5/5
Prompt, informative, and helpful. Thanks to Mark and team!
Agent replied ยท 7 June 2023
Thank you for the review Austin. Mark and his team will be delighted for you sharing your experience with us.
Trusted Agent profile ยท HARROGATE
โ โ โ โ โ
240 reviews across 1 platform
12 Albert StreetHarrogate, HG1 1JT
Linley & Simpson's office in HARROGATE, at 12 Albert StreetHarrogate, is rated 4.5 out of 5 across 240 reviews on 1 platform, including 240 Google reviews rated 4.5.
Every review we hold for the HARROGATE office, from every platform, shown as written. First names only.
5/5
Prompt, informative, and helpful. Thanks to Mark and team!
Thank you for the review Austin. Mark and his team will be delighted for you sharing your experience with us.
5/5
I viewed a property with your agent , I think his was Mark . He was a credit to your company and I found him to be professional and courteous. Linley and Simpson are the way forward
Hi There John , Great to meet you, although the apartment may have been in the wrong location for you we will endeavour to search for a suitable property to meet your needs All the best Mark
5/5
I had the pleasure of working with Mark while he showed us potential properties. He was incredibly respectful to myself and my family and ensured we had adequate time to fully evaluate the property. As a whole, they did an amazing job narrowing down some properties within my search criteria and budget.
Hi Alexander, Thank you for your review, I am so pleased that your experience with us was first-class. I'll pass your feedback onto our Linley and Simpson branch and Mark in particular. Have a great day!
5/5
Linley & Simpson gave us excellent & hassle free service. Not much formalities , everything was done in an easy manner. Will strongly recommend them for any renting related needs . Happy to be connected ๐ โฆ
Thanks Vibha, your review means a lot to us! We're so pleased you chose Linley and Simpson and that you would recommend us.
5/5
I cannot say how pleased I am with the help I have gotten from Linley and Simpson in my hunt for a new home in Harrogate. Agent Mark Clayton has gone out of his way to help me and my wife find just the right place to live. It is no easy job. We are picky and demanding and he has always responded quickly and with a smile. I would gladly work with Mark and Linley and Simpson in the future.PositiveResponsiveness, Professionalism
5/5
Mark clayton was so friendly towards me , much better than any other agents , linley and simpson have been so good and i highly recommend them as the best agent in Harrogate
Hello Geetha It was great helping you in your search for a rental property . I hope that you liked the apartments that you viewed and good luck with your new home Mark
5/5
I had the pleasure of working with Mark while he showed us potential properties. He was incredibly respectful to myself and my family and ensured we had adequate time to fully evaluate the property. As a whole, they did an amazing job narrowing down some properties within my search criteria and budget.
Hi Alexander, Thank you for your review, I am so pleased that your experience with us was first-class. I'll pass your feedback onto our Linley and Simpson branch and Mark in particular. Have a great day!
5/5
I was so happy with Linley and Simpson. I viewed a flat with Mark and he was so cheerful and really helped me a lot Highly recommend the company and Mark thanks a lot
Thank you for reaching out and leaving us this positive review!
5/5
Mark Clayton provided incredible service! If you are going to view a house you should ask for Mark by name. Mark is extremely knowledgeable and is an advocate for the customer. The front desk staff is also superb!
5/5
Friendly staff โฆ. Highly recommended Specially Mark was really quite helpful and nice person. Having my tenancy with them was a very good experience
5/5
This has been a really professional service from start to finish. Mark Clayton was incredibly helpful with late viewings to fit around me which was hugely appreciated. would recommend every day of the week.
5/5
Five star experience! Mark Clayton from Linley & Simpson is by far the best estate agent in town. Extremely friendly, helpful and knowledgable about the area. He understood exactly what I was after and quickly found the perfect flat in the perfect location. The team in the office have also been great, responding straight away and keeping in touch every step of the way. Highly recommend for a stress free experience!
