Trusted Agent profile · HARROGATE

Linley & Simpson Harrogate reviews

4.5

★★★★★ Excellent

240 reviews across 1 platform

12 Albert StreetHarrogate, HG1 1JT

Linley & Simpson's office in HARROGATE, at 12 Albert StreetHarrogate, is rated 4.5 out of 5 across 240 reviews on 1 platform, including 240 Google reviews rated 4.5.

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4.5 / 5

240

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the HARROGATE office, from every platform, shown as written. First names only.

5/5

Google

I instructed Linley and Simpson after seeing two other agents. Claire impressed me with her empathy for my situation; and I felt totally confident that she would do her best not only to get the maximum price for my property, but to be on hand at all times to offer support and answer questions, no matter how small. Claire decided to hold an open day two weeks after the initial marketing. There was plenty of interest, resulting in 7 viewings! Alanna conducted the open day. She was. prompt, calm, extremely professional and personable. As a result, I received 3 serious offers all at £10,000 over the asking price. Needless to say I was absolutely delighted and so surprised that it happened so quickly, in fact in 3 weeks from initial discussion to agreed offer! The teams' support throughout the process has been second to none and I have recommended them to to friends whose properties have been on the market for months without viewings and therefore offers. How refreshing to see a company take pride in doing a job well and impressing not disappointing. I cannot praise them highly enough. Thanks to all.

Lesley · 9 June 2015

5/5

Google

Mark was really helpful and showed me a fantastic property, Linley and Simpson were very good and I recommend them thanks Mark

Rufaro · 17 May 2023

Agent replied · 7 June 2023

It was a pleasure showing you the property. I wish you all the best and good luck in finding your next home Kind regards Mark

5/5

Google

Abi and the team were proactive, helpful and responsive in enabling the transaction to successfully complete. Thank you to you all for your support and hard work.

Veric · 9 November 2022

Agent replied · 7 June 2023

Thanks for your kind words Veric, we appreciate your feedback!

5/5

Google

They have been fantastic for me. I'd like to mention Sue as she helped me out so much and went above and beyond her role. Thanks Sue xxx

Simon · 7 June 2022

Agent replied · 7 June 2023

We are so grateful for your 5-star review. Thanks for sharing your rating with us and for letting us know how well Sue is doing! Many thanks Salena West Customer Service Manager

5/5

Google

Linley & Simpson (Harrogate) have been our letting agents for our Harrogate property for the last 13 years. During that time they have proven to be a great partner for us and our tenants by consistently being professional, proactive, responsive and pragmatic. Highly recommended! During the recent sale of our property, Abi consistently went above and beyond to keep the deal moving and on track to a tight deadline for us and the buyers.

Daniel · 11 August 2022

Agent replied · 7 June 2023

Hi Daniel, Thanks for the review, This is great to hear! I will send this on to our Linley and Simpson Branch at Harrogate who I am sure will be delighted Leon Green Customer Service Manager

5/5

Google

Having been searching for a rental property in Harrogate i decided to us L&S as my preferred choice. I viewed a property recently with your agent Mark Clayton whom i found to be very professional and easy to deal with. His knowledge on the local area was outstanding and he made me feel at ease throughout the viewing. The whole experience was fantastic and enjoyable. Excellent service highly recommend

Paul · 7 February 2023

Agent replied · 7 June 2023

Thank you so much for your 5-star review! We will share this with Mark to let him know to keep up the amazing work!

5/5

Google

Lindley and Simpson Harrogate Office was very helpful and polite . Mark has been extremely helpful with suggestions and ideas. Highly recommended .

Victor · 26 November 2022

Agent replied · 26 November 2023

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Many thanks Salena West Customer Service Manager

1/5

Google

Unfair viewing policy. Having seen an alert via On the Market on Friday evening I immediately sent a viewing request. Followed this up with an email before 9am Saturday morning. Tried to call 4 times, no answer twice, disconnected by them once. On finally talking to someone I was told I could not view the property as priority had been given to those who got through on the phone that morning! So despite a prior request I could not book a viewing. Still not received any response to my email or On the Market enquiry! Dreadful service.NegativeProfessionalism

Red · 24 August 2021

Agent replied · 7 June 2023

Thanks for the review, I am sorry that your experience has not been more positive. I will investigate what happened here and ensure this does not happen again Leon Green Customer Service Manager

5/5

Google

Jack was so good and enthusiastic in showing the house,i really appreciate the boldness and desire to work at this young age of 18.well done jack

Jaishree · 7 June 2022

Agent replied · 7 June 2023

Thank you so much for taking the time to leave us a rating. Jack is a real asset to our Harrogate branch and we appreciate you taking the time to bring this to our attention! Many thanks Salena West Customer Service Manager

5/5

Google

Mark who has shown me round various properties in Harrogate is always flexible and is very honest. Top bloke

Ben · 7 February 2023

Agent replied · 7 June 2023

Thank you for this amazing feedback Ben! We appreciate you taking the time to let us know how well Mark is doing.

5/5

Google

Lindley and Simpson Harrogate Office was very helpful and polite . Mark has been extremely helpful with suggestions and ideas. Highly recommended .

