Trusted Agent profile · Harpenden · Hertfordshire

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Ashtons Estate Agency Harpenden reviews

★★★★★ Excellent

345 reviews across 2 platforms

10 High Street, Harpenden, Hertfordshire, AL5 2TB

Part of Ashtons Estate Agency, see every office.

Ashtons Estate Agency's office in Harpenden, Hertfordshire, at 10 High Street, is rated 4.8 out of 5 across 345 reviews on two platforms, including 328 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Ashtons Estate Agency won in 2026.

Google logo

4.8 / 5

328

Reviews on Google

This office

Facebook logo

4.5 / 5

17

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Ashtons Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Harpenden office, from every platform, shown as written. First names only.

5/5

Google

I recently sold my house with Ashtons Harpenden and the process couldn’t have been easier. Jonny was excellent, he really knew who the buyers for my house would be and got lots of viewings very quickly. I ended up with three offers to …

Rachel · 8 October 2024

Agent replied · 26 April 2024

Thank you for taking the time to leave us a review Rachel. We pride ourselves on our personal, efficient service ensuring the sale process is as smooth as possible so Jonny, Rebecca and the rest of the Harpenden team will be thrilled with your feedback. Best wishes for the future!

5/5

Google

Many thanks to Ashtons in making the purchase of my first property as smooth sailing as possible. A special mention to Jonny & Rebecca who were helpful and professional throughout the whole process.

Olly · 13 March 2025

Agent replied · 21 August 2024

Thank you Olly for taking the time to leave us a review. We're so pleased to hear Jonny, Rebecca and the rest of the team were able to ensure your first property purchase was a positive experience for you. We hope to work with you again in the future. Best wishes, the Ashtons team.

5/5

Google

Joe and the team at Ashton's have been amazing! We chose Ashton's because we had positive recommendations from friends and family who had used them in the past. The team are so wonderful, attentive and just nice people. They listened to our …

Emily · 8 October 2024

Agent replied · 26 April 2024

Thank you Emily for taking the time to leave your 5* review. I will pass your kind comments on to the team who will be delighted to hear you were so pleased with the service received. Wishing you all the best for the future, the Ashtons team.

5/5

Google

Colin Hickey stands out head and shoulders above anybody else. I have found letting - and have done through various agents quite tricky especially from the other side of the world. But Colin is always available - at odd hour too - …

Elaine · 8 October 2024

Agent replied · 9 May 2024

Thank you for taking the time to leave your 5* review Elaine, I will pass your comments on to Colin who will be delighted to hear you have been so pleased with the service received. All the very best, the Ashtons team.

5/5

Google

Lenne was great. She was informative and communicated efficiently throughout the entire process. No question was too much hassle and she responded quickly to provide an answer / help. Thanks once again for everything!

Beckie · 16 January 2026

5/5

Google

We recently sold our house through Ashton’s Harpenden and it has been a very positive experience. We have felt fully supported in the process by each and every one of the team. Any queries we had were dealt with promptly, efficiently and professionally and we would highly recommend this Estate Agent Team. Elaine and Albert

Albert · 30 November 2025

Agent replied · 17 December 2025

Thank you Elaine and Albert for taking the time to leave us a review. We're delighted to have helped ensure your recent property journey was such a positive experience for you. Your recommendation is much appreciated and we hope to be able to work with you again in the future. Best wishes, the Ashtons team.

5/5

Google

I cannot fault Ashtons - from the moment that we decided to sell our house right through to exchange of contracts they have been superb. Joe was very professional and attentive, calling us regularly with updates on viewings and giving us …

Charlotte · 8 October 2024

Agent replied · 13 March 2024

Thank you so much for your wonderful review Charlotte. We will be sure to pass on your kind words to Joe and Rebecca, who will be delighted. Wishing you all the best in your new home, from the team at Ashtons

5/5

Google

From the moment we chose to sell our house with Ashtons they have been fantastic! Joe was brilliant updating up with feedback and viewings and sat with us to explain certain feedback and had so much experience with altering price etc. …

Beth · 8 October 2024

Agent replied · 26 April 2024

Good morning Beth, we're so pleased that Joe and Jonny were able to make your property journey as smooth and stress-free as possible and we thank you for taking the time to leave us a review. Wishing you all the best for the future, the Ashtons team.

5/5

Google

I am delighted to hear that my offer was accepted today. The whole team is professional, friendly and efficient. India keeps informing me about properties I may be interested in. Vicky is cheerful and caring to show us one of the …

William · 8 October 2024

Agent replied · 27 May 2023

Thank you so much for taking the time to leave your review William. It is great to hear your feedback as providing first class service is so important to us. The Harpenden Team look forward to continuing to help ensure the journey to your new property is as smooth as possible.

5/5

Google

I have recently sold my house with Ashtons’ Harpenden office and the team were superb. Joe really knows the market in and around Harpenden and the team supporting him were efficient and friendly. The service was first class and the team …

Chris · 8 October 2024

Agent replied · 26 April 2024

Thank you Chris for your wonderful review, I will pass your comments on to Joe and the rest of the Harpenden team who will be delighted to hear how happy you have been with the service received from them. Wishing you all the very best for the future, the Ashtons team.

5/5

Google

Rob was incredibly helpful in finding solicitors. His expertise and dedication made the process easy and stress-free. He provided clear information. Thanks to Rob, I found the perfect solicitor. Highly recommend!

Emilia · 13 March 2025

Agent replied · 3 December 2024

Thank you for taking the time to leave us a review Emilia. We're delighted to hear that Rob was able to assist you and help make the process easy and stress-free. We do hope to be able to work with you again in the future. Best wishes, the Ashtons team.

