Michael C Adams Halton reviews

★★★★★ 1/5

Google

I have noticed many good reviews but sadly as a 'buyer' I was not impressed at all, maybe they do their best for a seller as they will get a commission. I had to deal with 3-4 individuals from this company in Widnes and my appraisal of them is not good at all. From the beginning whilst making an offer and discussing options and really wanting to make sure of our decision, we were phoned and very rudely asked or even demanded to know (and I will paraphrase) dyou wannit or wah? and also told "you'll not get a cheaper place in Widnes than this price for that type of property" Talk about rude! Anyway we did reluctantly go ahead with the deal until we went around to check some measurements and found decorators tools and a large pool of water in the dining room. On questioning the manager about this I was told the obvious that it looked like someone was decorating... Yes I said but why? And why the large pool of water? Also there was a dehumidifier tucked under the stairs and they couldn't tell me why that was present either so I told them the deal was off until they could get an explanation for all the oddities. I did get a house buyers building report done and the surveyor did say the area was known for damp and that when he was there there was a decorator there which he thought strange, as the price of sale had already been agreed.He also said that there was no dehumidifier present when he made his survey... although we noticed there was before and after the survey hmmm. As the manager did not get back to me in good time with the answers I made a point of sending an email to him highlighting the severity of the problems and that it was the reason we were quickly deciding to change our minds. Sadly the manager was unable to respond but someone else from the company did to say that he couldn't. I then had to wait a few days before they got back to me to tell me they had trouble getting through to the vendor and when they did he just said they were decorating but they did not give specific reasons for the decorating, the water or dehumidifier. They did not offer at any point after the questions I had asked to reassure us or even find out for us the specific reasons for the strange happenings. I mean would you want to buy a house with an unexplained pool of water and intermittent dehumidifier appearances? My conclusion is, and these are only my theories, that they had another buyer in the wings who maybe wanted to pay a different price or they simply could not be bothered. Either way they acted unprofessionally and in a manner where I can honestly say I do not trust them, if I was buying through them I would certainly be aware of everything about them. Maybe in the next property crash they wont be so callous and respect the buyer and seller alike. I do find it intriguing that a negotiation should go so far and then the agent completely fail and give up to answer a few simple questions and bring the negotiation to an end due to what seems like incompetence. It is also frustrating that we paid in part solicitors fees and a surveyors report, this is an updated review and it makes me laugh when they answer below about 'I should of complained' .. I did! Oh and don't forget they have been selling houses in Widnes for 28 yrs, this has no bearing on the subject at all. Next stop the regulator!

Gedertonfc · 17 September 2019

★★★★★ 5/5

Google

From the start, all staff were professional, personable and focused on selling my house. Easy and simple to get on the market, everything very clear and I was kept informed all the way through the sale. They made the sale of the house an easy, enjoyable and stress-free experience. Thanks to the whole team. Would not hesitate using again in the future. Thank you to the team in Widnes :-)PositiveResponsiveness, Quality, Professionalism, Value

Alexandra · 21 June 2021

★★★★★ 5/5

Google

Neil Barrett and his team did an excellent job - very professional and totally stress free.

Anthony · 27 August 2022

★★★★★ 1/5

Google

** BEWARE AND BE WARNED ** Beverley Snowden - Dishonest with the viewings. I offered a deal but because of her ego with me trying to say she wont put the offer to the client, until I challenged her saying their duty bound to put all offers to their client. She wouldn't give a email address to send written offer until she caved in.

Ted · 27 August 2022

★★★★★ 5/5

Google

I have used Michael Adams on numerous occasions for selling houses and for renting properties. On each occasion they have been both professional and friendly in the way they have conducted business with me. Neil Barret especially has an incredible amount of knowledge of the local market and uses his experience to ensure that all business is conducted quickly and efficiently. I have recommended them on numerous occasions to both family and friends. You only do that if you know you can depend on them.

P · 17 September 2018

★★★★★ 5/5

Google

Great service for my managed property, been kept fully updated by Vicky with the rental income payments and regular monthly statements provided and she has always been very helpful when I’ve needed to ask questions in regards to the tenancy despite what time of the day I send my emails she is always on hand to reply even out of hours which is appreciated, the girls are a dedicated team at Adams Widnes branch thank you.

