Trusted Agent profile Β· Harlow

Intercounty Harlow reviews

β˜…β˜…β˜…β˜…β˜… Excellent

960 reviews across 2 platforms

The George, Station Road, Harlow, CM17 0AN

Intercounty's office in Harlow, at The George, is rated 4.7 out of 5 across 960 reviews on two platforms, including 276 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Intercounty won in 2026.

Google logo

4.8 / 5

276

Reviews on Google

This office

Trustpilot logo

684

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Harlow office, from every platform, shown as written. First names only.

5/5

Google

If there were more stars, I would have given Intercounty more. I would like to personally thank Olivia and her team for their efforts in assisting us in finding our perfect home. Usually this process is stressful and tedious, however, they have made it extremely pleasant and would recommend to anyone who is in the process of finding their dream home.

Azat Β· 26 January 2024

Agent replied Β· 23 August 2024

Thank you so much for your lovely review Azat, I’m so glad we managed to find you your perfect home. We wish you all the best and hope to work with you again soon! Olivia

2/5

Trustpilot

Time to move on....

There were many positive things that could be said about Intercounty previously but over the course of the last 12/18 months the service provided to landlords has fallen off a cliff. Multiple call and emails needed to actually get anything done, errors in payments and, oh when they decided to close an office and sell the rental book to another firm, informed me at 8.55am on the day the transfer took place.

John Β· 11 March 2023

Agent replied Β· 13 June 2024

We are very sorry to hear your views Mr Hanley. I know you have been in contact with our Managing Director regarding your concerns & we have taken on board all of your points. Many Thanks Intercounty

5/5

Google

Alex Chapman is an amazing professional. Very precise on the various steps and procedures, someone who transmits confidence and knowledge, very patient in answering all my questions and concerns and efficient with the entire processes. Very straight forward and much appreciated the honesty. I felt that my interests were being looked after.

Sevy Β· 24 June 2024

Agent replied Β· 23 August 2024

Thank you so much for your kind comments Maria. It was a pleasure assisting you to find a tenant for your property. Best Wishes, Alex

5/5

Google

Really happy to have tried with Intercounty. the credit goes to Olivia who made us feel like someone was looking out for us. We were the buyers and had fallen in love with a house but sadly, it wasn't to be. Never mind that. The experience was great lesson in house buying and that's all thanks to Olivia.

David Β· 26 January 2024

Agent replied Β· 23 August 2024

Thank you for your kind words David. I wish you all the best in the future! Best Wishes, Olivia

5/5

Google

We have just exchanged on our first house in Harlow with Intercounty. Olivia was beyond helpful and responsive with no question too silly! We managed to complete within 2 months of offer acceptance! Thank you for all the work you’ve done! Would definitely recommend selling/buying with intercounty, they made a stressful process very simple.

Andria Β· 26 March 2024

Agent replied Β· 23 August 2024

Thank you so much for your kind review Andria, I’m so glad to have helped you with the purchase of your first home. I wish you all the best in the future and hope to help you again soon. Olivia

5/5

Google

Our Intercounty experience was very good with both transactions being completed on-time. Jenny and team are very professional and helpful.

Frank Β· 21 July 2025

Agent replied Β· 12 November 2025

Thanks so much for the review. We’re happy to hear everything went smoothly and on time, and that we were able to help along the way. We appreciate you choosing us and are here anytime you need us again! … More

5/5

Google

We have been house hunting for 3 weeks now so have met a few estate agents. Olivia at Intercounty was extremely helpful and knowledgeable during our house viewings and was able to show her ideas on how to make the property work for our family! Olivia is definitely an asset to Intercounty highly recommended!

