Trusted Agent profile · Harbour Road

Woods Portishead reviews in Harbour Road

★★★★★ Excellent

504 reviews across 2 platforms

The Piazza, Harbour Road, BS20 7JN

Woods's office in Harbour Road, at The Piazza, is rated 4.7 out of 5 across 504 reviews on two platforms, including 501 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.

Google logo

4.7 / 5

501

Reviews on Google

This office

Facebook logo

2.3 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Harbour Road office, from every platform, shown as written. First names only.

5/5

Google

I had a new Job in Portishead and was desperate for finding a house within months as house renting demand outweigh the offers in the area. We had Emily for our move and she was lovely and professional! very informative, friendly and always available for help on time. The other staff were also really lovely and helpful! Thank you Emily for helping us move and making it happen smoothly. would definitely recommend Woods! MaherPositiveResponsiveness, Quality, Professionalism, Value

Maher · 26 August 2021

Agent replied · 6 July 2023

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I would highly recommend woods, Rebecca was amazing throughout the entire process very helpful and patient she’s a very upbeat kind caring person which made the process a lot smoother and stress free

Chloe · 10 December 2024

Agent replied · 24 December 2024

Thank you for your 5* review and recommendation Chloe. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

We were looking for a house in Portishead to rent for just 8 months and were on the point of giving up. But Kristina Kay at Woods Portishead pulled out all the stops and fixed us up with a house that could have been designed with our requirement in mind. Kristina didn't just go the extra mile - she did a half-marathon on our behalf!! (and the landlord got a good deal out of it too!) So focused, so dedicated. Thank you Kristina! A real credit to Woods Portishead. Jackie and Dave

Dave · 6 July 2020

Agent replied · 6 July 2023

Thanks Dave for leaving a amazing 5* review and kind words accompanying it. Best wishes, Lucy

5/5

Google

Words cannot describe how happy I am with Woods; especially Jennifer Yeates. I had an awful experience with another agent in Briatol and needed to move in to a new property quickly. Jennifer made this happen. She was extremely helpful and kepy in regular contact throughout the entire process. The apartment is exactly as described - well presented, clean and very quiet. I would also like to mention Ross; thank you for a smooth exchange of keys / paperwork. Thank you once again; I am one very happy tenant :)

Rebecca · 6 July 2020

Agent replied · 6 July 2023

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

Kristina was amazing, that's all I can say. I went in to Woods to find out about letting my fathers place and it was all sorted out without any stress and a tennant was found immediately with everything taken care of. Kristina advised me exactly how to organise the apartment so that it would be appealing to someone looking for a nice flat and that was it. Very efficient and helpful at every point. Thank you to Kristina at Woods

Catherine · 6 July 2020

Agent replied · 6 July 2023

Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott

5/5

Google

We sold our property through Woods and cannot express how fantastic the service was. From the moment Taylor came to value our apartment she understood our needs, listened and really ‘got’ us. Between Dan and Taylor they kept in touch with us weekly and actively found viewings, nothing was ever too much trouble. We have dealt with various estate agents in Portishead and it was clear from the start that Woods would go that extra mile for us. Would highly recommend Taylor, Dan and the team to anyone.

Stephanie · 6 July 2020

Agent replied · 6 July 2023

Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott

5/5

Google

I recently had the pleasure of a property visit with Rebecca, and I was thoroughly impressed with her service. She was professional, friendly, and extremely knowledgeable, making the entire process smooth and stress-free. Rebecca took the time to answer all my questions and provided valuable insights about the property. Her attention to detail and approachable nature truly stood out. I would highly recommend her to anyone looking for a new property at Portishead via Woods. Thank you, Rebecca, for your excellent service!"

Sreeraj · 10 December 2024

Agent replied · 24 December 2024

It’s really lovely to read another 5* review and recommendation Sreeraj. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

We are looking for a property to rent, we met Emily Smith in Portishead lettings. Emily has been notifying us as soon as a suitable property is available, which in these time is difficult with a shortage in rental properties. As Emily is very professional with a warm personality, I am sure Emily will find the ideal let for us soon. We have every confidence in her.PositiveProfessionalism

Hazel · 26 August 2022

Agent replied · 6 July 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Woods letting agent is truly exceptional. I met them for renting a house. I was impressed with their service. They helped me to find a house which is very good, close to amenities and really affordable. Fixed most of the maintenance work, Emily is the executive who arranged everything, really prompt in response. Thanks Woods letting agent

Divin · 19 July 2023

Agent replied · 26 July 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at woods were extremely professional on all levels with finding us a property to move into. The process from searching for a property and moving into one was immaculate. Would recommend to anyone!!

