Trusted Agent profile · Hammersmith and Fulham
★★★★★
1,903 reviews across 3 platforms
29 Effie Road, London, SW6 1EN, Hammersmith and Fulham, SW6 1EN
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 29 Effie Road, is rated 4.4 out of 5 across 1,903 reviews on three platforms, including 241 Google reviews rated 4.9.
241
Reviews on Google
This office
17
Reviews on Facebook
Business-wide
1,645
Reviews on Trustpilot
Business-wide
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotMaria Sanchez has been excellent
Maria Sanchez has been excellent: very responsive and takes ownership.
Thank you for your kind words. We truly appreciate your feedback. We're delighted to hear that Maria has been so responsive and has taken ownership of your needs. Our team is committed to delivering quality results and supporting our clients every step of the way. If you have any further thoughts to share, please feel free to reach out to us.
5/5
TrustpilotThanks to the team at KFH
Thanks to Harry and team at KFH for the professional assistance in renting my property. Harry was excellent, kept me informed throughout the letting process.
5/5
GoogleRuby has been great in assisting my search so far!
Thank you for sharing your positive experience with us. We are glad Ruby has been supportive in your search so far. Our knowledgeable team is dedicated to aligning with your goals for truly successful outcomes. Please reach out if you need further assistance as we are here to help.
5/5
TrustpilotAmazing experience from start to finish…
Amazing experience from start to finish - thank you for all your support. So excited to move in! Thank you Melissa and team!
5/5
GoogleIndia made the entire property search and purchase process genuinely effortless. She showed me a wide range of great places, quickly understood what I would and wouldn’t go for, and never tried to push anything that wasn’t right for me …
4/5
TrustpilotProfessional service & excellent photos!
The Camberwell branch sold our flat - Anthony and his team were great, professional and with good advice from the start, excellent photos and a walk-through video which really made the difference for our unusual property. And they stepped in again at the end to get the deal agreed across the whole chain. We would use them again!
5/5
TrustpilotKFH Beckenham/Jesse Jacobs
I would like to say thank you to Jesse Jacobs at KFH Beckenham for all his support through out the whole process of renting the property very quickly. He was very helpful and straightforward. He was able to fulfill our needs with a good result. Thank you Jesse. Kind regards from Stella N.
5/5
GooglePeter Kasicki is an exceptional real estate agent! He helped my friend and me secure a beautiful rental flat in a great location, and the entire process was seamless thanks to his expertise. Peter shared valuable insights about the market, was incredibly communicative every step of the way, and navigated negotiations with skill and professionalism. He consistently went above and beyond, chasing updates, being proactive, and offering thoughtful advice that truly made us feel supported. I can’t recommend Peter enough for anyone looking for a reliable, dedicated, and knowledgeable agent. Thank you, Peter, for making what could have been a stressful experience such a smooth one!
4/5
TrustpilotGood. And not so good.
So, I’ve hesitated to review as overall the sales people seemed good and committed and my property sold quite quickly for not too far below asking. However, there were some mistakes along the way I should mention. The sales team told me that, strangely and very unusually, they had had hardly any response from the internet launch and all the views they conducted were clients they already had. That made me feel bad. Then, once the property was under offer the local council queried the fact that the estate agents had advertised the flat as ground floor instead of first floor. This would have put buyers off, it being an ex council properly on an urban estate. Also as a ground floor you might expect a garden or terrace which it did not have. Would I have achieved asking if they hadn’t been so careless? I don’t know. The other strange thing was that when the offer was made the agent phoned saying he had “very good news”. But it was a £24,000 below asking! Good news? The same people later bought the flat for £7,000 below asking so I’m glad I didn’t take his advice to accept the first “good news” offer.
1/5
TrustpilotTerrible experience renting
They told me on the day I collected my keys that the toilet was broken (which they knew about the week before) and suggested "maybe there's a local gym or something I could use in the meantime". There was a ton of issues I had to raise when moving in, they were already aware of the majority of them, yet were incredibly slow at getting them resolved. It took 6 weeks to get my mailbox fixed (no access to post until then) and 7 weeks to fix my shower. Other issues remain outstanding. Communication is generally very poor, lack of urgency and the property manager is very blasé about dealing with tenant issues, regardless of how much they inconvenience you. Avoid if possible.