Samantha Β· 25 February 2024

Agent replied Β· 23 August 2024

Thank you so much for your kind review Samantha, I’m so glad to have helped and I wish you all the very best in the future. Olivia

5/5

Google

Gotta say a big THANK YOU to Will and the team @ Intercounty. Thanks for being super helpful, patient πŸ˜…, professional, and - most importantly - friendly. From the initial phone call onward, Will was very professional and helpful. He made moving easy, even though it's supposed to be one of the most stressful things to do in life. Thanks a bunch, Will! And also cannot forget your teammates at Intercounty. ^^PositiveResponsiveness, Professionalism

Eloise Β· 24 August 2022

Agent replied Β· 23 August 2024

Thank you Eloise for your kind review - its very much appreciated by us

5/5

Google

When I first contacted Intercounty, I questioned the professionalism of the company as I had been trying to reach them for over a month BUT once we were in contact, they were phenomenal. Professional, hard working, responsive and a lovely team. A big shout out to Sylvio, who has been a dream to deal with, helpful and knows his stuff and over the process has become a friend. Top man! Lois, who has been simply amazing an absolute sweetheart, the company will have big shoes to fill. Lastly Jason, who sits behind the scenes and I know works very hard. These 3 people are really the dream team! Thank you for everythingPositiveResponsiveness, Quality, Professionalism, Value

Susan Β· 24 August 2021

Agent replied Β· 23 August 2024

Wow! What a review............what more can I say! Glad your Intercounty experience was a good one. Will pass on your thanks to all the team.

5/5

Google

I have had nothing but the best service since first having a phone call with Mollie from Intercounty Old Harlow all the way through to renting a flat through Intercounty for around a month now. Since first ringing up, it has felt like I've been chatting to some friends and somehow managed to rent a flat off of them... Mollie has made the process much easier than I though it could be - even being able to have a laugh during the supposedly stressful renting process. After moving in, I was still checked up on and made to feel as though I had help with the flat whenever I needed it (something that was not at all necessary but made life much easier). There were a few issues with the flat after moving in, but Mollie, Will, and Maxine had these issues sorted out within days (if not hours) of myself bringing them up - with Will popping round to scope out the problems and, again, making the process much easier and calmer by having a chat and a laugh during. I can honestly say that it has been an absolute delight going through Intercounty Old Harlow, and I look forward to hopefully renewing rent or moving into a new place through them.

Cameron Β· 24 August 2021

Agent replied Β· 23 August 2024

Thank you Cameron -its really good of you to write this review. Appreciate moving can be stressful at the best of times so good to see you so well looked after. Enjpy your new home!!

5/5

Trustpilot

Thank God for intercounty

Thank God for intercounty, there should be more estate agents like them. I had gone to about 3 estate agents before intercounty and they were…you can fill in the gap ☺️. When I found a property I liked I was a bit skeptical about calling and viewing but I did and I’m now lounging on my sofa and sipping hot coco πŸ˜‹. Mollie attended to me and made me feel like a superstar πŸ˜‚. She was so friendly and professional I couldn’t believe people like her still existed. She was always in touch either by phone or email to keep me in the loop. I think she deserves a promotion πŸ‘. Thank you Mollie and everyone working at intercounty Harlow branch, you guys are amazing πŸ˜ŠπŸ‘

Abiola Β· 23 August 2021

Agent replied Β· 13 June 2024

Thank you for your 5 star review Abiola! It's fantastic to hear such kind words about Mollie, we will be sure to share your feedback with her and the Harlow team.

5/5

Google

The most efficient letting agent I have dealt with. I would highly recommend Alex at Intercounty, knowing everything will be dealt with properly.

Izzy Β· 30 May 2025

Agent replied Β· 12 November 2025

Thanks Izzy, You've been an absolute pleasure to work and look forward to helping you find more great tenants!

5/5

Google

Jason was really helpful and enthusiastic, and as first time buyers he was able to guide us through the process and offer advice, he made the process feel easier. Intercounty were great to work with in future we will use them if needed and we will for sure recommend them to friends and family.

Charcharstar1 Β· 26 January 2024

Agent replied Β· 23 August 2024

Dear Charlie & Marlon Thank you for leaving Intercounty a review. I am delighted you have secured your first home and found the experience pleasant and am happy you found staff all the staff very helpful. I wish you both well in your new home. Regards Jason

5/5

Trustpilot

Property Purchase & Sale (5 Star)

I have used Intercounty a few times over the years, both the buy & rent. Both experiences where top class. Over the last few months Intercounty have helped me sell my property with exception ease, even during a global pandemic. The communication with their team is second to none, whether that be via email, phone or in person. They are all very knowledgeable about the markets they work in and are always happy to offer advice.The contact i had with the Bishops Stortford team was amazing. I would like to thank Olivia, James & Doug for all their help and would of course recommend not only the estate agent but these specific people in the Bishops Stortford Office.

