Trusted Agent profile · Hampton
★★★★★
960 reviews across 3 platforms
197 / 201 High Street, Hill, Hampton, TW12 1NL
Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 960 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hampton office, from every platform, shown as written. First names only.
5/5
TrustpilotIsabella Murton manages my property and…
Isabella Murton manages my property and I am delighted with the service that she provides. She is quick, professional, manages my expectations, appreciates the broader implications of often complex problems and most importantly makes me smile. A true 5 star performer.
5/5
GoogleExcellent service from the lettings team :)
Dear Hayley, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service the staff is really helpful
Dear Mllko, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotSuperb property manager
We rent a property in Hampton through Snellers and Bella our property manager is first class.Professional, personable and communicative, if she says she will do something it gets done.She’s first class and a breath of fresh air in the industry!
5/5
TrustpilotSnellers in Hampton Hill have been…
Snellers in Hampton Hill have been managing my property for several years now and always done an excellent job. Holly Maginot has just taken over the management of my property and had been really good - proactive and very responsive.
5/5
TrustpilotBella murton
Bella murtonHas been excellent always on the end phone very polite great service answers all questions promptly keeps me well informed on my property. This is reason I have remained with your company so long. Thanks a lot Bella
5/5
GoogleI have two buy to let properties managed extremely well by Elizabeth Thornton at Snellers. I couldn't ask for a more professional person to work with - always proactive, practical and objective resulting in positive outcomes for me and my tenants.
5/5
GoogleVery professional and easy to deal with
Dear Henry, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
YellGreat service, easy experience :-)
Couldn’t be happier with the kind, attentive, very swift service I received from Samantha Frost who made the whole process of renting a place for my daughter and I a joy and not a stress. Great service, thank you!
5/5
GoogleVery helpful, friendly & efficient staff.
Dear Russell, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
Trustpilot5 stars for Bella Murton
It's always a pleasure to work with Isabella, as she's courteous, prompt, professional and helpful all the time. We had different agents dealing with our leases before, but not one that I could recommend more than her.
5/5
TrustpilotSnellers
After a bumpy start with Snellers, we have been assigned to Isabella and could not be happier. She is always on hand to help. She is a well mannered professional and is a pleasure to work with.
5/5
GoogleGreat experience with Sophie, Jessica and Frank in Snellers Hampton Hill, a smooth process start to finish. Thank you so much!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotExcellent service from propertymanagement
Isabella, came for a property visit to inspect the property and highlighted a couple of issues and is having them fixed for me, thank you snellers for always being on hand to save the day!Kevin
5/5
TrustpilotWe've had a great experience with Bella…
We've had a great experience with Bella Murton as our property manager. She is responsive to emails and follows up on repairs or replacements to check that they are completed to a high standard.
4/5
TrustpilotA prompt and efficient service.
I would like to compliment Isabella Murton on the attention she has given to us when dealing with the tenancy of 15 Algar Court, Hampton. Isabella always deals with our concerns promptly and efficiently.
4/5
TrustpilotIsabella Murton
I have been corresponding with Isabella Murton on a number of occasions now concerning my Flat and the tenancy agreement, she is very helpful and prompt with carrying out any work required.
5/5
TrustpilotGreat people to speak to....
I didn't really like estate agents before, but Snellers Teddington changed that completely. I met with Paul and spoke to other people in the office. they were great!
5/5
TrustpilotVery happy of the service provided by Matt Brooks
Very happy with the service of Matt Brooks , he was really helpful, friendly and professional. Always ready to help. Thank you so much for everything you have done for us.
1/5
TrustpilotDodgy
Snellers is fine as a letting agent when you are moving in to a property however they have underhanded tactics to get around legislation protecting tenants.
5/5
TrustpilotRented and managed my Parents property…
Rented and managed my Parents property in Rutland Road- Really impressed with the team and how Proactive they are- Thanks for all your help over the years
4/5
TrustpilotSnellers did their best to support us…
Snellers did their best to support us through out our tenancy for over 7 years.Thank you very much for your hard work.Paul & Ruth Hayes
5/5
TrustpilotI have been corresponding with Isabella…
I have been corresponding with Isabella Murton on a number of occasions she is very helpful and prompt with carrying out any work required.
5/5
TrustpilotIsabella murton
Isabella murton is our contact at Snellors. Really helpful. Always quick to respond. Polite. Professional. We like her....she's good people.Many thanks.Cam and nikki 93a
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Snellers's Hampton office has 960 reviews across three platforms: 632 on Google, 5 on Yell, 323 on Trustpilot (across the whole business).
Snellers Hampton is rated 4.8 out of 5 across all 960 reviews, and 4.9 out of 5 on Google from 632 reviews.
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.
Snellers Hampton, 197 / 201 High Street, Hill, Hampton, TW12 1NL.
