Trusted Agent profile · Haringey

Winkworth Harringay reviews in Haringey

4.0

★★★★★ Great

1,096 reviews across 2 platforms

10-11 Grand Parade, Green Lanes, Harringay, N4 1JX, Haringey, N4 1JX

Winkworth's office in Haringey, at 10-11 Grand Parade, is rated 4.0 out of 5 across 1,096 reviews on two platforms, including 221 Google reviews rated 4.6.

Google logo

4.6 / 5

221

Reviews on Google

This office

Trustpilot logo

875

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Haringey office, from every platform, shown as written. First names only.

5/5

Google

Head and shoulders above the competition I'm sitting in a cafe in Southern India, and finally I have time to record my appreciation of Michael and his team at Winkworth, Haringey. I was letting out my family home of over twenty years and took great care in selecting an agent. It was clear from early on that Michael had a thorough knowledge of the market and offered practical and honest advice throughout. Every single thing was handled with efficiency and professionalism and absolutely none of the 'tell them what they want to hear' that I encountered when approaching other local agents (I checked them all out ). Special mention to Eliza again for her professionalism and the way she dealt with prospective tenants, it really encouraged confidence as we sorted everything out. I am very particular about who I do business with and my standards are high, you did everything I could of asked. Thank you.

Niall · 12 November 2017

1/5

Trustpilot

I would not recommend this renting

I would not recommend this renting agency to anyone. My experience has been incredibly frustrating and disappointing. They are charging outrageous amounts for rent, far more than the property is worth, and they have been completely unresponsive when I’ve tried to get clarity on why the costs are so high.On top of that, they’ve held my full deposit without any valid explanation and refused to communicate properly. Getting in touch with them is almost impossible, and they never arrange meetings with the landlord, even when it's necessary. Overall, this agency is unprofessional, overcharges, and lacks basic customer service. Avoid at all costs!

Vipul · 23 September 2024

1/5

Trustpilot

I would not recommend this renting…

I would not recommend this renting agency to anyone. My experience has been incredibly frustrating and disappointing. They are charging outrageous amounts for rent, far more than the property is worth, and they have been completely unresponsive when I’ve tried to get clarity on why the costs are so high.On top of that, they’ve held my full deposit without any valid explanation and refused to communicate properly. Getting in touch with them is almost impossible, and they never arrange meetings with the landlord, even when it's necessary. Overall, this agency is unprofessional, overcharges, and lacks basic customer service. Avoid at all costs!

Gaurav · 23 September 2024

1/5

Trustpilot

DISAPPOINTING overall!

DISAPPOINTING overall!I have to say, always had a pleasant experience with the agents, they do take their time for you and they are committed to their work.Unfortunately I can't say the same about the propriety management team whom I have struggled with since the beginning, they mostly act in behalf of the landlord and they would rip you off whenever they can.I left my old propriety (rented through WW) on the 31st of May 2022 and legally they have 14 days to agree on your deposit refund. We are now 25 days later and I have to chase them so they can chase the landlord.My fault is that I am unable to obtain a council tax bill online so H&F have sent me one by post which should be received within the next 10 working days. Even if I have provided bank receipts (actual invoices where you can see all the details), they are refusing to accept this, perhaps a way to buy even more time with the deposit.From my very own experience and with this honest review, I am asking you to avoid renting via Winkworth if your propriety will be managed by their team, it's a STRUGGLE!AN

Alexandru · 24 June 2022

Agent replied · 23 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

1/5

Trustpilot

Agents are rude

An agent named Beth at Winkworth was extremely rude to my partner and I about a possible viewing. We both work full-time and are unable to attend viewings during the day, and as my partner started to explain this to her - she said "okay, bye" and hung up. A separate agent at the Kensal & Queens Park office refused to answer my questions about prerequesites regarding our employment. It is confusing when most homes the agency offers requires a certain income but then refuses to deal with those who can't attend viewings during normal 9-5 working hours.

Olivia · 24 June 2022

Agent replied · 23 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

1/5

Trustpilot

Horrible!

Horrible!They do not deserve this star...but I have to put somethingHorrible from the start to the end. Kept us blocked in a transaction for 9 months. They do not care at all for the buyers, not even for their sellers. They will not put any effort in helping or quite during the transaction. Extremely bad customer service!The solicitors that they recommend (Ledenhall law) expensive and unprofessional. They will never reply to updates request, and if they do,they will do it in an unprofessional and extremely rude manner, not what you will expect from a solicitor.I will never ever in my life want to hear from them again. Norwich, Poringland and Hellesdone.

Alina · 23 June 2022

Agent replied · 23 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

2/5

Trustpilot

Disappointing service

Good service while we were looking for somewhere to rent but has got a lot worse since we moved in. Their management company had ignored a number of our requests, including removing old furniture and having the property professionally cleaned. We have also found that a number of the appliances do not work. This would definitely put me off using them again.

