5/5
GoogleCourteous, patient and friendly.
Agent replied · 15 June 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team.
Trusted Agent profile · Hampton
Snellers Hampton reviews
★★★★★
959 reviews across 3 platforms
197 / 201 High Street, Hill, Hampton, TW12 1NL
Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 959 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.
Awards
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Hampton office, from every platform, shown as written. First names only.
Google5/5
TrustpilotJosh Moody continues to be efficient…
Josh Moody continues to be efficient and professional.
Agent replied · 16 June 2024
Dear Judith, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotBella Murton & Property Management Team
Diligent, courteous, prompt, organised. Exactly what a landlord needs from an agent.Thanks to Bella Murton and all at Snellers Hampton.
5/5
Trustpilotfive STAR service
Ayca & Amy, were amazing finding me a new home. Super responsive and so helpful with the whole process. Can’t thank them enough for making it so easy.
Agent replied · 16 June 2024
Dear Lucy, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Teddington office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotExcellent service from Holly
Holly is always very prompt to respond and always resolves queries brilliantly and quickly. She is an excellent Property Manager.
4/5
GoogleExceptionally responsive and accommodating! Thank you, Jessica!
Agent replied · 15 June 2024
Dear Kaitak Ng, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFabulous service given to me from a lady called Imogen. I was particularly impressed with how efficient she was with correspondence and meeting times. The best service I have honestly ever received in the lettings industry.
Agent replied · 15 June 2024
Dear Becca, Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleI am very pleased with the service snellers provide especially with the property management team. Isabella has always been very helpful and quick to sort out any property management issues I might have.
Agent replied · 15 June 2024
Dear Melissa, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
4/5
GoogleBoth Gary and Danielle gave sound advice, when asked, were prompt to act when required and generally pleasant to deal with, resulting in a positive attitude and the sale of the property. Nick
Agent replied · 15 June 2024
Dear Nick, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotAs many have said Bella is great asset…
As many have said Bella is a great asset to the Snellers team, who are all very helpful also.
5/5
TrustpilotVery helpful with property maintenance…
Very helpful with property maintenance issues.
Agent replied · 16 June 2024
Dear Louise, Thank you for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat service from Christie at Snellers Hampton, getting us into our new family home. Prompt, professional, honest and a delight to work with, I thoroughly enjoyed dealing with her throughout the process.
Agent replied · 15 June 2024
Dear Fabio, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotSophie Sheppard
Sophie SheppardProfessional and knowledgeable
Agent replied · 16 June 2024
Dear Sophie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleExcellent service and very professional!!
Agent replied · 15 June 2024
Dear Anjali, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotSnellers is an easy to reach company…
Snellers is an easy to reach company with great and helpful stuff, Special thanks to Kristie Barker.
5/5
GoogleI’ve recently completed my purchase of a house in Hampton.Danielle and the Snellers team have been thoroughly polite, attentive and punctual when arranging viewings.I’d be delighted to recommend them to anyone.
Agent replied · 15 June 2024
Dear Chris, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
4/5
GoogleSnellers were very approachable, professional, and responded promptly to all emails and calls. We completed our sale in the desired timescales and would recommend them to anyone in the local area.
Agent replied · 15 June 2024
Dear Michael, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleMitchell dealt with my query quickly and professionally. Excellent service.
Agent replied · 15 June 2024
Dear Sophie, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
TrustpilotExcellent service
Excellent service. Bella went above and beyond to help us. Thank you Bella for all your efforts!
5/5
GoogleAs a landlord I have let properties through Snellers for over 15 years. Their service is second to none. They always find good tenants quickly. What more do you want.
Agent replied · 15 June 2024
Dear Brian, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotProffessional and Customer Focused
Matt is professional and customer focused. Was an absolute pleasure having him as our Property Manager
4/5
GoogleSnellers have managed my property for several years and my current point of contact, Elizabeth Thornton, continues to provide the same high standard set by her predecessors. Efficient, professional and responsive - thank you.
Agent replied · 15 June 2024
Dear S, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
TrustpilotWas super helpful and speedy with any…
Was super helpful and speedy with any questions we had! Would highly recommend to others who is finding a new property.
Agent replied · 16 June 2024
Dear Nick, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotBella Murton has been great
Bella Murton has been great. Timely responses and follow up to all questions. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Snellers Hampton
Has Snellers won any awards?
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.
