Every review we hold for the Harpenden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently bought a property through Ashtons Harpenden. The team was friendly and they’re incredibly excellent to monitor the whole trade processing. Especially appreciate Ms Grace Bishop and Mr. Jonny Turner to help us out. Ashtons Harpenden is a good estate agent we would recommend.
Billy · 19 October 2025
Agent replied · 21 October 2025
Thank you Billy for your 5* review. We're thrilled to hear you were so pleased with the service provided by Grace, Jonny and the rest of the team in Harpenden. We will pass on your kind comments to them and wish you lots of happiness in your new home, the Ashtons team.
★★★★★ 5/5
GoogleA very good experience from the start. We felt very confident with the advice offered. Viewings were handled well and feedback was always timely and helpful. Now in the conveyancing process, Ryan continues to communicate with us, keeping us up to date on progress in our chain. We last moved house 27 years ago and that sale was very stressful so it’s such a lovely contrast now,, to have such a pain-free process. Thanks
Linda · 5 October 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave your 5* review Linda. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. We wish you all the best in your new home, the Ashtons team.
★★★★★ 5/5
GoogleVery happy to recommend Ashtons. Freya was great to deal with, very helpful and made everything easy for us. Have had no problems and all went very smoothly.
DAVID · 29 September 2026
★★★★★ 5/5
GoogleFirst class service from the team. Handled the sale from initial consultation through to managing the post sale process with skill and dexterity.
Special mention to Greg for his market knowledge and expertise and Lucy who coordinated the post sale process brilliantly.
David · 23 September 2025
Agent replied · 8 October 2025
Thank you David for your 5* review. We're delighted to hear Greg, Lucy and the rest of the team were able to ensure your property journey was a smooth and stress-free experience. We will pass your kind words on to them. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleWe purchased our first house in Harpenden through Ashtons and years later have come full circle to sell it again through them. They provided an excellent service and we are so grateful to Joe who helped us to find and secure our next property. Rebecca was very proactive in following up with interested parties and did an admirable job of moving things forward so we could finally exchange contracts. We felt very supported throughout the whole process and would certainly recommend Ashtons for anyone considering a house move in the area.
Sejal · 10 April 2024
Agent replied · 26 April 2024
Thank you for taking the time to leave us a review Sejal. We are so pleased to hear that Joe, Rebecca and the team were able to ensure your property journey was as seamless as possible as we do hope to work with you again in the future. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleSelling our home of 18 years with Ashtons was an excellent experience. They showed real understanding of the Harpenden market and accurately valued our property, whereas other agents we invited to view it undervalued it. Communication was clear and consistent, and their handling of both potential buyers and us was respectful and balanced. In a volatile market, their expertise made the process smooth and as swift as possible. I highly recommend Ashtons to any seller considering their options.
Sharon · 1 January 2026
Agent replied · 19 December 2025
Thank you Sharon for such a thoughtful and detailed review. We’re delighted to hear that your recent property journey with Ashtons was such a positive one. It’s great to know that our understanding of the Harpenden market, accurate valuation, and clear communication helped make the process smooth during a challenging market. Your recommendation is greatly appreciated. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleRebecca is fantastic. The support we received from her was proactive, helpful and always friendly. Our selling process had a long complicated chain and Rebecca ensured we were constantly informed and she pushed at the appropriate times. If you get a choice, ask for Rebecca to be assigned to help you, you will not be disappointed.
Peter · 13 March 2025
Agent replied · 28 June 2024
Thank you for taking the time to leave such a wonderful review Peter. We are delighted Rebecca was able to support you so well. Wishing you all the best in your new home, from the team at Ashtons
★★★★★ 5/5
GoogleAshtons have been very helpful with my search for a property. Jonny has been brilliant! Super helpful, knowledgeable, and easy to deal with during all my viewings. Would definitely recommend him.
Henry · 5 December 2025
Agent replied · 19 December 2025
Thank you Henry for your kind review. We’re delighted to hear that Jonny has been so helpful and made your property search a positive experience. Your recommendation is greatly appreciated, and we’ll be sure to pass on your feedback to him. Wishing you all the best in your property search, the Ashtons team.