Richard · 1 January 2024

Agent replied · 23 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

1/5

Trustpilot

Unprofessional letting agents with terrible customer service.

Unfortunately I was met with unprofessional letting agents showing me flats that did not meet the requirements sent out to them, while being dishonest about it being the case. Only found out the flat did not meet the requirements after signing the contract. Was forced to pay a hefty price to purchase the required amenities, a minor percentage of which I asked from Winkworth as compensation. They reluctantly agreed to pay, after more than a month of emailing and only after forcing them with an official complaint. Would definitely not recommend under any circumstances - really untrustworthy with terrible customer service.

Evangelos · 11 June 2022

Agent replied · 23 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

4/5

Trustpilot

Fabian Batchelor was exceptional in…

Fabian Batchelor was exceptional in helping us find an excellent property to rent. Thank you, Fabian, from Winkworth - Kensal Rise.

Eliane · 4 July 2023

Agent replied · 23 October 2024

Thank you for your review Eliane!

5/5

Google

Absolutely outstanding service from start to finish. Laurinda was incredible, always quick to answer and even getting back in contact with us when recalling that we were interested in a re-marketed house. Really can not recommend them enough. Thanks Winkworth Harringay! You made our first time house purchase a walk in the park :) I’ve also dealt with the same Winkworth branch for rentals and can also say the same warm comments regarding the rental process.

Jennifer · 12 November 2019

5/5

Google

I recently purchased a property through Winkworth Haringey & got looked after by Sophie. She was invested in the process start to finish and went above and beyond - would highly recommend using them.

Nial · 16 February 2026

5/5

Trustpilot

Winkworth were exceptional…

Winkworth were exceptional during the sale of our flat.Guy in particular was tenacious and helpful in pushing the buyers' solicitors, despite them being particularly challenging, and managing all the communications with the chain and our solicitor. He was instrumental in getting the sale and our onward purchase across the line and we owe him a debt of gratitude!

Mike · 12 March 2024

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Exceptional. Highly recommended

Exceptional. Highly recommended.

Nicola · 5 February 2026

Agent replied · 21 March 2026

We’re delighted to hear you had a 5-star experience with Adam and Mille at the Bourne office. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Trustpilot

Aaron and his team did an excellent job…

Aaron and his team did an excellent job letting my house. They were responsive, thorough and extremely nice to work with. Highly recommended.

Daniel · 11 April 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

I enjoyed renting through Winkworth Harringay - particularly as Rosie was so nice to communicate with and because she helped me resolve a couple of issues with the flat over the time I was there. The process of renting was easy and professional and Rosie was fantastic.

Nick · 11 November 2023

1/5

Trustpilot

A predatory scam. Do not use if a student or young.

AVOID WINKWORTH. I am still annoyed months after moving out. I was in a rolling contract, paid up my last month and moved out with plenty of notice - all fine. Out of the blue they then tried to hold me against a contract I never signed/didn't exist and though I agreed to pay if they could present one (said several times) they refused to present one despite hilariously agreeing at the start one could not be found. This went on for several weeks with back and forth phone calls and emails that went round in circles just pushing for me to pay a further 6 months I was never signed to. My mum's partner called in once. Said exact same thing id said. Phone call lasted 5 minutes. And they dropped it, apologised through him and he sent on the message to me that it would be dropped. I was livid. It felt not only predatory and an utter violation but it felt misogynistic on top of it. I am a Senior in my own job so understand associates have rules and policies to follow (and approached Winkworth also how I like to be approached with such complaints) but they completely made things up as they went along, changing stories over and over to try and get me to pay whilst refusing to provide a signed document to say so.Before moving in my friend told me her Winkworth experience which was very similar. I wish I had listened. This is clearly something they have done before and will probably do again in the hopes someone new to renting will just pay out. Vile.

Madeline · 24 April 2022

Agent replied · 23 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Trustpilot

Jenny made what could have been a very…

Jenny made what could have been a very stressful situation of moving out of our home (that is being refurbished) into a rental property very straight forward; taking care of admin on our behalf and liaising with the landlord to cover all aspects of our move and so that we had what we needed when we moved in. I would definitely recommend Jenny in particular and also the Winkworth for the service that they offer.

Kayvarne · 10 November 2019

5/5

Google

Myself and other family members have been using Winkworth's green lanes for almost 6 years now for lettings, our main contact, Michael Georgio is wonderful to deal with, he is honest, reliable and completely trustworthy. There are very few people in business that genuinely care about your interests. Everyone in the office are responsive and helpful. Their fees are reasonable and fair for the hard work they put in! Winkworth's and Michael are highly recommended from our family.

