Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe didn't end up going with Foxtons in the end due to other commitments, but these guys were by far the most professional lettings agents we dealt with in our flat search. Karolina was the epitome of outstanding customer service. Friendly, responsive, and always prepared to go that extra mile. She is a credit to the company!PositiveResponsiveness, Professionalism
Tiggy · 25 August 2021
★★★★★ 1/5
GoogleNot satisfied with their service.. firstly agent book an appointment for viewing the property, then at the same date and time which they mention in mail, they didn't respond any call or mail or msg.
Truelly they only want big budget costumers for their job..
Patel · 22 April 2024
Agent replied · 21 June 2024
Hi Patel Shivam,
We apologize for any inconvenience caused.
We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further.
Best,
Sophie
★★★★★ 5/5
GoogleI was very happy with the service provided from Foxtons in a challenging market. Shaun Bailey who oversaw my sale from the beginning was a great help in guiding me through all aspects of the process and his experience and balanced approach to the difficult decisions and challenges that were presented were a big asset. Andra also did a fantastic job in keeping the conveyance moving along from the offer and acceptance stage all the way to exchange. They are very pro active and personal to deal with and would recommend their services. Thank you Foxtons.
Tim · 24 February 2020
Agent replied
We are pleased to hear that Shaun, Andra, and the team have been able to guide you through this complex process with minimal stress. Thank you for the review!
★★★★★ 5/5
GoogleFoxtons were very professional and kept me informed about the progress of the sale of my property. Very pleased to have worked with them. A special thanks to Shaun and his team including Lisa. Shaun was very helpful and was always at hand when I needed to talk to him. Would definitely recommend Foxtons.
Deo · 25 March 2022
★★★★★ 5/5
GoogleSean presented himself clean-cut and we'll dressed. First impression was very good. Came well prepared. Sean explained things thoroughly and answered any queries we had. I found him to be very professional, knowledgeable and enthusiastic in his job. From my personal experience with Sean in the felsh and over the phone. He is someone who I can say he is trustworthy and honest. As a businessman I know he is an asset to foxtons. Would highly recommend foxtons to family and friends. Iam sure we shall do more business in the future. P H Tate
Paul · 17 December 2019
Agent replied
We are happy to hear that you have had such a positive experience working with Sean. Thank you for the review!
★★★★★ 5/5
GoogleAnna has been really supportive and professional in her approach to make things work out for us. She has put in tremendous effort to identify the ideal apartment according to our requirements.
Lubna · 15 December 2019
Agent replied
We are pleased that Anna has gone the extra mile to secure you an apartment that suits your unique requirements, thank you for the review!
★★★★★ 5/5
GoogleI was very impressed with the service provided by Shaun Bailey, Operations Director at Foxtons in Harrow. His wealth of experience and knowledge of the local property market gave me great confidence, having had a previous negative experience of another agent. He was attentive throughout the sale process, answering any questions or issues I had promptly and the online portal made it easier to track viewings and updates on my property. I wouldn’t hesitate in recommending Shaun and Nikita Khatri who assisted with the sale of my property and was extremely professional throughout. I would absolutely use Foxtons again.
Martina · 25 November 2019
Agent replied
Thank you for the review, we are glad that you have had such a positive experience working with Shaun and Nikita, and that you have found our online portal to be a valuable resource. We look forward to working with you again in future.
★★★★★ 5/5
GoogleWorking with them was always reliable, fast and easy. Nicola was very helpful and we got a loverly place out of it!
Joshua · 10 August 2024
★★★★★ 5/5
GoogleI had the pleasure to meet a very profesional agent named Anna Sobieraj, her advice and her approachable way of behaveing helped me and my family to feel confindent and make a good decision over a house.
She is joyful, a pleasant person and she knows how to give answers to the costumers in a very profesional but also friendly manner so that they could take the best decision.
I loved having her helping me and my family.
Anca · 4 July 2020
Agent replied
Thanks for the review, we are happy to hear that Anna was able to make your property hunt so joyful and successful. All the best in your new home.
★★★★★ 5/5
GoogleMe and my husband would highly recommend Lisa the sales agent at Foxtons very professional and as soon as a new property arrives in the market she keeps us informed always.
Asmita · 8 February 2020
Agent replied
We are pleased that you have found Lisa to be so informative and professional during your property search, thank you for the review!
★★★★★ 5/5
GoogleMr Shaun Bailey and Ms Hexin ,they were very helpful throughout the sale process of 43,Ivy close.Thanks a lot and God Bless you.
I will recommend Foxton to my friends.
Regards
Mohan
Mohan · 1 September 2019
Agent replied
Thank you for your kind words Mohan!
★★★★★ 5/5
GoogleVery positive experience with Andra Ciucas and the Foxtons team. Andra was in particular, very attentive to my search as an Investor and she was welcoming, helpful and extremely knowledgeable. Highly recommended!
Shai · 1 September 2019
Agent replied
This is wonderful news, thank you for taking the time to share your experience with us Shai.
★★★★★ 4/5
GoogleI found Foxton's Harrow team to be a courteous and hardworking bunch who always kept the flow of potential buyers regular which was what I expected from them. Sometimes came across as a little over zealous at times but could be attributed to high exuberance and the pressured industry they operate in. However, at no time did they ever over step the mark. Foxtons did eventually find us a buyer but I ended up selling through a local rival firm with a slightly lower bid purely on the basis of agent fees. Hence 4 stars and not 5.
I do want to single out Sophia Carrington who I found to be the quintessential professional and a huge credit to her firm. She always conducted herself with genuine empathy and real aplomb. Would most happily do business with her again should the opportunity ever arise and thoroughly deserves a 5 star herself.
