Trusted Agent profile · Harbour Road

Woods Portishead reviews in Harbour Road

★★★★★ Excellent

517 reviews across 2 platforms

The Piazza, Harbour Road, BS20 7JN

Woods's office in Harbour Road, at The Piazza, is rated 4.7 out of 5 across 517 reviews on two platforms, including 514 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.

Google logo

4.7 / 5

514

Reviews on Google

This office

Facebook logo

2.3 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Harbour Road office, from every platform, shown as written. First names only.

5/5

Google

Delighted with the whole process. To start with I was overwhelmed by the sound of SELLING OUR HOME, it felt daunting to say the least. From the first phone call from Taylor I felt at ease and knew I’d made the write decision with choosing and putting my trust in woods to help me every step of the way. I was passed on to Meg. Such a professional and calming manner and made a huge life changing moment feel like it was just another day. I had many questions throughout the whole process and never felt like I was asking silly questions or to many questions and there were a few :) nothing was ever a problem for Meg. Genuinely can’t thank her enough she’s been a little star ⭐️.. thank you. Ed

Edwin · 9 September 2022

Agent replied · 6 July 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience! Louise was extremely helpful and got us into our flat efficiently.

Sydney · 27 February 2024

Agent replied · 25 August 2024

Sydney, many thanks for taking the time to leave us your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Emily has been fantastic, very efficient and responds quickly to emails/phone calls. It's been such a smooth process for rental with Woods and happy with their services and professionalism. Thank you.PositiveResponsiveness, Professionalism

Nicola · 26 August 2022

Agent replied · 6 July 2023

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Can’t thank Woods Estate Agents enough, so far it’s all thanks to (Chloe) Absolutely Fantastic customer service, now just fingers crossed that the Landlord feels my client is the suitable Tenant for their beautiful property and if Woods were the Agents over seeing the process I believe it would be a very professional service. I contacted woods on the 11th September 2021, I was firstly impressed that someone actually answered the phone, something I have found is very rare when contacting Estate Agents regarding a rental property, when the phone was answered it was lovely to hear a friendly greeting, instead of just a sharp “Hello” I was speaking with Chloe, I continued with my enquiry regarding a rental property which unfortunately had just been rented, usually at this point of the phone call I would get “sorry goodbye” however Chloe immediately offered to email two other properties available that may be of interest and had obviously thought it through as the properties had the same number of bedrooms, in the same area, and ticked all the boxes. I am a PA and have been trying to find my client a property for some time now, but no luck up until yesterday, Chloe took our email addresses and as soon as I clicked on my email the properties were already sent in links to view, and both properties were lovely and had all of the requirements my client has been looking for, but one was absolutely everything and more really impressed, I emailed back and within minutes had a response and a offer to view the same day, unfortunately my client wasn’t available at the time offered, and there were others viewing the property and from every experience with other Estate Agents I immediately thought “that’s that property gone” which was the content of my reply email, however Chloe offered to make arrangements for a viewing at a convenient time and day for my client which is a first, no one had ever offered this opportunity before and she explained that the offers would only be put forward after the last viewing. So if the viewing is as positive as everything has been so far I am very hopeful my client finally will be preparing to move closer to family, in the perfect home. I felt that as no one has ever just so naturally gone above and beyond without asking. that the manager of Woods should be made aware of how impressed we were of Woods and Chloe. Hopefully the next review will be the update that my client was successful in proceeding with the Tenancy of the property and confident in the future relationship with woods. I will certainly be recommending them to other colleges, friends, family and anyone that asks. Thank you 😊PositiveResponsiveness, Professionalism

Nikita · 26 August 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave us this truly wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We sold our house recently with woods estate agents. We could not fault our experience from start to finish. All of the staff were helpful, courteous, and prompt in responding to any queries we had. We were particularly impressed with MEG who was such a help and support to us during the process. Nothing was too much trouble for her and she never let us down once. She was professional, but also friendly and warm, which is exactly what we needed at the time. We would definitely recommend her, and Woods services to anybody wanting to sell our buy a house

Lucie · 26 August 2022

Agent replied · 25 August 2024

Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic experience with Emily helping us with our rental, Extremely professional and went above and beyond doing all that she can for us, super helpful and caring throughout. Would highly recommend. Would like to say a massive Thank You specifically to Emily and all involved at the Woods Team. It has been a pleasure, very much looking forward to our move in date and being on the Marina for the summer. Emily.

Emily · 27 May 2023

Agent replied · 31 May 2023

Many thanks for the fantastic comments and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Chloe Worthington has been fantastic from the very first phonecall I made. She has been so efficient and responsive and I couldn't thank her enough for helping me over the last few weeks.

Jade · 6 July 2022

Agent replied · 6 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Chloe has been so helpful, so fast at responding and managed to get us from application to moving within 2 weeks which was incredible! Would recommend to anyone, grateful for all Chloe’s help.

