Trusted Agent profile · Harold Wood, Essex
★★★★★
220 reviews across 2 platforms
49a Station Road, Harold Wood, Essex, RM3 0BS
Part of haart, see every office.
haart's office in Harold Wood, Essex, at 49a Station Road, is rated 4.6 out of 5 across 220 reviews on two platforms, including 213 Google reviews rated 4.6.
Every review we hold for the Harold Wood office, from every platform, shown as written. First names only.
5/5
GoogleRian Davis and his manager, Andrew were very helpful and forth coming with useful information. Would recommend them anytime. Sony
Thank you Sunny for your kind words. We wish you and your family all the very best for the future and should you need any further property requirements please feel free to contact us.
5/5
GoogleVery helpful and kind people. Did everything they could to help us with our goal
Thank you for your kind words! haart Harold Wood
5/5
GoogleA big thank you to Mike Golding and team. A professional and very patient approach throughout.
Dear Laura, thank you for popping in to the office. It was absolute pleasure dealing with, your buyers have settled into your home really well and we wish you all the best in your new property too. As mentioned, feel free to pop in for a coffee when you're passing and we'd love to come back and see the property when you've finished making it your own.
5/5
GoogleGreat estate agents to deal with and they were very efficient with all the aspects of my house sale
Thank you for your kind words Beverly, you have been a pleasure to work with and we wish you all the best for the future. haart Harold Wood
5/5
GoogleWe were first time buyers, so had no idea on the process or stresses of buying a house we was so pleased with the service we received, we couldn’t have asked more from Jacqui she helped us by keeping us up to date throughout the process, always replied to emails and phone calls. Massive thank you for all your help
Thanks for your kind review, we you all the best in your new home and if you need anything in the future please do not hesitate to contact us. Enjoy your first Halloween, Bonfire Night and Christmas at your new place.
5/5
GoogleMet with Caroline from Haart about a house sale. She was very professional and gave us all the information we needed. We would definitely have chosen Haart had we decided to go ahead with the sale of our house but personal reasons prevented us doing so.PositiveResponsiveness, Professionalism
Thank you Christine for your feedback. We will look forward to working with you in the future.
1/5
FacebookMy mum rung them to book for a viewing and they did not ring back so she had to drive to harrt and secured a viewing for 11am this morning. My mum waited at the house for 30 mins and no one showed up. Really not happy and was excited to view the house now have been put off!
Good Afternoon, sorry we did try contacting you to organise your appointment but we had incorrect phone number and e-mail for you. We very much apologise, please contact me on 01708378578 and ask for Andrew Wallington - Branch Manager and we can resolve your contact information and take you to view the properties in your criteria.
5/5
GoogleZoe gibbons and her team were very helpful with regards to the sale of my flat and also helping and guiding me with how to go about it and also suggesting a solicitors
Hi Joseph many thanks for your kind words, we are happy we were able to help you! All the best, haart Harold Wood
5/5
GoogleGood communication from multiple people involved in the sale on the property
Thank you for your positive feedback! haart Harold Wood
5/5
GoogleIm very happy with the service from the haart of harold wood all the people there is very friendly and helpful Easy i can choose them again and again
Thank you for your kind words and we wish you all of the best in your new home! haart Harold Wood
4/5
GoogleThe service was excellent especially after our recent experience with another estate agent. All done within 2 months from first viewing to getting the keys
Thank you for your kind words Thara, you were a pleasure to work with and we hope you have settled well. haart Harold Wood
5/5
GoogleAndrew Wallington and Team helped us throughout our journey to our first home, Team is dedicated and professional. I highly recommend Haart Harold Wood !!
Thank your for your review and we wish you the best in your new home! haart Harold Wood
5/5
GoogleZoe and Jackie are a pleasure to deal with on the phone, they made the sale of my house a smooth comfortable experience. Thank you!