5/5
TrustpilotExceptional Support and Great Results
I had an excellent experience with KFH Mortgage Advisors. Diego Guerra and Heather Jones were incredibly supportive throughout the entire process. They took the time to understand my situation and went above and beyond to find the best deal available. Their professionalism, clear communication, and dedication made everything much easier and stress-free. I highly recommend their services.
5/5
TrustpilotAmazing and personalised service from KFH Financial Services
I had the absolute pleasure of working with Lucas to get my mortgage application submitted. He was very attentive, helpful, thoughtful and thorough throughout the whole process. I felt like i could trust him wholeheartedly and he definitely put my mind at ease after having a recent bad experience with another broker at another company. He took the time to explain and go through all the documents with me, as opposed to just leaving me to my own devices, which as a first time buyer i really appreciated. Cannot recommend Lucas enough!!!
5/5
TrustpilotThank you Med
We cannot recommend Med Moroglu highly enough as a mortgage advisor. From start to finish, he was nothing short of incredible in guiding us through the process of purchasing our first flat in London. Med’s expertise, patience, and professionalism turned what could have been an overwhelming experience into a smooth and manageable one.He went above and beyond to ensure we understood every step of the process, always taking the time to answer our questions in detail and with kindness. Med was proactive, efficient, and incredibly supportive, often anticipating our needs before we even voiced them.Thanks to his dedication and hard work, we felt confident and reassured at every stage of the journey. Quite honestly, we could not have navigated this process without him. If you’re looking for someone who is not only knowledgeable but genuinely cares about his clients, Med is the person you need.Thank you, Med, for everything!
5/5
TrustpilotExcellent Service by Andree
My Experience is great because of the one person who always provides an excellent services, my manager Andree, she has maintained an excellent services over the last couple of years.
5/5
TrustpilotHouse Sale
I needed to sell my elderly mother's house in order to pay her care home fees. I chose KFH Wimbledon as they have a strong presence in the area. I was extremely happy with the service I received. From the start and throughout the process all the information and advice I received from Vinay, Linda and Branch Manager, Jimmy was clear and straightforward. Phone calls and emails were answered swiftly. I was lucky that neither I nor the purchasers were in a chain, which meant that the sale went through in less than three months. I would definitely recommend KFH Wimbledon.
5/5
GoogleI have had a very warm experience with Ruby at KFH, even though I have paused my search, if I see something I forward it along to Ruby and we go and take a look. She knows exactly what I am looking for and remains consistent which in my case is key.
Thank you for sharing your warm experience with us, Kate. We appreciate your trust in our knowledgeable team and are glad to hear that Ruby understands your needs. Our aim is to provide reliable support and achieve truly successful outcomes for our clients. If you need anything further, please feel free to reach out to us
5/5
TrustpilotGreat experience with KFH financial services
We had a great experience working with Sawan, Sharon, and Katarina! Katarina was patient and took the time to explain the different products to us. We then had a seamless transfer to Sawan due to our timelines and we were able to pick up exactly where we left off. Sawan quickly made time for us at a busy period and was instrumental in finding the right product to suit our needs. We really appreciated the honest and helpful advice he provided us, and the thoughtful questions he asked to ensure that we were considering everything. Sawan and Sharon were proactive and were always available to help us throughout the whole process - thanks a lot!
5/5
GoogleRuby was an absolute pleasure to work with. She was helpful, professional, and always quick to respond, making the whole sale process smooth and stress-free. Her guidance and polite manner were greatly appreciated. I’d highly recommend Ruby and her team to anyone selling their property in the Fulham area. 5 stars.
5/5
TrustpilotOutstanding Service at KFH Canada Water…
Outstanding Service at KFH Canada Water (London)! Made all the difference when looking and buying a property!I would like to extend my heartfelt thanks to Marcus and Nina at KFH Canada Water for their exceptional support throughout my property purchase journey. Their professionalism and dedication truly stood out.At times, the process felt like a "touch and go", but their impeccable coordination ensured everything stayed on track. They also offered genuine advice that made the process much easier and more manageable. Their ability to manage the complexities of the sale with ease and efficiency made a significant difference, and I couldn't be happier with the outcome.I am extremely satisfied with their service and would not hesitate to recommend KFH Canada Water to anyone looking to buy or sell a property. Thank you for making this milestone a smooth and successful experience!
