Every review we hold for the Harbour Road office, from every platform, shown as written. First names only.
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5/5
GoogleRebecca in letting was a absolute superstar! We viewed two properties with her, her knowledge of the properties and local area was outstanding. All throughout the process Rebecca was there offering support and advice! This was a very stressful time for us both which was made easier by the support from Rebecca and team at Woods! Would definitely recommend Woods for their 5 * service! We love our new quirky home ( it will always be quirky to meπ ) Thank you Rebecca
Kelly Β· 15 November 2025
Agent replied Β· 15 April 2026
Thank you for your glowing review! We are thrilled to hear that you had a positive experience with Rebecca and our team at Woods. We pride ourselves on providing excellent service and we are glad we could make your home-buying process smoother. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWithin 2 weeks of looking for a new flat we now have the keys and everything is sorted thanks to Rebecca lima for her work to make sure everything went smoothly π would recommend woods to anyone looking for a new flat to rent β¦
Douwe Β· 15 February 2026
Agent replied Β· 15 April 2026
Thank you for the positive feedback! We are so happy to hear that our team, especially Rebecca Lima, was able to help you find your dream flat in just 2 weeks. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBailey is extremely knowledgable and went above and beyond to ensure the right property was secured for me and my family. He made the progress stress free and assured us at every opportunity could not recommend Bailey any more!!
Charlie Β· 15 December 2025
Agent replied Β· 15 April 2026
Thank you for sharing your experience with Bailey! Our team is thrilled to hear that he provided exceptional service and made the process stress-free for you and your family. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe cannot recommend Woods enough. Meg and Emily have been superb throughout the whole process and gone above and beyond to help us. This normally stressful situation has gone so smooth with any queries being dealt with quickly, with them always being on the end of the phone when needed. The sale of our house we cannot fault, we were advised, they listened to exactly what we wanted and produced a beautiful advert which all helped towards a quick and smooth sale. Thank you Meg & Emily and all staff at Woods, highly recommend!!
Stuartpowell90 Β· 27 May 2024
Agent replied Β· 25 August 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleJoe was a huge help with my first home purchase, explaining everything clearly and saving me Β£30 a month, thatβs Β£1,800 over 5 years. Big thanks as well to James for helping me find the most suitable property. I couldnβt recommend them enough!
Oscar Β· 15 September 2025
Agent replied Β· 15 April 2026
Thank you so much for the amazing review! We are thrilled that we could save you money and guide you through your first home purchase. It was a pleasure working with you and we're so happy you found a suitable property. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFrom the start of our letting journey Joe Tapscott has been so helpful, friendly and professional.
The communication was always very clear and quick responses all round, he has helped us to find the perfect property. We are transferring to Portishead for my partners job and with Joe's found us a beautiful flat that suited all our needs especially with a little baby arriving in April :) We couldn't be more thrilled with the service Joe has provided us!
Thank you for all your help!
Phillipa and Ashley.
Pippa Β· 28 March 2024
Agent replied Β· 25 August 2024
Pippa Hale thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI would highly recommend Woods. Louise and the team at portishead have been absolutely amazing throughout the whole process and have gone above and beyond. The whole process was very easy to deal with and quite straightforward to deal with renting property. Absolutely amazing working with Louise and the team at Portishead. I would highly recommend woods estate agents all staff at Woods.
Rustam Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Rustam! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLouise was really helpful and always available, we had some bumps with referencing because of the external parties but she kept us in the loop constantly so we always knew where we were up to, who we had to chase and what was next, she's answered all our questions and sorted everything. The few times we've phoned and it wasn't louise that we reached the team (especially Emily) picked up from where louise left off as if she was the one on the case, very professional
Lucie Β· 3 September 2023
Agent replied Β· 1 January 2024
Wonderful to read such a great 5* review of our local team. Kind regards, Scott @ Customer Care
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5/5
GoogleLouise was really helpful and always available, we had some bumps with referencing because of the external parties but she kept us in the loop constantly so we always knew where we were up to, who we had to chase and what was next, she's answered all our questions and sorted everything. The few times we've phoned and it wasn't louise that we reached the team (especially Emily) picked up from where louise left off as if she was the one on the case, very professional
That_lucie Β· 23 August 2023
Agent replied Β· 29 August 2023
Wonderful to read such a great 5* review of our local team. Kind regards, Scott @ Customer Care
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5/5
GoogleWe have had an excellent experience from Woods while looking to rent a property. Emily Smith has been working with us and has been fantastic. Throughout the process Emily has been professional, thorough and understanding, answering any of the questions we had and being sure to communicate the process clearly with a friendly and approachable manner which helped us feel at ease. I would happily recommend them to anyone looking for a property. Many thanks to Emily and the rest of the team.
