Winkworth Harringay reviews in Haringey

★★★★★ 1/5

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Guildford Estate agent winkworth

Guildford Estate agent winkworth. Got shown a property today with my partner and 8 month old baby today. I'm offended you would even think that a filthy student property would be suitable for mt family anyway! Was absolutely disguted that you can show property's in these conditions like that and think its acceptable (and in a pandemic you should be sanitising everything down!) When tenants leave if you think showing a dirty property with dirt and filth is acceptable it is not! Trying to sell a property to me in such disgusting conditions and thinking its okay to show people shows what type of estate agents you would have been if we were to have gone with you. Asked to be taken off the books would not recommend thank god we curved this! Will be telling everyone to avoid this estate agent. Your reviews don't look great anyway even though you deleted my Google one!

Theo · 30 January 2021

★★★★★ 1/5

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I'm waiting to hear back from Winkworth…

I'm waiting to hear back from Winkworth Kensal Rise lettings about why I'm being contacted by the utility provider to pay bills on an account I assumed was closed on my moving out. As a landlord, I pay Winkworths the 'Fully Managed Fee', a level of service for which they state they will inform the utility providers of the new tenants details. My credit rating is at risk as I have ignored emails from the utility provider on the basis that I have paid all bills before the tenant moved in. What is the point in 'informing the utility providers of your new tenants details' if the account isn't closed? I await a response. Very disappointed at what is either negligence or very misleading terms of service (if 'informing' providers achieves nothing of value to me as a client.)

Jonny · 14 January 2021

★★★★★ 5/5

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Thanks to Finlay Cook for taking my…

Thanks to Finlay Cook for taking my sale to completion. However, it was a team effort by everyone in the Kensal Rise office. Everyone was very pro-active in marketing my property and keeping me updated on viewings and feedback. Once the sale was agreed, Finlay made sure everything went through and addressed any questions from both me and the buyer. Thank you

Gillian · 18 June 2021

★★★★★ 5/5

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Sold property through Winkworth

Sold our Property through Winkworth and must say Jack was unbelievable in how he handled the sale.He could not have done enough and I would 100% recommend dealing with him .

Jonathan · 9 May 2024

★★★★★ 1/5

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Last-Minute Viewing Cancellation

We traveled almost 2 hours for a booked house viewing, only to have it canceled last minute. This lack of coordination raises doubts about the agency's reliability. Agents should excel at arranging viewings, and this experience fell short of expectations. Hope for improved communication and better service in the future.

İsmail · 7 March 2024

★★★★★ 1/5

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Typical response from a company when…

Typical response from a company when you have received poor service. Why would I want to contact their office after receiving a call from 'George' who basically tried to lie his way out of the situation. Exactly how do they think they can resolve the situation - the property has now been sold! I also need to mention that in the phone call received after my original post he stated ' I had to inform the vendor that you are in a chain of 9' - this is why the vendor decided to go with someone else - this is a blatant lie as I checked with our agent who provided me of details of our chain which consist of 5!! So not only did he lie to the vendor but also by not allowing the final bids by 10am next day (his idea!!) he deprived the vendor of the 5k offer we were going to make over the maximum stated price because the place was worth it - thats just us what about the other bidders - who knows what they could have offered given the level of interest in this property (which in itself questions their ability to accurately price the property) - given that they had had 10 viewings in two days and the vendors asked that no more viewing be permitted as they wanted to make a decision. My own estate agent was appalled at the service we had received as he considered it completely unprofessional - but then this is a franchise operation - no different than dealing with Mc Donalds!! I'm done with this now!

Keith · 21 November 2020

★★★★★ 1/5

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Appalling unprofessional service from…

Appalling unprofessional service from Poringland branch. Saw a property that was priced with a guide price. Liked the property so offered full asking price only to be told that there were another 4 viewings that day and that an offer had been made but all offers were to be put to the buyer by 10am following day when a decision would be made. Agent insisted he would call to get our final offer at 9.45 and that reading between the lines they were basically playing all buyers to see if they could up the price!. Gave us personal email to contact him if we had any queries regarding the property that we wanted answered before 10am final bid cut off - sent email - NOT EVEN BEEN READ! - N0 CALL!! at 9.45 waited until 11am asked for agent only to be told he was not even in the office!! 10 minutes later get a call from the office (not the agent we had dealt with but someone else) only to be told that the house had gone to another buyer - didn't seem to understand why we were so angry at not being told anything or even receiving the call for final offer. Doubt if we would even have received a call or got any information if we hadn't had chased them. Absolutely appalling unprofessional service by amatures - wouldn't touch them with a barge pole.

Keith · 20 November 2020

★★★★★ 1/5

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One of the worst agency… DONT WASTE YOUR TIME.

I would say one of the worst agency that I worked with. Exteremly unprofessional. They don't even call you back until you called them many times. I have seen a flat with them and I was the first one that seen the flat. I was there after 2 hours they post on rightmove. (This is what they said to me) I have seen flat 2 times and happy to pay deposit straight away. They told me that they will let me know after checking with lanlord. By the way his name was Lewis. He didn't even bother to call me that flat is gone because they have another offer accepted. Very unprofessional. I wouldn't suggest anyone this agency. Don't waste your time.

