Every review we hold for the Haringey office, from every platform, shown as written. First names only.
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1/5
TrustpilotGreat if you are a landlord
Great if you are a landlord, awful if you are a tenant. Trying to raise prices as much as possible, siding with the landlord at every possible opportunity. Two years ago we signed the contract and then Winkworth / the landlord decided not to sign their part until 1 week before moving 'just in case the previous tenants decide not to leave or something'. Were left in a difficult situation as I was moving in with my partner and we both gave notices in our places with the fear that if something went wrong these guys wouldn't have the contract signed. Tried to hike my rent by another 7% after in year for an already overinflated price which had raised by ~20% before I moved in.They also sublet any property management so if you have a problem in the building they do nothing because they just delegate to a 3rd company. Only bother if the issue is inside the flat.Not worse than other agencies though, and that is the problem, this is the situation in England...
Carswift Β· 18 November 2024
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5/5
GoogleMy mother bought her current house through Winkworth in Haringey and also sold my her previous Dalston home through Winkworth's Clapton office. She decided to give them her house to sell due to how professional and attentive Rose Bukre was.
Mum had contacted several estate agents -around seven- in Haringey to look for a new house and only Rose offered prospective homes that genuinely suited her needs, consistently. The other estate agents -though very nice and helpful- would take her to viewings of houses that were often well outside the brief she gave them.
When closure approached, Winkworth acted extremely professionally and my mother and I only have good things to say about them- we would both recommend this estate agent to anybody who wants to buy or sell a house.
Pablo Β· 12 November 2019
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5/5
TrustpilotExcellent service
I let my property through Winkworths in Kensal Rise.I recently had the property completely refurbished and decorated. Michael did a brilliant job of organising all the tradesmen and making the process quick, efficient and very smooth. His input and suggestions were extremely helpful. Aaron also did a brilliant job of getting the property let quickly. The process was very professional and efficient. They are always very friendly and helpful to deal with.
G Β· 30 July 2023
Agent replied Β· 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
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5/5
TrustpilotAngela and her team are AMAZING
Angela and her team are AMAZING! She secured a very quick sale for my house achieving a good amount above the asking price and helped me secure my purchase under the asking price. But where they really really shine is the personal service ironing out the βimpossibleβ scenarios. I was going through a tricky personal time with my Mum in hospital when a neighbour started misbehaving about a nasty notifiable weed which looked as if it would completely scupper the sale, she stepped in with advice, support and telephone numbers.They offer a polite, honest efficient service, so helpful and I contact as a friend as well as a BRILLIANT Estate Agent.No hesitation to recommend.
Kathryn Β· 31 October 2019
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1/5
GoogleI am a seller and I had a really bad experience with them. They introduced 2 buyers and very poor research was done on both sets. They claim they are good but the end result proved different. I had my doubts about the second buyer but they quickly dismissed my concerns. It was clear I didnt have any 'free' choice in declining. In the end it just costed me big amount of money (in the thousands) with solicitors and mortgage payments. I would avoid them if you want to avoid getting huge solicitor bills or hearing false promises.
M Β· 11 November 2022
Agent replied Β· 10 November 2024
We're truly sorry to hear about your experience, and we understand how distressing it must have been, especially considering the financial implications you've described.
We are committed to rectifying this and we maintain a rigorous complaints procedure to address and resolve any client concerns. We therefore encourage you to get in touch with our office directly so we can fully address this matter. You can reach us at 020 8800 5151, and provide us with your contact details at your convenience.
Your feedback plays a crucial role in helping us improve our services. We sincerely hope for the opportunity to restore your faith in our agency.
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5/5
GoogleVery difficult to summarise how amazing Winkworth (Debbie and Rose) have been during the purchase of my first home. Having been renting for a few years and become disillusioned and disheartened in my search for a home, along came Rose who showed me a few homes and then called me up, out of the blue, to tell me about another home that ticked all the boxes (garden, near my football team etc.)