Sarah Β· 22 June 2023
Agent replied Β· 6 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFrom my experience Woods are an extremely professional company and offer an extremely professional service. I would like to thank both Joe and Emily for their incredible experience and hard work in securing my rental apartment, in quick time once it got going! Both Joe and Emily kept me informed at every step and made the process stress free. Both have a warm and friendly nature and I would highly recommend them to anyone wanting to rent a property. I would also like to point out the efficient and friendliness of all staff on the telephone.
Dawn Β· 17 May 2023
Agent replied Β· 31 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleIβd like to say thank you to everyone at Woods. I have received nothing but the best care and support during my transition of moving and would like to thank Emily for going above and beyond and reassuring me. I have been a tenant of Woods for many years now and have found they provide only the best professional service.
Iβd like to also mention Beth, Gill, Christina, and Louise for all being so lovely and helpful too. Everyone will take care of you no matter who you speak too.
Thanks again to everyone β€οΈ
Taish Β· 1 May 2023
Agent replied Β· 31 May 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have been very impressed and pleased with how the team at Woods have dealt with us throughout the process of looking for a property. We have been to various agents but Woods and especially Louise have been extremely helpful throughout, making our move and finding somewhere to live a pleasant experience instead of a nightmare.
Qube Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you so much for your wonderful 5* review Qube! We're thrilled to hear that Louise and the team were able to make your property search a pleasant experience. We appreciate your feedback and are delighted to have been of assistance. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLooking to rent a new home, we can say that Woods offered us a delightful experience. In this way, we would like to thank Emily Smith, a completely professional agent with exemplary behavior, always there for us, available to help us. Having already found the perfect home for us, Emily was very empathetic, helping us to get the house, explaining in detail and transparently what the next steps are. Thus, Emily gave us a positive perspective about the entire rental process, which we all know how stressful can it be. We are very pleased to recommend Emily Smith to everyone who wants to rent a property. Emily's attention and professionalism, but also her friendly manner, definitely facilitate the process of renting a house.
Larisa Β· 1 April 2023
Agent replied Β· 31 May 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI would like to say a massive thank you to Chloe Worthington for her empathy and professionalism in identifying a rental property for my 88 year old mother so quickly, time was of the essence in securing her accommodation back in Portishead after she found herself isolated and cut off from everyone in Totnes. My mum is a returning client to Woods and has always found the rental team caring and efficient. Chloe you pulled out all the stops for mum, and for that we are all truly grateful. Thank you, Ellen
Ellen Β· 2 March 2023
Agent replied Β· 31 May 2023
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMassive thank you to Rebecca from Woods who went above and beyond for us to get us moved in to our beautiful new home in just over a week! So helpful and lovely to deal with. Highly recommend Woods Estate Agents 10/10
Emmy Β· 17 March 2025
Agent replied Β· 28 May 2025
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMe and my partner moved into a flat and Rebecca and Olivia were the two most helpful and professional people we have ever met!
Made moving in nice and easy
Beth Β· 30 July 2025
Agent replied Β· 29 August 2025
Thank you for taking the time to leave us this great 5* review Beth. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleGreat service, I wanted to highly recommend Emily from Woods Estate Agents in Portishead. She was extremely professional, efficient and personable, nothing was too much trouble for her. She stayed in contact throughout the whole course of my sale and returned calls and emails promptly. Exactly what I needed in an agent! You were a star and made it smooth and stress free for me and I canβt thank you enough!
