Trusted Agent profile · Hammersmith and Fulham

Benham and Reeves Imperial Wharf reviews in Hammersmith and Fulham

4.8

★★★★★ Excellent

170 reviews across 1 platform

15 The Boulevard, Imperial Wharf, London, SW6 2UB, Hammersmith and Fulham, SW6 2UB

Benham and Reeves's office in Hammersmith and Fulham, at 15 The Boulevard, is rated 4.8 out of 5 across 170 reviews on 1 platform, including 170 Google reviews rated 4.8.

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4.8 / 5

170

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Google

"Have relied on Benham & Reeves for letting my property for over 15 years. I had an excellent service throughout and would highly recommend them."

A · 10 January 2024

Agent replied · 9 January 2025

Hi Amine, thank you very much for your kind comments and five star rating shared here. We are pleased that as a landlord, you are seeing the same level of excellent service, year after year. Glen and the Imperial Wharf team are appreciative of your custom and your trust in us and will continue to be highly active for you. - Emily, B&R

5/5

Google

Very happy with the services, and many thanks to Di, Zak and Joanna

包云帆 · 23 August 2024

Agent replied · 22 October 2024

Hi, it's great to hear you've had such a positive service experience with Benham and Reeves Imperial Wharf. Di and the lettings team are very pleased to see this kind feedback and your five star rating shared here. - Emily, B&R

5/5

Google

Helen at Benham and Reeves was an absolute star, and helped us find a property last minute when our previous offer had fallen through. She was so helpful and efficient to get everything sorted so we could move in two weeks. Would highly recommend!PositiveResponsiveness, Quality, Professionalism

Ahad · 23 October 2021

Agent replied · 22 October 2024

Thanks Ahad, we're really pleased to hear you had a great service experience with us. Thanks for the five star rating. best regards, Emily Taylor, B&R

5/5

Google

"Have relied on Benham & Reeves for letting my property for over 15 years. I had an excellent service throughout and would highly recommend them."

Amine · 23 October 2023

Agent replied · 22 October 2024

Hi Amine, thank you very much for your kind comments and five star rating shared here. We are pleased that as a landlord, you are seeing the same level of excellent service, year after year. Glen and the Imperial Wharf team are appreciative of your custom and your trust in us and will continue to be highly active for you. - Emily, B&R

5/5

Google

Very friendly and helpful staff! Move in and handover of the keys is a smooth process with zero errors. Kudos to the team!

Jericho · 27 November 2023

Agent replied · 22 October 2024

Hi Jericho, thanks very much for sharing your renting experience with the community here and for the five star rating. We're pleased to hear you've found the service so smooth and with zero errors! - Ruth, B&R

5/5

Google

This is a good agency, they find a tenant very fast. Their services are a bit expensive but they are quite comprehensive.

Tatyana · 27 November 2023

Agent replied · 22 October 2024

Hi Tatyana, thanks for leaving a five star rating here and we're glad to hear you've had a good service experience from our Imperial Wharf lettings team. We appreciate your custom too. - Ruth, B&R

5/5

Google

Excellent service with Helen Ramsay in Lettings. She’s been very helpful at all times and has a fantastic approach with people , She found my ideal property within very short period of time . it is a pleasure to deal with her .PositiveProfessionalism

Azadeh · 23 October 2021

Agent replied · 22 October 2024

Thanks Azadeh for your positive review about the service you have received from our lettings team at Imperial Wharf. We are really pleased you found the service helpful and efficient. Kind regards, Emily Taylor, B&R

4/5

Google

Quite helpful but wrong keys given to the inventory clerk which added to stress on check in.

Olivia · 25 February 2024

Agent replied · 22 October 2024

Hi Olivia, thank you for leaving a four star rating here, we're glad it got resolved and wish you well with your tenancy. - Emily, B&R

1/5

Google

Ann from this company is a liar. She decided to book a viewing at my apartment for the afternoon but instead let herself in, without knocking at 10am. When I asked her later 'how is 10am the afternoon?' And why she didn't knock she lied through her teeth. DO NOT TRUST THIS COMPANY

Sunny · 24 October 2017

Agent replied · 22 October 2024

Hi Sunny, Anne assures us that she apologised unreservedly to you for the disturbance. Out of the many accompanied viewings we carry out each week, human error does sometimes happen. It is disappointing that you felt the need to write such a negative review especially since our Area Manager, Glen, also apologised to you and felt he had your understanding on the matter. Regards, Emily, B&R

5/5

Google

This review is for Helen at Benham and Reeves She was a professional, polite and very helpful agent. A great experience and an excellent service I would hightly recommend it. I thank you on my behalf and my husband's.PositiveResponsiveness, Quality, Professionalism, Value

الاميره · 23 October 2021

Agent replied · 22 October 2024

Thank you Sarah, it's great to hear such positive characteristics mentioned about our lettings staff as we do strive to provide a personalised service. Many thanks, Emily Taylor B&R

5/5

Google

Di, Zak and Joanna are really helpful and solve my problems shortly. Good team.

