Trusted Agent profile · Harbour Road
★★★★★
517 reviews across 2 platforms
The Piazza, Harbour Road, BS20 7JN
Woods's office in Harbour Road, at The Piazza, is rated 4.7 out of 5 across 517 reviews on two platforms, including 514 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.
The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Harbour Road office, from every platform, shown as written. First names only.
5/5
GoogleI cannot recommend Woods highly enough. They sold my property and I received excellent customer service and found the staff very friendly and professional, especially Taylor and Daniel. I honestly couldn't be happier with the service I received. Well done Woods!!!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy
5/5
GoogleWoods have been amazing. We recently moved mum into a new property and Matt Kristina and the team couldn’t have been more helpful! They were so efficient and nothing was too much trouble, would definitely recommend using them! Thankyou so much.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleChloe has been a great help in making my transition into renting my new home a seamless experience. Thank you, can’t wait for moving day 😊. …
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have had a great experience with Rebecca at Woods. She is always happy to help, and gets everything done really quickly. Couldn’t recommend more!
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleTaylor and Stephanie were friendly and helpful right from the start, explaining the process as I was a first time buyer. Taylor went above and beyond to resolve any issues I was having when we were not getting responses from the seller's solicitor.
Thank you Samantha for taking the time to leave us this excellent review, it's great to see that the Woods Estate Agents team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleBeth was so helpful, she went above and beyond to help me with the negotiations to rent a house in Portishead. She has treated me with so much care and consideration. She's an amazing professional :)
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHollie was very helpful in helping me rent my first house - she is very easy to talk to and always willing to help, the other staff I have dealt with seem to have the same traits too, I would recommend :)
Hi Reece, thank you! I'll pass your kind words on to Hollie and her colleagues. Kind regards, Mark
5/5
GoogleExcellent service and lovely people. Kristina & Christine were very supportive and helpful when my sons flatmate disappeared leaving him in the lurch. Just the kind of extra mile customer service we see at John lewis and now Woods.
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
5/5
GoogleEmily Smith Emily has helped us find a rental property. She has been considerate of our circumstances, extremely professional and always returns calls/provides timely information. I wouldn’t hesitate to recommend Emily at Woods.PositiveResponsiveness, Professionalism
Thank you so much for your glowing 5* review and recommendation. Best wishes, Lucy, customer Relations
5/5
GoogleChloe was punctual, professional and answered any queries that I had regarding a potential rental property. Very happy with the service provided. Many thanks.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWoods have been outstanding. Many thanks to Emily and the team in Portishead.
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
5/5
GoogleVery good experience renting a flat in Portishead via Woods letting agents. Chloe was very helpful throughout and responded to all queries in a timely manner
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can't recommend these guys enough. They were extremely helpful, especially as a first time mover. Particular thanks to Kristina Kay, who was a huge help. She was friendly, positive and excited to help.
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
5/5
GoogleCouldn't be happier with the level of service provided by Woods. The team were very responsive and able to sort my queries, especially Christine who continuously kept me in the loop and very helpful.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
4/5
GoogleChloe was very efficient and helpful. She was able to answer all my questions and kept me informed at all stages of the letting process. Thanks Chloe.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe found and in particular Chloe to be very professional and accessible which we feel is very important. Our experience has been perfect with a positive outcome
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Emily Smith who helped me go through each renting steps in details. Very proactive, efficient and professional. Thanks to their team member as well.
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleChloe has been great at helping us to find our perfect rental, and really responsive with answering our queries. Many thanks to Chloe and the team :)
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently dealt with woods estate agents although didn't end up buying the house we viewed, the ladies couldn't have been more friendly and approachable. Meg did my first viewing and unlike other agents she knew everything about the property and answered all my questions and more. Taylor then talked me through the whole process and i felt the genuinely wanted me to have a great experience. would thoroughly recommend thank you Woods!
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleEmily is professional and timely. The renting processing is smooth and quick. Glad that we have her for helping us with the renting.PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleWoods Estate Agents in Portishead have managed my flat overlooking the Estuary since 2014. I have dealt with Kristina Kay since early 2018, and have been very impressed with her motivation, professionalism and ability to efficiently resolve any difficult issues.
Dear Shirley, Thank you for the great review, I'm happy to read you received very good service from Kristina. However, if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk and one of us will be in touch as soon as possible. Many thanks, Sarah
5/5
GoogleVery pleased with the service we received from start to finish . Marketed our home and sold within 2 weeks . Kept fully informed at all times . Thanks Tim, Daniel and Brittany.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWoods has been great, especially Emily who has been easy to communicate with. Good service overall
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleTaylor, Dan and Mike were really helpful in pressing our solicitors to get things moving forward, communication was fantastic and courteous, but above all this the service was personal which made all the difference. Would 100% recommend.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Woods, Harbour Road won Platinum; Woods, Bradley Stoke won Gold.
