Foxtons Fulham Broadway reviews in Hammersmith and Fulham

★★★★★ 1/5

Trustpilot

Serious data concerns

I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.

Ce · 14 May 2026

★★★★★ 1/5

Trustpilot

62d Stanhope Gardens

Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!

Vladdy · 9 December 2025

★★★★★ 1/5

Google

Shocking lack of professionalism from sales rep Alex W who aggressively stated ‘I hope you’re not a timewaster’. Unbelievable from someone who would be getting paid via purchasing a house using this agency. A prime example of why Foxtons has such a poor reputation for those looking to buy a house.

Nina · 28 May 2024

★★★★★ 1/5

Google

Liars and theives, they get you into somewhere and then ignore you. We were told as renters that we were not the true clients and that our landlord was - that wasn’t the case when you were trying to get us in somewhere and i’m sure it wasn’t when you got the commission fee. In particular staff members Samyul, Stephanie and Martin have to be the 3 rudest people I have ever come across and are about as much use as an ashtray on a mororbike. I would advise to go with ANYONE else - learn from my mistakes!NegativeQuality

Layla · 26 October 2021

★★★★★ 1/5

Google

Absolutely awful experience with Foxtons Fulham branch. Rented a property from Foxtons for 2 years. Foxtons charged each of us an admin £250 fee at the beginning of the tenancy. At end of tenancy they haven’t returned our deposit, even though we have received confirmation from landlord of no deductions has been issued. (under law the deposit must be returned within 10 days) It’s been more than a month and no sign of money to be returned. I have contacted several times Tim from property management who doesn’t bother to respond to my emails and phone calls. I hope Foxtons will improve their customer approach and get back to us about our money ASAP!!!?NegativeResponsiveness, Quality, Professionalism

A · 26 October 2021

★★★★★ 1/5

Trustpilot

Landlord, letting through Foxtons.

I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months

CJR · 5 May 2026

★★★★★ 1/5

Google

Avoid at ALL COSTS to rent through this agency. Signing a contract with them is the worst possible decision we ever took. Manipulating you from the beginning to the end, under a friendly approach at first, always unclear, they work as well with landlords who are devoting their life to stealing your money and litteraly try to ruin your life. If this agency tries to make you sign a contract with more than 6 months break clause, never accept that no matter the situation or the hurry you are in. If it’s the case, they are just manipulating you and you’ll unlikely see the end of it. A year later we are still receiving threatening messages from landlord for things that never happened, after landlord (still unknown to this day) stole us an incredible amount of money, causing us huge stress impacting our mental health. So yes you may have luck and find a regular landlord and maybe it will be fine. But if it’s not the case the agency will never defend you and will always take the side of the landlord, also if they’re litteraly neglecting you or trying to scam you, you’ll be alone fighting against people you never met because they hide behind other management agencies. I would do everything to erase the moment I signed a contract with those people, don’t do the same mistake.

Elya · 27 June 2024

★★★★★ 5/5

Google

Charlie Swan was a wonderful Lettings Negotiator! His customer service was impeccable and I would highly recommend anyone who deals with Foxtons in Fulham to ask for Charlie Swan. I really appreciated all his help, time and effort!

Kelsey · 27 October 2019

★★★★★ 1/5

Google

I’m a disabled ex soldier and they seemed polite and courteous at first and I thought oh maybe the one star reviews were just a few disgruntled people. Edward seemed very polite and helpful and proficient. He said off on leave for a week and that a colleague would get involved the manager Alex or his colleague said it was passed to him what followed was a number of emails with place I live to which they wouldn’t tell me what was said. They have had me in bits today , when I rang at 9am Alex seemed totally confused by the most basic of statements I was making yes I have a little bit of a Geordie accent. I was then made to feel stupid for this and for my disability, he got my name from file but said he knew nothing else then his colleagues said he was on calls all day then viewings. Was promised at least three times over I would get and an update and not be kept on the dark. They have cost me a fortune and also made me look like an idiot or dishonest. I would not recommend anyone be it landlords or renters or buyers or sellers avoid this agency. Made me feel worthless and have had my anxiety through roof today I would never ever give this estate agents the time of day again. I have been nothing but courteous and polite to this agency even faced with all the above And with bad health for the last few days and pains Which they have aggravated and made worse 0900 til 1700 and not a sensible or reasonable response on what has happened or going on And a couple of male colleagues not knowing what was going on and one told to hang up on me And others told everyone too busy yet as another review said can hear them all socializing in the background