Sam Β· 1 August 2023
Agent replied Β· 29 August 2023
Hi Sam. It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
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5/5
GoogleHello everyone! Iβm very satisfied with all services provided to me ,there was a nice girl Rebecca she showed the property around and and answered all my Q ,so everything was very easy,highly recommend everyone who looking for nice affordable property,I give 5 stars,Thank you Rebecca.
Sawa Β· 25 November 2024
Agent replied Β· 9 December 2024
Many thanks for your fantastic 5* review and recommendation Sawa. I will of course pass on your kind hearted words to our Portishead branch. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWhat a phenomenal asset Chloe is to Woods Estate Agents. Having moved abroad from Portishead a number of years ago we have decided to buy a new build back in Portishead, in the meantime we need somewhere to base ourselves quickly. Every property that I enquired about renting, with every estate agent in and around Portishead, had already been taken and I found myself at my wits end thinking that this was going to be virtually impossible to organise long distance from overseas, until we spoke to Chloe, not only extremely professional in her approach and mannerism but Chloe went above and beyond in finding us a property that met our criteria. I had every confidence in Chloe from that moment on because of her friendly and professional approach, it was as if she had waved a magic wand and the property was secured, leaving me nothing to stress about. Chloe was able to sort everything out for us within days, keeping me posted instantly the moment there was any progress with the rental property. Having bought and sold property worldwide it is very rare that I have come across anyone like Chloe. Chloe I cannot thank you enough for all that you have done for us, I am looking forward to meeting you very soon. What excellent service, your boss should be very proud of you.
Mandy Β· 9 September 2022
Agent replied Β· 6 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI would like to say a massive thank you to Chloe who has dealt with us so far on our journey to renting our first property.
Upon showing us around the property. Chloe was engaging, enthusiastic and extremely helpful with answering all our questions and queries.
Since the beginning of our journey to now, Chloe has gone above and beyond; continuing to help us every step of the way.
If anyone is looking to rent a property through Woods, I would 100% recommend Chloe to help you through the process :)
Alisha Β· 3 September 2022
Agent replied Β· 31 May 2023
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
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5/5
GoogleAmazing experience overall, Chloe Worthington was amazing, friendly , professional and attentive. The whole process has been nothing short but a joy and Iβm more than excited to move into my first home. Chloe was great and Iβm thankful for the help I received. Iβve had some bad experiences in the past with landlords and letting agencies, but the professionalism and care that Chloe and woods provided has given me a new perspective.
Huge thanks!
CoNzONe Β· 2 March 2023
Agent replied Β· 31 May 2023
Thank you for taking the time to leave us this amazing 5* review and your kind words. Kind regards Lucy, Customer Relations.
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5/5
GoogleWoods have just taken care of the sale of my probate property, at the start of the process I had the pleasure of meeting Krystina who came along with view to rental, she was amazing down to earth, normal and non pushy. I instantly took a liking to her and her kindness at a very difficult time. Unfortunately we were unable to proceed to rental however based on the service received from Krystina I decided to appoint woods to market the flat. The property was marketed very well, and a buyer was found very quickly.
The service from Tim and team has always been professional, responsive and supportive especially when things were on the go slow with solicitors, Tim stepped in to help sort things quickly and efficiently. I did met other agents in the local Portishead area however the initial meeting with Kystina by far outshone the others, and the same goes for Tim. Today after some time I have finally completed. I cannot recommend Tim and Krystina enough if you are looking to buy, sell or let Woods Portishead is highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Michelle Β· 26 August 2022
Agent replied Β· 6 July 2023
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI have been dealing with Emily Smith for the last couple of months with regards to finding my perfect home and I have to thank her for everything she has done for us. Even though we have not yet found our rental Emily has been absolutely amazing. She keeps in contact with me on a regular basis which let's me know that I have not been forgotten. THANK YOU EMILY for everything that you are doing for us. It very much appreciated. XxxPositiveResponsiveness, Professionalism
Elsa Β· 26 August 2022
Agent replied Β· 6 July 2023
Many thanks for the marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.