Abi · 6 July 2022

Agent replied · 6 July 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We want to thank Chloe for following our rental process in Portishead, she's very professional, quick in replying and moving the rental process forward in a very quick and precise manner. Highly recommended!

Silvy · 6 July 2022

Agent replied · 6 July 2023

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Woods have been helpful and accessible during the process of finding a property to rent. Chloe is friendly, helpful, and responsive, and we greatly appreciate her acccomodating our virtual viewing request.

Simon · 9 September 2022

Agent replied · 6 July 2023

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

Very friendly staff, they can't do enough for you to help you in the best way they can. I was helped by Kristina Yesterday, great sense of humour, very easy going. I would not hesitate walking in anytime.PositiveValue

Jan-Willem · 26 August 2021

Agent replied · 6 July 2023

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

I would like to thank to Chloe who help to find a nice flat so quickly and explain all details and have excellent communication and follow up with me.

Calvin · 8 November 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I'm glad to rent my flat through Ms. Emily Smith of Woods Sales & Letting Agents Portishead since I highly appreciated the services provided by her that she worked efficiently and can clarify my needs adequately. It's very important for us a new comer from Hong Kong to find someone we can trust and receive some professional services from Ms. Emily Smith and Woods in Portishead without hesitation when we're about to land in the UK by the first time.👍😅

Leo · 6 July 2022

Agent replied · 6 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Enquired about a darling little house in Clevedon, and was responded too super quick by Chloe, she booked me in a suitable time appointment and she was super friendly and really knew about the property and the landlord and could answer all the questions i had on the viewing with ease. Can tell she really enjoys her job and isn’t judgemental at all. She’s super quick in her responses via email and is perfectly informative and really wants the best for the tenants. I look forward to corresponding with her in relation to my new rental.

Imogen · 6 July 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave us this amazing 5* review and thank you for your kind words. Kind regards Lucy, Customer Relations.

5/5

Google

We sold our house recently with woods estate agents. We could not fault our experience from start to finish. All of the staff were helpful, courteous, and prompt in responding to any queries we had. We were particularly impressed with MEG who was such a help and support to us during the process. Nothing was too much trouble for her and she never let us down once. She was professional, but also friendly and warm, which is exactly what we needed at the time. We would definitely recommend her, and Woods services to anybody wanting to sell our buy a house

Lucie · 6 July 2022

Agent replied · 6 July 2023

Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks Taylor, Meg and team for the fantastic service you provided with the sale of my mother’s house. Highly recommended.

David · 8 August 2023

Agent replied · 29 August 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The friendly and professional staff took at least some of the stress out of finding and renting our house. Jayne was proactive in keeping us informed at every step of the process and the referencing and contracts were handled with speed and efficiency. Would recommend.

Jade · 7 July 2019

Agent replied · 6 July 2023

Thank you Jade for your wonderful 5* review of the professional and friendly service you experienced from our Woods Estate Agents Team. Best wishes, Scott

5/5

Google

Tim was very helpful and responsive throughout our house purchase. It was a bit tricky towards the end and they put in so much work to get it over the line. Very impressed with the effort put in.

Isla · 6 July 2021

Agent replied · 6 July 2023

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Emily has been a massive help for us getting our move sorted. We are moving to an area that is new to us so the responsiveness and helpfulness have been invaluable!

Dec · 6 July 2022

Agent replied · 6 July 2023

Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The team at Woods are very knowledgeable and so helpful. Emily has been very professional and provided us with all the information we need to rent out our property. Would recommend.

N · 6 July 2022

Agent replied · 6 July 2023

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I am very pleased with Woods Estate Agent in Portishead. Chloe was very professional and answered all our queries. She was always on hand for support. Recommended!

Gloria · 8 December 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

We have just completed the sale of our appartment in Portishead. I can honestly say that without the superb, professional help from Taylor and ler lovely team at Woods, we may never have got to the finishing line because of a myriad of process/ legal issues that arose. However, they were marvellous and we have no doubt at all about giving a 5 sar rating. Michael & Kathy T

Michael · 15 June 2023

Agent replied · 6 July 2023

Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service and very friendly team. Chloe Worthington has been brilliant in ensuring our renting process has been as smooth as possible - thank you!!

Leah · 6 February 2023

Agent replied · 6 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Tim and his team have been great! Proffessional, honest, helpful and a pleasure to do business with! Made house sale a lot smoother and really would recommend them. The best estate agents that I have ever used!

Verity · 6 July 2021

Agent replied · 6 July 2023

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Woods's Google reviewsLeave Woods a review

Questions about Woods Portishead

Has Woods won any awards?

Yes. In The Trusted Agent 2026 awards: Woods, Harbour Road won Platinum; Woods, Bradley Stoke won Gold.

The Trusted Agent

Is this your office? Claim your page.