Woods Portishead reviews in Harbour Road

★★★★★ 5/5

Google

The team at Woods are the best I have dealt with whilst looking for a rental property in Portishead. Emily was the first person I spoke to in the team and kept in contact with me every couple of weeks and offered some valuable advice in an "off the chart" rental market on ways and options on how I could secure a property, when not being local to the area. Emily was amazing, reassuring and a thoroughly nice person to deal with. I then had the delight to speak to Kristina who was just the tonic I needed after securing a property with another agent (who, well one person in particular, had the most abismal customer service) for the LL to pull out due to a change in their circumstances. Kristina offered some much needed kindness and humour after an awful 48 hours. My luck was in as they had just received an opportunity that I went for (remembering Emily's advice). I then had the joy of dealing with Chloe who was nothing but patient and also reassuring whilst going through checks and the tenancy until I moved in, where my journey went full circle and back to the lovely Emily to hand me the keys! Thanks to Beth too who I also spoke too! If you want professionalism, kindness, customer service that treat people like people, then go to Woods. You will not be disappointed. Thank you Ladies. You have been wonderful xPositiveProfessionalism

Hayley · 26 August 2022

★★★★★ 5/5

Google

Rebecca helped me rent my new house and she was amazing throughout the whole process. She’s super friendly, helpful, and always quick to respond whenever I had questions. She made everything really easy and stress-free, which I really appreciated. It was a pleasure working with her. Thank you!

Fotios · 15 March 2026

★★★★★ 5/5

Google

I have been using Woods letting Agents for more than 1 year now and I am so pleased that I have chosen them, a massive thank you to Emily Mae Smith, who has been absolutely amazing, her attention to the details has been unbelievable, and she is extremely personable and always available for any questions I had. if I could give her a 100 star review I would. Thank you Emily for everything.

Raed · 1 April 2023

★★★★★ 4/5

Google

I liaised with two estate agents at Woods when looking for a property. My experience was a bit mixed at times earlier in the process. However, I've rated 4 stars as Britanny remembered me when this property came back on the market, so I was able to snap it up after losing out before. Both Brittany and Tim were helpful in getting what ended up being a challenging purchase (from the legal end) over the line. Tim was particularly supportive when I fell sick too. Thanks both!

Sam · 6 July 2022

★★★★★ 5/5

Google

I just wanted to thank Chloe Worthington for all of her help and advice while looking for a rented property in portishead, its taken me 6 months to finally find someone who was willing to help me in my position, Chloe kept me updated at all times and even when there was a little delay with the referencing she was there to give her advice and guide me on what to do next, forever grateful to Chloe for helping me and my children find a property in a time when it seemed no one else would and making it such a seamless experience. Thank You Chloe x

Lisa · 6 July 2022

★★★★★ 5/5

Google

Our experience with Emily has been great. Emily showed myself and my wife around a property which we really liked the look of, whilst looking around I was able to have all of my questions answered that I asked.at first we didn’t get the property but a few days later we had a call to say it was available if we would like to go ahead to which we agreed. Throughout this Emily has helped us a lot with constant emails and call updates about everything we needed to know answered all my questions that I had asked and also while we have had a bit of a delay getting our referencing done, so helpful every step of the way. The branch is full of lovely, friendly staff to who were also helpful with sorting out our move. Thank you x

Stacey · 6 July 2022

★★★★★ 5/5

Google

Thanks Tim and Kristina. It’s unlikely I could have picked a worse time to try and sell my apartment over the Brixit, Covid and the cladding issue period. Kristina sorted out a rental with great tenants while sales were quiet and when they picked up, Tim found a buyer. Nice people, good local knowledge, due diligence in selecting tenants and buyers, good communications and a sale over the asking price. Can’t complain about that. Well done.PositiveResponsiveness, Quality, Professionalism

Col · 26 August 2022

★★★★★ 5/5

Google

I would like to commend the staff that work here due to their helpfulness and friendliness. The query they helped us out with was more wedding related than lettings related but they were wonderful. Thank you so much for your admin assistance, it really meant a lot! Highly recommend if you want an agent that will go above and beyond.

