Every review we hold for the Hampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst time using an estate agents and I couldn't be more happier. Daniel, Samantha and Jess did an amazing job finding me the perfect tenants so quick. Thank you
Gemma · 16 June 2020
Agent replied · 15 June 2024
Dear Gemma, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service from the Hampton Hill Lettings team. Our first time renting a property and would highly recommend Snellers. Thank you ladies for your help and support, will definitely be in touch again!
Holly · 17 June 2018
Agent replied · 15 June 2024
Dear Holly, I am writing to say thank you for your kind comments about the service you received from our Hampton Hill Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI used Snellers to rent out my flat. The team are professional, very responsive and helpful from start to finish. Would definitely recommend!PositiveQuality, Professionalism
Benjamin · 16 June 2021
Agent replied · 15 June 2024
Dear Ben, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service and very good communication from Gary, they have gone above and beyond in terms of taking the pictures and keeping me updated ...would recommend to others
Heidi · 16 June 2020
Agent replied · 15 June 2024
Dear Heidi, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWorking closely with Isabella, she has always offered a professional service and made sure that any issues were dealt with in a timely manner. Would definitely recommend !
Aimee · 16 June 2020
Agent replied · 15 June 2024
Dear Aimee, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe were extremely impressed by Tobias’ professionalism and speed in getting answers to the questions we raised. We will definitely recommend Snellers to anyone who is house hunting.
AH · 16 June 2020
Agent replied · 15 June 2024
Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotStress free letting and maintenance
Since I took over a number of properties and ask Snellers to fully manage I cannot overstate how smoothly things have been run, most importantly the level of prompt communication as well as very pleasant and professional manner. Bella Murton in particular has been very enthusiastic to ensure that service has been to the standards I have grown to expect from Snellers.
Marky · 2 September 2019
★★★★★ 5/5
GoogleI recently rented my property through Snellers in Hampton hill, they sourced me a great tenant within 7 days of marketing,. Very professional team and highly recommended. Thanks for all your efforts
Michael · 17 June 2018
Agent replied · 15 June 2024
Dear Michael, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
Google5 stars... They made a potentially stressful situation surprisingly simple and hassle free. The lettings consultant, Hannah Wells, was especially helpful and courteous at all times. I would recommend these agents to anyone.
Nick · 17 June 2017
Agent replied · 15 June 2024
Dear Mr Stevens, I am very happy to read that our Hampton Office achieved our aim of delivering a five star service for you. We wish you all the best for the future. Kind regards, Asma Chughtai, Customer Relations Manager.
★★★★★ 5/5
GoogleGreat sales people and quick to respond
Chipo · 16 June 2023
Agent replied · 15 June 2024
Dear Chipo, It’s great to hear that you have had a brilliant experience with our Snellers Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCharlie and Oscar have been amazing! Great customer service from them both! Thank you
Number · 5 November 2024
★★★★★ 5/5
TrustpilotExcellent good company to let with
Excellent good company to let with. Very reliable and efficient. Always easy to get hold of which is rare
Edward · 10 March 2022
Agent replied · 16 June 2024
Dear Edward, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service! Isabella Murton is very professional and I fully recommend her!
Andreea · 6 November 2019
★★★★★ 5/5
GoogleEnjoyed working with Tom @ Snellers in Hampton Hill. He kept us informed throughout the process and dealt with everything in a very professional and efficient manner.
Anthony · 16 June 2020
Agent replied · 15 June 2024
Dear Anthony, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotGreat help
Thank you Mr. Marcos Arellano for your professional and kind help. Precise, quick and up-to-date, we are grateful.
Eszter · 16 March 2022
Agent replied · 16 June 2024
Dear Eszter, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 2/5
TrustpilotDisappointing
A supposedly easy house sale made difficult by the complete lack of communications from Aaron, after having signed agency agreement, and then Charlie who was meant to manage the process.Required continuous work and effort on our part, until the closing when suddenly regular contact resumed. Must have been the sight of a big commission fee…
Catherine · 27 April 2021
★★★★★ 4/5
TrustpilotHonest support
I viewed a studio flat and Marcos provided me with honest support and information. thanks for that.
Mehrdad · 8 April 2022
Agent replied · 16 June 2024
Dear Mehrdad, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleFound a great rental properly using Snellers. Good service and although I didn’t rent through the agent Jess her help was invaluable.
James · 16 June 2021
Agent replied · 15 June 2024
Dear James, Thank you for taking the time to leave such great feedback regarding your experience with our Hampton office. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleOlivia at Snellers was brilliant...really sincere, warm, authentic and followed up with a perfect house for our very specific requirements! 5 starPositiveResponsiveness
Amanda · 16 June 2021
Agent replied · 15 June 2024
Dear Amanda, thank you for sharing your kind words about Olivia. Your comments are much appreciated by the Hampton team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat service from the Jessica at Snellers Hampton. Was very helpful and patential as I was on hoilday during the process of getting my flat sorted.
Lewis · 16 June 2020
Agent replied · 15 June 2024
Dear Lewis, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Jessica in the search for our new tenants. Matching our requirements and keeping us updated throughout. Smooth transition & stressfree. Thanks again Jessica
Kim · 16 June 2020
Agent replied · 15 June 2024
Dear Kim, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
TrustpilotBella Murton is very responsive
Bella Murton is very responsive, kind, and easy to work with.
Debbie · 2 October 2019
★★★★★ 1/5
YellNever again.
This was a bad experience all round. Felt dismissed and ignored once our tenancy ended and a constant search to glean unwarranted funds from my bank account started. The office seemed full of very driven impersonal young people who treated us like cattle.I await my deposit with interest.
PatrickDjikson-237 · 2 March 2022
★★★★★ 5/5
GoogleI sold a property via snellers and the team was very helpful and managed to get over the asking price. Jamie valued our house with an amazing price.
Michael · 17 June 2018
Agent replied · 15 June 2024
Dear Michael, I am writing to say thank you for your kind comments about the service you received from our Hampton Hill Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
