5/5
GoogleBy far the best estate agents in Harrogate everybody we have dealt with excellent customer service always sort any issues Highly recommend Del Rudd
Agent replied · 17 June 2024
That's lovely, thank you.
Trusted Agent profile · Harrogate
LentinSmith Harrogate reviews
★★★★★
204 reviews across 3 platforms
harrogate, HG1 1JX
LentinSmith's office in Harrogate, at harrogate, is rated 4.4 out of 5 across 204 reviews on three platforms, including 163 Google reviews rated 4.4.
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Reviews
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
Google5/5
GoogleI renting my apartment from LentinSmith for past 5 years. I never had any issues with them. They are very good and competent. I recommended that agency to everyone because is one which you can trust.
Agent replied · 17 June 2024
Hi Miroslaw, thank you for your kind words, it is lovely to hear and much appreciated. You have been a pleasure to deal with over the years!
5/5
GoogleI rented a property by LentinSmith for 8years. The office was always very helpful. Always with a professional attitude. During those all years we built a relationship with a trust and a respect and I appreciated when I called them they straight away knew who I was and which property I occupied. They helped me a lot and were supportive during my difficult life period.PositiveProfessionalism
Agent replied · 17 June 2024
Thank you Kamila, you've been a delightful tenant and we're sad to see you go. We wish you all the best in your new home.
4/5
GoogleThe staff is amazing, especially Lucy and Sarah they were very helpful and understanding!PositiveResponsiveness, Quality, Professionalism
Agent replied · 17 June 2024
Thank you Sandy. The LentinSmith Team.
5/5
GoogleI have rented from LentinSmith for six months - everything has been very positive. They even left a bottle of wine and flowers as a moving-in present. The property was completely redecorated before we moved in, and there have been no issues at all. You can find reviews on here from people who will only rent from LentinSmith - and having used other rental agencies, I can see why.
Agent replied · 17 June 2024
Thank you.
5/5
GoogleI have used LentenSmith to manage my property for over four years. They have acted professionally at all times, managing my property with efficiency, care and diligence. They are a credit to the Letting industry and I cannot recommend them highly enough.
5/5
GoogleI have been with Lentin Smith for Two and a half years and have always been impressed with the people and service from the first contact then viewing and completing my application to moving in they were brilliant. I had a few initial issues which were quickly solved and they are always quick to respond if I need anything. Would recommend them highly .
Agent replied · 17 June 2024
Thank you Jo, you're a delightful tenant.
5/5
GoogleExcellent, quick and very effective service from the guys at LentinSmith! Was moved into my new property in less than a week, and I'm over the moon with the place as well. The entire transaction was made very safely and following the COVID-19 regulations, so really, there's nothing to say bad about them! Thank you very much to the entire team that helped me through this moving process!!
Agent replied · 17 June 2024
Thank you Andreea.
5/5
GoogleIts always good news when LentinSmith get involved. Thank you to Lucy, Laura and Dee for a great service.
Agent replied · 17 June 2024
Thank you. Much appreciated.
5/5
GoogleProfessional, efficient and very responsive service. Support was provided throughout the process of renting the property. Couple of small issues addressed in a timely manner. Overall great experience.
5/5
GoogleI have had the privilege of renting with Lentin Smith for nearly 6 years, I have always found the staff there very approachable, friendly and professional. Whenever a repair is needed in the house, Charlotte and Victoria are always very prompt in arranging the appropriate person to come out. I have only ever had positive experiences with Lentin Smith and would highly recommend them to anybody looking to rent.
Agent replied · 17 June 2024
Thank you.
5/5
GoogleVery pleased with Lentin Smith, Laura has been very helpfulPositiveProfessionalism
Agent replied · 17 June 2024
Thank you :)
5/5
GoogleUsed LentinSmith for a year or so now, fantastic customer service from Dee and the team!
Agent replied · 17 June 2024
Thank you.
5/5
GoogleLentin smith have been amazing with me. This is my 1st time renting shop premises so was a little nervous but Laura helped me every step of the way and made me feel comfortable and positive . Any queries I have are answered very quickly I would recommend them to anyone wanting help in renting propertiesPositiveProfessionalism
Agent replied · 17 June 2024
Thank you Susanne, I bet you can't wait to get opened up and working again.
1/5
GoogleAbsolutely horrendous service. Property management obviously means I'll pass the buck to the owner. Avoid at all costs. They do nothing apart from taking your money. If you have a property from them and intend to leave. Take lots of pics as they will lie to you and try to screw you out of your deposit. Soon to be seen on "Slum Landlords" I'm sure.
Agent replied · 17 June 2024
We understand your frustration James and are really disappointed to read your comments. As we've discussed many times before, we did not move you in to the property and have no knowledge of the condition at the time your tenancy commenced. The move in inventory was sketchy to say the least without supporting photographs. Your landlord is disputing the deposit, NOT LentinSmith. We have to remain indifferent when tenancy deposits come into dispute. The matter will be dealt with through adjudication accordingly. We wish you well in the future.
5/5
GoogleLentin Smith are an excellent Letting Agent. Always helpful and prompt. Lucy Budimir at Harrogate is professional, friendly and goes the extra mile.
5/5
GoogleI have used LentinSmith to manage my Harrogate property portfolio for ten years. If I wasn't satisfied I would have moved my business elsewhere. I use other letting agents elswhere in England and they are not a patch on LentinSmith. I have always found them friendly, approachable, helpful, professional and fair to both landlord and tenant. I would not hesitate in recommending them.
Agent replied · 17 June 2024
Thank you.
5/5
GoogleHave been associated with LentinSmith for a year now, they helped me to find a flat in April last year, and have consistently responded promptly to my emails, very much professional. They also were quick in contacting for any repair issues or any such issues, and managed to get the problems resolved quickly. Would highly recommend them as a property agent.
Agent replied · 17 June 2024
Thanks Vishal, really helpful.
5/5
GoogleDuring our time here, with Lentin Smith, I need to enthuse that our landlord has been fantastic. No pressure, no rent hikes, and 110% support at the start lockdown in 2020 - it will not be forgotten. I need to make you aware that I have never experienced this kind of generosity from previous landlords anywhere else in Yorkshire - I've been renting now for over 15 years. It is in this context that has allowed us to look after ourselves and stay financially stable enough to build a deposit. We are proceeding with a mortgage for exchange on the 25th. I encourage you to take pride in your actions that have enabled us be in a position to do this. We reiterate that our time with you has been extremely happy, we thank you both sincerely for your excellent service.
5/5
GoogleVery accommodating and very professional helping us with our move. Would recommend. Dee and Lucy was very helpful.
5/5
GoogleDee went above and beyond to get us settled in , she is a true asset to the LentinSmith team
5/5
FacebookIf your looking for a place and want good honest team of people lentinsmith is the place. Very professional. Response time to issues excellent. Friendly and helpful. Could not ask for more. 👍 5***** and a special thanks to Laura.
5/5
GoogleLentin Smith look after two properties on my behalf and I have no complaints about the service they provide. They have sourced long-term reliable tenants and any issues with the property are dealt with promptly and am always kept apprised of any developments. Staff are helpful and always happy to explain if I have any questions.
Agent replied · 17 June 2024
Thank you Terry, very much appreciated.
5/5
GoogleWe have been renting with LentinSmith for about 3 years now in 3 different properties and Laura and co have always made the transition as easy as possible, helping us to find something bigger each time. The properties have been brilliant and well priced, and Laura always goes out of her way to make sure everything is sorted.
Agent replied · 17 June 2024
Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. LentinSmith hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrogate.
