Trusted Agent profile · Halton

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HomeSmart Lettings Runcorn Halton reviews

4.7

★★★★★ Excellent

248 reviews across 2 platforms

60A High Street Runcorn, RUNCORN, Halton, WA7 1AW

HomeSmart Lettings Runcorn's office in Halton, at 60A High Street Runcorn, is rated 4.7 out of 5 across 248 reviews on two platforms, including 236 Google reviews rated 4.7.

Google logo

4.7 / 5

236

Reviews on Google

This office

Facebook logo

4.7 / 5

12

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Halton office, from every platform, shown as written. First names only.

5/5

Google

Janessa and Alisha have been amazing. They have made my move very easy and straightforward I would highly recommend home smart to anyone. Thank you so much I am very grateful for the help and support.

Keighley · 17 May 2024

Agent replied · 31 December 2023

Hi Keighley, thank you for taking the time to leave us a review and for your kind words. As a small independent business, your feedback means a lot to us. We are pleased you have been happy with the service especially with Janessa and … More

5/5

Google

Happy with Home Smart !!! I really recommend them!

Victoria · 17 May 2025

Agent replied · 23 October 2024

Hi Victoria, thank you for your kind words, I am glad you have been pleased with our service. All the best in your new home. Kind regards Helen

1/5

Google

These don't even deserve 1 star. Survived in the property I rented out for 9 months. They said write a list of potential improvements that needed doing... so I written: lights need fixing in bathroom... cracks in wall... no heating so can …

Adam · 4 October 2023

Agent replied · 18 October 2023

Hi Adam, I am sorry you have not been happy with your experience. We have taken on board your feedback and are always trying to improve. Best regards Helen

2/5

Google

Based on our dealings over our application for 5 chester close, we felt very let down due to lack of communication when asked for updates, never received promised call backs, emails not responded to, we were told at the viewing that no …

Irene · 4 October 2023

Agent replied · 18 October 2023

Hi Irene, I am sorry to hear you have not been happy with your experience with HomeSmart. We do receive applications in all the time. We do strive to keep applicants updated and I am sorry that we have fallen short this time. I take on board your feedback and will work on improving communication. Best regards Helen

1/5

Google

Yesterday, I visited a property and promptly submitted my letter of interest via the online form an hour after the viewing. Despite not receiving any email acknowledgement, I didn't dwell on it at the time. Today, I decided to call the …

Richard · 4 October 2023

Agent replied · 18 October 2023

Hi Richard, I am sorry to hear you were not happy with our service. Unfortunately houses are going under reference really quickly and we are receiving several applications … More

5/5

Facebook

So far my experience working with Mrs KAYLA WILLIAMS has been incredible. She is extremely knowledgeable in all aspects of Trading, very networked and I'm very fortunate to have been referred to her after many lose but she helped me regain it all. I highly recommend her to you all, contact her for your BITCOIN, BINARY, INVESTMENT, she is the best trader. Reach out to Mrs. KAYLA WILLIAMS and thank me later, contact her Email: kaylawilliamsfx@gmail.comWhatsApp: +1 (864) 777-0838

Rethabile · 14 March 2023

5/5

Facebook

I saw so many positive reviews about Mrs. Cathy Frederick and I must confess that surely she is a skilled professional trader and the best among all as her clients all said, she managed my account after I invested $1,000 and got a successful withdrawal of $12,100 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done". with Mrs. Cathy your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her via Email:cathyfrederick867@gmail.com WhatsApp: +18504466717

Call · 8 February 2023

5/5

Google

Amazing landlords we have been residents with home smart lettings for 10 years. Any issues are sorted out immediately. We felt so safe in their hands. Had we not relocated we would have stayed with them for a long time to come.

Charlotte · 20 July 2023

Agent replied · 18 October 2023

Hi Charlotte, thank you for your kind words and for taking the time to leave a review. It has been a pleasure having you and your family as tenants and we wish you all the best in your new adventure. Best regards Helen

5/5

Facebook

I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just within 7 working days, I got a total return of $6,500 I am really grateful ma'am some of your competitors could learn a thing or two from you Mrs. KAYLA WILLIAMS. Contact her if you are having difficulties in investing on forex/stock trading. Email: kaylawilliamsfx@gmail.comWhatsApp: +1 (864) 777-0838

Stephanie · 10 January 2023

5/5

Google

The entire team at Homesmart Lettings have been excellent and proactive throughout. A real pleasure to work with and will certainly be our go to agents in future.

Malcolm · 17 May 2024

Agent replied · 31 December 2023

Hi Malcolm, Thank you for leaving us a review, as a small business we love to hear feedback from our clients. We are pleased you have been happy with our service and look forward to assisting you in the future. Kind regards Helen

5/5

Google

Very friendly, lots of helpful advice. Process was easy, and well explained. Would definitely recommend.