5/5
TrustpilotElla was excellent very professional…
Ella was excellent very professional and highly recommended .
5/5
TrustpilotI cannot recommend the Ealing branch of…
I cannot recommend the Ealing branch of Kinleigh Folkard & Hayward highly enough! Martin and Chris were so helpful. The sale was complicated, as it was the result of a sudden death in my family. I do not live in London, but that didn’t matter. They were in touch on a regular basis and we were selling the flat during the cost of living crisis, which made things really difficult. Martin and Chris are an example of how all estate agents should be and proof that not all estate agents are untrustworthy. Thank you.
5/5
GoogleWe had the privilege of working with KFH Estate Agents to sell my late mother’s home, and from the very first meeting with India, our dedicated agent, we knew we were in excellent hands. India’s warmth, care, and efficiency were evident straight away. She approached every aspect of the process with genuine attention and insight, going above and beyond to highlight the home’s best features. I remember being particularly impressed when she took the time to examine every detail, even opening cupboards to point out additional storage space and how it could be a key selling point. India’s passion for her work shone through in every interaction. She patiently answered all my questions about her sales techniques, always explaining things clearly and with enthusiasm. What really stood out was how deeply she respected the sentimental value of the home, treating our family’s memories with kindness and understanding. It was clear that her motivation wasn’t just about making a sale; she genuinely cared about matching the right buyer to our cherished property. Within just three weeks, KFH secured a buyer for us. During the more stressful parts of the process, particularly when dealing with solicitors, India went above and beyond to keep everything running smoothly. She often stepped in to contact the solicitor directly, offering invaluable support. Her dedication, paired with Alistair’s assistance, made the experience far less overwhelming. In many ways, India felt like our trusted (and unpaid!) solicitor, tirelessly advocating for us and providing exceptional service. This positive experience was a stark contrast to our prior, disappointing six-month ordeal with another agency. KFH proved to be a breath of fresh air, demonstrating professionalism, efficiency, and genuine client care. They didn’t just find us a buyer, they found the right buyer, someone who could close the deal with all the necessary credentials. The team’s focus on building real connections and delivering results was truly impressive. I wholeheartedly recommend KFH to anyone looking for an estate agent that genuinely cares. Their commitment to achieving the right results, paired with outstanding client service, makes all the difference. Thank you to India ( a real asset to KFH), Alistair, and the entire KFH team for your dedication and support. We are deeply grateful for your hard work. Sincerely, The Hunte Family
5/5
TrustpilotKFH Streatham
The service from start to finish from KFH Streatham was amazing. My initial meeting was with Tom, who was reassuring, honest and professional. Which was welcomed after not having the best experience with another estate agent. Tom was supportive and it’s evident he knows what he’s doing and is able to offer realistic advice to sell your property. Special thanks and shout out to Caitlin who sold my property, and progressed the sale through to exchange and completion. She was honestly incredible throughout the whole process, which ended up being a little longer than expected. She is extremely driven and personable, and makes you feel looked after. Throughout the whole process, she communicated effectively, was supportive, direct, and kept everything moving! Buying and selling can be stressful but the team at KFH not only made the whole thing a lot easier, but are also really nice to deal with, and i’m extremely grateful to them. So, if you’re looking for a Streatham based agency, I highly recommend.
5/5
TrustpilotA marvellous service
We have used KFH Tooting for many years for our rental properties.When it came to sell we approached Antony who came to give us a valuation.The discussion on the price was based on extensive research on the local market and previous sales.A sale was quickly agreed to an excellent buyer at a good price.Zac then then took over the process and we quickly moved to exchange of contracts.There were some obstacles but Zac handled them with efficiency and professionalism.We would have no hesitation in using KFH Tooting again to sell our property.
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Kinleigh Folkard & Hayward's Hammersmith and Fulham office has 1,903 reviews across three platforms: 241 on Google, 17 on Facebook (across the whole business), 1,645 on Trustpilot (across the whole business).
Kinleigh Folkard & Hayward Fulham and Chelsea Sales is rated 4.4 out of 5 across all 1,903 reviews, and 4.9 out of 5 on Google from 241 reviews.
Kinleigh Folkard & Hayward Fulham and Chelsea Sales, 29 Effie Road, London, SW6 1EN, Hammersmith and Fulham, SW6 1EN.
