Michael C Adams Halton reviews

★★★★★ 5/5

Google

Huge thanks to the team at Adams. From the initial house visit by Neil Barrett, we were then given superb service by Lorraine George, who dealt with the sale of my mum's bungalow in the most professional manner. She kept us informed every step of the way, liaised with our solicitor and kept everything on track. The depth of her local knowledge shone through. Thank you for making this as stress-free a process as possible.

Martine · 31 October 2022

★★★★★ 5/5

Google

Have dealt with Neil and the team a number of times both buying and selling property. They are a great professional team who are always helpful and have excellent knowledge of the area and sound advice. keep up the good work!

Keith · 19 May 2020

★★★★★ 5/5

Google

Neil and the team couldn't do enough for us. Had a buyer within 8hrs of house being on the market for full asking price. Would recommend to anyone. Great service, friendly and available to talk and answer questions anytime.

Alex · 18 July 2020

★★★★★ 1/5

Google

I would not recommend using Adam's Estate Agents at all. We booked for a house valuation using their own website a week prior to the appointment. No agent had the decency or professionalism to confirm the appointment, we only received an email. On the day, they did not show up and no communication to explain why. When I rang the office, I was met by an agent who said they do not do valuations unless you are selling there and then. He admitted they didn't communicate this on their website therefore misinforming potential customers and admitted to not fixing the problem. He then went on to insult other local agencies regarding Covid. I am shocked by their lack of customer service and communication skills.NegativeResponsiveness, Professionalism

Andrea · 23 November 2021

★★★★★ 5/5

Google

Neil and his team were first-class from start to finish. Despite the pandemic, they maintained regular contact and were hugely supportive. We would certainly recommend them!PositiveProfessionalism

J · 27 August 2022

★★★★★ 1/5

Google

I would not recommend using Adam's Estate Agents at all. We booked for a house valuation using their own website a week prior to the appointment. No agent had the decency or professionalism to confirm the appointment, we only received an email. On the day, they did not show up and no communication to explain why. When I rang the office, I was met by an agent who said they do not do valuations unless you are selling there and then. He admitted they didn't communicate this on their website therefore misinforming potential customers and admitted to not fixing the problem. He then went on to insult other local agencies regarding Covid. I am shocked by their lack of customer service and communication skills.NegativeResponsiveness, Professionalism

Andrea · 27 August 2021

★★★★★ 5/5

Google

I cannot praise the team ( Neil Barrett, Lorraine George, Liz King and Tracey Sullivan) highly enough. From the minute our home 🏡 was visited by Neil and out on the market, we have have had continuous communication, updates, advice and above all a feeling that our home was in safe hands. We are now waiting for the sale to go through but if we ever need an estate agent in the future we would not hesitate to use Adams. Absolutely brilliant!! Thank you xxPositiveResponsiveness, Quality, Professionalism, Value

Lesley · 27 August 2021

★★★★★ 5/5

Google

We can’t recommend Adams enough. This is the third time we have used them. We had a complicated house sale and purchase which was very stressful. Lorraine and Tracy in particular pulled out all the stops to help us sell our house and move in to our dream home. They went above and beyond to help us and the service was professional from start to finish. Thanks so much!PositiveResponsiveness, Quality, Professionalism, Value

Tanya · 27 August 2022

★★★★★ 5/5

Google

We all know that it’s much easier to write a good review than a bad one so this review should be an absolute Doddle. From the first instruction to the sale and completion Adams (Widnes) were tremendous. Easy to deal with but knowledgable and professional and the sales manager Neil came across as dead straight and honest, which sort of contradicts the stereotype. I’d have absolutely no hesitation in using this company again and would heartily recommend to friends and family. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Steve · 21 June 2021

★★★★★ 5/5

Google

It has been a pleasure using the team here for the sale of our property and purchase of a new one. The team were always quick to respond, unfailingly pleasant to deal with and made the process easy from start to finish. Particular thanks go to Kate and Tracey for their patience, kindness and no nonsense approach. I think I must have spoken to them over a hundred times over the past 6 months. We're in our forever home now, thank you! :)PositiveResponsiveness, Quality, Professionalism

Louise · 21 June 2021

★★★★★ 5/5

Google

Recently used Michael Adams Widnes to sell my house and the service I received from Neil and all of the ladies in the office was excellent and they went above and beyond to help with everything from offers and negotiating at the start of the process right through to the end of the process and helping with solicitors. I highly recommend this agent and their experience and professionalism helped to get everything through in what is a crazy time in the market. Thank you all!!PositiveResponsiveness, Professionalism

Rebecca · 21 June 2021

★★★★★ 1/5

Google

I would not recommend using Adam's Estate Agents at all. We booked for a house valuation using their own website a week prior to the appointment. No agent had the decency or professionalism to confirm the appointment, we only received an email. On the day, they did not show up and no communication to explain why. When I rang the office, I was met by an agent who said they do not do valuations unless you are selling there and then. He admitted they didn't communicate this on their website therefore misinforming potential customers and admitted to not fixing the problem. He then went on to insult other local agencies regarding Covid. I am shocked by their lack of customer service and communication skills.

A · 13 February 2021

★★★★★ 5/5

Google

Really professional agency. Easy to work with, great comms and found a tenant for my property in next to no time.