Rebecca · 12 November 2017

1/5

Trustpilot

Winkworths Barnes: Amateurish and incompetent selling agents

Amateurish and incompetent in the extreme. As sole agents during 4 months of the peak house-buying season, Winkworths Barnes failed to sell our house despite interested buyers, all other properties at similar price-point being snapped up and low stock levels. Childish communicators with zero transaction-management skills. Even after we took our house off the market and formally terminated their agency, they continued to display our house on their website marked "under offer" - when the house was not under offer, they were not our agent and we had not consented to their using a photo of our property for marketing purposes. If you are looking for ineffectual and bombastic service, this is the firm for you.

Frequenttraveller · 28 August 2024

5/5

Trustpilot

5 Stars For Fabian

I would highly recommend Fabian at Winkworth. He was great to work with, made everything so easy. Communication was fantastic. If I was to rent again I most definitely use Fabian.

Linda · 25 April 2022

Agent replied · 23 October 2024

We're happy to see that you had a 5-Star experience. Thanks for sharing!

1/5

Trustpilot

Terrible neglective managment!!!! We have been renting with them for a…

We have been renting with them for a year and a half, always on time with our responsibilities, always updating the managment for any issues with the lift or anything regarding the property. We had an emergency on the 31st of December where the boiler stop working and we were left completely with no warm water and a boiler that for some reason was leaking water! We were provided with emergency contacts which we tried contacting for about 3 days before we get an answer from them refusing to come and check the boiler as they were pretty sure they could not do anything due to the lack of parts( which they didn’t even know from the phone where and what exactly was the issue). After 4 days without warm water a guy came to check and nothing was done. In less words after all managment department was informed with the emergency, as we are talking about month January, even if they send people, who never treated our situation ,with a toddler at home, as emergency, did nothing. We were left for almost a month with no warm water and with the excuse that parts and manufacturers where difficult to find, with no other option and no reasonable deduction of the monthly rent, no help and no options with a toddler the most cold weather of the year!!! And the only response was that they are trying and we can have warm water for a family of 3 by using kettles!!! The boiler was fixed temporarily but still not permanently and we are at the middle of February. The worst managment we have ever faced and now they are asking us to leave with no excuse or reason. I am not willing to deal with this agency anymore and I hope I will never have to deal with such a neglective and awfull situation where they left a family with a young child in the most cold weather of the year for a month without heated water!!! I feel ashamed and disrespected but I have to make this review in order other peiple to be aware!

Presilda · 15 February 2022

Agent replied · 23 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

4/5

Google

We had a good experience selling our property through Winkworth. We sold our property very quickly and for more than the listed price. The process took longer than necessary and we didn't always feel Winkworth was negotiating on our behalf. We also needed to chase quite a bit, especially near the end of the process. However, our feedback on this was taken into account, and service became much better after sharing this feedback.

Esther · 9 November 2024

1/5

Google

**DO NOT USE THIS ESTATE AGENTS AT ANY COST*** READ BELOW! DISCLOSING INFORMATION! We recently were dealing with Maia at Winkworth Harringey, looking to secure a property to move in next month. After a little back and forth on a lovely property, we decided to up our offer in order to hopefully swing the landlord/lady in our favour. Maia then called us later that week to confirm that the landlady had accepted our offer due to these new terms in our increased offer. We were then told we should expect the contract etc through in the next few days and all paperwork to pay the deposit moving forward. However, the following day we received a call saying another estate agent at the office had disclosed the details of our increased offer to another tenant bidding, who then Increased their offer to match ours. The fact that agents in this branch disclose details of offers to other people bidding is awful. This should be totally confidential. We were told that our offer was accepted, which led to us preparing to hand in notice at our current property to then a day later be told they had put another offer forward which resulted in us losing the property. Awful communication. Breaking company policy. Disclosing private and confidential information. Do not use this branch to rent or buy.

Joel · 11 November 2021

Agent replied · 10 November 2024

We apologize for the confusion in our initial response. It's important to note that the decision was based on the applicant's ability to meet necessary reference checks and affordability criteria. Our commitment is to act with transparency and fairness, ensuring the best outcome for all parties involved. In this particular case, your application did not meet the minimum affordability and reference checks, which ultimately impacted the decision. We understand that this situation might have been disappointing, and we sincerely regret any inconvenience caused. As always, we value customer feedback, and it helps us improve our service. Our goal is to guide clients through the process and make informed decisions. We take every step to maintain privacy and confidentiality throughout the process. Best regards, The Winkworth Harringay Team

5/5

Google

We transferred our sale to Winkworth after a frustrating experience with another local agent. By contrast, Michael and his team managed to secure a cash offer for the top end of our asking price in a week and the in-house sales progressor ensured the whole transaction went through in record time. Huge thanks to the whole team in the Harringay office. Beth & Alf

Beth · 11 November 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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