5/5
Very good service! Kirsten was super helpful and so approachable!
Agent replied · 17 June 2024
Thank you for taking the time to leave us this great 5* review Adele McCabe. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Hamilton
★★★★★
229 reviews across 2 platforms
29 Cadzow Street, Hamilton, ML3 6EE
Countrywide Residential Lettings's office in Hamilton, at 29 Cadzow Street, is rated 4.8 out of 5 across 229 reviews on two platforms, including 227 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Countrywide Residential Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hamilton office, from every platform, shown as written. First names only.
5/5
Very good service! Kirsten was super helpful and so approachable!
Thank you for taking the time to leave us this great 5* review Adele McCabe. Kind regards, Lucy, Customer Relations.
5/5
Many thanks to Nicole and the team at countrywide Hamilton for their professionalism and expertise when it came to selling our home. From start to finish they made it easy for us and I would recommend their services to anyone looking to sell their property.
Thank you for your wonderful 5* review! It is great to read such positive comments and I will, of course, make sure your comments are passed onward to our local team. Best wishes, Scott
5/5
Recently looked to set up a tenancy, everyone made it really easy especially Kirsten. Really quick and super friendly.
5/5
Kirsten was brilliant from start to finish and reassured me during the process of renting a new home. She was compassionate and professional. Thanks again for all your help! x Emma
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
Great service! Eilidh was extremely helpful and responsive. Definitely recommend!
Many thanks Shivani for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
Probably the most unhelpful agents I’ve dealt with. Not recommended at all.
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
After failing to sell my property with another estate agent I gave countrywide a call. Nicole was extremely helpful and very knowledgeable making for a much easier sale. We have since used countrywide again with the same result and service. Would highly recomend.
Thank you Craig for taking the time to leave us you excellent 5 star review and we are pleased to see that you are a returning customer. We look forward to working with you again in the future. Best wishes, Emma.
5/5
Have rented my new flat with countrywide staff are extremely friendly Jordan was very helpful with any details and information I needed when going about the renting process. I would definetly recommend to anyone looking to buy or rent a property
Thank you Nikki for the excellent 5* review and recommendation. Best wishes, Lucy
5/5
Couldn't recommend Vikki and her team more from your Hamilton branch. Made everything run smoothly and were always happy to answer any of my questions and always with a quick response.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
Our experience is one of a friendly professional approach from countrywide, a brilliant end to end service, our home was sold after the first viewing and within 4 days of being on the market. Thanks to Paige and the team at countrywide.
Hi Paul, Thank you for your 5* review of our team at Countrywide North, Hamilton. It was fantastic to read that you found the whole team helpful, professional and able to gain you a very quick sale. Thank you for your kind recommendation. Best wishes, Scott
5/5
Our experience is one of a friendly professional approach from countrywide, a brilliant end to end service, our home was sold after the first viewing and within 4 days of being on the market. Thanks to Paige and the team at countrywide.
Hi Paul, Thank you for your 5* review of our team at Countrywide North, Hamilton. It was fantastic to read that you found the whole team helpful, professional and able to gain you a very quick sale. Thank you for your kind recommendation. Best wishes, Scott
5/5
Me and my partner were very pleased with the service that we got from Eilidh. Our questions were answered swiftly and accurately, the process of moving into our new place was very fast and she was very friendly. Would definitely recommend anyone to her when looking for a new home.
Thank you for your kind words, Odinata! We are thrilled to hear that Eilidh provided you with excellent service and made your moving process smooth and fast. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future.
5/5
We contacted Nicole and Vikki at Countrywide in their Hamilton office to discuss the potential sale of our property. We had several agents out to gauge the level of service, fees etc that we could expect, needless to say that we were very impressed with their presentation and decided to put our home in the hands of Nicole, Vikki and their colleagues. They organised everything in relation to the Home Report and also the property movie and photographs. Our property went live late on Friday and we had viewers lined up on the Saturday morning. We had a few offers straight away and with the help and advice of Nicole we rejected those. A few days later we received an offer we were more than happy with and look forward to finding our new home. We have been kept informed at every stage of the process and the communication has been first class throughout. I would heartily recommend Countrywide in Hamilton if you are thinking of selling your homePositiveResponsiveness, Quality, Professionalism
Thank you for your superb 5* review, kind comments and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Just rented a flat was really quick and easy, our agent Kirsten tait was absolutely brilliant and made the whole process smooth.