Victor · 10 September 2022

Agent replied · 7 June 2023

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Many thanks Salena West Customer Service Manager

5/5

Google

Mark was very accommodating and helpful as he showed us properties to let, a pleasure to work with.

Mary · 7 February 2023

Agent replied · 7 June 2023

Thanks for such a positive review Mary! Mark will love reading your comments.

5/5

Google

Very good communication throughout the selling process Amy, Ollie and Carrie were completely helpful and professional. Thank you all.PositiveResponsiveness, Quality, Professionalism, Value

Caroline · 24 August 2022

Agent replied · 7 June 2023

This review made our day - Thank you so much for taking the time to share you positive experience with us and for letting us know how amazing the team are at Harrogate!

5/5

Google

I recently viewed a property with Mark Clayton and Olivia and I couldn't be more impressed. They showed me the property and explained all the details regarding the property with exceptional professionalism, and also had extensive market knowledge. They also answered all the questions I had regarding the property and explained the further process very clearly. Thank you for your outstanding service!

Devraj · 24 May 2023

Agent replied · 7 June 2023

Hello Devraj On behalf of myself and Olivia it was a real pleasure to meet you yesterday. We hope you liked the property enough to submit an application. Thanks for your kind review and all the very best for the future Kind regards Mark and Olivia

5/5

Google

We dealt a guy called Mark Clayton…very professional and knew exactly what we wanted. Thanks Mark

Nick · 9 March 2023

Agent replied · 7 June 2023

Thank you Nick for your Kind review!

5/5

Google

A thoroughly professional team operating at their Ripon and Harrogate offices who respond buy phone and E Mail. As landlords we have received superb responses when viewings are taking place and prompt feedback by E Mail there after. The office personnel deal quickly and thoroughly with queries and especially complaints from difficult tenants! A special thank you to Ian Knibbs for sorting out a specific problem for us.

Christine · 8 June 2019

5/5

Google

Mark Clayton was incredibly helpful to me today , it was a good experience

Rejoice · 8 May 2023

Agent replied · 7 June 2023

Hello Rejoice , How nice to meet you. I so hope you are successful with your application for the property that you viewed. Good luck Kind regards Mark

5/5

Google

Linley and Simpson sales team in Harrogate have been brilliant. They were knowledgeable, helpful, professional and kept me well informed at all times. Especially Abi Hollingworth and Anthony Brown. They responded very quickly to any of my enquiries and I felt very looked after. Highly recommend them for an exceptional service. Thank you

Mari · 11 August 2022

5/5

Google

I would like to express my thanks to your accompanied viewer Mark Clayton. He was extremely helpful and polite whilst showing me properties to rent in Harrogate. Although I have not decided on my final property to rent he was by the far the best lettings viewer I have met . Linley and Simpson should be very happy to have him in their team.

Mark · 7 February 2023

Agent replied · 7 June 2023

Thank you Mark for such amazing feedback! Mark really is a valuable member of our team and we are so happy he was helpful!

5/5

Google

Mark is so wonderful, in terms of customer relationship he is excellent.

Emmanuel · 9 June 2023

Agent replied · 23 June 2023

Hi Emanuel , It was great to spend some time with you and show you the properties. I do hope you find the right one for your family Kind regards Mark

5/5

Google

When storm Ciara hit our home 2 weeks ago we had to evacuate our house and it was a very worrying having to ensure our children were safe. Linley and Simpson had a house up To Let 3 doors up from our house and my husband suggested we apply. We have never rented before I and was quite apprehensive and never thought we’d get in at such short notice. We rang at 9am Monday morning, viewed at 11am and had the keys by Wednesday. I felt like they had saved my life! Very helpful staff. Thank you for an easy experience during what was a very stressful time!

Emma · 7 June 2020

Agent replied · 7 June 2023

Hi Emma, Thank you for such a great review. I am sorry you had issues with Storm Ciara but I am so pleased that we managed to help in what was a difficult situation. I hope you are enjoying your new home and welcome to renting!

5/5

Google

Mark has been more than accommodating in assisting us to find a rental. We have an unusual situation and he has been extremely helpful with suggestions and ideas. Highly recommended.

Melissa · 7 June 2020

Agent replied · 7 June 2023

Hi Melissa, Thank you for your review! It is great to hear that Mark has given a first-class service. I hope you enjoy your new home Leon Green Customer Service Manager

5/5

Google

Nothing was ever too much trouble, the process was seamless and Abi was excellent.

Ruth · 9 November 2022

Agent replied · 7 June 2023

Thanks Ruth for this lovely review!

5/5

Google

I needed to find a new place to live quickly just prior to Christmas. Linley and Simpson were a great help in finding me a beautiful new apartment in Harrogate, even arranging viewings the week leading up to Christmas. The moving in process was painless, so to the migrating of utilities and council tax. They were also on-hand to answer lots of my silly questions and never left me waiting. Would definitely recommend :) Murphy-Mae

Murphy-Mae · 7 June 2020

Agent replied · 7 June 2023

Thank you for the positive review Murphy-Mae Its so great to hear about customers experiences and it sounds like we truly delivered on our First-Class promise here. I hope you have settled into your new home?

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