Aziz · 19 November 2020

★★★★★ 1/5

Google

So as it's customary, when you want to get your deposit back, it's always a hassle. But Winkworth Harringay have been pretty creative. I received this message: "I have spoken to the Landlord and she has said she would like to deduct £200 from your deposit to cover a new issues in the property. This includes further cleaning that was required, the replacement toilet seat and the issue with the electricity meter. British Gas informed us that you did not pay the electricity bill for quite some time, so they had to replace the meter with a top up meter. You did not make us aware of this and it has caused some inconvenience for the new tenants. Please confirm if you are happy for £200 to be deducted from your deposit? If so, I will begin the repayment process with the DPS and the remaining balance of your deposit will be returned to you. I look forward to hearing from you." I was quite surprised because I hired a professional cleaner company, and inspected their work, and as you can see, none of the work they intended to perform were deductible from the deposit. I never knew that the deposit was supposed to indemnify inconvenience to the new tenants... It happened that I had forgotten stuff in the previous flat so I got in touch with the new tenants. We spoke about the issue and they informed me that they found the flat very clean, were quite happy with the top-up meter and never complained about the toilet seat which, do I even have to say is normal wear and tear... They told me they would be happy to contact the agency to let them know. I reported my conversation with Winkworth and the landlady. Winkworth reported my conversation to the landlady in those terms:" The tenant has sent me further emails. Apparently she has spoken to the current tenants. Do you still wish to make deductions? If not, we could just return her deposit to her as she is kicking up quite a fuss. Please let me know your thoughts." Despite using unprofessional language referring to my non cooperated behaviour, Winkworth did not even do their job and advise the landlady that the deductions were based on lies and what she was referring to was normal wear and tear therefore outside of the scope of my deposit. So bear in mind that if you go through this agency, 1/ they will not advise their clients according to the law, 2/ they will lie about fake work to be done in the property(i.e; British gas does not charge for replacement of meter), 3/they will consider you "kicking a fuss" about unjustified withdrawal of £200 out of your deposit. I'm attaching evidence of their dishonesty for your appreciation. The pictures are from the check-in inventory 3 and a half years ago, the video is from my check out inventory in early October.

Coco · 11 November 2020

★★★★★ 5/5

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Professional and reliable.

Connor has been helpful and reliable in looking after our property and has dealt with any issues quickly and efficiently.

Mark · 4 November 2024

★★★★★ 5/5

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The whole experience with the team at the winkworth helleson branch

The whole experience with the team at the hellesdon branch were amazing, Daryl, was so helpful with the questions and made the process amazingly easy, thanks for helping us move into our new home

Mark · 5 December 2025

★★★★★ 2/5

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Unprofessional and disengaged

I bought a flat with Winkworth and decided to try to sell my property through them a few months ago. They seemed quite engaged, up to the stage where I actually signed the sole agent agreement. The timelines they gave me for listing it were not met and clearly just a lie. The one paragraph description of the flat they wrote was laughable - it didn't in any way describe my flat (highlighting aspects such as hard wood flooring and Nest which I do NOT have) and was full of typos - clearly something pulled together in less than 5 minutes. The initial brochure included only pictures of the living room until I called this out. Once on the market, there was basically no interaction at all, no feedback on any viewing, nothing at all. I asked them to remove the listing 2 weeks ago and even that seems like an unmanageable task. I'm waiting until the agreement expires to re-list with someone more professional.

Jasmine · 5 November 2020

★★★★★ 5/5

Google

Tenancy Negotiations Anika was very professional and efficient throughout the process. She responded to all queries in good time with clear updates / progress etc. Along with her friendly and polite manner, Anika's client service has been first class.

Garey · 11 November 2023

★★★★★ 5/5

Google

We would highly recommend this agency to tenants. Rosie was our property manager during our tenancy. She is very friendly, supportive and always responded to any problems quickly. Very professional service from Rosie and the whole team. :) 5/5

Maria · 11 November 2023

★★★★★ 5/5

Trustpilot

great value

We had a difficult sale mostly due to difficult solicitors but Guy and team went over and beyond to make it happen. Couldn't recommend enough. Happy we didn't go for an online broker as sale would surely have fallen through. Fair pricing. thanks.

ReviewerName · 24 July 2023

★★★★★ 5/5

Google

We used Winkworth Harringay to see a flat in the area. Cleo and Svetlana were very helpful and organised, which made the whole process easy for us. Would use their services again if needed.

Xavier · 14 February 2024

★★★★★ 1/5

Trustpilot

Utter jokers

Utter jokers. They made it so difficult for me when mentioning I wanted to view some properties near Victoria train station. An Indian guy in his early '40s asked me to come to their office, after asking all the irrelevant questions on the planet then showed me a rubbish council flat. I was feeling a bit sick from his car fumes and asked if we could meet at the next property while I was walking. I have never seen him ever since: he simply disappeared and did not even answer the phone. I was too embarrassed to call the office and complain. I gave up on this company, they are just bullies asking to pay for just about everything while they laugh all the way to the bank thinking if you are a single woman with an 'exotic' accent you must be having a low IQ too. Bunch of jokers to be avoided.

