Trusted Agent profile · Harbour Road
★★★★★
504 reviews across 2 platforms
The Piazza, Harbour Road, BS20 7JN
Woods's office in Harbour Road, at The Piazza, is rated 4.7 out of 5 across 504 reviews on two platforms, including 501 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.
The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Harbour Road office, from every platform, shown as written. First names only.
4/5
GoogleI would like to say a big thank you to Emily Smith for her great service. Thank you for all the work you have done to get me the property in Clevedon given the fact that the owner had wanted someone more advanced in age. I am, impressed.
Thanks for the wonderful review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you Emily (Portishead branch) did her best to get the viewing for me. She helped a lot and provided good suggestion for me. She is opened minded and flexible. Lucky to have her to guide through the whole process. Thank you. Would definitely recommend to my friends.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleA thank you to Rebecca Lima for her help with everything!
Many thanks Toby for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFirst Class service from Joe and the team at Woods. Couldn’t be more helpful and quickly found the perfect apartment. Very impressed with the professionalism and would certainly recommend.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Google100% positive experience . Emily Smith was extremely helpful, kind and she helped to find us our best home. Me and My partner are extremely happy and thankful :)
Many thanks for your outstanding 5* review Carlos. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to leave a great thanks to Chloe for the way she conducted my rental process. Me and my wife had a great experience with her since we saw the house at the first time, until we finished our process.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe really cannot thank Louise enough, she was so helpful, professional and reassuring during the process of letting an apartment. Would highly recommend.
Hi Rebecca, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
5/5
GoogleOur experience with woods estate agents have been seamless. All thanks to Emily, who has gone above and beyond to make the whole process easy for us. I am glad we came across them, very trustworthy and professional !
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI was with another letting agent, but my experience with Woods Estate can be classified as simply out of this world Emily Smith is so amazing and altogether lovely, thanks for helping me find an ideal home .
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI would strongly recommend using Emily Smith at Woods Portishead. She went over and above for us and remained professional and personable throughout. Some of the best customer service I've had in years, thank you Emily!!!!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI’ve only had one interaction with Rebecca however her customer service has been fantastic. Very knowledgeable and clearly communication with me which has already started to make the stressful experience of moving feel a bit easier! Thank you!
Thank you for your kind words! We're thrilled to hear that Rebecca provided exceptional customer service and made the moving process less stressful for you. We strive to make every interaction a positive one. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleHad a pleasant experience with Rebecca Lima. She was friendly and professional. She kept me updated every step of the way, i give her 10/10 for that. She also went an extra mile. Overall best experience. Thank you to the Woods team. Highly recommended.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleCould not fault woods estate agents at all especially Louise. Has gone above & beyond to help get me into this new property. Forever grateful
Thank you for your excellent 5* review and kind words of our dedicated team Alanta. Kind regards, Lucy, Customer Relations.
5/5
GoogleJoe has been a pleasure to deal with whilst sorting our new rental property. He gets things done efficiently and made sure to keep us updated at all times. Was also happy to be flexible and meet us at the property after hours so we could view which shows his commitment to great customer service. Thanks Joe!
4/5
GoogleEmily was very lovely and pleasant to deal with. She tried to be helpful and was quick to respond to my messages. Gill and Christina were also helpful through the whole process. Thanks Team Woods! Looking forward to moving in to our new home.PositiveResponsiveness
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy first time renting a property and Emily made this incredibly easy, even reaching out to me and proposing a different apartment with a better location that suited my workplace more. Emily was really professional and made the whole process much easier for me. Couldn’t thank her enough.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic, efficient and friendly service from the whole team ! Thanks to Joe, Kristina, Emily, Louise, Gill & Jodie .
Thank you for leaving us your superb 5* review Debbie Barton. Best wishes, Lucy, Customer Relations.
5/5
GoogleLouise has been amazing helping me find my first rental always helpful Absolute superstar thankyou louise
Many thanks Mark for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRented my flat with Woods when moving abroad. Everything was very easy, tenants were found on the first day of viewings and will be in 2 days after me. Woods are managing the property too which makes things even more simple for me, and at a reasonable % offered during their Dec sales. Very happy!
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
GoogleWoods have been amazing! Really going over and beyond to ensure all the procedures were taken care of smoothly! Anything property related you know where to go! Special thanks to Chloe who has helped me heaps!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTim & Brittany were amazing through my whole purchase process. Easy to talk to, and very accommodating. Letting me pop to the flat to measure for furniture was a nice touch. Thank you so much for helping me find my new home.PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery many thanks to Beth Rowbury at Woods who has handled the letting of my two apartments in Portishead over the last few months. She is very professional, efficient and is such a lovely person to deal with. I cannot recommend her more highly.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWoods have been amazing! Really going over and beyond to ensure all the procedures were taken care of smoothly! Anything property related you know where to go! Special thanks to Chloe who has helped me heaps!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEmily has been excellent at guiding me through this process. Always responsive and suitably informed, her support has been very helpful and both professional and friendly. Nothing has been too much trouble. I would not hesitate in recommending Woods Estate Agents.PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Woods, Harbour Road won Platinum; Woods, Bradley Stoke won Gold.
