Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI have rented through Benham and Reeves for 3 years - Helen has been a staple of professionalism and support over these 3 years.
She has gone above and beyond in terms of service and you could not ask for a better agent.
She is the saving grace of this imperial wharf office.
Lydia · 23 October 2021
Agent replied · 22 October 2024
Thanks Lydia, we are very grateful for your review, it really helps us to keep striving to do better. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleWe’ve had an amazing experience with Wesley and Fiona who helped us with our tenancy. They were very quick to reply all of our questions!
Eda · 13 December 2025
Agent replied · 12 January 2026
Hi Eda, thank you for sharing such lovely feedback here, your comments are really appreciated by Wesley and Fiona in our lettings team. We are delighted to hear you are having such a good service experience. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleVery smooth letting experience. Helped us find our tenants a short period of time. Our agent Simon Sobeh has been most helpful and responsive. Will recommend their service to anyone.
Huei · 27 November 2023
Agent replied · 22 October 2024
Hi Huei, we're thrilled to hear you've had such a smooth and efficient service from our lettings team. Many thanks for your continued custom and trust in Simon and the team.
- Ruth, B&R
★★★★★ 5/5
GoogleA big thank you to Helen Ramsay from the Imperial Wharf Office, who helped us let out our apartment. Helen was always on hand to take care of everything during this challenging time.
I have no reservations in recommending her to anyone looking to lease their properties.PositiveProfessionalism
Jennifer · 23 October 2021
Agent replied · 22 October 2024
Thank you Jennifer, we're really pleased to see your five star rating and to hear our lettings team at Imperial Wharf met your service expectations, we are very happy to be recommended too, thank you!
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleThe staff are very helpful and friendly especially Helen who has gone above and beyond to rectify any issues and we are always greeted by her beautiful smile. She is a great asset to Beenham&Reeves and we thank you for being such an excellent business.PositiveResponsiveness, Quality, Professionalism
Jazz · 23 October 2021
Agent replied · 22 October 2024
Thank you Jazz, it's lovely to hear of your positive service experience at our Imperial Wharf lettings branch, thanks also for the five star rating, we really appreciate it.
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleBenham & Reeves Imperial Wharf have been fantastic with us ever since the day we moved. Helen has been nothing but sensational with us. It’s been so easy to interact with her and it really wouldn’t be the same without her she’s a credit to her team!
Curtis · 23 October 2021
Agent replied · 22 October 2024
Hi Curtis, thank you very much for your five star rating and lovely feedback, it means alot to the lettings team at Imperial Wharf, thank you also for recommending us, we are more than happy to help with any rental accommodation requests! Best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleThe service that Wesley provided was truly amazing. Wesley made the process so simple, fast and easy.
Wesley response fast for all our questions.
THANK YOU. We're so so happy with our new home best decision we have made.
Elena · 23 October 2022
Agent replied · 22 October 2024
Hi Elena, its great to hear you've had such a positive lettings experience with us here at Imperial Wharf. Wesley is really appreciative too, thanks very much.
- David M, B&R
★★★★★ 5/5
GoogleI was very happy with the service provided by Benham and Reeves, Raj was very helpful during the whole process
Tika · 25 February 2024
Agent replied · 22 October 2024
Hi Tika, thanks very much for sharing a five star rating, we are very pleased to hear you've had such great service with us.
- Emily, B&R
★★★★★ 5/5
GoogleThe enthusiastic team provided a very professional and efficient service and I am very satisfied with the property rented. No agency fees, quick response to messages,and impressive detailed inventory reports. Plus, a special thanks to Wesley!
Mengxi · 23 October 2022
Agent replied · 22 October 2024
Thank you Mengxi for sharing your five star rating here and for your kind comments about the lettings service you've had from Wesley and the team here. We're glad to know you're settling in well and have had such a positive service experience.
- Emily, B&R
★★★★★ 5/5
GoogleFantastic, efficient, friendly service with the letting team at Banham&Reeves Imperial Wharf . Helen, Michelle and Fiona were professional and reliable and provided a genuine customer service. They were happy to help on all fronts and very prompt in their responses. I couldn't recommend them enough! Thanks guys!
Dini · 23 October 2020
Agent replied · 22 October 2024
Hi Dini, many thanks for your lovely service review, so glad you have taken the time to give us your feedback here which is really appreciated. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleExcellent agents with great service. Many thanks to Wesley Ramsay for finding us a great short term let.
A · 25 February 2024
Agent replied · 22 October 2024
Thank you A, we appreciate you sharing a five star rating and were glad to be of service, as always. We appreciate your custom.
- Emily, B&R
★★★★★ 5/5
GoogleRaheem has been a great help and I highly recommend!
Jacques · 24 July 2024
Agent replied · 22 October 2024
Hi Jaques, many thanks for your feedback here which Rahim is pleased to see, we're glad to hear you've had a good service experience with Benham and Reeves Lettings.
