Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google"Have relied on Benham & Reeves for letting my property for over 15 years. I had an excellent service throughout and would highly recommend them."
A · 10 January 2024
Agent replied · 9 January 2025
Hi Amine, thank you very much for your kind comments and five star rating shared here. We are pleased that as a landlord, you are seeing the same level of excellent service, year after year. Glen and the Imperial Wharf team are appreciative of your custom and your trust in us and will continue to be highly active for you.
- Emily, B&R
★★★★★ 5/5
GoogleVery happy with the services, and many thanks to Di, Zak and Joanna
包云帆 · 23 August 2024
Agent replied · 22 October 2024
Hi, it's great to hear you've had such a positive service experience with Benham and Reeves Imperial Wharf. Di and the lettings team are very pleased to see this kind feedback and your five star rating shared here.
- Emily, B&R
★★★★★ 5/5
GoogleHelen at Benham and Reeves was an absolute star, and helped us find a property last minute when our previous offer had fallen through. She was so helpful and efficient to get everything sorted so we could move in two weeks. Would highly recommend!PositiveResponsiveness, Quality, Professionalism
Ahad · 23 October 2021
Agent replied · 22 October 2024
Thanks Ahad, we're really pleased to hear you had a great service experience with us. Thanks for the five star rating.
best regards, Emily Taylor, B&R
★★★★★ 5/5
Google"Have relied on Benham & Reeves for letting my property for over 15 years. I had an excellent service throughout and would highly recommend them."
Amine · 23 October 2023
Agent replied · 22 October 2024
Hi Amine, thank you very much for your kind comments and five star rating shared here. We are pleased that as a landlord, you are seeing the same level of excellent service, year after year. Glen and the Imperial Wharf team are appreciative of your custom and your trust in us and will continue to be highly active for you.
- Emily, B&R
★★★★★ 5/5
GoogleVery friendly and helpful staff! Move in and handover of the keys is a smooth process with zero errors. Kudos to the team!
Jericho · 27 November 2023
Agent replied · 22 October 2024
Hi Jericho, thanks very much for sharing your renting experience with the community here and for the five star rating. We're pleased to hear you've found the service so smooth and with zero errors!
- Ruth, B&R
★★★★★ 5/5
GoogleThis is a good agency, they find a tenant very fast. Their services are a bit expensive but they are quite comprehensive.
Tatyana · 27 November 2023
Agent replied · 22 October 2024
Hi Tatyana, thanks for leaving a five star rating here and we're glad to hear you've had a good service experience from our Imperial Wharf lettings team. We appreciate your custom too.
- Ruth, B&R
★★★★★ 5/5
GoogleExcellent service with Helen Ramsay in Lettings.
She’s been very helpful at all times and has a fantastic approach with people ,
She found my ideal property within very short period of time .
it is a pleasure to deal with her .PositiveProfessionalism
Azadeh · 23 October 2021
Agent replied · 22 October 2024
Thanks Azadeh for your positive review about the service you have received from our lettings team at Imperial Wharf. We are really pleased you found the service helpful and efficient. Kind regards, Emily Taylor, B&R
★★★★★ 4/5
GoogleQuite helpful but wrong keys given to the inventory clerk which added to stress on check in.
Olivia · 25 February 2024
Agent replied · 22 October 2024
Hi Olivia, thank you for leaving a four star rating here, we're glad it got resolved and wish you well with your tenancy.
- Emily, B&R
★★★★★ 1/5
GoogleAnn from this company is a liar. She decided to book a viewing at my apartment for the afternoon but instead let herself in, without knocking at 10am. When I asked her later 'how is 10am the afternoon?' And why she didn't knock she lied through her teeth. DO NOT TRUST THIS COMPANY
Sunny · 24 October 2017
Agent replied · 22 October 2024
Hi Sunny,
Anne assures us that she apologised unreservedly to you for the disturbance. Out of the many accompanied viewings we carry out each week, human error does sometimes happen. It is disappointing that you felt the need to write such a negative review especially since our Area Manager, Glen, also apologised to you and felt he had your understanding on the matter.
Regards,
Emily, B&R
★★★★★ 5/5
GoogleThis review is for Helen at Benham and Reeves
She was a professional, polite and very helpful agent.
A great experience and an excellent service I would hightly recommend it.
I thank you on my behalf and my husband's.PositiveResponsiveness, Quality, Professionalism, Value
الاميره · 23 October 2021
Agent replied · 22 October 2024
Thank you Sarah, it's great to hear such positive characteristics mentioned about our lettings staff as we do strive to provide a personalised service. Many thanks, Emily Taylor B&R
★★★★★ 5/5
GoogleDi, Zak and Joanna are really helpful and solve my problems shortly. Good team.