5/5

Google

Ryan was very helpful with the purchase of our house, arranging numerous visits and answering many queries.

Lesley · 20 August 2025

Agent replied · 8 October 2025

Thank you Lesley for taking the time to leave us a review. We will pass on your kind comments to Ryan who will be delighted with your feedback. Wishing you all the best in your new home, the Ashtons team.

5/5

Google

If you need to find a rental home or need to let your property definitely speak to Kirsty @ Ashtons in Harpenden. Absolutely brilliant

GJG · 29 July 2026

Agent replied · 31 July 2026

Thank you for you kind review and recommendation, much appreciated! Best wishes, the Ashtons team.

5/5

Google

Greg and Rebecca were absolutely fantastic in helping us sell our house. Without their support and knowledge I don't know if it would have even gone through! Would highly recommend

Amy · 13 March 2025

Agent replied · 17 October 2024

Thank you Amy for your 5* review. We're so pleased to hear Greg and Rebecca were able to support you through your recent sale. Wishing you all the best, the Ashtons team.

5/5

Google

I don’t normally write reviews however I just want to say a Massive thank you to India. Although I purchased a property elsewhere I was so impressed with India’s knowledge, honest guidance and personable support through my search. These are strengths that seem to be lost in the “modern day” Estate Agents. Thank you, I wish you all the success in the Future.

Anthony · 21 June 2023

Agent replied · 24 June 2023

Thank you so much for your review Anthony - we are always delighted to hear feedback from clients we have helped at any stage of their property journey. I will be sure to pass on your kind words to India. Wishing you all the best in your new home, from the team at Ashtons.

5/5

Google

I've been very pleased with the service we've had from Ashton's in selling my mother's house. Joe and the team have worked hard to keep the sale progressing and have always been pro-active, professional and friendly in their communication. …

Sue · 8 October 2024

Agent replied · 9 May 2024

Thank you for your review Sue, we're always delighted to head feedback from our clients and are so pleased to hear that Joe, Maggie and the rest of the team in Harpenden were able to make your experience with us a positive one. Best wishes, the Ashtons team.

5/5

Google

Kirsty was very professional. She had great knowledge of the property I wanted to rent and explained the process to renting the property thoroughly. She has a great help

Chris · 13 March 2025

Agent replied · 21 May 2024

Thanks so much for taking the time to leave your review Chris. Kirsty is delighted to have been able to help you. Wishing you all the best from the team at Ashtons.

5/5

Google

Greg was fabulous at Ashton’s. Very reliable and always got in touch with information when he said he would. He managed a timely and complex chain through to completion. Highly recommend

Liz · 5 February 2025

Agent replied · 29 January 2025

Thank you Liz for your 5* review. We’re delighted to hear that Greg’s reliability and dedication made such a positive impact and helped navigate a complex chain to completion. Your recommendation means a lot to us. Wishing you all the best, the Ashtons team.

5/5

Google

We recently sold our property via Ashtons. Joe kicked the process off with great counsel before Greg was there every step of the way supporting us. Many thanks!

Dave · 15 March 2025

Agent replied · 3 December 2024

Thank you Dave for taking the time to leave your review. We're delighted to hear Joe and Greg were on hand to guide you through your recent property sale. We look forward to working with you again in the future. Best wishes, the Ashtons team.

5/5

Google

Highly recommend Ashton’s following our recent house purchase experience. In particular, Joe Wilkes provided excellent customer service, keeping my partner and I well informed throughout the whole process.

Nick · 13 March 2025

Agent replied · 4 June 2024

Thank you for your review Nick, we're delighted to hear that Joe and the team were able to make your property purchase such a positive experience. Wishing you all the best in your new home, the Ashtons team.

5/5

Google

Ashton’s have been fantastic helping us find our rental property. I dealt with Oliver and found him very professional. I would 100% recommend Ashtons. He is a great help.

Dinesh · 21 February 2025

Agent replied · 24 February 2025

Thank you Dinesh for taking the time to leave us a review. We're delighted to hear Oliver was on hand to assist with your recent rental and appreciate your recommendation, we wish you lots of happiness in your new home, the Ashtons team.

5/5

Google

Very pleased with Ashtons Harpenden, the service is excellent & the staff are always well informed. Colin was especially helpful with the our recent letting.

Nikki · 17 March 2025

Agent replied · 25 June 2024

Hi Nikki, thank you for taking the time to leave us a review. We're so pleased to hear you were happy with service provided. Wishing you all the best, the Ashtons team.

5/5

Google

Excellent service and knowledge throughout the process. Joe and his team provided continuous good advice helping us understand where the market was to sell our house and where to bid in our onward purchase. …

Robert · 8 October 2024

Agent replied · 26 April 2024

Thank you so much for your 5* review Robert, we're always delighted to receive feedback from our clients. We very much look forward to working with you again the future!

5/5

Google

Friendly, approachable, knowledgeable and professional. I wouldn’t trust anyone other than Colin and his team to deal with the tenanting process. Can’t recommend enough!

Jo · 13 March 2025

Agent replied · 9 May 2024

Good morning Jo, thank you for your 5* review. We're always delighted to hear feedback from our clients and we very much look forward to working with you again in the future. Best wishes, the Ashtons team.

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Questions about Ashtons Estate Agency Harpenden

Has Ashtons Estate Agency won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons Estate Agency, Harpenden won Gold; Ashtons Estate Agency, Welwyn Garden City won Gold; Ashtons Estate Agency, Redbourn won Trusted Agent.

Want Ashtons Estate Agency Harpenden to help?

Send Ashtons Estate Agency Harpenden a message.

What do you need help with?

Ashtons Estate Agency Harpenden will use your details to contact you about this. See our privacy notice.

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