Jacob · 15 March 2026

Agent replied · 15 April 2026

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. It was our pleasure to assist you in finding your new property. Thanks for choosing us and recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you very much Emily Smith for your high profesionalism and the huge support to find amaizing property. You was with my family during the whole process to find, check and prepare all the documents so quick and so proffesional. Me and my wife are happy, that we had the chance to meet you. Thanks to Kristina and Beth. We wish you all the best. THANK YOU!!!

Todor · 6 July 2022

Agent replied · 6 July 2023

Thank you for your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

From start to finish all the staff at Woods have been professional and informative especially Taylor and Stephanie. Throughout the sale we were kept informed of the progress and I felt that I could phone at anytime and ask questions if I didn't understand something, I did this a lot!!.. They really do work hard for you so I recommend you get these guys in to sale your house. Great job Woods Team and Thank so much. Waĺl Family. X

Rebecca · 7 July 2019

Agent replied · 6 July 2023

Thank you for taking the time to leave us this excellent review and recommendation, it's great to see that the Woods Estate Agents team were once again able to provide their proven, 5* service! Best wishes, Lucy.

5/5

Google

I can't thank the team at Woods Portishead enough for making my experience of searching for a rental property on the marina a positive one. Kristina was fantastic - incredibly professional, yet so easy to get on with. Nothing seemed a hassle with her at all during the whole process. I cannot fault the service that I received at all. I'm new to the area and the perception I have of the area through my dealings with Woods is very positive. Thankyou to Kristina and the rest of the team.

Julieann · 7 July 2019

Agent replied · 6 July 2023

Hi Julieann Thank you very much for this review and the 5* rating! Great to hear that Kristina and the team provided such good service while helping you search for a rental property on the Marina! Kind regards, Jake

5/5

Google

Amazing experience with Woods Estate Agents. Me and my partner are renting flat in Portishead and needed to come all over from Milton Keynes. All the appointments were made on time. As it was long trip to Portishead, Woods estate's staff arrange all paper work at Milton Keynes agency so, it was unbelievably comfortable for us. I want to say huge thank you for all Woods staff, especially Kristina Kay who is excellent professional. She was so nice and kind, that you can actually feel that she really cares about client's needs. I would highly recommend this agency for everyone who needs high level professionals. Thank you again!

Natalja · 7 July 2019

Agent replied · 6 July 2023

Thank you Natalja for taking the time to leave us this excellent review, it's great to see that the Woods Estate Agents team were once again able to provide their proven, 5* service! Best wishes, Lucy.

5/5

Google

We recently moved from New York to Portishead for my Work. We had never even visited the town before but needed a house for our family. Kristina was absolutely amazing. She explained the whole process in great detail and helped us find a house who would also let us keep our family dog. Kristina videoed every room of the house with detailed descriptions and was extremely honest in her accounts of the property. We will hopefully be set to buy in a couple of years and will definitely be using Woods.

Victoria · 7 July 2019

Agent replied · 6 July 2023

Hi Victoria Thank you very much for this review and the 5* rating! Great to hear that Kristina provided such good service in helping you find a suitable home for your family and we hope you enjoy your time with us in Portishead! Kind regards, Jake

5/5

Google

Chloe has been fantastic in supporting me to find a rental property. She was proactive in contacting me about properties coming on the market that suited my needs and acted quickly to ensure I secured the one that was right for me. Chloe has been professional, responsive and helpful throughout the process. I would definitely recommend Woods if you’re searching for a new home.PositiveResponsiveness, Professionalism

Nicole · 26 August 2022

Agent replied · 6 July 2023

Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care

5/5

Google

Upon walking into the letting agents, Emily was so approachable from the word go! Emily knew I would love the property that I am due to let with my partner. Nothing was a problem, Emily was efficient and showed us around the property the next day, I loved the property and she kept us informed quickly and efficiently! Thank you, we are so excited to move.

