Trusted Agent profile · Harbour Road
★★★★★
517 reviews across 2 platforms
The Piazza, Harbour Road, BS20 7JN
Woods's office in Harbour Road, at The Piazza, is rated 4.7 out of 5 across 517 reviews on two platforms, including 514 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.
The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Harbour Road office, from every platform, shown as written. First names only.
5/5
GoogleGreat team!! Thank you to Chloe who is handling my tenancy process in a great way - easy, professional, quick and effective! A shout out to Kristina and Christine as well from the Clevedon office - super nice and helpful.
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to say a huge thanks to Emily for helping us through this very rushed process, she has been so helpful and we are very pleased with our new flat.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI was currently looking for a property in Portishead visiting a few agents, but service received at Woods is exceptional. I would like to thank Emily Smith for her professionalism and excellent service.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWoods were a breath of fresh air after a rather bad experience with another local estate agent. The team had my property photographed and listed within a matter of hours and on a Friday, to boot! They had a viewing organised for Monday which resulted in full offer of the rental price by a perfect candidate. As a Seafarer who is mainly out of the country I need a Letting Agent that I can trust to get on with the job. I was highly impressed by Beth and Chloe and will be recommending Woods to everyone I know.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleLouise is fantastic She has gone above and beyond to ensure everything went smoothly for my mums move from Derbyshire Thank you for your professionalism
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleEmily Moss attended my property today and went through the process. She was very thorough and a credit to Woods. Many thanks, Ceri
Thank you Ceri for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
4/5
GoogleEmily has been a delight to work with - efficient, friendly and knowledgable. Thank you Emily!
Thank you for your lovely review Lucy Porter. Best wishes, Lucy, Customer Relations.
5/5
GoogleWould very much like to thank Chloe Worthington from Woods Portishead for helping me secure a property and would totally recommend her and the whole team for their professional , helpful and friendly service. Thankyou all .
Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to Chloe Worthington who is handling my tenancy process in a great way - easy, professional, quick and effective! Found me a place in time for the end of the year, great communication and service.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI had a great experience letting my new property through Woods. Chloe is very professional, positive and helpful soul. She is doing her job with a huge passion. I can't wait to move into my new property.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you Chloe you have made the process of renting a house through Woods easy and straight forward, your communication is spot on and always happy to help :)
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThe team (particularly Tim and Dan) were great at pushing the sale through. We had difficult solicitors on both sides and the transaction became quite frustrating but Tim continued to chase and kept me fully updated all the way through. Would highly recommend.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleEmily was an absolute star, on the ball, so proactive and I felt so supported throughout the whole process, and ended up getting my dream flat! Thank you!!
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
5/5
GoogleI could not recommend Chloe at Woods enough, I gave her a call to register to look for a rental property and she has kept me updated to what’s on the market. Brilliant would 100% recommend
Thank you for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe service is amazing Chole Worthington is an Amazing agent she helped us a lot. They are always available Via Email or Telephone. Thank you so much 😍💞 …
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThis was a dream come true, from the first moment the people of Woods attended us in an incredible way, the information was accurate and they worked very professionally. Thanks to Emily we are now new residents of Portishead. Recommended 100%.PositiveProfessionalism
Hi Carlos, thanks for your wonderful 5* review and recommendation. Emily and the rest of the team really appreciate it. Best wishes in your new home! Graham @ Customer Relations.
4/5
GoogleWe couldn't be happier with the service we have received over the past month. Joe kept us informed all the time. It’s been a pleasure.
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleChloe has been on hand helping me secure my first rental. She has been a big help and taken me through each step and has always been available to answer any questions I have. Would highly recommend.PositiveResponsiveness, Professionalism
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery friendly and professional staff , 2 years with this agency and i will continue , they have been helpful all the time they do their best to comfort you , thank you Kristina Kay and thanks to all of you
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
1/5
GoogleI recently had the misfortune of having to deal with this agency. I have purchased and sold houses before and generally have found most agents a pleasure to deal with. This agency has let down their fellow agents by being rude, unprofessional and arrogant. Their use of hard selling tactics is appalling. They are only interested in dealing with you if you use their solicitors and mortgage advisor otherwise you cant even get to view a house. If you say no, then they blatantly tell you that they won't be booking any viewings for you until you agree to their terms as they have other buyers who will. I even tried speaking to someone else just incase it was one individual but even Taylor (the manager) wouldn't book me a viewing without having a mortgage appointment and referring me to their solicitors. Not the right forum to go into more detail but I would avoid even calling them let alone using them to sell your house. STAY CLEAR AT ALL COSTS. There are better agents in Portishead.
Hello Steven, Customer satisfaction is very important to us, as is evident from our other wonderful reviews. We have reviewed our records and cannot find you listed as client. So that we can verify you as a client of ours and understand in detail your concerns, please contact us via review@countrywide.co.uk with full contact details. Kind regards, Scott, Customer Relations.
5/5
GoogleHave had the pleasure of renting a property through Chloe at woods. Great service from this agent. If your looking to for property services Would highly recommend Chloe and woods!PositiveResponsiveness, Professionalism
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust recently used woods estate agent whilst looking to rent a place in Portishead.. Chloe was my contact and I must say she was very good , very polite and friendly .. 5 star
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service. They listen to your criteria and do their very best to find exactly what you’re looking for. Very impressed! Spoke to brilliant lady call Rebecca when we were looking for our perfect rental!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a great time experience with woods estate agent. Emily was very friendly and helpful and managed to sort our rental out quickly and efficiently.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Woods, Harbour Road won Platinum; Woods, Bradley Stoke won Gold.