Norah · 17 June 2025
★★★★★ 5/5
GoogleExcellent service at Benham & Reeves with Helen Ramsay in Lettings.
Super helpful, friendly and accommodating :) I always rent through these guys for good value, and the personal touch. Thanks B & R, Kate.PositiveResponsiveness, Quality, Professionalism, Value
Kate · 23 October 2021
Agent replied · 22 October 2024
Thanks Kate, we really appreciate you taking the time to give our Imperial Wharf lettings team this lovely feedback. We're glad you valued the personalised service, this means alot to the team.
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleShaun & Edelyn helped me successfully find a suitable house and are a company worth trusting.
Jonah · 27 November 2023
Agent replied · 22 October 2024
Thank you very much for sharing a five star rating here. We are very pleased to hear you've had such a positive experence renting with us, we wish you well in your new home.
- Ruth, B&R
★★★★★ 5/5
GoogleGreat service since 2015 !
Karl · 22 August 2025
★★★★★ 5/5
GoogleI am satisfied with the service provided by (Benham&Reeves (Deimante Nacyte) for all 100%))
Viacheslav · 27 November 2023
Agent replied · 22 October 2024
Hi Viacheslav, thank you very much for sharing a five star rating here. We're very pleased to hear you've had such a positive service experience with Benham and Reeves. Diamante is very happy to see this.
- Ruth, B&R
★★★★★ 5/5
GoogleI had a wonderful experience with Fiona , Anne and Helen who have showed and rounded all the corners and made my stay very pleasant. Congratulations to the team at Imperial Wharf and I am looking forward to repeat the experience again.
Berty · 11 January 2019
Agent replied · 22 October 2024
Hi Berty, thank you very much for your review, our Imperial Wharf team really appreciate you taking the time todo it and are glad to be of service. Thanks again, Emily Taylor, B&R
★★★★★ 5/5
GoogleGiuseppe matched me with an amazing place I can call home. He was absolutely helpful and arranged the process to be as smooth as possible.
F · 23 October 2022
Agent replied · 22 October 2024
Hi Farah, thanks for sharing your five star rating here and for mentioning your positive service experience. We're really glad to see such lovely feedback.
- Emily, B&R
★★★★★ 5/5
GoogleI am very pleased with the professional service provided by Abbas Efir. He handled all my queries promptly and followed through well. He has been most responsive and helpful and represents B&R well. Thumbs up, Abbas!PositiveResponsiveness, Professionalism
Annie · 23 October 2020
Agent replied · 22 October 2024
Thank you Annie, we're pleased you are happy with the property management service at Imperial Wharf, it helps having an office on-site and makes the work a little easier for Abbas who really appreciated your gratitude. Best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleHelen and Fiona have been fantastic with my son. They really have put in the hard miles to make sure he's good stead! Thank you very much I can't recommend anymore!
Sarah · 23 October 2021
Agent replied · 22 October 2024
Thank you Sarah, its very encouraging to see your five star review here and our Imperial Wharf rentals team were very encouraged by your words.
kind regards, Emily, B&R
★★★★★ 5/5
GoogleI deal with Michelle Hartshorn.She is one of the best letting agent in UK and she deserve big award because she is vey active ,smart and know how to serve her customers.
wish her all success.
mohammad
Mohammad · 24 October 2019
Agent replied · 22 October 2024
Thanks Mohammad, very kind of you to tell us how positive your experience was throughout the process, Michelle was very pleased to see this too. Thanks so much, Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleThe service and renting procedure is very smooth
Vaishnavi · 27 November 2023
Agent replied · 22 October 2024
Hi Vaishnavi, thanks very much for your kind comment and the five star rating shared here. Our lettings team are very pleased to see this.
- Ruth, B&R
★★★★★ 5/5
GoogleThey helped me lots of things. They are great 👍. …
WY · 21 March 2025
★★★★★ 5/5
GoogleAmazing team at Imperial wharf, Michelle helped with my search. Would recommended finding a property with Benham and Reeves. Very impressed. Thank you! I would give 6 stars if I could
Rachael · 23 October 2020
Agent replied · 22 October 2024
Hi Rachael, thank you for your lovely review here, we were all really pleased to know you so happy with the service. We will defininitely take the six stars too!! Wish you all the best with your tenancy. Best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleAbsolutely top marks to Benhams & Reeves for being a complete star throughout all the processes of my portfolio rental since 2012.PositiveProfessionalism
Mohamed · 23 October 2021
Agent replied · 22 October 2024
Thank you Mohamed, we really value your business and thank you for your continued trust in our Imperial Wharf lettings team. It's our pleasure to look after your rental portfolio.
best regards, Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.