★★★★★ 5/5
GoogleWe did not have the best of starts with our original agent at Ashtons but as soon as Katy picked up our transaction, everything moved forward. She was always chasing for us and kept us in the loop at every stage. She even helped us on her day off. Massive thank you to Katy.
Jay · 19 March 2025
Agent replied · 20 March 2025
Thank you Jay for your honest feedback. While we're sorry to hear the process didn’t start as smoothly as it should have, we’re delighted that Katy was able to turn things around for you. We’ll be sure to pass on your kind words, she’ll be thrilled to know her dedication made a difference. Wishing you all the best in your new home, the Ashtons team.
★★★★★ 5/5
GoogleThe Ashtons team is incredible. Every person I have interacted with has been friendly, helpful and knowledgeable. What I love most is how human they are, it's not just about making a sell for them but they truly value their customers in their journey, whether that be in selling, buying or renting their home. Highly, highly recommend!
Emerald · 19 May 2026
Agent replied · 15 June 2026
Thank you so much Emerald for your kind words and recommendation. We're delighted to hear that the Harpenden teams friendly, knowledgeable, and personal approach made a positive difference to your experience. Supporting our clients through every stage of their property journey is what matters most to us, and we truly appreciate your trust and support. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleI met several agents before making the decision to market my property with Ashtons. It was Joe Wilkes who made my mind up with his honesty, professionalism, optimism and all round positive 'aura' I knew I was in safe hands. My property sold within 2 weeks of going to market, thanks to Joe.
C · 13 March 2025
Agent replied · 21 August 2024
Thank you for taking the time to leave us a review. It's great to hear that we stood out from the competition and that you were so pleased with service provided by Joe and the rest of the team in Harpenden, they will be delighted with your feedback. Wishing you the best, the Ashtons team.
★★★★★ 5/5
GoogleWe recently Let our property with Ashtons Harpenden. We dealt with both Kirsty & Oliver who were fantastic throughout. They provided an initial warm welcome, were polite, friendly and very knowledgeable.
They guided us through the whole process from initial approach to successfully marketing, conducting viewings & securing us a suitable tenant.
They have answered our questions and addressed our concerns throughout the process and overall there level of customer care to us has been excellent.
We would highly recommend Ashtons for any future property services.
Roy · 2 October 2025
Agent replied · 3 December 2024
Hi Roy, thank you so much for your review. We will pass your comments on to Kirsty and Oliver who will be thrilled to hear your wonderful feedback. We look forward to continuing to work with you during the tenancy. Best wishes, the Ashtons team.
★★★★★ 5/5
GoogleLennè was very professional and honest throughout the whole viewing. She knew the property very well, and was able to answer all our questions, as well as give advice. Definitely would recommend Ewe Move to anyone looking for a property, or thinking of selling.
Michal · 16 March 2026
★★★★★ 5/5
GoogleWe have had many dealings with Ashton’s over the years and always found the team to be most professional. Thank you Tiegan Hayes for all your help.
Jo · 22 October 2025
Agent replied · 24 October 2025
Thank you so much Jo for your continued trust in Ashtons! We truly value your loyalty over the years and are delighted to hear that our team, especially Tiegan Hayes, has provided you with professional service and support. We look forward to assisting you again in the future! Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleKirsty and Oliver were brilliant at supporting us with our new tenancy. I really felt like they were doing their best to meet a really tight deadline and were available, patient and kind. This kind of service shouldn't be unusual but in my experience, it really is!
Naomi · 13 March 2025
Agent replied · 26 April 2024
Thank you Naomi for your review, I will pass your kind words on to Kirsty and Oliver who will be delighted to hear you were so pleased with the service provided. All the very best, the Ashtons team.
★★★★★ 5/5
GoogleThe team at Ashtons Harpenden were very professional during our purchase through them recently. Regardless of which member of the team we were dealing with, they were all quick to respond, polite and obliging with requests. Jonny & Lucy in particular were very efficient in helping ensure the process ran smoothly. We would certainly recommend them.
Holly · 5 October 2024
Agent replied · 30 August 2024
Thank you so much for your kind words and 5* review Holly. It is always so appreciated to hear feedback from our clients and Jonny and Lucy were delighted to have helped you. Wishing you all the best, from the team at Ashtons.