Nick · 15 November 2025

★★★★★ 5/5

Google

From the start of communications Chloe Worthington of Woods Portishead has been an absolute STAR!!! Chloe managed to find us the most incredible property .... on the exact road we wanted, with seconds of first enquiry!! Wow! If that's not great service, I don't know what is! Blown away by how friendly and helpful Chloe and the team are. Thank you! Would highly recommend Chloe if you're looking for property in portishead and surrounding areas :-)

Angela · 9 September 2022

★★★★★ 5/5

Google

We are couple (Diana and Ion) and have just rented a flat through "WOODS PORTISHEAD". The branch staff very kind and polite. I would like to say many thanks especially to Matthew Ryder and Emily Smith. The service provided by them was outstanding, so proffesional at all times. They were so kind and patient with us, every time answered at all our questions and kept us informated throughout the process. Also i want to thank Gill. Thank you so much every one who helped us during the process of renting. Thoroughly reccomend Woods.PositiveResponsiveness, Quality, Professionalism, Value

Di · 9 January 2022

★★★★★ 5/5

Google

I would like to say that my experience with Chloe has been fantastic. Chloe showed me a property and was so positive and full of passion. Chloe made me feel very relaxed whilst looking around and I was able to have all of my questions answered with ease. Chloe helped get the move-in process started so quickly, and had been so helpful every step of the way. The branch is full of lovely, friendly staff!PositiveProfessionalism

Morgan · 26 August 2022

★★★★★ 5/5

Google

Excellent experience from Woods to help with rental of apartment at Burlington Court Portishead. Joe Tapscott was the main contact that showed me the apartment and Emily Smith helped with the paperwork. Both were very professional and provided excellent service. I would happily recommend them to anyone looking for a property. Many thanks to Joe, Emily and the rest of the team. Regards, Terence Carstens

Tm · 12 July 2023

★★★★★ 5/5

Google

Can’t recommend this company enough! We had a very bad time with a previous agency, and Woods came in and were so genuinely concerned for our situation, offered us lots of options, and successfully got our home rented out with a tenant in a short time. Thank you Woods :)

Beth · 15 January 2026

★★★★★ 5/5

Google

We’ve had a fantastic experience with Woods in Portishead in helping us secure our rental flat in less than a month since we first enquired. Joe has been great since the start, noting our must-haves and finding us a perfect flat. Everything has been very efficient and we have been kept informed throughout. Glad to have the team on hand during our tenancy going forward.

Megan · 29 June 2023

★★★★★ 5/5

Google

After previous bad experiences with estate agents we thought long and hard about who we would use to handle our recent sale. We had multiple agents round to value our property but Woods were the only ones who genuinely seemed to want our business during the valuation and gave us the confidence that they would secure us a prompt sale. It proved to be an excellent choice to go with them, there were some initial issues with rightmove which they dealt with promptly and as promised they quickly secured us a sale. There were multiple frustrating issues with our buyer and their solicitor all of which they dealt with very well and professionally . Tim Wood in particular went the extra mile contacting us at weekends and whilst on leave to update us and reassure us, he was a total star. Mention must also go to Daniel and Brittany who we also had multiple dealings with and who were both equally professional. All in all a very positive experience which has gone a long way to restore our faith that not all estate agents are completely useless! Highly recommended. Thanks guysPositiveResponsiveness, Quality, Professionalism

Paul · 26 August 2021

★★★★★ 5/5

Google

My first experience with a letting agency and I was so happy with the service I received. Kristina was so helpful in guiding me through the process and made me feel that no question was silly. I received up to date information on the letting process and Kristina made what was a very quick process as smooth and stress free as possible especially considering the current circumstances. Thank you all the portishead branch for all your help over the last couple of weeks; it has been very much appreciated!PositiveResponsiveness, Professionalism

