Every review we hold for the Portishead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve only had one interaction with Rebecca however her customer service has been fantastic. Very knowledgeable and clearly communication with me which has already started to make the stressful experience of moving feel a bit easier! Thank you!
Eronwy · 30 July 2025
Agent replied · 29 August 2025
Thank you for your kind words! We're thrilled to hear that Rebecca provided exceptional customer service and made the moving process less stressful for you. We strive to make every interaction a positive one. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a pleasant experience with Rebecca Lima. She was friendly and professional. She kept me updated every step of the way, i give her 10/10 for that. She also went an extra mile. Overall best experience. Thank you to the Woods team. Highly recommended.
Victoria · 21 May 2025
Agent replied · 28 May 2025
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCould not fault woods estate agents at all especially Louise.
Has gone above & beyond to help get me into this new property.
Forever grateful
Alanta · 27 February 2024
Agent replied · 25 August 2024
Thank you for your excellent 5* review and kind words of our dedicated team Alanta. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoe has been a pleasure to deal with whilst sorting our new rental property. He gets things done efficiently and made sure to keep us updated at all times. Was also happy to be flexible and meet us at the property after hours so we could view which shows his commitment to great customer service. Thanks Joe!
Daniel · 27 February 2024
★★★★★ 4/5
GoogleEmily was very lovely and pleasant to deal with. She tried to be helpful and was quick to respond to my messages.
Gill and Christina were also helpful through the whole process. Thanks Team Woods! Looking forward to moving in to our new home.PositiveResponsiveness
Kate · 26 August 2022
Agent replied · 6 July 2023
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy first time renting a property and Emily made this incredibly easy, even reaching out to me and proposing a different apartment with a better location that suited my workplace more. Emily was really professional and made the whole process much easier for me. Couldn’t thank her enough.PositiveResponsiveness, Quality, Professionalism, Value
Harry · 26 August 2021
Agent replied · 6 July 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic, efficient and friendly service from the whole team ! Thanks to Joe, Kristina, Emily, Louise, Gill & Jodie .
Debbie · 27 May 2024
Agent replied · 25 August 2024
Thank you for leaving us your superb 5* review Debbie Barton. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRented my flat with Woods when moving abroad. Everything was very easy, tenants were found on the first day of viewings and will be in 2 days after me. Woods are managing the property too which makes things even more simple for me, and at a reasonable % offered during their Dec sales. Very happy!
Jonny · 6 July 2020
Agent replied · 6 July 2023
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleTim & Brittany were amazing through my whole purchase process. Easy to talk to, and very accommodating. Letting me pop to the flat to measure for furniture was a nice touch. Thank you so much for helping me find my new home.PositiveResponsiveness, Professionalism
Bryony · 26 August 2022
Agent replied · 6 July 2023
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWoods have been amazing! Really going over and beyond to ensure all the procedures were taken care of smoothly! Anything property related you know where to go! Special thanks to Chloe who has helped me heaps!
Jay · 1 May 2023
Agent replied · 31 May 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery many thanks to Beth Rowbury at Woods who has handled the letting of my two apartments in Portishead over the last few months. She is very professional, efficient and is such a lovely person to deal with. I cannot recommend her more highly.
Anna · 6 July 2022
Agent replied · 6 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWoods have been amazing! Really going over and beyond to ensure all the procedures were taken care of smoothly! Anything property related you know where to go! Special thanks to Chloe who has helped me heaps!
Jay · 7 April 2023
Agent replied · 6 July 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmily has been excellent at guiding me through this process. Always responsive and suitably informed, her support has been very helpful and both professional and friendly. Nothing has been too much trouble. I would not hesitate in recommending Woods Estate Agents.PositiveResponsiveness, Professionalism
Joanne · 26 August 2022
Agent replied · 6 July 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with finding a property to rent through Woods, Joe was helpful in ensuring the process was easy and ran smoothly. Fully recommend!
Sophie · 28 January 2024
Agent replied · 25 August 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHas been a while since I've had to look into renting a new home, I must say this company, and Louise in particular I dealt with, have been a pleasure to deal with. In what is a very stressful process in a fast moving market Louise took time to understand our needs fully and we found the ideal property that met all of our needs perfectly. Made it all a very relaxed and caring process at what is a stressful time for so many people. Very much an agent I'd recommend.
Shaun · 6 July 2023
Agent replied · 26 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had Emily for our move and she was brilliant! Very informative, friendly and always able to help in a timely manner. Gill was also really lovely and helpful! Thank you to you both for helping us move many counties away - would definitely recommend Woods!PositiveResponsiveness, Quality, Professionalism
Abbey · 30 August 2021
Agent replied · 6 July 2023
Thank you for your amazing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had Beth to guide us through the process of moving to our new flat, she has been super helpful, very friendly and efficient from start to finish. Everything went very smoothly and we couldn‘t recommend her and the Woods team in general highly enough!PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 26 August 2021
Agent replied · 6 July 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStephanie and Taylor have handled everything with the sale of our home with the utmost professionalism, courtesy and zeal! They always get back to you when they say they will, have followed through on everything outlined, and just been nice to work with all around. We highly recommend Stephanie and Taylor and Woods Estate Agents in Portishead!
Monette · 7 July 2018
Agent replied · 6 July 2023
Hi Monette, thank you for leaving us with your excellent 5* review of the great service you received from Woods Estate Agents in Portishead. It is brilliant to read that Stephanie and Taylor handled the sale of your home with the utmost professionalism and courtesy. Best wishes, Emma.
★★★★★ 5/5
GoogleMy partner and I were shown around a property by Emily, who we have had great contact with since! She went above and beyond for us from the moment we had our viewing! Thank you to Emily and the rest of the team :)! Great communication and responsiveness!
Chloe · 6 July 2021
Agent replied · 6 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery quick and efficient team. Chloe was great and really helped our clients to get everything sorted. I would highly recommend other clients to Chloe. Thank you so much for your great work.PositiveResponsiveness, Quality, Professionalism, Value
Jaeuk · 9 January 2023
Agent replied · 6 July 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 4/5
GoogleI went to woods estates agent in Portishead for local advice on the rental market as I was considering placing a recently renovated property with them.They provided expert advice and quickly found a tenant etc Unfortunately the tenant left the tenancy unexpectedly due to personal circumstances which left me in a difficult position fortunately they had encouraged me to obtain sufficient legal cover to ensure that I was able to recover the majority of my loss of rent and costs in a timely manner.Emily Smith from the Letting Team supported me throughout this process and was able to provide her expert advice and guidance in seeking new tenants.I would have no hesitation in recommending Woods for there property management or Emily for her professionalism in difficult circumstances.
Andy · 10 May 2023
Agent replied · 31 May 2023
Thank you for your brilliant review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat lettings team - super helpful and friendly.
Rebecca · 15 March 2026
Agent replied · 15 April 2026
"Thank you for your kind words! Our team is dedicated to providing excellent and friendly service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat team!! Thank you to Chloe who is handling my tenancy process in a great way - easy, professional, quick and effective!
A shout out to Kristina and Christine as well from the Clevedon office - super nice and helpful.
M · 6 July 2022
Agent replied · 6 July 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say a huge thanks to Emily for helping us through this very rushed process, she has been so helpful and we are very pleased with our new flat.
Ben · 7 April 2023
Agent replied · 6 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.