Every review we hold for the Harlow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service!
A great company and great Agency! On my quest to find a flat in Bishops, Intercounty was the only one that gave me the proper attention and customer care.I have dealt with Harry S., most of the time, they have been great and so have the other staff i have spoken to. The process was smooth and everything was done so quickly i never had to chase anything, i highly recommend Intercounty to anyone and would like to thank you for such a great service. You guys are stars!
Fabio · 7 February 2019
Agent replied · 13 June 2024
Thank you Fabio for your 5 star review and recommending Intercounty.
★★★★★ 5/5
TrustpilotHaving recently exchanged on our…
Having recently exchanged on our property sale, we found William and the sales team to be professional and made the process from entering the market to point of sale as stress free as possible.The final stages of the process from agreeing a purchase price to exchange were handled by Doug Whybrow and his communications and persistence was second to none. Doug was always available to answer any questions we had and provided updates as required.
Alan · 13 December 2020
Agent replied · 13 June 2024
Thank you for your review Alan. It's great to hear that William and the sales team gave you a professional service. It's lovely to also hear that Doug has handled your sale especially well, we will share your feedback with the team.
★★★★★ 5/5
TrustpilotTrustworthy, reliable and professional.
I loved the experience with intercounty. I came to Harlow, didn't manage to get the time to get a view. Mollie was kind enough to go in to the flat and send me a video of the flat which I picked online. was quite sceptical. when I get to the place I found it perfect. Everything is in order indeed.Paper work went smooth. staff are friendly and flexible. I highly recommend them
Omar · 29 July 2021
Agent replied · 13 June 2024
Thank you for your review Omar. It's great to hear you that your experience was a good one! We will pass on your kind words to Mollie.
★★★★★ 5/5
TrustpilotI would definitely recommend the…
I would definitely recommend the Bishops Stortford office, the whole team were very helpful & professional with what was a complicated sale. Doug Whybrow was extremely helpful & approachable and it was very reassuring to know that he was always available to help me out with any issues that arose. A big thank you to Doug. I also used the services of the lettings department who were all very friendly & helpful. George was particularly helpful and worked very hard on getting the rental all sorted on what was an extremely tight time schedule. It was a real challenge for him but he did it! Everybody that I had dealings with were very friendly & professional.
Karen · 12 December 2018
Agent replied · 13 June 2024
Thank you Karen for recommending Intercounty and your 5 star review. It is lovely to hear the team were friendly and professional.
★★★★★ 5/5
TrustpilotBeing a first time buyer I had no clue…
Being a first time buyer I had no clue with what I was doing. Brandon was my contact at Intercounty Harlow and he was absolutely amazing!! He was always so polite and helpful. The rest of the team were also amazing when Brandon wasn’t available chasing enquiries for me and always calling me back with updates! I will definitely be coming to you when I eventually look to sell and move on. Thank you to everyone at Intercounty Harlow for all you hard amazing work!!
Laura · 7 December 2018
Agent replied · 13 June 2024
Thank you Laura for your review, it is lovely to hear that Brandon and the team were absolutely amazing. Good luck in your new home.
★★★★★ 5/5
TrustpilotProfessional, friendly and 5* service!
Thank you so much to the Intercounty team but especially Harry Stylianou, who from the very start dealt with my rather difficult request with professionalism, determination and a true caring attitude. Showing me round the property on two occasions was done perfectly and made me feel confident. My phonecalls and emails were also dealt with very promptly. A big thanks to George also for helping finalise everything. Couldn't have done it without these two, and I am truely thankful for making a very stressful task, as easy as can be! x
Katie · 29 November 2018
Agent replied · 13 June 2024
Thank you Katie for your review. It is lovely to hear Harry and George provided a 5 star service.
★★★★★ 5/5
GoogleEliot & Tamara
Olivia and the Intercounty team have been a massive help with finding us a buyer for our property.
Olivia was always punctual and always at hand when we needed any information at any time.
She continued to make the viewings of our property run smooth and we can’t thank her and the team enough because of their help we now have the chance to expand and move into our forever home
Such great people.
Eliot and Tamara
Tamara · 27 December 2023
★★★★★ 5/5
TrustpilotI purchased my first ever house via…
I purchased my first ever house via Intercounty Harlow Branch. The whole process was smooth and completely stress free from start to finish, even with myself being 11 days overdue!!Our estate agent rep Brandon was brilliant, constantly returning calls and emails with a speedy turn around, keeping us updated as and when he could. I also found him extremely easy to talk to throughout the whole process.I would highly recommend Intercounty and should I require an estate agent in future its them I will return to them with confidence.
Jade · 25 October 2018
Agent replied · 13 June 2024
Thank you Jade for your 5 star review and recommending Intercounty. Good luck in your new home.
★★★★★ 5/5
GoogleI dealt with James Newton buying my first house. It was a huge deal for me as I was buying a place on my own and also relocating from another country. He was really flexible and worked around my times and always contactable which was really reassuring when buying a home. Highly recommend
Hannah · 24 August 2023
Agent replied · 23 August 2024
Hannah, thank you for taking the time out to leave such a kind review. Its great to hear how well handled the process was by James and the team.