Stuart · 28 May 2024

★★★★★ 5/5

Trustpilot

First Time Buyer

As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)

Max · 25 February 2026

★★★★★ 5/5

Google

Great experience with Harry at Foxtons Fulham when looking to rent a property - friendly and professional service, very attentive and focused on finding suitable properties for us (rather than wasting our time with ones that don't fit with our requirements/over budget). Signing the lease and other formalities were relatively quick and pain-free and Harry was always available and responsive to any queries we had. Now just looking forward to moving in!

Fiona · 27 October 2016

★★★★★ 5/5

Google

I couldn’t recommend Foxtons enough as an Agent that gets the job done. Special thanks to Sebastian Greenwood who has now sold 2 properties for me within the last 2 years. Both properties sold for a good price and he had the Contracts exchanged within 48hours of my acceptance of the offer. A very impressive and professional service and in my opinion a cut above the rest. Keep up the good work!

Mujteba · 27 October 2016

★★★★★ 1/5

Google

I called Foxtons to arrange a viewing about six months ago, and since then, they've been nonstop calling me despite the fact that I've told them on five separate occasions to remove me from any and all call logs. I've politely told them not …

Tahir · 16 August 2025

★★★★★ 1/5

Trustpilot

Blatant liars - the most unprofessional service

We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.

Brandi · 13 November 2025

★★★★★ 5/5

Trustpilot

Every thing is well!

Tony chan from property management is very helpful.

Jinhui · 24 June 2026

★★★★★ 5/5

Google

Eric Curless is absolutely great! A very knowledgeable and charming person to deal with. From my initial enquiry through to viewings, Eric was professional, courteous and reliable. Would 100% recommend Eric - he is a great ambassador for Foxtons.

Annabel · 26 October 2023

★★★★★ 4/5

Trustpilot

Positive Experience with Sarah Kelsey

We had a mixed experience with Foxtons after we signed our rental agreement, as a few issues were not handled as we had agreed with the agency before our move-in date. This was frustrating.

D · 25 November 2025

★★★★★ 5/5

Google

Guy Evans and his team were tireless in getting our flat sold, bringing us offers from no less than three different parties, and seeing a stressful and complicated sale through to fruition. Guy was extremely cool headed and supportive, and I know his team worked doggedly to sell our flat as quickly as possible - thank you to James Cotton and Oliver Sharp. I would highly recommend them. Sarah Moore

Sarah · 27 October 2016

★★★★★ 1/5

Trustpilot

We moved out of the apartment over…

We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.

Myniar · 22 August 2025

★★★★★ 5/5

Google

I've been seriously impressed by the hard work and dedication of Eric Curless throughout the process of finding and purchasing my property in Parsons Green. From his initial enthusiasm showing me properties and genuine interest to beyond completion, Eric has been brilliant! I couldn't ask for more.

Ben · 12 January 2023

★★★★★ 5/5

Google

Had a really great experience with Ellie Bowers at Foxtons, we gave her a really short time frame to find a rental property and she produced some really good results. Despite not ending up moving into one of the properties we were shown I couldn't recommend Ellie or Foxtons enough as she was very professional, did a great job and helped us greatly with our search, thank you!

James · 27 October 2016

★★★★★ 1/5

Trustpilot

I paid **£350 for a professional…

I paid **£350 for a professional end-of-tenancy cleaning service** arranged through Foxtons. **The service was not provided**, which is clearly stated in the **end-of-tenancy checkout report**.

Anna · 15 January 2026

★★★★★ 1/5

Trustpilot

Very disappointing experience

Very disappointing experience with Foxtons due to the handling of our tenancy application.

Tam · 30 April 2026

★★★★★ 5/5

Google

I wanted to express my great gratitude with Alex Cima and his team at Foxtons Fulham Broadway. In addition to their professionalism, the overall experience was faultless. Thank you. Regards, F.

Frederico · 27 October 2019