Kirsty · 6 July 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Great company to use. Would highly recommend. I dealt with Rebecca who was extremely professional and helpful and couldn’t do enough for us. Great service. Definitely 5 stars.

Emma · 10 December 2024

Agent replied · 24 December 2024

Many thanks Emma for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

My flat mate and I moved out recently we were very very pleased with the genuine help and effort put in, to making sure we were happy with the property, that we understood all the technical ‘ins and outs’ of moving and that we had help and support if we needed. I recommend popping in, meeting this great team and finding a place that suits you! A massive thank you to all the agents at woods! Especially Kristina for everything she’s done to help us move! Kane

Kane · 7 July 2018

Agent replied · 6 July 2023

Thank you for the great 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Woods. Best wishes, Sarah.

5/5

Google

When Chris Woodward came to work at Woods he energetically took up the problems I was experiencing with the flat I was renting and had them resolved quickly. It was a long standing problem so I was very grateful. He kept in contact with me throughout, letting me know progress which made me feel taken care of. Chris has a genuine interest in ensuring his clients (people renting) get the service they require. He provides the same service you would expect for a landlord. From my experience this is unusual so Chris is a great asset to Woods in Portishead. If you want to rent a property with Woods, Chris will take good care of you.

Kathleen · 7 July 2018

Agent replied · 6 July 2023

Hi Kathleen Thank you for taking the time to leave this review. It is great to hear that we have provided you with such a great level of customer service and thank you for the 5 stars too! Kind regards, Chris

5/5

Google

Had the most amazing experience with Woods. They treated me with absolute kindness and care, helped me with renting my first ever flat. gave me so much time and care in getting the right flat for me and even giving me personal advice. Kristina was the most incredible estate agent. Helping me get settled in to my new place, showing me and my girlfriend around the local area, helping us get a place within two weeks and explaining all the technical mumbo gumbo in a way that even I could understand. would recommend Woods Estate Agents to anyone and everyone. WOODS WOODS WOODS.

Flynn · 7 July 2018

Agent replied · 6 July 2023

Hi Flynn Thank you for taking the time to leave this review. It is always great to hear from happy customers and it sounds like Kristina has definitely earned those 5 stars! Kind regards, Chris

5/5

Google

Progress was slow with the first estate agent who was handling my purchase, however when she left, Meg and Emily took over and things really picked up and started to happen. Always quick to reply and help however they could.

Tom · 27 May 2024

Agent replied · 25 August 2024

Thank you for sharing your experience, Tom! We're delighted to hear that Meg and Emily were able to provide you with the service you deserve. We appreciate your kind words and are thrilled that things started to progress smoothly once they took over. If you need any further assistance, please don't hesitate to reach out. Kind regards, Lucy, Customer Relations.

5/5

Google

Emily is a credit to Woods estate agents. I have been impressed by her professionalism, she has been instrumental in helping me secure a property at speed in the Clevedon area. I highly recommend Woods Estate agents, they go above and beyond to ensure client needs are met. Thanks for all you’ve done Emily, I really appreciate the support you have given me. Jenny

Jenny · 6 July 2022

Agent replied · 6 July 2023

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We came from Manchester and rented a property in portishead. From online viewing to documents submission, we had a very positive experience with Woods. The team were helpful and sorted everything out very quickly. Thank you Louise and Christina, would certainly recommend them.

HW · 27 February 2024

Agent replied · 25 August 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Woods Portishead

How many reviews does Woods Portishead have?

Woods's Harbour Road office has 504 reviews across two platforms: 501 on Google, 3 on Facebook.

What is Woods Portishead's rating?

Woods Portishead is rated 4.7 out of 5 across all 504 reviews, and 4.7 out of 5 on Google from 501 reviews.

Has Woods won any awards?

Yes. In The Trusted Agent 2026 awards: Woods, Harbour Road won Platinum; Woods, Bradley Stoke won Gold.

Where is Woods's Harbour Road office?

Woods Portishead, The Piazza, Harbour Road, BS20 7JN.

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