
Souad · 7 August 2026
Agent replied · 10 October 2026
Thank you for your 5-star review, Souad! We’re delighted to hear that Ammaar was informative and helped you find the right property. We really appreciate your kind feedback and support for the Gibbs Gillespie Pinner team.
Best wishes,
The Gibbs Gillespie Pinner Team
★★★★★ 5/5
TrustpilotHarry Rai is an exceptional real estate…
Harry Rai is an exceptional real estate agent known for his professionalism and friendly approach. He truly understands the essence of customer service, ensuring that each client feels valued and supported throughout their property search. If you're looking for expert assistance in finding your perfect home, look no further than Harry. His commitment to providing top-notch services sets him apart in the industry, making the journey of buying or renting a property a seamless and enjoyable experience. Whether you’re a first-time buyer or an experienced investor, Harry is dedicated to guiding you every step of the way.
Daniel · 23 October 2024
Agent replied · 23 November 2024
Dear DanielCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Harry Rai a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotGreat support!
I began the process of purchasing a flat in May, and while the exchange has just started, the completion date is planned for early November.From the start, Sales Consultant Nikita Gusca was excellent. He led the tour, answered all my questions in great detail, and efficiently passed along inquiries to the seller, which gave me confidence in the purchase. Nikita also provided valuable support in clarifying my mortgage application during the initial stages, and his prompt responses were much appreciated.I encountered significant delays due to poor communication from the solicitor Taylor Rose. After submitting all my documents and confirming that everything was in order, it took nearly two months for them to proceed with the exchange. When my solicitor went on emergency leave, there was minimal coverage, leading to delayed communication with the seller's solicitor, who was also from Taylor Rose. My Move Manager, Luca Beltrami, had to step in to help check with the seller and chase for responses. Just before the exchange, the final report was sent a week late and contained discrepancies. Luca again assisted in confirming with the seller that these were indeed mistakes. The solicitor attributed the issues to being "rushed," despite having had ample time to address them.Throughout these challenges, Move Manager Luca Beltrami and Senior Sales Manager Abraham Oommen provided invaluable support. They worked diligently to check on the seller’s progress, chased updates, and helped raised complaints to senior solictors on my behalf to resolve the delays. This was beyond their normal responsibilities, and I can't thank them enough for their assistance.Overall, I’m incredibly grateful to Nikita, Luca, and Abraham for their efforts. Gibbs Gillespie has been fantastic, going above and beyond to support me throughout this process. It’s important to note that the charllenges I had were not a reflection of the hard work and dedication shown by these individuals; they did everything possible to assist me. However, I strongly recommend finding your own solicitor rather than using Taylor Rose, which was referred to me by Gibbs Gillespie.
Yilin · 18 October 2024
Agent replied · 23 November 2024
Dear YilinCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Luca, Nikita and Abraham a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotIt was never going to be an easy sale…
It was never going to be an easy sale as the property was going on the market as a probate property. As none of us live close by, we approached several estate agents for evaluation and advice, but settled on Gibbs Gillespie after an impressive conversation held with Nick Walker, who offered sound advice and an outstanding knowledge of the housing market in the area. In addition he was approachable and we felt that he was someone we could have rapport with.
Helen · 23 March 2026
Agent replied · 1 June 2026
Dear Helen Hill, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Nick. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 1/5
Trustpilotworst estate agent ever
Josh Hardy is the worst estate agent I have ever met in my life. He has no communication skills whatsoever.Mon the most important day, the day we exchanged, I called the office 4 times and did not reach Josh, nor did I receive a call back. Throughout the sale process I received no active phone calls for feedback and viewings, unless I called.I would not list my house with Gibbs. I even raised a formal complaint that has not been resolved to my satisfaction.
Ravi · 12 October 2024
Agent replied · 23 November 2024
Dear Ravi WaghelaWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.Many thanksCustomer Care Team
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