Trusted Agent profile · HARROGATE
★★★★★
240 reviews across 1 platform
12 Albert StreetHarrogate, HG1 1JT
Linley & Simpson's office in HARROGATE, at 12 Albert StreetHarrogate, is rated 4.5 out of 5 across 240 reviews on 1 platform, including 240 Google reviews rated 4.5.
Every review we hold for the HARROGATE office, from every platform, shown as written. First names only.
5/5
GoogleMarc was an exceptional realtor. 5 stars Expertise and availability. I truly recommend him !
Thank you for such a great review! Marc will be so pleased with what you wrote, as are we! Many thanks Salena West Customer Service Manager
5/5
GoogleExcellent service from sales and letting. Abi was particularly helpful. Thank you.
Thanks for your feedback Tracy!
5/5
GoogleI went for a property viewing yesterday with Mark. While some agents rush you around a house and consider you disposable in a competitive market, Mark took the time to listen to me. He was very friendly and honest, and gave me all the information I needed. A very positive experience, keep it up!
Thank you for such a positive review about Mark, Beth. We appreciate your time in leaving us your feedback!
5/5
GoogleAn absolutely delight from start to finish. Texting after each viewing is a useful tool. Tristan is very professional and knowledgable agent. Sue who was dealing with an application was knowledgable and kept me up to date every step of the way. Fantastic support and service, you don't need to look for another letting agent in Harrogate.
5/5
GoogleI had a fantastic experience with Linley and simpson and their viewing agent Mark , I was running late, he collected me and showed me the property and even gave me a lift back , Linley and simpson must be proud to have him in their team , great service skills
Hi Faith , It was a pleasure to meet you and also give you a lift home. I hope you liked the property and good luck for the future Kind regards Mark
5/5
GoogleMark was an excellent viewing agent. Great work
Thanks for your feedback Dorcas, we appreciate you letting us know what a great job Mark is doing!
5/5
GoogleI had a first rate experience with Linley and Simpson and their viewing agent , i think his name was mark clayton. He collected me from the station as my bus was late and showed me a nice apartment and fully explained how to proceed . Good work
Good Morning Abel Lovely to see you and be able to give you a lift back to your work. I hope you like the property and that your brother and you enjoy Harrogate All the best Mark
5/5
GoogleAbsolutely Fantastic service. From first contact with Katie, the service was absolutely professional. We were shown properties that met our requirements and within budget. We were guided through the entire process. Emails were answered immediately and they were super helpful when we lost our key. Wouldn't hesitate in renting again. Thanks for a brilliant experience.
5/5
GoogleAbi supported by John and Laura in the Harrogate Office did a great job in getting my recent sale over the line. It's the 3rd house I have sold using Linley and Simpson so there must be a reason I keeping using them it's not rocket science "simply very professional and efficient".
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
5/5
GoogleAbsolutely Fantastic service. From first contact with Katie, the service was absolutely professional. We were shown properties that met our requirements and within budget. We were guided through the entire process. Emails were answered immediately and they were super helpful when we lost our key. Wouldn't hesitate in renting again. Thanks for a brilliant experience.
5/5
GoogleA Massive thank you to Everyone at Linley & Simpson. Every step of the way was made so easy by their efficiency and friendliness. Moving to an area that you don't know can be so daunting but Mark was incredibly helpful guiding me and giving me great advice. I wholeheartedly commend Linley & Simpson.
5/5
GoogleI have had an all around positive experience with Mark Clayton from Linley & Simpson. He is very professional, personable, super responsive and treats you like family by looking out for your best interest. It has been a smooth and stress-free process with Linely & Simspon and I would highly recommend them for all your letting needs.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the review Dimple, I will pass this great feedback onto Mark. Thanks for using Linley and Simpson Leon Green Customer Service Manager
1/5
GooglePoor customer service. Keep passing you back and forth between their financial check team and themselves like no one knows what they’re doing And get no where with disappointment at last minute. Asking for manager to call back but the message never get passed on. they don’t go out of their way to help you with any situation like other estate agents.