Twisted · 16 September 2019

Agent replied · 18 October 2023

Thank you for your kind words

5/5

Google

Working with HomeSmart Lettings has been an absolute pleasure. I have found the client relationship team to be excellent to work with - They are prompt at replying to messages or addressing any concerns/queries. I highly recommend working with this agency.

Lou-Ann · 17 May 2023

Agent replied · 18 October 2023

Hi Lou-Ann, thank you for your kind words and for taking the time to leave a review. As a small independent business, it means the world to us to get good feedback. It has been a pleasure to work with you. All the best, Helen

1/5

Google

I drove over 120 miles to view a property this afternoon only for the letting agency to tell me that someone else has placed an application on the home I was viewing, even though they told me they had received 0 applications only 3 days …

Adam · 4 October 2022

Agent replied · 18 October 2023

Hi Adam, I can understand your frustration. Until an application has been accepted on a … More

5/5

Google

Many thanks to Sophie Hawthorn for her excellent service.

Martin · 16 September 2020

Agent replied · 18 October 2023

Thank you for your kind words and for taking the time to leave a review

1/5

Google

NOT RECOMMENDED they are a waste of time, they will schedule you for viewings then rent the houses before you get to see them or have any answer from the application …

Adrian · 4 October 2023

Agent replied · 18 October 2023

Hi Adrian, houses are renting really quickly at the moment, so we do sometimes need to cancel future viewings once a suitable application has been submitted. It would be a waste of everyone's time if we kept on doing viewings when we have … More

5/5

Google

Excellent service, no issues. Alisha Pass and Janessa Walker managed my letting arrangement and the process was very smooth and professional. It was particularly good because they handled my case all the way from viewing to contract signing. Many thanks.

Daisy · 20 December 2024

5/5

Facebook

Having had a poor experience with a different letting down south whilst at university, it has been a pleasure to deal with Homesmart lettings. We have been in a homesmart let house for the last 18 months and they have always been responsive and good to deal with.Thanks very much to Sophie, Carolyn and of course the landlord.

Andrew · 23 November 2019

Agent replied · 18 October 2023

Thank you for your lovely words and for leaving us a review

5/5

Google

Sophie was very helpful and very knowledge

Stephen · 16 September 2020

Agent replied · 18 October 2023

Thank you for your kind words and for taking the time to leave a review

5/5

Facebook

Successful withdrawal without been charged of fee is what makes the crypto project reliable. I was very doubtful to invest and trade to increase my coins, I needed a honest account manager to guide me through the investment course. All thanks to this broker, simple account funding, easy withdrawal directly to my paxful wallet with a profit that accumulated $15,000 am so excited and unreservedly express my gratitude to Mrs Kathy Lawrence who guided me on the course. She's trust worthy and I do recommend her. For guidance on how to set up a trade: Email: Kathylawrence.002@gmail.com WhatsApp +15129673449 She is very trustworthy and reliable.

江寒 · 11 January 2022

1/5

Google

Absolutely horrendous service since my private landlord switch the management. We are privately renting and our house used to be under private management and things were absolutely perfect. …

Blessed · 4 October 2023

Agent replied · 17 May 2026

Hi Nelly I am sorry to hear about your experience. Out of hours we do use a call … More

5/5

Google

Started doing work with homesmart Lettings ,staff are really friendly,professional and already have a great rapport with Jake

Karl · 17 May 2024

Agent replied · 18 October 2023

Hi Karl, thank you for your kind words and for taking the time to leave a review. Jake is a real asset to our team. Thank you. Best regards Helen

5/5

Google

Ben from HomeSmart lettings was really helpful while I was searching for a property to let. I had been searching for a few months and finally found a house that suited my needs. The whole process from my sister viewing the house on my …

Debra · 4 October 2021

Agent replied · 18 October 2023

Hi Debra, Thank you for taking the time to leave a review, it is lovely to hear you have been pleased with our service and particularly with Ben. As a small independent business, it means a lot to us. We wish you all the best in your new home, regards Helen

5/5

Facebook

I have been a tenant for over 9years and can't fault these guys and company, fantastic people and anything I needed they helped out, always fantastic to talk to and fixed any problems I had will always recommend to everyone who's looking for fabulous landlord and housing company.Thank you.

Hayley · 3 September 2020

Agent replied · 18 October 2023

I saw so many positive reviews about Mrs. Cathy Frederick and I must confess that surely she is a skilled professional trader and the best among all as her clients all said, she managed my account after I invested $1,000 and got a successful withdrawal of $12,100 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done". with Mrs. Cathy your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her via Email:cathyfrederick867@gmail.com WhatsApp: +18504466717

5/5

Google

Very helpful and co-operative letting agent. I've not had any issues at all, and they've been willing to help when needed without issues. …

John · 4 October 2023

Agent replied · 18 October 2023

Hi John, thank you for your kind words and for taking the time to leave a review. As a small business, reviews mean the world to us. All the best in your new home, we are looking forward to looking after your tenancy. Helen

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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