Thank you for your kind words Nick and we wish you all the best in the future! haart Harold Wood
4/5
GoogleGreat support on property buy and sell
Thank you for your kind words! haart Harold Wood
1/5
GoogleVery poor experience with this office. Poor service stemming from poor management. I have had my offer accepted by the vendor nine (9) months ago and contract exchange has not yet taken place! Still ongoing. Branch manager Andrew Wallington who should be dealing with the project, continuously on leave and taking days off. Just a general lack of involvement. Even incompetence has its limits. I have had to personally chase for updates for the majority of the 9 months with Mr Wallington's colleagues, who of-course scarcely know what is going on. Finally, I have come to a position where I am forced to bow out. Having already raised this issue with the Regional Manager- Jacqui White. Her response was essentially it is a "busy office", there are no "notes on the system" to confirm [my] complaints and if you remain dissatisfied, refer your complaint to the customer relations manager. I will now be taking this up with the The Property Ombudsman. I certainly will not be contacting Haart for any further dealings and would recommend this office only as one to avoid.
5/5
GoogleCaroline and haart made what was a daunting experience for us into a relaxed and pleasant experience. Always kept us informed .Will always think of her when I have a mojito.thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Gary for your kind words. It really was a pleasure helping with your sale. All the very best in your new home.
5/5
GoogleFirst class service from day 1 to completion. Could not have asked for more. Amazing staff that didn’t think twice when I asked for help. Daily updates as the sale progressed with lots of assistance with buyer and both solicitors. Well done all and thank you !
Dear Simon Philpot, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harold Wood estate agents
1/5
FacebookVery poor experience with this office. Poor service stemming from poor management. I have had my offer accepted by the vendor nine (9) months ago and contract exchange has not yet taken place! Still ongoing. Branch manager Andrew Wallington who should be dealing with the project, continuously on leave and taking days off. Just a general lack of involvement. Even incompetence has its limits. I have had to personally chase for updates for the majority of the 9 months with Mr Wallington's colleagues, who of-course scarcely know what is going on. Finally, I have come to a position where I am forced to bow out. Having already raised this issue with the Regional Manager- Jacqui White. Her response was essentially it is a "busy office", there are no "notes on the system" to confirm [my] complaints and if you remain dissatisfied, refer your complaint to the customer relations manager. I will now be taking this up with the The Property Ombudsman. I certainly will not be contacting Haart for any further dealings and would recommend this office only as one to avoid.
5/5
GoogleJacqui Mennell as always, has been nothing short of fabulous! As a conveyancer, it is always reassuring knowing that I have an agent who is not only on-side, but always willing to go the extra mile to assist with anything we need to meet exchange and completion. Hopefully many more years together!
5/5
GoogleAfter an initial meeting with Sam, myself and my wife decided to use the Harold Wood branch of Haart to sell our home. All the way through the there process there was a professional and friendly service from all members of the team. They understood the different concerns we had around the whole process, one of which was the viewings of our home. They took the time to discuss the best way to undertake the viewing to alleviate our concerns. We opted for an open day with pre-booked viewing by potential buyers registered with the Branch. We were constantly updated over the course of the sale and they were always available to take calls if we had any questions. We were so impressed the level of service provided we had no hesitation in using them to sell an investment flat. The team understood the different requirements in regards to the alternative type of property. Which in this case was an tenanted property that we were looking to sell as quickly as possible without sacrificing on price. The team at the branch managed to met all our needs and remained helpful throughout. The branch have a great knowledge of the properties within Harold Wood and the surrounding areas. With the friendly services they provide and the ability to understand your needs they managed to make what can be one of life's most stressful experience much more bearable. As you can guess, I would defiantly recommend the Harold Wood branch of Haart.
5/5
GoogleJacqui Mennell delivered first class customer service to myself and my husband when selling our flat. She is an absolute credit to Haart and deserves the highest praise. She is amazing at her job and we can't thank her enough for all of her help.
Thanks you for your kind review, it was a pleasure dealing with you selling both of your properties. We wish you both all the best in your new hom, enjoy your first Christmas there. Kind Regards Andrew
5/5
GoogleCaroline and the rest of the team were great from start to finish on both sale and purchase. Thanks again for your help and making it as smooth a process as it could be.
It was a pleasure helping you and Louise selling and finding your dream home. Thank you and wish you all the best.
5/5
GoogleZoe @ Haart was very professional at all times. A Real credit to the company at Harold Wood.Thoroughly recommended
Thank you for being so nice Colin and we wish you all the best in your new home! haart Harold Wood
5/5
GoogleHaart Estate Agent have resilience, preserverance and professionalism in all aspects. Excellent communication throughout the whole moving process. Special thank you to Mr Ryley Fuller, a splendid asset to the team.
Thank you for your kind words and 5* review. We wish you all the very best in your new home.
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