Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, professional, caring and efficient. And the time they take to do any sorts of maintenance or answering a query is very fast.
Vallento · 27 January 2022
Agent replied
Hi Vallento, speed is the essence with property management issues which is why we give them priority, thank you for the review
★★★★★ 5/5
GoogleVery profressional and welcoming and genuinely helpful, ray gohill dealt with us and helped us out tremendously, he was polite and Kept us updated throughout, very impressed with the quality of service provided.
Adam · 28 March 2019
Agent replied
Thanks Adam for letting us know. Please do recommend us if you know anyone else looking in the area
★★★★★ 5/5
GoogleVery profressional and welcoming and genuinely helpful, ray gohill dealt with us and helped us out tremendously, he was polite and
Kept us updated throughout, very impressed with the quality of service provided.
Adam · 4 March 2019
Agent replied
Thanks Adam for letting us know. Please do recommend us if you know anyone else looking in the area
★★★★★ 5/5
TrustpilotExcellent service by all at Ellis&Co
Excellent service by Ray Gohil , Kevin Belous and Marta for finding and letting a tenant from start to finish.
Kirti · 10 May 2022
Agent replied
Hi Kirti, great 5* review thank you and good to see the team working well together to deliver for our clients, keep well.
★★★★★ 5/5
TrustpilotFinding an agent whom goes over and…
Finding an agent whom goes over and beyond hard to find. Ellis & Co I have found to be an the estate agent whom will go that extra mile in working with its clients to ensure the service experienced professional in every respect.For any persons looking to rent or sell their home I would strongly using their services.
David · 26 March 2021
★★★★★ 5/5
GoogleVery helpful persons. Ray finded me very perfect flat to rent. I speak to manager Dan who deals with many for me. I tell anyone to use these guy
S · 3 March 2020
Agent replied
Thanks for the rating and we hope you enjoy your time in your new property.
★★★★★ 5/5
TrustpilotKevin helped us find a new property
Kevin helped us find a new property. He was very responsive and quick in sorting everything out
Angelica · 5 August 2021
Agent replied
Angelica, great review from you which I know Kevin would have appreciated, thank you
★★★★★ 1/5
GoogleBeen paying these guys to manage my property but would not recommend them. never any follow through with dealing with issues. poor level of service. look elsewhere.
Benjamin · 4 March 2017
Agent replied
Hi Mr Chik, apologies for the lengthy delay in replying - we have had huge issues logging into the account. Please can you email harrow@ellisandco.co.uk and let us know what the issue is as we have managed your property now for a few years and Dan is always in touch with your wife. As far as we are aware there has have been no issues. thanks
★★★★★ 1/5
TrustpilotNo interest in Ellis & Co customers
Bit of a chaotic company to deal with to say the least. Zero interest in customer service.
Property · 16 July 2021
Agent replied
Unfortunately, we do not have you registered on our books and cannot verify which enquiry this is related to. Please give us a call on 020 8863 3334 and we will assist you.
★★★★★ 5/5
GoogleI would like to express my recommendation & thank all the professional staff at ellis and co Harrow for the purchase of my flat. Although we were going through the lockdown period they kept me well informed with progress and helped me with my purchase without difficulties.PositiveProfessionalism
Hitesh · 25 October 2021
★★★★★ 1/5
GoogleHORRID experience. Staff are so rude and uninterested to aid in anything.
Guarav · 22 January 2022
Agent replied
Hi Guarav. I am sorry for your experience. I am unable to find a 'Guarav S' registered with us. If you would like to discuss this in more depth, I am happy to assist you if you give us a call on 0208 863 3334 and ask for Kevin. Thanks
★★★★★ 5/5
TrustpilotService
Brilliant service very helpful helping me find a property I am happy
R.P · 12 November 2021
Agent replied
R.P, thank you for the review and we hope you enjoy the property.
★★★★★ 5/5
TrustpilotWe are happy about the service provided…
We are happy about the service provided to us in renting a property.
Faruk · 27 August 2021
Agent replied
Thank you for the 5 * review Faruk, enjoy your new home
★★★★★ 4/5
GoogleA very professional team who have always helped me over a period of over 25 years. I would highly recommend them
Boozar · 4 March 2019
Agent replied
We are pleased to know you are happy with everything after all these years. You have been a long standing client of ours and always a pleasure to see you
★★★★★ 5/5
GoogleFantastic agent. Always rent my properties without hassle. Ray and Dan great to deal with and problem free. would recommend highly
Land · 4 March 2019
Agent replied
Thank you for review - glad to always be of assistance and thank you for referring us also
★★★★★ 1/5
TrustpilotNegative experience
Negative experience with renting with this agent. Never again would I use them
J.Soni · 2 August 2021
Agent replied
Hi Mr J Soni
Trust you keeping well.
Thanks for taking out your time & highlight our service. We value every comment, as this would give us chance to learn and offer improved service. We have gone through our records, unfortunately we are not able to identify which property your query may relate. We would really appreciate if you would be kind enough to call us on 020 8863334 & or email directly to me on ray.gohil@ellisandco.co.uk / harrow@ellisandco.co.uk, I shall be more than happy to give this my personal attention. I can assure you that I would personally investigate this matter & offer my assistance in resolving any issues that you may have.
Kind Regards
Ellis & Co
★★★★★ 5/5
GoogleThe Ellis & Co team always deliver their promises - so we've worked with them for over a decade.
Lawrence · 5 June 2019
Agent replied
Hi Lawrence, many thanks for your kind comments. Look forward to continuing to work with you for any future transactions and of course renting your properties.
★★★★★ 1/5
TrustpilotAn awful agency for tenants
An awful agency for tenants. Do your best to avoid them.
Tommy · 12 June 2024
★★★★★ 5/5
TrustpilotIt is really very good service and…
It is really very good service and customer handling agency
Anil · 19 August 2021
Agent replied
Service is very important to us Anil, So I am happy you enjoyed the experience.
★★★★★ 5/5
GoogleRay and Kevin have been very helpful in organising letting. They always deal with issues promptly and work with you to a satisfactory outcome. I have been using their services for 7 years. I would recommend them. They are professional and responsive.
Tom · 31 July 2021
★★★★★ 5/5
TrustpilotOnce again successful and quick rental.
Once again successful and quick rental.Thanks again
Constantine · 26 January 2022
Agent replied
Constantine, we aim to please, thank you for the 5* review
★★★★★ 1/5
GoogleThis company from the point of landlord is the definition of cowboy. Simply run away
Irene · 7 April 2020
Agent replied
Irene, your name is not listed anywhere on our system as a client of ours so please can you direct your review with the correct branch / company. In order for us to investigate further, please feel free to contact us to discuss further on 02088633334 (select option 3)
★★★★★ 5/5
GoogleRay has provided a quick and professional service - flat was let out in 2days!
Arun · 3 March 2020
Agent replied
Many thanks Arun for your review. Glad we could find good tenants so promptly for you. Please do recommend us to your family and friends also.
★★★★★ 1/5
FacebookHave used them for last 7 years
The last 12 months the service level has dropped most of the time they don't revert back to you , have to chase for every thing
Would I recommend them No
They need to look at the root cause and deal with the issues
Mayur · 24 September 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.