Thank you so much for your kind words! We are thrilled to hear that renting our flat was a quick and easy process for you, and that Kirsten provided excellent service. We appreciate your feedback and hope you enjoy your new home. #happyrenter Kind regards, Lucy, Customer Relations.
1/5
We decide to use countrywide, as they seemed competitively priced but I guess, you get what you pay for. They were very helpful at the beginning to gain the business, but the service afterwards has been appalling, They gave me the wrong information and instead of being sorry , they said I had to sort it out The manager refused 4 times to give me the managers name above him. Very disappointed with the service and the lack of professionalism shown at the branch. If that is the standard of the managers , perhaps they need a little more training
Hi Maria, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
Excellent and very professional service from Nicole, Vikki and Paige at Countrywide Hamilton. Couldn't ask for a more friendly team but thorough in detail for someone selling their house the first time around, even from arranging photos and asking our input in the online ad for our property, made us feel at ease and nothing was a problem to them. Could not fault the service and we would highly recommend to anyone looking to sell to use Countrywide Hamilton. Thanks again for your support.PositiveProfessionalism
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
Countrywide has been first class is assisting in selling my late mother's house. All of the staff have been supremely competent and efficient. Special thanks to Nina Daly and Nicole Conway
5/5
Amazing service from start to finish. Sold my property within the week, did all the viewings as I was out of the country, Paige, Nicole and Chris were always so helpful! Don't go elsewhere!
Thank you for your terrific 5* review. Best wishes, Lucy.
5/5
First class! Thank you! The entire process is explained and the guys do exactly what they say they will, from the initial visit by Nina through to branch team booking viewings was great…….then you have Nicole who is fantastic. Always updates you and keeps in touch. Highly recommend the team at Hamilton and can’t thank them enough!
5/5
Countrywide made selling my mum’s house easy. Fast efficient service, great photos, and excellent advice. Paige was patient and helpful. The property sold within a few days for a good price. Highly recommended.
Thank you Jane for your glowing 5* review of our Countrywide Scotland team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
5/5
Thoroughly recommend Countrywide Hamilton. Proactively helped my property search before I was their client. Helpful, friendly, professional team that were so positive and encouraging throughout the selling process. Thanks so much Nicole, Patricia and Paige.
Hi Alison, thank you for your 5* review. It's good to know that Nicole and the team provided you with excellent service. All the best, Mike.
5/5
Thank you to Paige, Pat and Chris for securing a very quick sale of my father’s house at over the home report valuation. Fantastic service and will definitely use Countrywide Hamilton again!
Thank you for your wonderful 5* review! It is great to read such positive comments and I will, of course, make sure your comments are passed onward to our local team. Best wishes, Scott
5/5
Countrywide are magnificent . The staff are very pleasant, attentive to the sale or purchase of your property. Constant contact with up to date information on the property . From day one they are in constant contact , keeping you advised on the potential buyers interested . Totally on the ball . So easy to contact and receive a response at all times. No waiting about to receive a call back. You are also allocated someone who will keep you updated and you can contact that person easily. My home was sold within one week . They are very professional. Thank you Countrywide.
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma
5/5
First time selling our home, and we were a little apprehensive due to some homes in the area being on the market for extended period of time. Spoke with the manager at Countrywide and very quickly knew this was who we wanted to sell our home. The pictures, video, and home report were completed within 5 days and our home was on the market in less than a week. The promotion was great, and across multiple channels to ensure maximum exposure. We were kept up to date, and informed throughout and given a selection of when viewings worked for us. The home was on the market for 5 days before we received an offer that was too good to turn down. Delighted with the service, and the communication throughout. The team at Countrywide make you feel like you matter and you are not just another 'home to sell'. If you are selling your home in South Lanarkshire I would highly recommend the team at Hamilton - 5 stars!
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
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Yes. In The Trusted Agent 2026 awards: Countrywide Residential Lettings, Hamilton won Gold.