CP · 22 March 2024

★★★★★ 1/5

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Winkworth leigh on sea

Winkworth leigh on sea. A bunch of liars and con artists. We rented a flat and asked for a break down of the fees we had to pay and also for the landlords details which were missing. The staff nodded and smiled and yes we will get those for you as we signed the contract and got our keys. 5 minutes later when we asked for them again they said we couldn't have them. Blatantly lied to pur faces. They take so long to respond to problems with the flat and didnt fix the big issues. The place obviously had mould which had been painted over as it appeared after a few weeks of moving but lied when asked about it and later said they think it might have had in the past but they were unaware. They also turn up well over half hour later to an appointment they made to inspect the property upon leaving. Their store was a 8 minute walk to the flat and when we called to see where the agent was, she hadn't left yet despite being 20 mins late already. Avoid these useless people at all costs.It's funny how a company only wants to help you after you leave them an honest bad review. I'm not wasting anymore time responding to such an awful company.

Walker · 24 July 2020

★★★★★ 1/5

Trustpilot

Thoroughly disappointed with Winkworth , Brook Green W14 .

Extremely unreliable and unprofessional . I was advised to market my property with Winkworth , Brook Green , Shepherds Bush Road. The owner , Ben, came to value my apartment on Wednesday 7th , he was enthusiastic about getting it on the market next Monday. He confirmed all details discussed in person on an email on 8th , I called in the morning on 9th to reconfirm I was very happy for them to proceed and I then got a call from the photographer who booked in for today 10th at 09.00 am but after 20 minutes he sent me a text saying that he had a double booking and did not offer another option. I tried all day yesterday 9th to find out what had happened and only today at nearly 02.00 pm I got Ben’s email saying that he could not market my property as the situation would not allow him to satisfy my needs. I wasted 3 precious days and think it is outrageous that someone thought to be an established professional, can actually behave like this. Unexpectedly disappointing.

A · 10 July 2020

★★★★★ 5/5

Google

I am delighted to share my positive experience working with our property manager, Rosie Ioannou. Rosie's efficiency and kindness have truly set her apart. From the beginning, she has consistently demonstrated a remarkable commitment to ensuring a smooth and pleasant living experience. Rosie's efficiency is evident in her swift responses to any queries or concerns, always addressing them with precision and care. In Rosie, we have not just a property manager but a genuine ally in ensuring the well-being of our living space.

Liz · 15 March 2024

★★★★★ 5/5

Google

I want to say thank you to Wikworth, particularly to Francesco. He has been really kind and helpful during the renting process. He helped us to secure the property and we are really happy with the place that we are renting. We are very grateful. Totally recommend. 👌 …

Grace · 11 November 2022

★★★★★ 5/5

Google

If you want to buy a house just make sure you ask for Cleo! She was amazing super accommodating extremely flexible and very professional. The whole process went smoothly and it was done in two months. Thank you Cleo Walmsley for all your help! Laura, Marco and Adam :)

Laura · 11 November 2022

★★★★★ 5/5

Trustpilot

Linda, Winkworth, Poringland

My contact with,Winkworth Poringland, is Linda Jackson. Linda always is professional in her work, giving confidence that I have chosen the right letting agents. She also gives clear and patient instructions with any queries I may have concerning my rental property.

Andrew · 4 September 2025

★★★★★ 3/5

Google

Updated review: after much backwards and forwards, the manager personally came on board to rectify the situation. She went above and beyond and that is appreciated. She has also taken my comments on board so that this situation is never repeated to another client. While I still feel very weary of the landlords commitment to uphold other parts of our agreement, I do feel I can work positively with Winkworth going forward. Old review: I am so deeply saddened by my experience. First, days after we signed our tenancy and handed over deposit and first month's rent, we were told the landlord is not going to paint as per our tenancy agreement. He asked for several months extension on this. Initially we disagreed but later agreed in good faith. Today I arrived to collect my keys so excited only to find that everything else agreed in the tenancy was not done and the place was an absolute mess. We are meant to move out our current place and into this new place today and we can't move in because the place is in a terrible state. The agents have lacked in professional integrity, ducking calls and not taking sufficient responsibility for their gross oversight. And I get called uncooperative because their solutions just don't cut it when it means we can't move into the place. I am so deeply appauled by the UK lettings and landlord services, I just don't understand how this is so poorly regulated. They keep saying "we're trying to help you", no you're not helping me... You stuffed up real real bad, all you are doing is fixing your mess up - you've caused me huge inconvenience (financial, mental, emotional and practical as well as took me out of work for half a day). And now I need to move into a place after this awful awful experience and feel safe in their hands? I feel terrified.

Lila · 12 November 2019