Trusted Agent profile · Halton
Verified
★★★★★
248 reviews across 2 platforms
60A High Street Runcorn, RUNCORN, Halton, WA7 1AW
HomeSmart Lettings Runcorn's office in Halton, at 60A High Street Runcorn, is rated 4.7 out of 5 across 248 reviews on two platforms, including 236 Google reviews rated 4.7.
Every review we hold for the Halton office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service, no issues. Alisha Pass and Janessa Walker managed my letting arrangement and the process was very smooth and professional. It was particularly good because they handled my case all the way from viewing to contract signing. Many thanks.
Hi Daisy, Thank you for leaving us a review and for your kind words, all the best in your new home. Kind regards Helen
5/5
GoogleHomeSmart Lettings were very professional and made moving into my first house very easy and swift. Within 7 days I was able to view a house, process the paper work and move in. Alli and Sophie were very helpful with all queries and made moving an enjoyable experience with no stress.
Thank you for your kind words and for taking the time to leave a review
5/5
GoogleI have just moved in to my new property with the help from Homesmart lettings. As a company they made is very easy from start to finish and I am made up with my new home. Laura went above and beyond to help me secure this property and was …
Thank you for taking the time to leave us a review, I am so pleased you have had a good experience with us. All the best in your new home 🏠 …
5/5
GoogleDealt with Jenessa Walker. Very smooth experiance and she was extremely helpful. Would definitely recommend!
Hi Adz, thank you for your kind words. We are pleased you have been happy with our service and look forward to assisting you in the future. Best regards Helen
5/5
GoogleWas great to meet Hamid yesterday, he was really helpful and went through the process of the appointment really clearly. Has also been really proactive in sorting even small issues since we met yesterday. Fantastic person and service
Hi Danny, thank you for taking the time to leave us a review and for your kind words. I am glad Hamid has been helpful. All the best in your home. Kind regards Helen
5/5
GoogleI had a very positive experience when searching for a rental property. I had an important deadline and Alisha and Janessa really got things moving for me. Thanks again for your help!
Hi Tom, thank you for your kind words and for taking the time to leave us a review. I am glad to hear Alisha and Janessa were able to help you. All the best in your new home. Kind regards Helen
5/5
GoogleExcellent 1st class letting agents I rent my properties through them , Hamid who deals with repairs etc for my properties knows his stuff and is very professional, polite and always helpful is an asset to this company
Hi Mark, thank you so much for taking the time to leave us a review! We’re thrilled to hear that you’re happy with our service, and it’s great to know that Hamid is taking good care of your properties. Your feedback really does mean a lot to us as a small business. We’re excited to keep managing your properties for you. Kind regards Helen
5/5
FacebookMy partner and I have just completed letting a property through HomeSmart Lettings. Our personal agent was Alli, who was amazing. She has been there for us from beginning to end, answering my many queries, tirelessly and guiding us through the process. Great customer service! Thanks Alli Well done!
Thank you for your lovely kind words and for leaving a review. We hope you are very happy in your new home
4/5
GoogleI use HomeSmart for the management of rental properties, so made perfect sense to continue with them for sale of a property. The team are great, attentive and ever helpful.
Hi Nikki, thank you for leaving us a review, its great to hear you have been pleased with our service. Kind regards Helen
5/5
GoogleHomesmart are my letting agent and Alli Coleman is my usual contact there. She has been brilliant. Proactive, helpful and friendly - even when things got a bit more complicated than we expected!! I live overseas; it is great to know that my …
Thank you for your kind words and for taking the time to leave a review 👍🏻 …
5/5
GoogleFantastic service. I wanted to move in as quick as possible and Ali was very helpful and made the whole process quick and easy. She didn’t mind me contacting her with my many queries and was professional, approachable and caring. The online …
Thank you for your kind words, all the best in your new home 🏡 …
5/5
GoogleThe process with homesmart letting agency was smooth and quick. Service received from office staff was always professional and quick. Would recommend as the service received was fantastic! Would like to thank Sophie in particular for her help and quick professional manner. Thanks
Thank you for taking the time to leave a review and for your kind words
5/5
GoogleAbsolutely seamless process to use Homesmart Estate agents, dealt with everything easily and professionally and all the team i encountered were absolutely fantastic!
Hi Steven, thank you so much for your kind words, I am so pleased to hear you have been happy with HomeSmart Estates. All the best. Kind regards Helen
5/5
GoogleThe agent (Ms Janessa Walker) is very nice and helpful! As the first time tenant, I have lots of questions about renting house and she always reply fast and very professional!
Hi Cindy, thank you for leaving us a 5 star review and for your kind words. Its great to hear Janessa has been helpful. All the best in your new home. Kind regards Helen
5/5
GoogleThe staff are fantastic, I dealt with Carolyn she was really helpful . The best letting agent I have used for renting . I would highly recommend them. They make everything really easy and go the extra mile to help. Thanks .
Thank you for your kind words and for taking the time to leave a review
5/5
GoogleHomesmart have managed my property for the last few years. Always professional and responsive. A friendly and competent team
Hi Talib, Thank you for your continued trust over the past few years! We're so pleased to hear you've found our team professional, responsive, and friendly. It’s always a pleasure working with you, and we really appreciate your kind words and ongoing support. Kind regards Helen
5/5
GoogleVery smooth move with the lettings agency during a busy month of December. All went well and communications were timely throughout application process to the move. Very easy to use online e-sign forms and contract. …
Thank you for your kind words and for leaving a review. All the best in your new home 🏡 …
5/5
GoogleSophie is great and always answers any queries you have promptly. Shes always there to liase with the landlord or arrange any repairs really quick. The whole letting agents are fab and always happy to help!
Thank you for taking the time to leave a review, we really appreciate it 👍🏻 …
5/5
FacebookSophie is so very helpful, always keeping me up to date on any issue with my house and going out of her way to help me sort them. She does a grand job as part of the HSL team.
Thanks Nikki!
5/5
GoogleMassive thank you to the team at HomeSmart Lettings! I was given really short notice on my previous property and Sophie and the team managed to turn the full letting process around in less than a week! …
Thank you for your kind words and for taking the time to leave a review
5/5
GoogleVery good and professional experience, best letting agency I have come across. I will always use them for future Lettings or Buying of properties.
Hi Emmanuel, thank you for sharing your feedback with us, I am glad you have had a good experience. All the best in your new home. Kind regards Helen
5/5
GoogleVery happy with the property management and tenant find services. All the team are helpful and responsive. Sophie is fantastic quickly actioning anything and Carolyn also excellent helping with queries and advice. Thank you HomeSmart!
Thank you for your kind words Nicky and for taking the time to leave us a review 👍🏻 …
5/5
GoogleGreat service from branch manager, Jonathan. We were kept informed throughout the process and Jonathan went beyond what was expected to help us find our unit.
Hi Gareth, I am glad you have been happy with our service and with Jonathan. as a small independent business, feedback from clients is important to us, so thank you so much for taking the time to leave a review, regards Helen
5/5
GooglePleasant staff who were always available to call with any enquiries. Helped me through a long house move.
Hi Jim, thank you for your kind words and for leaving a review. Wishing you all the best in your new home. Kind regards Helen
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