Trusted Agent profile · Alton
★★★★★
388 reviews across 3 platforms
72a High Street, Alton, GU34 1ET
Part of Bourne Estate, see every office.
Bourne Estate's office in Alton, at 72a High Street, is rated 4.6 out of 5 across 388 reviews on three platforms, including 218 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Bourne Estate won in 2026.
218
Reviews on Google
This office
63
Reviews on Facebook
Business-wide
107
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Bourne Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alton.
The Trusted Agent 2026 results for Bourne Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Alton office, from every platform, shown as written. First names only.
5/5
TrustpilotJane, Bourne Alton
Jane in the Alton, Hampshire branch is a true professional. We found her a dream to work with in our quest for buying a property. She was friendly, efficient, knowledgeable, quick to respond, understood our needs and requirements and went the extra mile.We would definitely recommend dealing with her in this branch. In her we found a new friend, yet being kept on a professional level. Thank you
5/5
GoogleWe had a difficult moving situation coming across country for work whilst my wife was also pregnant. Bourne - specifically Gemma - facilitated the process, advocated on our behalf and performed very well. It is very likely we will use them for a future move and I would certainly recommend
Thank you Matt for your review, we are so pleased to have got your new home over the line. It is a super location and I am sure you will have many happy years there. Gemma really does go the extra mile to make sure all goes as smoothly as possible, even when faced with extreme difficulty. Regards Andrew and the team at Bourne.
5/5
GoogleBourne in Alton are a wonderful help to any landlord who would like the stress taken away through their full management service. Jayne in particular was hugely helpful in managing the large scale renovations needed over several months to get the property up to standard and was constantly striving to make the improvements necessary to get the best possible income yield. Would whole-heartedly recommend to anyone.
Thank you Tim for your kind words. Jayne and the lettings team at Bourne work incredibly hard to make the journey as simple as possible and will always be on hand to assist where needed. Regards Andrew and the team at Bourne.
5/5
GoogleWe decided to sell with Bourne based on our neighbours recommendation and it was most definitely the right choice! We are extremely happy with the service provided by Bourne. Gemma in particular went above and beyond, her thorough, proactive and friendly approach was fantastic. Thank you all so much!
Thank you Sarah for taking the time to post a review, very much appreciated. We got there in the end and your new home will be completely worth it. Both yourself and Steve have been a pleasure to deal with. Regards Andrew and the team at Bourne.
5/5
GoogleI have used the Fully Managed service for many years as I do not live locally to my rental property. In that time, Bourne have reacted and resolved a number of issues, providing me with a high level of confidence in the service.
Thank you for your kind words, we are glad to be providing a service that is above and beyond your expectations. All the best from the Bourne team at Alton.
5/5
GoogleI work for a firm of solicitors, and I had to liaise with Kelly Holland today who was assisting with required information. I just wanted to say how helpful, friendly, and efficient she was and had it not been for Kelly being so helpful I would not been able to facilitate our clients' exchange and completion today. Thank you!
Thank you Kerry for taking the time to review our services. Regards Andrew and the team at Bourne.
5/5
GoogleBrilliant service, real family values and Steph & Jenna understood our family needs and requirements. Thankyou!
Thank you James, your review is very much appreciated. Regards, Jenna
5/5
GoogleFantastic experience with the team at Bourne (Alton Branch). Throughout the whole process they were honest and kept us informed of the latest status of the Purchase/Sale chain. If there were any issues Gemma let us know and was always there to try and sort out the problem, or had already put the phone call in, above and beyond what they needed to. Thank you for making a very stressful process less stressful.
Thank you Trevor, I'm glad we could be of assistance in your sale and purchase, it certainly was one of the longer chains we have dealt with recently but we all got there in the end, now time to look forward to moving day! Thank you for your custom.
5/5
GoogleWe have been dealing with the team at Bourne now for several years with them helping us with our large rental portfolio. Ayisha and molly are very helpful and a pleasure to deal with along with the rest of the team , professional and efficient, would highly recommend.
Thank you Darren for taking the time to review us, it is appreciated. Glad we can be of assistance with your portfolio. Regards Andrew and the team at Bourne.
5/5
FacebookAdrian and Rebecca were very professional and helpful during the sale of a property I was selling on behalf of my cousin's estate. At times it was challenging but they helped me every step of the way. Thank you for the excellent service.
5/5
GoogleI've moved many times in my life and have experienced some top estate agents (and some REALLY bad ones). Bourne estate agents Alton are 100% top of my list. I've never experienced such personal and professional service. Every phone call was responded to, even if Gemma Miller (my contact), was absent. You feel you can deal with the entire branch even though assigned to an individual. I can't recommend them highly enough.