5/5
GoogleI have met your agent Mark a few times . He is exeptional and so kind and knowledgeable about the area . Linley and Simpson appear to be the best company with the best properties and the best staff . Many thanks . Joycelyn
Hi Jocelyn , it was great to see you again . I’m so glad you loved the house we viewed and good luck with your application and thanks for your kind words - Mark
5/5
GoogleL&S are first class! All the staff were super knowledgeable and helpful. Mark was amazing showing us around, knew so much about the area and the properties. He knew exactly what we were looking for and we found out perfect property on our first outing, so glad we chose L&S!
5/5
GoogleIan Knibbs, senior property manager at Linley and Simpson's Harrogate, has managed a complete refurbishment of our two bedroom flat overlooking the Stray. This work was carried out to budget, within the time allocated, and to our satisfaction. Ian's advice on colour scheme and materials, and his working relationship with local tradespeople delivered a flat which is more attractive to the letting market.
Hi Jennifer, Thank you for your review, I am so pleased that your experience with us was first-class. I'll pass your feedback onto our Linley and Simpson branch at Harrogate and Ian. Have a great day!
5/5
GoogleDear Sir / Madam As a landlord of a property with Linley and simpson I would like to express my gratitude in the letting of my property . I had great communication with Mark Clayton and i cannot thank him enough . Many thanks Ed Browne
Thank you for your review, we really appreciate you taking the time to leave such a positive feedback.
5/5
GoogleDear Sir / Madam As a landlord of a property with Linley and simpson I would like to express my gratitude in the letting of my property . I had great communication with Mark Clayton and i cannot thank him enough . Many thanks Ed Browne
Thank you for your review, we really appreciate you taking the time to leave such a positive feedback.
5/5
GoogleKatie was extremely helpful with getting everything sorted for us to move into our new rental property, very efficient. She's continued to help with everything we have needed since and any issues we've had at the property have been sorted quickly and effectively. Thanks Katie for all your help.
1/5
GoogleDo not use this letting agents if you can avoid them. They are unprofessional and unhelpful once they have your money. They left my son without heating and hot water even though he constantly asked for their help to get it sorted. The maintenance department are rude and spectacularly unhelpful. Avoid avoid avoidNegativeResponsiveness, Quality, Professionalism, Value
Hi Sara, I am sorry that your son has had some maintenance issues, I understand we have done everything we can to resolve the issues. If you are still experiencing these issues please do let me know Leon Green Customer Service Manager
5/5
GoogleI've been looking for a property to rent in Harrogate for a number of months and I just wanted to leave a quick review to say how helpful Mike and the team were in helping me to find somewhere. Mike especially really went the extra mile to help me find somewhere.
1/5
GoogleIf I could give no stars as a review I would, Awful experience with this company, I would be very wary about dealing with them, I have read other reviews and it seems it's not just isolated with the Harrogate Branch. Trying to get my bond back over two months after leaving the property we rented is still ongoing, Every excuse possible is been given as delays. When you've been a tenant and paid every month early and spent casts amount on the property you don't own should go some way to ensuring a fast return of bond but NO not with linley and Simpson. The staff at the Harrogate Branch are condescending arrogant and rude. They look down and talk down to to us as tenants. I am in the process of forwarding the complaint to the property ombudsman to ensure this companies conduct and practice is highlighted. If you can rent elsewhere I'd serious advice doing so.
1/5
GoogleIf I could give less than one star I would. Over the last 6 days I've sent 2 e mails and a message thru Zoopla about a property in Boston Spa. Never once did I receive so much as a reply, I called them this morning and after 10 minutes of messing about I was told 'I don't think this property is for sale anymore'. Odd, given that its on their website, Zoopla, prime location etc etc So unprofessional it beggars belief... .
5/5
GoogleEverybody in Linley & Simpson is very kind and helpful. Especially, Mark Clayton helped me a lot. When I was lost, he guided kindly me to the property and also explained in detail all the properties I was interested in. Anyway, my experience is 5 stars.
Thank you for the 5 stars and for sharing your experience with us! We appreciate your kind words and will let Mark know what you wrote about him! Many thanks Salena West Customer Service Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Linley & Simpson's HARROGATE office has 240 reviews across 1 platform: 240 on Google.
Linley & Simpson Harrogate is rated 4.5 out of 5 across all 240 reviews, and 4.5 out of 5 on Google from 240 reviews.
Linley & Simpson Harrogate, 12 Albert StreetHarrogate, HG1 1JT.