★★★★★ 5/5
GoogleI recently moved and the team at Intercounty made it easy and stress free. They even managed to move my tenancy start date forward by almost a week getting me into the new place even quicker. Fantastic service and I'd like to give special mention to Daniel and Ricci. Great team I'd highly recommend using these guys if your looking to move anytime soon.
Ryan · 24 August 2022
Agent replied · 23 August 2024
Thanks Ryan - that's really great we were able to get you moved a bit earlier. Enjoy your new home
★★★★★ 5/5
GoogleWe had a great experience with Intercounty. Daniel and Ricci were very prompt with their responses and made the entire process very easy for us. The agents availability and willingness to help was very much appreciated and I would recommend Intercounty to anyone looking to rent or buy. We also received a welcome gift from Intercounty to help us with the move, very thoughtful.
Chloe · 24 August 2022
Agent replied · 23 August 2024
Thanks Chloe - glad we were able to make the experience better for you
★★★★★ 5/5
Trustpilotfantastic from start to finish!
Firstly Helen was fantastic at getting people through the door, following up and actually trying to sell the property. Her knowledge of the local areas and experience was definitely a benefit to us.I can’t speak highly enough of the work Doug put in as the Sales Progressor. He was constantly chasing loose ends, and ensured that the exchange and completion targets were met in order to satisfy the whole chain. Very professional service and excellent communication.Thanks for your hard work, Claire and I are extremely grateful!
Dan · 22 August 2018
Agent replied · 13 June 2024
Thank you Dan for your review, its lovely to hear we provided a professional service with excellent communication.
★★★★★ 5/5
TrustpilotDimple Johal;
Dimple Johal;Excellent! Dimple manages our rental properties with Intercounty. Over the years we have had experience with a number of staff at Intercounty, Dimple is one of the best. She has demonstrated over a period of time that she is completely professional, reliable, experienced and very sensible and practical in the management of our properties. We have complete confidence in her to manage the day to day issues and requirements and more importantly to deal with the more complex and challenging issues which arise every so often. Her analysis of situations is sound, as is her advice. This confidence for us is especially important to us during the times when we are away and need to leave things in safe hands.Dimple keeps in touch and always responds to emails and telephone contact. Dimple is very approachable, we can openly discuss issues and problems, confident that she works and advises to our best interest. No reservations, we have confidence in Dimple.
G · 26 July 2018
Agent replied · 13 June 2024
Thank you Mr Randall for your review, it is lovely to hear that Dimple has been professional, reliable, experienced and practical in the management of our properties.
★★★★★ 5/5
TrustpilotExcellent Service!
We invited a few estate agents to provide us with a valuation, and also considered selling via one of the new online estate agents. We decided to go with Intercounty even though even though they weren't the cheapest option. What a great decision! The whole team listened to our story and concerns and ideas. Special thanks to Will and Peter for initiating the sale, especially Will! Also many thanks to Ellen for arranging the mortgage and also to Doug for keeping us up to date on the progress and dealing with our questions and keeping the sale on progress. Would we use them again? Yes! But now we're in our dream home there really shouldn't be a need to!
Kev · 25 July 2018
Agent replied · 13 June 2024
Thank you Kev for your 5 star review, it is lovely to hear the whole team have provided a great service and you are now living in your dream house.
★★★★★ 5/5
TrustpilotIntercounty in Bishop’s Stortford
Intercounty in Bishop’s Stortford were very informative and professional in dealing with both the sale of our property and purchase of the new one. Doug Whybrow kept us well informed throughout the conveyancing process with regular phone calls to both ourselves and our solicitor. James Nunn and Olivia Vanlint continuously supplies us with information on new properties and viewings during the house hunting process, keeping us in the loop with everything going on. Would highly recommend this branch.
Mr/Mrs · 15 August 2019
Agent replied · 13 June 2024
Thank you for your review Mr & Mrs Hawkins. Its lovely to hear you would recommend our branch in Bishops Stortford.
★★★★★ 5/5
TrustpilotVery impressed
The team in Braintree exceeded our expectations ; polite, informative and efficient. In particular the assistance, guidance and support from Nic was beyond any expectation. The age and nature of our property presented some challenges and over some time other agents had tried and failed. Intercounty managed to do what others did not and the change in the quality of viewer, once we switched to Intercounty was quickly apparent, we soon moved to a sale. Proceeding to completion on a listed building however of this age was never going to be an easy process and this turned out to be the case. This is where Intercounty really excelled. Mediating between us and our buyer, providing solutions to awkward problems; providing tradesmen where we could not and through this saving us saving. This is the reason why I would not hesitate to recommend Nic and the Braintree team to anyone.
Mark · 23 March 2018
Agent replied · 13 June 2024
Thank you Mark for your recommendation and 5 star review, its lovely to hear the team at Braintree exceeded your expectations.