Fantastic review and greatly appreciated, we do strive to offer that little difference in a crowded marketplace and it is comments like yours that remind us we are getting that message across. Thank you for your custom.
4/5
GoogleWe explained to Bourne what we were after and they informed us of a new property as soon as they knew it was coming onto the rental market. It was really helpful that they were so proactive as we moved in 3 weeks later to our perfect home. The process was smooth and they kept us updated the whole way through the process.PositiveProfessionalism
Thank you for taking the time to review Bourne and in particular the rental team. I am glad they were able to assist proactively and efficiently in finding you your perfect home. Regards Andrew at Bourne.
5/5
GoogleJayne and her team were delightful and very professional to deal with. Very happy overall
Thank you for taking the time to review us. It is much appreciated. Regards Andrew at Bourne.
5/5
GoogleI found Bourne to be a caring and proactive estate agent. I would not hesitate in recommending them to anyone and I have done so.
5/5
GoogleGemma at Bourne has been professional and efficient from start to finish. She has replied promptly to emails and always returns our calls. Gemma gives honest advice, which has been in our best interest. She always comes prepared with the answers to our questions. She is always punctual and never rushes the viewings. A pleasure to deal with. Thank you!PositiveResponsiveness, Quality, Professionalism
Thank you Charlie for your review, it is much appreciated and Gemma is a real star and will always do best by both the seller and buyer. We wish you the best of luck in your search for a new property. Regards Andrew and the team at Bourne
5/5
FacebookWe were super pleased with the service we received from Bourne. Tim and Jim were excellent and really helped us with any enquires and were very responsive. Thank you both. We definitely recommend Bourne and will use you again in the future 👍
5/5
GoogleExcellent experience with Bourne Estate Agents in Alton.
Thank you for taking the time to review us Jon. It is very much appreciated.
5/5
FacebookBourne couldn’t be better! The whole team but in particular, Roanna and Andrew in the Alton branch were incredible. They worked tirelessly to help with both our sale and our purchase and despite some challenges, we got there and Roanna remained professional, friendly and helpful throughout. The advice and support we received was first class and honestly, Bourne are the best agent we have worked with for house purchases having moved a couple of times now.
5/5
TrustpilotViewing with Chris
Had a viewing tuesday afternoon with Chris and he was so helpful and nice. Gave us all the answers to questions that we had about the house and the local area. So lovely to have an agent that knows what they’re talking about and is enthusiastic and passionate about everything!!!
5/5
GoogleMy situation was difficult and delicate. Gemma navigated the many challenges with sympathy and determination. She went way beyond the call of duty to close the sale and I am grateful for her patience and perseverance.
Thank you for your kind words about our service and in particular Gemma. It is appreciated. Regards Andrew and the team at Bourne.
5/5
FacebookWe have rented via Bourne Estates. Previous experience renting has not been pleasant, but the complete opposite with Bourne. Everything has been smooth matters are dealt with professionally and speedily. Our property manager Aimee Blackmun has been exceptional. Highly recommended.
5/5
GoogleI had the pleaseure of dealing with Molly Calder she ensured that I got the property best suited for my needs ,always helpfull and willing to accept a call she was profesional and friendly at all times i definatly will use Molly and Bourne again when and if the situatuon arises
Thank you Paul, your words are very appreciated. Molly is a superstar and always on hand to assist. Regards Andrew and the team at Bourne.
5/5
GoogleWe used Bourne as the selling agent for our recent sale. Very good communication from the first visit by Andrew. After that we dealt mostly with Roanna, who was always friendly and quick to respond to any queries that we had. Would highly recommend as a selling agent in AltonPositiveResponsiveness, Professionalism
Thanks Tony, much appreciated. We are very grateful for your custom and hope you have many happy years in your new home. Regards Andrew and the team at Bourne.
5/5
GoogleOutstanding service received from Bourne Estate Agents in Alton - cannot thank them enough for their hard work. We had the pleasure of dealing with both Roanna & Gemma - from excellent feedback post viewings, to offer handling and through to sales progression - professional from start to finish.PositiveProfessionalism
Thank you Tanja, it is really appreciated. When the time is right to make the move again, do let us know as we'd be delighted to help. Regards Andrew and the team at Bourne.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bourne Estate, Alton won Trusted Agent; Bourne Estate, Farnham won Gold; Bourne Estate, Woking won Trusted Agent; Bourne Estate, Guildford won Trusted Agent.
Tell us what you need and we'll put you in touch. Bourne Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alton.
