5/5
TrustpilotMatt is personable
Matt is personable, professional and engaging. A credit to Snellers!
Trusted Agent profile · Hampton
Snellers Hampton reviews
★★★★★
959 reviews across 3 platforms
197 / 201 High Street, Hill, Hampton, TW12 1NL
Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 959 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.
Awards
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Hampton office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleJessica taylor was incredibly helpful for when we got our flat. She make sure everything was running smoothly and always happy to help with any queries.
Agent replied · 15 June 2024
Dear Tony, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotHad a great experience with Snellers…
Had a great experience with Snellers and their agent Charlie when selling my house, can’t recommend enough.
Agent replied · 16 June 2024
Dear Jono, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe lettings team got tenants moved in within 2-3 weeks of being instructed. Fast, friendly and efficient service.
Agent replied · 15 June 2024
Dear Sunil, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFantastically smooth experience with Jess at Snellers. Professional, thorough, super friendly and communication was great. Highly recommend :)
Agent replied · 15 June 2024
Dear Emma, What a lovely review you have given regarding our Hampton office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleGreat service from Jess at Snellers she is very knowledgeable, polite and helpful, a credit to the company. Thank you for all your help and assistance.
Agent replied · 15 June 2024
Dear Joanna, I am writing to say thank you for your kind comments about the service you received from our Hampton Hill Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotThey were top draw for me
They were top draw for me. Always polite and chasing up enquiries. Gabriel especially!
Agent replied · 16 June 2024
Dear Morgan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotWe had an excellent experience with our…
We had an excellent experience with our agent (Matt) and would recommend this company to anyone:)
Agent replied · 16 June 2024
Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotClear communication. No problems
My contact at Snellers was Bella Murton. I was living in Canada whilst Bella coordinated the management of my property in England. I found her to be an excellent and clear communicator. Quick to answer emails and patient with me in regards to the time difference. It was a pleasure working with her and Snellers.
5/5
GoogleSnellers provided a First Class Service, and highly recommended;)PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
Dear Patrick, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleExcellent work from Samantha, found me, my partner and my little boy a lovely home. Would highly recommend.
Agent replied · 15 June 2024
Dear Katie, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleVery efficient and dealt with our transaction very smoothly during difficult circumstancesPositiveQuality
Agent replied · 15 June 2024
Dear Kim and Kate, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleTom Warrington from sales has been amazing!! Sold my house so quickly with the best service!
Agent replied · 15 June 2024
Dear Alice, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFantastic service and really helpful. Naj worked really efficiently throughout the whole process of selling the home. Definitely would recomend.
Agent replied · 15 June 2024
Dear Oskar, Thank you for your review regarding your experience with our Hampton Hill Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
Google5 star service from start to finish! I would highly recommend the lettings team to any of my friends and family.
Agent replied · 15 June 2024
Dear Mr O'Sullivan, Thank you for taking the time to give us a five star review, we aim to deliver a five star service to all of our clients and customers. I wish you all the best for the future and do hope we can be of assistance again. Kind regards, Anna Devey Customer Relations Administrator
5/5
GoogleBella Murton has made the rental experience much better. She is an excellent property manager.
Agent replied · 15 June 2024
Dear Calan, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleThanks very much to Naj for her caring and attention during our search. We appreciate your support. :)
Agent replied · 15 June 2024
Dear James, Thank you very much for your great review regarding our Hampton Hill Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleHad a viewing with Naj who took me out. She was lovely and a great help. Thanks!
Agent replied · 15 June 2024
Dear Amirah, We are delighted to read that our Hampton Hill Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleGreat experience from start to finish. Friendly and professional staff made the whole process painless
Agent replied · 15 June 2024
Dear Jamal, Thank you for your review regarding your experience with our Hampton Hill Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotI have been working with Isabella for…
I have been working with Isabella for most of this year. I always find her to be extremely helpful and knowledgeable and is happy to go 'that extra mile' for both the owners and the tenants to achieve a successful outcome for all involved.
4/5
YellPositive Experience - Thanks Frank
Great experience. Snellers found the exact type of property I was looking for quickly and with little fuss. I dealt with a young guy called Frank who was keen to assist. Would recommend....positive experience. Charlie
5/5
TrustpilotI'm really happy with Snellers as my letting agent
I'm really happy with Snellers as my letting agent. Charlotte Nugent, my property manager, is brilliant at dealing with any problems and always replies to emails and phone calls very quickly. She is always friendly, helpful, professional and a pleasure to deal with.
5/5
GoogleSnellers Hampton are very professional and efficient. My experience has been totally positive
Agent replied · 15 June 2024
Dear Sally, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotIsabella Murton manages my property and…
Isabella Murton manages my property and I am delighted with the service that she provides. She is quick, professional, manages my expectations, appreciates the broader implications of often complex problems and most importantly makes me smile. A true 5 star performer.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Snellers Hampton
Has Snellers won any awards?
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.