Norah · 17 June 2025

5/5

Google

Excellent service at Benham & Reeves with Helen Ramsay in Lettings. Super helpful, friendly and accommodating :) I always rent through these guys for good value, and the personal touch. Thanks B & R, Kate.PositiveResponsiveness, Quality, Professionalism, Value

Kate · 23 October 2021

Agent replied · 22 October 2024

Thanks Kate, we really appreciate you taking the time to give our Imperial Wharf lettings team this lovely feedback. We're glad you valued the personalised service, this means alot to the team. Kind regards, Emily Taylor, B&R

5/5

Google

Shaun & Edelyn helped me successfully find a suitable house and are a company worth trusting.

Jonah · 27 November 2023

Agent replied · 22 October 2024

Thank you very much for sharing a five star rating here. We are very pleased to hear you've had such a positive experence renting with us, we wish you well in your new home. - Ruth, B&R

5/5

Google

Great service since 2015 !

Karl · 22 August 2025

5/5

Google

I am satisfied with the service provided by (Benham&Reeves (Deimante Nacyte) for all 100%))

Viacheslav · 27 November 2023

Agent replied · 22 October 2024

Hi Viacheslav, thank you very much for sharing a five star rating here. We're very pleased to hear you've had such a positive service experience with Benham and Reeves. Diamante is very happy to see this. - Ruth, B&R

5/5

Google

I had a wonderful experience with Fiona , Anne and Helen who have showed and rounded all the corners and made my stay very pleasant. Congratulations to the team at Imperial Wharf and I am looking forward to repeat the experience again.

Berty · 11 January 2019

Agent replied · 22 October 2024

Hi Berty, thank you very much for your review, our Imperial Wharf team really appreciate you taking the time todo it and are glad to be of service. Thanks again, Emily Taylor, B&R

5/5

Google

Giuseppe matched me with an amazing place I can call home. He was absolutely helpful and arranged the process to be as smooth as possible.

F · 23 October 2022

Agent replied · 22 October 2024

Hi Farah, thanks for sharing your five star rating here and for mentioning your positive service experience. We're really glad to see such lovely feedback. - Emily, B&R

5/5

Google

I am very pleased with the professional service provided by Abbas Efir. He handled all my queries promptly and followed through well. He has been most responsive and helpful and represents B&R well. Thumbs up, Abbas!PositiveResponsiveness, Professionalism

Annie · 23 October 2020

Agent replied · 22 October 2024

Thank you Annie, we're pleased you are happy with the property management service at Imperial Wharf, it helps having an office on-site and makes the work a little easier for Abbas who really appreciated your gratitude. Best regards, Emily Taylor, B&R

5/5

Google

Helen and Fiona have been fantastic with my son. They really have put in the hard miles to make sure he's good stead! Thank you very much I can't recommend anymore!

Sarah · 23 October 2021

Agent replied · 22 October 2024

Thank you Sarah, its very encouraging to see your five star review here and our Imperial Wharf rentals team were very encouraged by your words. kind regards, Emily, B&R

5/5

Google

I deal with Michelle Hartshorn.She is one of the best letting agent in UK and she deserve big award because she is vey active ,smart and know how to serve her customers. wish her all success. mohammad

Mohammad · 24 October 2019

Agent replied · 22 October 2024

Thanks Mohammad, very kind of you to tell us how positive your experience was throughout the process, Michelle was very pleased to see this too. Thanks so much, Kind regards, Emily Taylor, B&R

5/5

Google

The service and renting procedure is very smooth

Vaishnavi · 27 November 2023

Agent replied · 22 October 2024

Hi Vaishnavi, thanks very much for your kind comment and the five star rating shared here. Our lettings team are very pleased to see this. - Ruth, B&R

5/5

Google

They helped me lots of things. They are great 👍. …

WY · 21 March 2025

5/5

Google

Amazing team at Imperial wharf, Michelle helped with my search. Would recommended finding a property with Benham and Reeves. Very impressed. Thank you! I would give 6 stars if I could

Rachael · 23 October 2020

Agent replied · 22 October 2024

Hi Rachael, thank you for your lovely review here, we were all really pleased to know you so happy with the service. We will defininitely take the six stars too!! Wish you all the best with your tenancy. Best regards, Emily Taylor, B&R

5/5

Google

Absolutely top marks to Benhams & Reeves for being a complete star throughout all the processes of my portfolio rental since 2012.PositiveProfessionalism

Mohamed · 23 October 2021

Agent replied · 22 October 2024

Thank you Mohamed, we really value your business and thank you for your continued trust in our Imperial Wharf lettings team. It's our pleasure to look after your rental portfolio. best regards, Emily, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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