Tim · 30 March 2026

★★★★★ 5/5

Google

We all know that it’s much easier to write a good review than a bad one so this review should be an absolute Doddle. From the first instruction to the sale and completion Adams (Widnes) were tremendous. Easy to deal with but knowledgable and professional and the sales manager Neil came across as dead straight and honest, which sort of contradicts the stereotype. I’d have absolutely no hesitation in using this company again and would heartily recommend to friends and family. Thank you

A · 15 December 2020

★★★★★ 5/5

Google

Thank you to Leah for sorting out the issues at the house for me, always gets back to me with updates and good to know that tenants are looked after 👍🏻 Kelley …

Anonymous · 27 August 2020

★★★★★ 5/5

Google

Adams were brilliant. They secured a great selling price from our buyers, and navigated a complex sales cycle, with them being international buyers too. Tracey, Neil and all the team were supportive and communicative throughout. I would not hesitate in recommending them to anyone!

Fraser · 13 June 2024

★★★★★ 5/5

Google

A+++ Exceptional service, highly recommended. We weren’t sure which agent to choose when selling our house in Widnes, however when Adams sold our neighbours house in less than a week we thought they’d be a good choice, we weren’t wrong! They quickly found us a buyer and everything progressed really smoothly until COVID-19 hit and the buyer pulled out just before exchange. Adams quickly found us another buyer and even with lockdown the sale progressed quickly and they really did do everything they possibly could to help make the process as smooth, fast and stress free as possible. Very good communication with fast replies. The whole team we’re very helpful and professional, Neil in particular went out of his way to provide an exceptional service, helping us out at a very difficult time. Nothing was too much trouble, even in the challenging COVID environment. We didn’t even have to pay a penny until completion, they really did work hard! Thank you very much! Highly recommended and very much appreciated.PositiveResponsiveness, Quality, Professionalism, Value

Aimee · 27 August 2020

★★★★★ 5/5

Google

I have dealt with Adams for Over 2 years now, mainly from the Widnes Office. We purchased a property through Adams and they where extremely helpful through-out the entire process. Adams are also our Managing Agent for a property we rent out and they have made this process seamless with the support and expertise they have. We also use their approved contractors for any works in our property and this gives us peace of mind. Whether you are buying,selling or renting property Adams will definately support all your requirements.

Jayne · 17 August 2020

★★★★★ 5/5

Google

I have dealt with Adams for Over 2 years now, mainly from the Widnes Office. We purchased a property through Adams and they where extremely helpful through-out the entire process. Adams are also our Managing Agent for a property we rent out and they have made this process seamless with the support and expertise they have. We also use their approved contractors for any works in our property and this gives us peace of mind. Whether you are buying,selling or renting property Adams will definately support all your requirements.

A · 17 August 2020

★★★★★ 1/5

Google

Had a viewing, made an offer - was rejected as I didn't want to use their Mortgage Advisor. I had my own (with a DIP) and I couldn't see a reason why I would have to use theirs. It is against Treat Customer Fairly. Avoid.

Milly · 21 May 2024

★★★★★ 5/5

Google

Have used Adam’s on a number of occasions and found them to be extremely professional.

David · 4 July 2025

★★★★★ 5/5

Google

My sale was a very long and extremely stressful process due to issues in the chain and unresponsive solicitors. I would not have got through it without the kind, tactful and efficient support of Tracey Sullivan and Lorraine George. Thank you ladies.

Penny · 14 June 2024

★★★★★ 5/5

Google

Can’t recommend enough ! Absolutely amazing service from Neil and the team. I have used Adams more than once and never had a bad experience. For great pictures and amazing customer service call Neil.

Jack · 17 September 2018

★★★★★ 1/5

Google

I have noticed many good reviews but sadly as a 'buyer' I was not impressed at all, maybe they do their best for a seller as they will get a commission. I had to deal with 3-4 individuals from this company in Widnes and my appraisal of them is not good at all. From the beginning whilst making an offer and discussing options and really wanting to make sure of our decision, we were phoned and very rudely asked or even demanded to know (and I will paraphrase) dyou wannit or wah? and also told "you'll not get a cheaper place in Widnes than this price for that type of property" Talk about rude! Anyway we did reluctantly go ahead with the deal until we went around to check some measurements and found decorators tools and a large pool of water in the dining room. On questioning the manager about this I was told the obvious that it looked like someone was decorating... Yes I said but why? And why the large pool of water? Also there was a dehumidifier tucked under the stairs and they couldn't tell me why that was present either so I told them the deal was off until they could get an explanation for all the oddities. I did get a house buyers building report done and the surveyor did say the area was known for damp and that when he was there there was a decorator there which he thought strange, as the price of sale had already been agreed.He also said that there was no dehumidifier present when he made his survey... although we noticed there was before and after the survey hmmm. As the manager did not get back to me in good time with the answers I made a point of sending an email to him highlighting the severity of the problems and that it was the reason we were quickly deciding to change our minds. Sadly the manager was unable to respond but someone else from the company did to say that he couldn't. I then had to wait a few days before they got back to me to tell me they had trouble getting through to the vendor and when they did he just said they were decorating but they did not give specific reasons for the decorating, the water or dehumidifier. They did not offer at any point after the questions I had asked to reassure us or even find out for us the specific reasons for the strange happenings. I mean would you want to buy a house with an unexplained pool of water and intermittent dehumidifier appearances? My conclusion is, and these are only my theories, that they had another buyer in the wings who maybe wanted to pay a different price or they simply could not be bothered. Either way they acted unprofessionally and in a manner where I can honestly say I do not trust them, if I was buying through them I would certainly be aware of everything about them. Maybe in the next property crash they wont be so callous and respect the buyer and seller alike. I do find it intriguing that a negotiation should go so far and then the agent completely fail and give up to answer a few simple questions and bring the negotiation to an end due to what seems like incompetence. It is also frustrating that we paid in part solicitors fees and a surveyors report, this is an updated review and it makes me laugh when they answer below about 'I should of complained' .. I did! Oh and don't forget they have been selling houses in Widnes for 28 yrs, this has no bearing on the subject at all. Next stop the regulator!

Merkaba · 3 October 2019