They organised a viewing straight away and helped me to agree on a price for the property rapidly and put me in touch with Debbie who was instrumental in nudging things along and answering all my questions to ensure that my tight timescale for completion could be met. This was my first encounter with Winkworth and needless to say, I hope it won't be my last. Highly recommend other buyers to use Winkworth.
Ryan Β· 11 November 2022
Agent replied Β· 10 November 2024
Thank you for your review. This is precisely the kind of experience we hope for all our clients, and we work hard to ensure an exceptional service. π β¦
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5/5
TrustpilotVery professional Team!!
Very professional approach of the whole sale team !Especially Nicola who has showed very high standards of the service in handling my case and amazing work ethic !!Highly recommended!! Thank you again!Maksym.
Maksymek Β· 10 November 2022
Agent replied Β· 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
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5/5
TrustpilotThomas Syms - Breath of fresh air!
Thomas Syms, take a bow! An ultra-professional from first meeting right the way up through to exchange and settlement. Plenty of obstacles from the bank, valuer and wider economy, but you took the problems in your stride and showing a level of calmness and pragmatism that will see you go far in your industry. Cannot thank you enough for the clear instructions and prompt reply to my (million) questions! Looking forward to working with you again at some point in the future. Cheers, Simon.
Simon Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you so much for your kind words, Simon. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
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5/5
TrustpilotProfessional and efficient agency
The team at Winkworths provided a professional and efficient service in securing a tenancy for our property. I would recommend Aaron and his team without hesitation to anyone seeking a reliable agency.
Ouertani Β· 1 November 2024
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1/5
TrustpilotAwful!!! Please use ANYONE else!
They don't even deserve the one star but you have to put it to be able to leave a review. Awful doesn't come close to their service!!First time for us selling a house and the branch manager convinced us they were the ones to do it. Promised us "professional photographs", "dedicated sales team", "great communication and follow up from viewings" and "expert sales agents".We received literally NONE of what he promised. The photographs were not great, let alone professional. The estate agent using a professional level camera, does not equate to professional photos. Some of them weren't even focused properly, they were taken at very poor angles and the first photo that everyone saw online, which was of the front of the house, had almost the entirety of the neighbour's house in it! So people didn't even know which house was for sale!! Even one of the people viewing made that comment when they got to the house. As for communication and follow up from Winkworth, there was none. We unfortunately had to chase them for ANY feedback and even then we just got poor excuses of they "hadn't spoken to them yet" (6-7 days after a viewing), "we left a message" etc. We're not the kind of people that get offended if someone doesn't like the house enough to buy it, but the agent should at least let the client know if the viewer didn't want to take it any further. We were even told that a couple of the viewers were "very keen" yet had zero follow up on them. One couple who we were told were "super keen" even had a follow up question for us regarding broadband speed, for which the answer was "gigabyte high-speed fibre" which is the most positive answer you can get and then. . . nothing. No follow up call from the agents like they'd promised they'd give us.One of the agents Max, was great and he was the only positive thing about the entire experience with Winkworth, but even he didn't follow up from the viewers follow up question, just left us hanging.The sales agents are honestly nothing more than a poor mans tour guide. Giving bad advice like "knocking through into the garage" for more living space (which is actually taking away space to do that), instead of suggesting a conservatory or small extension. πAlso, how difficult is it to turn lights off after a viewing?! Given the current extortionate charges for electric it is simply unprofessional not to turn lights off, not to mention costing the client money. The branch manager of the Hellesdon office is utterly patronising, condescending and goodness does he love to mansplain!Please, please save yourself the disappointment and frustration and use a different estate agent. Don't waste any time with Winkworth, get yourself someone who will actually do the job properly and professionally and sell your property.
J Β· 9 October 2022
Agent replied Β· 23 October 2024
Thank you for your review, could you please provide your name and surname for us to check the issue on the system so we can investigate it properly for you? You can send it to clientrelations@winkworth.co.ukThank you.