★★★★★ 5/5
GoogleTruly excellent and professional service from Kelsey, Alex and Reece to help re-let my property. Always available to help, problem solve and put my interest first. I would highly recommend to anyone looking for an agent in the area.
Sian · 16 January 2026
Agent replied · 16 April 2026
Thank you so much Sian for your lovely review and for being such a great client! It’s been a pleasure helping you find your new tenants. Best wishes Kelsey & the team
★★★★★ 5/5
TrustpilotBraintree - Would highly recommend
Extremely friendly Estate Agency, very welcoming and are always willing to help out their clients, they have been a great help and guidance for my partner and I moving to Braintree. Thank you guys for all your help. Big shout out to Nick, James and Dominic in the Braintree Branch who helped us through the process of buying our first house and always on hand to let us in and see the house whenever we want. Thank you so much guys.
Roxy · 1 December 2017
Agent replied · 13 June 2024
It is lovely to hear our team at Braintree were a great help and guidance, thank you Roxanna for your 5 star review.
★★★★★ 5/5
GoogleReally grateful to all the team, especially Jason and Olivia who have managed to sell our house in 1 week and secure our dream home. We can't thank you enough! A pleasure to deal with, down to earth, honest and knowledgeable.
Alison · 25 April 2024
Agent replied · 23 August 2024
Thank you so much Alison for your kind review. We are so happy we were able to help. We look forward to working with you and handing over the keys!
All the best, Olivia, Jason, Jenny and Geena
★★★★★ 5/5
TrustpilotGreat company to deal with
I have been dealing with Intercounty for many years , both for sales and rental .I have found them to be very professional and extremely helpful with all aspects of sales and letting .In particular Doug Whybrow on sales has been amazing , he kept me updated on the progress of the sale constantly ( it was a slow one ) but he did all the necessary chasing all the time . Very friendly guy to deal with also , so full marks to him . Julia Samson in rentals has also been very good at her job , I found her to be very professional in all my dealings with her . So I would thoroughly recommend Intercounty for any sale or let .
Avril · 21 October 2017
Agent replied · 13 June 2024
Thank you Avril for your 5 star review, it is lovely to hear that both Doug and Julia have been amazing.
★★★★★ 2/5
TrustpilotPurchased despite Intercounty, not because of them
We have had a mixed experience that got progressively worse as exchange in contracts approached. We twice arrived at the point where my wife and I agreed to pull out of the purchase due to questionable levels of service, rescued at the last minute by progress. Despite the purchase being agreed, there was an overly aggressive air in the way some communications were handled, as if to try and close a deal that was already closing. This was probably not helped by the Vendor, but your job as agents is to broker between two parties, a job I feel was not handled very well at all. Indeed your involvement at times only served to confuse and delay. There was also a poor attempt at creating urgency in responses when responses were actually owed by yourselves. You were called on this and back-tracked over a period of 24 hours. I would be happy to discuss further either face to face or on the phone, but don't do not have the time to write in the required depth.
Mr · 10 October 2017
Agent replied · 13 June 2024
Thank you Mr Sibley for taking the time to provide us with your initial views. We are aware that your transaction was protracted due to other parties in the chain. We try where possible to assist in these often difficult times and would appreciate the opportunity for a more in depth debrief and how you feel we could have assisted you further. My phone number is 07772 244096 or i am happy to meet you face to face.Many thanks,Tim Simpkins, Sales Area Director
★★★★★ 5/5
TrustpilotWe used Intercounty recently to sell …
We used Intercounty recently to sell our property and had previously been on the market with another agent for 5 weeks and only had 2 viewings during that period. We changed to Intercounty and the viewings increased significantly and the potential buyers were all qualified beforehand and in a good position to proceed. Within 2 weeks we had an offer which we accepted and subsequently completed.I was very happy with Intercounty and Andrew Kershaw and his team kept us regularly updated throughout the process and so I would certainly recommend their service.
Nick · 5 October 2017
Agent replied · 13 June 2024
Thank you Nick for taking the time to write a review and recommending Intercounty.
★★★★★ 5/5
TrustpilotIntercounty, Braintree
After finding a buyer for our house in a couple of weeks, it came to light that the solicitor we had when we bought it had not registered it correctly on the Land Registry. A simple sale turned into months of sleepless nights, tantrums and tears whilst the recommended solicitor corrected this major mistake. Along the way a new buyer was found and the sale went through after 8 months. Nick, Dominic and James were there for every phone call, visit, grumble, moan and laugh. Worth paying a commission to this lot.Karen and Allan
Karen · 1 July 2017
Agent replied · 13 June 2024
Thank you Karen for writing your review.
★★★★★ 5/5
GoogleHighly recommend Edward Lipski for his professional service over the last couple of years. He is a pleasure to speak to and has always rectified any queries I have with my property/maintenance. First class service all round.
Katie · 24 June 2024
Agent replied · 23 August 2024
Hi Katie, thank you for the kind words and if you have any other issues please give me a call on 01279 713750. Thanks Ed.
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