- Emily, B&R
★★★★★ 5/5
GoogleWe have been using the services of Benham and Reeves for many years. We are very pleased with our cooperation. All employees of the company, without exception, deserve the best words. Always trying to help
Glen Neligan, Ana-Maria Maldarasanu, Andrea Seryova. We are also very pleased with the manager of our apartment, Christopher Nicola MARLA. He always solves any issues very professionally.
Sent · 25 February 2024
Agent replied · 22 October 2024
Hi Sent, thank you very much for your highly positive feedback and five star rating shared here for our Imperial Wharf letting agents and property management team. We are thrilled to hear we are exceding your service expectations and are finding everything professionally managed. We appreciate your custom.
- Emily, B&R
★★★★★ 5/5
GoogleVery happy with the agency especially Lisa-Jane who has been nothing but kind and helpful!
Myrto · 26 January 2024
Agent replied · 22 October 2024
Hi Myrto, thank you very much for leaving your kind comment about the service you've had from Lisa-Jane in our lettings team. We all appreciate it and your five star rating.
- Ruth, B&R
★★★★★ 5/5
GoogleI had a great experience with Wesley and Veronica. Everything was smooth and seamless. Thank you! Maryna
Maryna · 23 October 2023
Agent replied · 22 October 2024
Hi Maryna, thanks very much for sharing a five star rating here. Wesley and Veronica are very pleased to hear you've felt well supported throughout the service.
- Emily, B&R
★★★★★ 5/5
GoogleThanks Sarah and Veronica for helping me with my new tenancy.Professional, kind, and super efficient.
Tanjun · 27 November 2023
Agent replied · 22 October 2024
Hi Tanjun, thanks very much for sharing a five star rating here and for your kind comments about the service you've had from our lettings team. It's great to hear you've found everything professional and efficient, this is great to hear.
- Ruth, B&R
★★★★★ 5/5
GoogleI would just like to make a point of how appreciative we are all the staff at B&R especially Helen Ramsey ..
Thank you so much for your professionalism and empathy to my needs .. 👏👏👏PositiveProfessionalism
Mahmood · 23 October 2021
Agent replied · 22 October 2024
Thank you Mahmood, we really appreciate you taking the time to tell us about your service experience and for giving our team at Imperial Wharf a five star rating. It's great to hear you will recommend us too - many thanks. Emily Taylor, B&R
★★★★★ 5/5
GoogleVery positive experience with help from Roland and Fiona.
Matteo · 13 December 2025
Agent replied · 12 January 2026
Hi Matteo, thanks for sharing a five star rating here and for your kind service feedback which Roland and Fiona in our lettings team are pleased to see. We're glad you've had such a positive experience. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleAbbas was hugely helpful at helping sort out a few issues with our flat.
Nick · 6 May 2025
★★★★★ 5/5
GoogleShout out to Deimante Nacyte, he has done such a brillient job!
Junwen · 27 November 2023
Agent replied · 22 October 2024
Thank Junwen for sharing your five star rating here and for your kind comments about the lettings service you've had from Deimante. We're glad to hear you've have had such a positive service experience.
- Ruth, B&R
★★★★★ 5/5
GoogleThank you Helen and Fiona @ Benham & Reeves. Always on top of things and ready to help. Keeping their professional standards high. It is a pleasure to deal with you guys!
Alessandro · 23 October 2021
Agent replied · 22 October 2024
Thanks Alessandro for rating our Imperial Wharf Fulham lettings branch as five star. It's kind of you to provide feedback too, Helen was very encouraged by this - laughter is all part of the service at Benham and Reeves! Kind regards, Emily, B&R
★★★★★ 5/5
GoogleI would like to thank Giuseppe for arranging an emergency move in on a weekend. You have been nothing but understanding, empathic and very professional. I am so grateful for your help.
AT · 23 October 2021
Agent replied · 22 October 2024
Thank you very much for this lovely feedback, Giuseppe was thrilled to see this and glad to have been of service to you. We wish you well with your tenancy.
best regards, Emily, B&R
★★★★★ 5/5
GoogleHad the pleasure of working with Benham and Reeves for several years, Helen in particular has always been able to produce high quality tenants in a short timeframe. As an overseas landlord it’s very important to be able to rest safe in the knowledge that your property is being well managed, and this is something that Benhams have always been able to provide. Their fully managed service takes away any stress or responsibility.
Would highly recommend to other potential landlords or investors.PositiveProfessionalism
David · 23 October 2021
Agent replied · 22 October 2024
Thank you for going to the trouble of posting a review which is appreciated and helps us maintain the level of service our clients expect. We're also pleased to hear your property is being well managed and that you would recommend us for property lettings in Imperial Wharf. Thanks very much!
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleI highly recommend Benhams. They have been looking after our properties for many years now, and have never disappointed us. They are very responsive and provide fantastic service.PositiveResponsiveness, Quality, Professionalism
Yee · 23 October 2021
Agent replied · 22 October 2024
Thank you very much for taking the time to leave a review for our Imperial Wharf lettings service and for your five star rating. Its our pleasure to look after your property always!
best regards, Emily Taylor, B&R
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