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1/5
TrustpilotPLEASE BE AWARE BEFORE SIGNING UP
Dear potential clients of Winkworth Estate Agents, I would like to make you all aware before you think of signing a contract with this incapable organisation. Firstly a viewing took place at my property, which I later found footprints all over my brand new cream carpets, on another occasion my wall got damaged by a client that viewed my property so I made contact with the Director regarding costs to fix this, but was told itβs not their responsibility to supervise your property during viewings. Secondly, the communication and lies regarding clients positions and the ongoing lack of support quickly come to light that we had chosen the wrong agent. Lastly, my advice to you, would be to never to go with Winkworth as the whole experience was something I wouldnβt want anyone else to go through. We have wasted an entire 4 months with this agent, with much regret!Been blocked by winkworth for honest feedbackWinkworth Estate Agent Eaton Office Norwich
Natalie Β· 14 September 2022
Agent replied Β· 23 October 2024
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
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5/5
GoogleMichael Georgiou and his professional lettings team have been successfully renting out my flat in N15 for 4 years. I've always found them, and especially Michael, to be very productive, helpful, kind and easy to work with.
I work in property and have a number of other investment properties that I rent out in different areas through other estate agents and I can honestly say that they are the best by far.
Well done Michael!
Scott Β· 11 November 2020
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1/5
TrustpilotWinkworth - Appalling Service
Winkworth, Sunningdale, Appalling Shoddy ServiceThe service we had to endure from Winkworth over the last 2 years was atrocious. Fortunately the rental has now ended and we have been able to leave Winkworth. We will certainly never use them again. They have absolutely desire to deliver a good service, you call their office and invariably the call is not picked up. The lady in the letting department is off on holiday or sick more often than not, it is a rare day you call and can be put through to her. Your emails are not replied to, you have to chase for an answer. The tenants told us that the lady from the letting department pointed out faults in the house (faults that we were not aware of). They failed to collect the correct amount of rent for the last year of the rental, they had taken their fee for rent collection but had not provided any level of service for this charge. Their recent rental valuation was low in comparison to other agents, they had totally disregarded the current conditions in the rental market, you cannot trust their guidance. I would highly recommend that you do NOT use Winkworth unless all the other local agents have closed down.
Sarah Β· 30 August 2022
Agent replied Β· 23 October 2024
Sarah many thanks for the review, I am sorry you have not felt the service was to your standard. Having successfully let the property for 2 years the rent has always been paid on time and on both occasions good tenants have been placed in the property. We were not managing the property, so we would not comment on faults within the property, I know we successfully negotiated the cleaning costs for you at the end of the tenancy which I know you were very happy about. We manage and rent collect a vast amount of property in Sunningdale and the surrounding areas and this is the first 1 star review we have ever had. I wish you all the success with the new tenant and agent. Anthony from Winkworth.
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5/5
TrustpilotGreat experience letting
Great experience with letting my property with Aaron and team from Winkworth. He has been very helpful, positive and friendly through the full process. Aaron has helped with each step.
Raj Β· 14 November 2022
Agent replied Β· 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
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1/5
TrustpilotWinkworth Shepherdβs Bush
I only dealt with Winkworth Shepherdβs Bush on Uxbridge Road and can honestly say it was my worst experience as a tenant. All of the good reviews seem to be from landlords and people having their houses let for them, they only care about making money from these people and not about the tenants. Sophie Feighan was the most unprofessional, either clearly very new to her job or just awful at it, taking forever to collect our information and asking us for the same things two or three times which we had already provided easily and make a contract, I actually had to ask in the end please can we have a contract by the end of today or I donβt think we would have got one before the tenancy was due to start. Endless phone calls to get any updates or confirmation. Coming towards the end of our tenancy we had two separate people contacting us (one of them Karen Buckley who I expected more from being high up in the company) for meter readings, keys handing in etc which again we already provided the first time, there is absolutely no communication between staff so be prepared to repeat yourself lots of times and get frustrated. The final straw was they actually sent the deposit back to the wrong account after we confirmed it with them twice?! Luckily it was still the account of someone who lived there but not the one we specified and had been checking all day for the money. Completely unprofessional, rude and slow at their jobs. Itβs not worth the effort required for the high fees they charge for an awful service.