Matthew Β· 12 May 2021

Agent replied Β· 13 June 2024

Thank you for your lovely review Matthew and thank you for your continued business! It's fantastic to hear that Olivia, James and Doug provided such a great service. We will certainly share your review with them.

5/5

Trustpilot

Intercounty

Me and my boyfriend are first time renters and were looking for a place we could move into quick. Intercounty did exactly that! We were moved in within a month of viewing the property which was exactly what we wanted!Mollie at Intercounty was so helpful during our viewings and moving in. She was so nice, super quick to respond to messages regarding any questions we had and was just helpful all round. If we end up moving again I'll be asking for Mollie! Thank you Mollie!I also want to quickly mention Will at Intercounty too! He helped us view a property before the one we moved into and helped us with the move into our current flat too. Thank you!The day we moved in we were welcomed into our flat with a cute welcome box including some snacks, essentials (hand sanitizer, anti-bacterial wipes) and more!I would recommend Intercounty to everyone!

Jaydan Β· 11 May 2021

Agent replied Β· 13 June 2024

Thank you for taking the time to write such a great review and for recommending Intercounty. We will pass on your kind words to Mollie and Will. Best wishes in your new home!

5/5

Google

The most professional and personal estate agents I have ever dealt with! From viewing our property to moving in Alex and team have gone above and beyond to make it as smooth as possible for us! A big thankyou to Alex your communication from start to finish has been amazing and nothing was too much trouble for you! We are very grateful for such a great experience with Intercounty!

Megan Β· 17 November 2024

5/5

Google

The team, especially Alex and Kelsey was really healpful and was in constant touch throughout and after the letting process. Communication with Intercounty is easy and all the issues addressed on time and actions taken appropriately in a timely manner

Aman Β· 25 September 2024

Agent replied Β· 25 October 2024

Thank you Aman, you've been a pleasure to deal with and as always, you know where we are if you need us! Alex & Kelsey

5/5

Google

Ricci Moseley has been the face of Intercounty. Her help and support over the past year particularly with my renewal of my tenancy with new tenants was invaluable. Always updated and informed I was never in any doubt that my interests were being looked after. Couldn't ask for a better service client relationship.

Peter Β· 26 January 2024

Agent replied Β· 23 August 2024

Thank you for your kind words Peter, it is always great to work with you. Best Wishes, Ricci

5/5

Trustpilot

Rebecca Keeling is a 5 star state agent!

Rebecca Keeling is with no doubt a 5 star state agent! She’s been since the first second we met so welcoming, charming, warm and super super super helpful. She really made me visualise some things that I was struggling with in terms of space giving me different options so nicely and professional. She always has a big smile on her face that you can still notice wearing the mask! She just makes things so easy, the atmosphere with her is so relaxed and positive, with a great communication.Me & my partner are so lucky to have her in the renting process and for that we feel so grateful. You can tell Rebecca is a people’s person but giving you space at the same time so she really shows that when working, the perfect balance to make you feel comfortable. We trust that she would be the first one helping us in any moment that we need. THANKS Esther & Marley

Falcon Β· 2 March 2021

Agent replied Β· 13 June 2024

Thank you for your review Esther and Marley and thank you for your lovely comments about Rebecca. It's great to hear that she provided such a good service. We will be sure to share your review with her.

5/5

Trustpilot

Thank you Mollie!

I honestly don’t know how my experience with Mollie at Intercounty could have been any better. From my first enquiry on the website to move in day was a little over two weeks! I’ve had more trouble getting my car serviced. Mollie was very helpful and well-informed, kept me in the loop throughout the whole process, was clear what she needed from me, and took care of the rest.Like I said, I can’t believe how easy the whole thing was, and I can’t recommend Mollie at Intercounty enough.

Chandler Β· 6 February 2021

Agent replied Β· 13 June 2024

That’s such great feedback to hear so thank you so much for taking the trouble. Great to hear Mollie took such good care of you, wishing you the very best in your new home.