Naomi · 26 August 2021

★★★★★ 5/5

Google

Our experience with Woods has been extremely positive, albeit our local branch is in Bradley Stoke our sale was dealt with via the team at Portishead. Dan promptly came to visit for our valuation and was really polite and helpful, he made it very clear he wanted our sale and came back with a highly competitive offer. We chose Woods because we felt our sale was in good hands with Dan and this was affirmed when we saw the care and attention he took in marketing our home. The arrangements made for viewings were efficient (all done in one day bar two viewings) and we received multiple offers straight away. From market to sale took a week and a half! Unfortunately, our solicitors were completely the opposite in terms of professionalism, efficiency and most importantly communication. Despite this, I have to give a special mention to Tim at Woods for his efforts in pushing through not only the sale of our home, but in assisting us with getting our purchase resolved too. I know this was frustrating to everyone involved and I think without his efforts we may still not have exchanged now! Tim went over and above to help us and I cannot recommend their service enough.PositiveResponsiveness, Quality, Professionalism, Value

Matt · 26 August 2021

★★★★★ 5/5

Google

We were looking for a Flat, complicated by not living in the area. Right from the onset, Chloe from Woods, was brilliant. Friendly and forward-leaning, we could not have asked for a better Lettings Negotiator to help us. Chloe was professional, helpful, knowledgeable and efficient. We had so many questions, but Chloe was always there at the end of a telephone or email, to guide us through the process. Paperwork was dealt with effectively, and Chloe always kept us in the loop, regards what was going on, and how things were progressing. No other Estate Agent answered our requests for help, except Woods. And if Chloe is anything to go by, as a perfect exemplar of Woods, then you are in very safe hands indeed. Thank you Chloe, thank you Woods, truly a fantastic service from you both. I can not recommend the service we have received highly enough.PositiveProfessionalism

John · 26 August 2021

★★★★★ 5/5

Google

We are couple (Diana and Ion) and have just rented a flat through "WOODS PORTISHEAD". The branch staff very kind and polite. I would like to say many thanks especially to Matthew Ryder and Emily Smith. The service provided by them was outstanding, so proffesional at all times. They were so kind and patient with us, every time answered at all our questions and kept us informated throughout the process. Also i want to thank Gill. Thank you so much every one who helped us during the process of renting. Thoroughly reccomend Woods.

Diana · 6 July 2021

★★★★★ 5/5

Google

This is the first time I've sold a house - having no idea of the process involved the team at Woods put me at my ease very quickly with their extremely friendly attitude and knowledgeable approach to the local market. The current Covid circumstances added another dimension to this process and was handled with decorum and discretion, following all the safety regulations in place by the government, keeping me in the loop at all times hence making it a stress free time. I would heartily recommend Tim Wood and his team to anyone considering selling their property - many thanks to you all.

Toni · 6 July 2021

★★★★★ 5/5

Google

I cannot recommend Wood enough! Louise was amazing from start to finish, I have really struggled trying to rent as a single mum & Louise made the process so easy & communicated amazing throughout the process! Thank You again!

Elizabeth · 29 October 2024

★★★★★ 5/5

Google

I have found the experience with Woods estate agents extremely easy and painless. I can only praise the professionalism of Meg Paddock and the branch manager Taylor Bennett. Nothing was ever to much for them, I believe Meg went above and beyond in her duties with other agents and solicitors to ensure a timely completion. Definitely would recommend woods if you are looking to sell and buy your future home!

Sally · 2 November 2022

★★★★★ 5/5

Google

Would like to thank Brittany & Tim for their help with our purchase in Portishead. They were friendly, professional & interested in our journey. They were super efficient in dealing with any queries we had and were in regular contact with us throughout. They helped us secure our proposed moving date & were even there to congratulate us on moving in day. Thanks for all your help, great team! Chris & Claire

Claire · 6 July 2022

★★★★★ 5/5

Google

Just moved into mine and my partners first ever rental property yesterday. Every step of way Kristina was only a phone call away to answer any questions will had which As you can imagine a lot being first time renters. With Kristina help and guidance along the way made things so much easier. Everything involved was very easy all online and simple to follow( anything that needed signature, affordability check Ect). Picked up keys and that was it.

Liam · 6 July 2021