Paul · 29 July 2019
Agent replied
Hi Paul, thank you for your great review! We're delighted to hear that Sophia and her colleagues in our Harrow office offered all the help and support that you needed in selling your property. We hope to work with you again in the future!
★★★★★ 5/5
GoogleI found Shaun and his team in Harrow to be very organised and professional compared to other agents. What I liked best was how they kept me informed of what was going on regardless of whether they were viewings or offers. Special mention also for Nikita whose viewings brought in offers. They did such a great job that I wil definitely use them again.
Des · 29 July 2019
★★★★★ 1/5
GoogleFoxtons has been very effective to find a place for us but then put a lot of pressure (several calls and emails per day) to get the payment of the first month rent and the agency fees. From the moment they got the money transferred, we started to struggle to get answers to our emails. In fact they did not care at all anymore. For example on the day we moved to the new appartment, nobody knew where the keys were! The landlord said Foxtons was responsible so we've been to Foxtons agency but Foxtons said the landlord was suppose to take care of it. Solution proposed by Foxtons: borrow to the landlord the key of the appartement door and to access the building just leave the backdoor open or ring the bell of a neighbour.
Delphine · 29 July 2019
Agent replied
Sorry to hear this. We take the feedback of all of our customers very seriously and will take a look into why some processes may have failed on this occasion. Please get in touch if you'd like to provide us with more information.
★★★★★ 1/5
GoogleThe moving process was horrible, the apartment was not clean, mould everywhere, the bathroom was in a nasty condition, the mattress was stained and had a burnt hole in it. Despite being told several times that there will be time to clean out the apartment this was definitely not the case. It seemed like Foxtons was more interested in getting the deal done than in actually going through with an end to end experience and ensuring that the move was smooth. Check other estate agents who will be able to deliver a smooth moving process from start to end and not drop you off as a customer as soon as you've signed the contract. This was by far a disappointing experience as I had truly thought that I had found a good decent estate agent who did the job they themselves told me that they would do.
Here are some of the photos I took when I moved in.
Samah · 29 July 2019
Agent replied
Thank you for your review Samah, we'll be sure to pass on your kind words to Nichole!
★★★★★ 5/5
GoogleFoxtons in Harrow has always made us feel welcome. But we would like to thank one special person in particular - Anna. She was friendly, warm, supportive, helpful and simply amazing all the way through. We praise her for her patience and thank her very much for providing us with the best and most wonderful house hunting experience. We are delighted to have met her and will definitely keep in touch with her for years to come! Thank you, Anna! Dziekuje Ci!
Gabi · 29 July 2019
Agent replied
Hi Gabi, thank you for your review. We strive to provide a personally tailored experience to all of our customers, and it's great to see that Anna was able to deliver this during your property search. We look forward to working with you again in the future!
★★★★★ 1/5
GoogleIf I could give 0 stars I would’ve. Offered me a viewing in the morning. Drove all the way there, only for the letting agent to call me 2 minutes before our agreed viewing time and cancel due to someone’s offer being accepted. I’m not sure why they are still accepting viewings when the property was in the offers process, it’s highly unprofessional and I won’t be getting reimbursed for the waste of my time and petrol. What an absolute joke. I will make sure know person that I know and the people they know will ever use this company
.
OhBellaBebe · 23 January 2024
★★★★★ 1/5
GoogleExtremely disappointing experience with Foxtons Harrow.
We completed all referencing and security checks, signed a legally binding tenancy agreement, and paid one month’s rent and a five-week deposit, only for the …
Aroshi · 13 November 2025
★★★★★ 5/5
GoogleWe contacted Foxtons to help us find a flat and have been assisted by an extremely pleasant and helpful person called Lisa to assist us with our property search. She has provided us with an excellent service by listening to our requirements and tailoring the search accordingly. She is reliable and has good time keeping. I think she is an asset to your company as she adapts her search according to the buyer’s needs and has good listening skills.
Neena · 29 July 2019
Agent replied
Thank you for your review Neena, we're happy to hear that Lisa made such an exceptional impression during your property search. Best wishes to you in your new home!
★★★★★ 5/5
GoogleIn the process of buying a property through Foxton Harrow, we would like to thank the whole team for their exceptional service. Also a special thanks to Saijal for his commitment to helping us find the best property for us and being very understanding of our needs. The service we received with Foxtons was phenomenal. Thank you for all of your help and support.
Anil Kotecha
Leena · 23 October 2016
★★★★★ 5/5
GoogleIn the process of buying a property through Foxton Harrow, we would like to thank the whole team for their exceptional service. Also a special thanks to Saijal for his commitment to helping us find the best property for us and being very understanding of our needs. The service we received with Foxtons was phenomenal. Thank you for all of your help and support.
Anil Kotecha
Lee · 8 July 2016
★★★★★ 5/5
GoogleExceptional service from Hex and James at Foxtons in handling the sale of my apartment. They were very professional, incredibly helpful, and kept me in the loop from start to finish. Their dedication to going the extra mile truly sets them apart - highly recommend!
Daniel · 22 February 2024
Agent replied · 21 June 2024
Thank you Daniel Roberts for your review.
Sophie,
Foxtons Harrow Estate Agents
Get it done with London’s number 1!
★★★★★ 1/5
GoogleImmature, irresponsible and totally unprofessional bunch of people work here!! Don't waste your time with them.
Ana lied to me each time about tenant references, mislead me into believing referencing had been passed when it hadn't, didn't collect any deposit or rent but told me they had, told potential tenants incorrect information about the agreement, and the list goes on.
Dipti · 5 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.