I · 21 November 2019

★★★★★ 1/5

Google

If I could give it 0 stars I would do it, awful customer service. I phoned them twice and twice they told me "I'll call you back" but they didn't do it never. At the end I could arrange a visit within a week to rent an apartment, I phoned two hours before the visit to confirm it, and they said me that the apartment had already been rented! If I wouldn't have phoned them I could had been waiting and the agent wouldn't had come! I don't recommend this site at all.

Rocío · 17 September 2016

★★★★★ 5/5

Google

Recently rented a property in Widnes for my mother. The service from Beverly and the team was first class. Would highly recommend using this estate agency.

Neil · 19 February 2020

★★★★★ 5/5

Google

I used Adams to sell my last home, Neil and his team are very helpful and dealt with the process swiftly and efficiently!PositiveQuality, Professionalism

Louise · 27 August 2020

★★★★★ 5/5

Google

Fantastic professional service. I sold my previous home with Michael C Adams, from valuation through to completion I couldn't fault the service they provided. Thanks Neil & Team

Widnes · 17 September 2018

★★★★★ 5/5

Google

Fantastic professional service. I sold my previous home with Michael C Adams, from valuation through to completion I couldn't fault the service they provided. Thanks Neil & Team

Dave · 28 August 2018

★★★★★ 5/5

Google

Excellent experience with the ladies at Adams. Brilliant all round, particularly Natalie, who went the extra mile! 10/10 would go to again.

TED · 27 August 2020

★★★★★ 5/5

Google

Beverly was a great help throughout the whole process, and the landlord was great as well. Nice company to deal with :)PositiveProfessionalism

Julian · 27 August 2020

★★★★★ 5/5

Google

What a fantastic service from Neil and his team, Tracy in sales was supportive and attentive throughout the process

A · 14 April 2021

★★★★★ 5/5

Google

The staff at Adam’s (Tracey specifically) were instrumental in getting our house move done. Representing our seller, they were far more tenacious, professional and organised than the estate agent we had chosen to sell through. I would have absolutely no hesitation in using them in the future.

Steve · 22 August 2023

★★★★★ 5/5

Google

What a fantastic service from Neil and his team, Tracy in sales was supportive and attentive throughout the process

Alan · 25 March 2021

★★★★★ 5/5

Google

We sold our property through Adams, from Neil calling round the house for the initial chat, right through to the sale completion, everything was smooth. Communication was great. Very happy with the service, would recommend and use again.PositiveResponsiveness, Quality, Professionalism, Value

Jez · 27 August 2023

★★★★★ 5/5

Google

Fantastic service throughout the sale process. We were unsure whether to sell or rent our property but Neil’s honest and impartial advice made making a decision easy. A buyer was found within a week and the whole sale process went smoothly thanks to the team at Adams. We’ll definitely be using them again.PositiveProfessionalism

Laura · 21 June 2022

★★★★★ 5/5

Google

Excellent service from all at Adams. Any questions I had were answered quickly and the ladies were very helpful and friendly. I Would highly recommend them to anybody they are the best Agents in Widnes

Sharon · 17 December 2023

★★★★★ 5/5

Google

Great set up Lovely staff especially Michelle and Bev Very helpful Met all our company needs for residential letting and advice They always keep you informed and up to date with enquiries & progress etc Very very impressed By far the best in Widnes Ian p Glebe ( U.K. )

Ian · 28 August 2017

★★★★★ 4/5

Google

Responsive and helpful

Gill · 13 February 2026

★★★★★ 5/5

Google

They were very helpful and managed to find me a buyer so quickly. They were very understanding when my first onward purchase fell through and I had to find a new place, I didn’t feel under any pressure at all.

Katie · 21 December 2024

★★★★★ 5/5

Google

Professional service provided by the girls in property management, kept up to date with regular statements and emails from Miss Vicky in accounts and Miss Leah keeping me updated in regards to the property checks carried out. Highly would recommend to anyone wanting to let their property out. Keep up the great works girls 😁 …

Prakash · 27 August 2020

★★★★★ 5/5

Google

We recently went through a lengthy sale and purchase with Adams. The process was difficult with issues along the way, but the team at Adams where always available to help and support. The staff are always friendly and professional, and will go out of there way to help and advise, with excellent market knowledge.

Clare · 18 July 2020