★★★★★ 5/5
GoogleExcellent service from beginning to end. Nothing was too much trouble, Johnny was especially helpful contacting me at least once a week to give updates as to where things were and how things were progressing. Would certainly recommend and use in the future.
Karen · 13 March 2025
Agent replied · 4 September 2024
Thank you Karen for your 5* review, we're so pleased to have been able to assist you in your recent property journey. We look forward to working with you again in the future! Best wishes, the Ashtons team.
★★★★★ 5/5
GoogleAshton's were first class throughout our purchase, always on the end of the phone and nothing too much (I cannot recommended highly enough). Special thanks to Jonny who done everything to make what is always a stressful process a smooth one.
John · 13 March 2025
Agent replied · 3 December 2024
Thank you John for your 5* review. We're delighted to hear Jonny was able to make your recent property purchase as smooth and stress-free as possible for you. Wishing you all the best in your new home, the Ashtons team.
★★★★★ 5/5
GoogleWe have had such a positive experience using Ashtons to both buy and sell. Ryan Orde and James Hall were incredibly communicative, straightforward and genuinely pleasant. It's always a stressful process but they made it much more bearable!
Louise · 19 April 2025
Agent replied · 28 April 2025
Thank you so much for your kind words Louise. We're delighted to hear you had such a positive experience buying and selling with Ashtons. Ryan and James will be thrilled to receive your feedback. We're so pleased we could help make the process a little less stressful for you and wish you lots of happiness in your new home, the Ashtons team.
★★★★★ 5/5
GoogleKirsty Twydell was absolutely fantastic in finding a property for me in a short space of time. Kirstys professionalism was outstanding throughout giving me regular updates and worked with me through all checks and paperwork that was required.
Kirsty is very proactive and approachable i would definitely promote her services to anyone.
Gary · 5 October 2024
Agent replied · 25 June 2024
Thank you Gary for your 5* review, Kirsty will be delighted with your comments and we look forward to continuing to work with you. All the best, the Ashtons team.
★★★★★ 5/5
GoogleI recently purchased my house through Ashtons. It was seamless . The team were very helpful. Robert Bullock was very helpful by sorting out the removals which is the most stressful part of the move for me.
Temi · 13 March 2025
Agent replied · 11 December 2024
Hi Temi, thank you for taking the time to leave us a review. We pride ourselves on our personal and efficient service so are delighted to hear the team were able to make your recent property purchase as seamless as possible. Wishing you all the best in your new home, the Ashtons team.
★★★★★ 5/5
GoogleThanks to Greg and the team at Ashtons Harpenden for all their help and support selling our property. We have not sold a property for many years and their guidance and experience made the process much easier for us.
Roger · 5 February 2025
Agent replied · 18 February 2025
Thank you Roger for your 5* review. We're so pleased we were able to assist you in the sale of your property and help to make the process and smooth as possible for you. Wishing you all the best for the future, the Ashtons team.
★★★★★ 5/5
GoogleMy fiancee and I cannot speak more highly of the service we have received and are still receiving from Ashtons Harpenden, and more specifically from Colin Hickey.
Colin has been brilliant and refreshing to deal with! From the start of the process of letting a new property via them it has been a pleasure, hassle free, extremely responsive and helpful and nothing is too much trouble, this is so reassuring following what was a previous nightmare of an experience with a so called "reputable" estate agent in the area.
Thank you Colin, and Ashtons Harpenden!
C · 15 May 2022
Agent replied
Thank you so much for taking the time to leave us a review. Feedback from clients is so important to us and we're absolutely delighted to hear that your experience with Ashtons was a positive one and that Colin, Chloe and the team were able to help you with your move. We do hope to work with you again in the future. All the best, the Ashtons team.
★★★★★ 5/5
GoogleWe have both purchased and rented a property out through Ashton’s and each time the service has been impeccable. Joe and the team have great local knowledge and a great network of service providers that help to get deals over the line in a …
Prab · 8 October 2024
Agent replied · 9 May 2024
Thank you Prab for your 5* review. We're delighted to hear Joe and the team were able to make your property journey as smooth and stress-free as possible. We look forward to working with you again in the future, best wishes, the Ashtons team.
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