4/5

Trustpilot

Very professional and friendly staff

Can’t thank Jack, James, Olivia and Helen enough for all their help and assistance in selling the house. All staff were friendly and we were always made to feel welcome. Our house must have won the Guinness book of records for the house most viewed! Our thanks also go to Doug who helped in the final stages of the house sale as sales negotiator. He kept us updated of progress in a timely manner. He was always of a cheerful disposition.

Simon Β· 29 December 2020

Agent replied Β· 13 June 2024

Thank you for your positive review! We are pleased that you were provided with great service and we will share your review with the Bishop's Stortford team.

5/5

Google

The team at Intercounty harlow were fantastic. They really helped attract potiential buyers to view our flat. Once buyers were found their fantastic service continued by helping support the selling process. They were always willing to take my calls and were equally as swift in responding to my emails when we needed advice or keeping us informed with the selling process of our flat Highly recommend using them

Mark Β· 2 April 2026

5/5

Trustpilot

George in Braintree Office on Different Level to Competition

I hardly ever write reviews and people are quick to complain and slow to give praise so I felt I had to do this review. I contacted all the agents in Braintree and surrounding area and by a country mile George at Intercounty was on a different level to the other agents I spoke to. Of course I want a much better property than I can probably afford, who doesn't but the help George gave me was the single best bit of advice I have been given. He was so knowledgeable about renting, asked me questions others didn't and suggested I write down a list of needs and wants explaining these are two very different things. He suggested that I should focus on my needs property wise and if he could find a property that covers my needs then the essentials are covered and I might be lucky enough with the odd want included. I told him in an ideal world I would like three bedrooms as my daughter lived with me and she had a car but I walked to work so I wanted plenty of parking. He then said ok thanks for that so let me explain what I mean. Ok you have a daughter that lives with you who drives, you walk to work in town so essentially your NEEDS ARE two bedrooms and parking for 1 car ideally within walking distance of town or close to a bus stop so you can get to work but you would like an extra bedroom and more parking if at all possible but overall the 3rd bedroom and parking for cars you do not have may not be essential so these become YOUR WANTS. He suggested I look at 2 bedrooms with parking as a starting point and maybe beyond if viable. I was amazed at the level head on his shoulders and wondered why I had never thought of it like that and why none of the other agents had got into my mind like George. I started to look at my way forward with a much clearer and with a realistic head on and indeed he is so right so rather than trying to find the impossible I am now looking at properties I can actually afford and as long as my needs are fulfilled any wants included will be an added bonus. Thanks George for focusing my mind you were so helpful and if at all possible it will be Intercounty I rent from and not one of the other agents.

L Β· 26 November 2020

Agent replied Β· 13 June 2024

Thank you for your review. It's fantastic to hear that George has provided you with such a great service. We will share this review with him and we wish you all the best with your new home!

5/5

Trustpilot

Intercounty Harlow Letting

I mainly dealt with Mollie from Intercounty and she was a delight from start to finish. Due to my work circumstances I had given her a rather rushed timeline for getting the property I was interested in. Regardless of that, her and the Harlow team managed to navigate around the short space of time and the current covid climate we find ourselves in. I was very impressed that background checks, landlord contact, inventories and contracts were able to be done so quickly in a world where it’s getting difficult to organise anything. I was very reassured throughout as she was always in contact and answered any questions I had. I wouldn’t hesitate to go through her/ Intercounty Harlow again, highly recommended!

Christopher Β· 15 November 2020

Agent replied Β· 13 June 2024

Thank you for your review Christopher. It's fantastic to hear that you're happy with the service provided by Mollie. We will be sure to share this review with her.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Intercounty's Google reviews

Questions about Intercounty Harlow

How many reviews does Intercounty Harlow have?

Intercounty's Harlow office has 960 reviews across two platforms: 276 on Google, 684 on Trustpilot (across the whole business).

What is Intercounty Harlow's rating?

Intercounty Harlow is rated 4.7 out of 5 across all 960 reviews, and 4.8 out of 5 on Google from 276 reviews.

Has Intercounty won any awards?

Yes. In The Trusted Agent 2026 awards: Intercounty, Harlow won Gold; Intercounty, Bishop's Stortford won Platinum.

Where is Intercounty's Harlow office?

Intercounty Harlow, The George, Station Road, Harlow, CM17 0AN.

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