5/5
The service we received was professional, efficient, friendly and altogether made our moving process stress free . A big thank you to Katie who was amazing and a great example of how a letting agent should be .
5/5
The service we received was professional, efficient, friendly and altogether made our moving process stress free . A big thank you to Katie who was amazing and a great example of how a letting agent should be .
5/5
We met Mark , he waited Patiently for us and was very good at explaining everything. Linley and simpson were very good indeed . Thanks to them and Mark
There was no problem in waiting for you . I am sorry your bus was delayed, it was great to meet you and help in your search for a new apartment in Harrogate. I hope you find what you are looking for Kind regards Mark
5/5
Linley and Simpson have been incredibly helpful and mark was so good and explained the whole process to me , I hope to get the property I viewed
Good Morning Linda , Good luck with your application process . It was a pleasure to help you! All the best Mark
5/5
Thanks to Mark, literally the best estate agent I have met in Harrogate, friendly, honest and determined. Could not have any better. Thank you so much 5 stars for him and the company .
5/5
The office staff Tristan and Katie were always friendly, helpful and responsive. Mark Clayton showed us several houses and was honest, professional and very good with the kids. He is also an amateur magician!
5/5
Just saw a property with Mark in Harrogate. Had a lovely experience and the property we viewed was exactly what we were looking for. Great job Mark.
Hello Hayya It was great to meet you and take you around the 2 properties. I really hope you are successful in securing the one you really liked . Send my regards to your husband . All the very best Mark
5/5
Amy White couldn't have been more friendly, helpful and professional in handling what transpired to be a complicated and frustrating sale. I would highly commend her and her colleague Ollie Dakin before her.PositiveResponsiveness, Professionalism, Value
Thank you so much for your 5-star review! We will share this with the Amy and let her know to keep up the amazing work!! Many thanks Salena West Customer Service Manager
5/5
Mark from linley and simpson showed a property on east parade. He was so very nice and kind and i want to apply for the property
Hello Brandon , Thanks for your kind words Sorry about the electrical problem in the apartment but I think we managed quite well with our phones !! All the best with your application Have a nice weekend Mark
5/5
The dedicated care, patience and professionalism from Alex and Elizabeth was very much gratefully received during which can be a very stressful time for a Vendor/Buyer. We thank you both very much.
1/5
Terrible and appalling tennant experience. Rented a property for 5 years and was given a section 21 notice to move out suddenly (no email, no phone call, a letter pushed through the door) Managed to find a property to move to with another agents (after Linley and Simpson didnโt help us find another property at all) Then when called to give our 4 weeks notice was told we couldnโt move until the date given (October). Now in hindsight I wouldnโt mind but hang on... we lived here 5 years, not 12 months, and your kicking us out!!! We only wanted to leave 2 weeks early!!! When I called the agents to explain the situation they as always take the side of the landlord and said there is nothing I can do. Total lack of consideration when you take into fact how long we have rented with them, how difficult it is to find a property in Harrogate, and our current situation. We spoke to our new agents (who are much more customer focused) and they said that if this would happen in their business they would happily let the tennant move out early due to circumstances. I would not recommend this agents.
2/5
- TENANTS BEWARE - When it's good it's great - When it's bad it's awful. Linley & Simpson are wonderful when things are running smoothly and when they're profiting - polite and helpful staff who can't do enough for you. However, when things are going badly, the attitude towards helping drops rapidly, so be warned! You'll notice the majority of positive reviews here are from Landlords who Linley are helping profit, or home-buyers. The tenant's reviews speak for themselves (they're all lower ratings). The silver lining is that Tristan and Katie on the lettings team are a credit to the company, but unfortunately their attitudes don't make up for the company as a whole.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Linley & Simpson's HARROGATE office has 240 reviews across 1 platform: 240 on Google.
Linley & Simpson Harrogate is rated 4.5 out of 5 across all 240 reviews, and 4.5 out of 5 on Google from 240 reviews.
Linley & Simpson Harrogate, 12 Albert StreetHarrogate, HG1 1JT.