Holly Β· 10 September 2018
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5/5
TrustpilotHenry Synge and his team in RBKC were aβ¦
Henry Synge and his team in RBKC were a pleasure to deal with. They acted in a professional and polite manner and I had a realistic offer accepted after a few weeks of negotiations.The vendor was maladroit and unrefined; yet Henry still maintained excellent communications with the different parties involved and he managed to get the contracts done. Finally, as a foreign buyer, caveat emptor applies in RBKC. It's nowhere near as nice as LA- Beverly Hills or NY-Upper East Side (yet the prices in RBKC are higher per sq ft). It's a very complicated area and in my honest opinion, there are only a handful of garden squares or roads that are worth it.
Mikez Β· 7 September 2018
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5/5
TrustpilotHonesty and Integrity
Have worked with John Mook on several properties over the years and he is honest and straight talking, which you don't find much in agency these days. Highly recommend.
E Β· 27 November 2024
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5/5
GoogleJake and the team were extremely professional and prompt
AES Β· 2 August 2025
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5/5
TrustpilotVery happy landlord
Winkworth have been excellent in their letting services they have provided us. We have been using them for the last 4 years and every time we have needed new tenants they have delivered with great results. The tenants have always been reliable too.Aaron is great at providing advice and keeping you up to date with everything you need to know in the process. I will definitely be using their services again.
Will Β· 18 August 2021
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5/5
GoogleVery professional agents and highly recommend. Special thank you to Daniel, first for selling the property and then to Rachel for progressing the sale to meet our completion date.
Anthony Β· 18 November 2024
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2/5
TrustpilotWinkworth Crediton
Having used this office for many years, but now under new ownership with Winkworth, I automatically used then again when looking for a new tenant for my one bedroom mews house in Crediton. I took them 12 weeks to find a suitable replacement tenant, meaning the property was empty for 10. I did need and made use of 2 weeks for redecoration etc. but in effect missed out on 8 weeks of income. Will not use again.
Alan Β· 18 November 2024
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5/5
TrustpilotThomas Syms saved my purchase
Agreed purchase at a price we were really happy with but mortgage market going crazy caused us huge delays with our mortgage. The vendor previously listed dual agent and the other agent kept following up, despite being under offer, and us doing all we can to proceed as fast as possible. Without Thomasβ great levels of communication we could have lost the sale, very grateful for his assistance and will stay in touch with him long term.
Daniel Β· 22 November 2022
Agent replied Β· 23 October 2024
Thank you so much for your kind words, Daniel. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
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5/5
GoogleI share a house with two of my good friends. Michael Georgiou is our go to person at Winkworth with regards to all matters concerning the property and the tenancy. Michael is lovely and very approachable. Always quick to respond to our queries via phone and email, and sorting out any issues related to the building we have encountered. Michael was recently very helpful with negotiating with the landlords to give us a discount on our rent and renew our contract.
Jyotishree Β· 12 November 2017
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5/5
GoogleHead and shoulders above the competition
I'm sitting in a cafe in Southern India, and finally I have time to record my appreciation of Michael and his team at Winkworth, Haringey. I was letting out my family home of over twenty years and took great care in selecting an agent. It was clear from early on that Michael had a thorough knowledge of the market and offered practical and honest advice throughout. Every single thing was handled with efficiency and professionalism and absolutely none of the 'tell them what they want to hear' that I encountered when approaching other local agents (I checked them all out ). Special mention to Eliza again for her professionalism and the way she dealt with prospective tenants, it really encouraged confidence as we sorted everything out. I am very particular about who I do business with and my standards are high, you did everything I could of asked. Thank you.
Niall Β· 12 November 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.