Trusted Agent profile Β· Halton
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250 reviews across 2 platforms
60A High Street Runcorn, RUNCORN, Halton, WA7 1AW
HomeSmart Lettings Runcorn's office in Halton, at 60A High Street Runcorn, is rated 4.7 out of 5 across 250 reviews on two platforms, including 238 Google reviews rated 4.7.
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HomeSmart Lettings Runcorn Halton won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Halton office, from every platform, shown as written. First names only.
5/5
GoogleJonathan and the Homesmart team are fantastic for landlords, make every transaction a simple and pleasurable experience, would highly recommend!!!
Hi Nikki, thank you for your kind words and for taking the time to leave a review. It has been a pleasure to be of service to you. Many thanks Helen
5/5
GoogleCouldn't ask for a better letting agent from a tenant point of view. Very efficient, quick to respond and make it very simple to renew the tenancy β¦
Thank you for your kind words and for leaving a review
5/5
GoogleHome Smart Lettings - Brilliant, staff are very friendly - our landlord is the owner and very approachable and helpful. We havenβt had a problem at all with them. Would recommend.
Thank you for your review
5/5
GoogleGood experience. Quick out of hours service when boiler broke, both electrician and plumber came over in 1-2 days and fixed it (worked even during weekend). Can recommend.
Thank you for your kind words and for taking the time to leave us a review. I am glad you were pleased with our maintenance team, they really do work hard to keep tenants happy
5/5
FacebookA five star rating for the group at Home Smart Lettings Runcorn. William and the girls are an amazing team and kind/sweet people. Truly couldnβt find a nicer bunch of people!
Thank you for your lovely review, I am glad you have been happy with our service and especially our staff
5/5
GoogleVery helpful and friendly staff π β¦
Hi Rebecca, Thank you for your kind words. Our team will be so pleased as they do work hard. β¦ More
5/5
GoogleHomeSmart look after several properties for me and I have never had any problems and I am always very happy with the service, highly recommended!
Thank you for your kind words Marcus, its a pleasure to work with you
5/5
GoogleFast replies to enquiry emails, great support with issues, and understanding agents when times get tough. HomeSmart definitely know how to keep their clients happy!
Thank you for your kind words and for taking the time to leave a review
5/5
FacebookI walked through the door of HomeSmart Lettings on Thursday 6th April homeless, after experiencing a major house fire. On Wednesday 12th April I collected the keys to a new temporary home for my family!!! Thank you girls.....you were amazing. Made me feel so at ease with the process under very stressful circumstances. Very professional team, warm and welcoming. Highly recommend them. οΏ½Xx
1/5
FacebookAbsolutely Rubbish The Staff Havenβt Got a clue!!! We Enquired About a house Had No Feedback/ They Have No communication Skills What So Ever!!
I had a viewing at 10:30 this morning, rand at 09:20 to confirm Iβd be there, drove from litherland for 40 minutes, paid 2 ways on the roll bridge. Rang when I got there to see where the agent was and was told theyβd tried to ring me yesterday and this morning to let me know. Waiting for the recording of call now. No respect at all. Hope you found somewhere with someone suitable x
5/5
GoogleHomeSmart look after several properties for me and I have never had any problems and I am always very happy with the service, highly recommended!
Thank you for your kind words Marcus, its a pleasure to work with you
5/5
GoogleStaff always respond to queries and endeavour to rectify problems promptly. I predominantly have contact with Sophie who is professional but friendly, helpful and approachable.
Thank you for your kind words, I am pleased to hear that you have been happy with our lovely Sophie π β¦
5/5
GoogleReally good services and always in contact with the sales advisor Alli anything you need she was always willing to help us.
Thank you for your kind words and for taking the time to leave a review
5/5
GoogleVery friendly staff. I'm with HomeSmart lettings from 4 months. They always help and fix every issue very quickly! I can only say: brilliant!
Thank you for your lovely words, its great to hear you are happy with our service
5/5
GoogleI found them extremely helpful especially as Iβm a first time buyer
Hi Erin, Thank you for your kind words and for taking the time to leave a review. We wish you every happiness in your new home.
5/5
GoogleThe staff in this place are very knowledgable, friendly and helpful. They come highly recommended and I will be using them in the future. Thanks
Thanks John
5/5
GoogleReally helpful, quick to respond and very attentive service from Sophie H. Overall flawless experience and service
Thank you for your kind words and for taking the time to leave a review
1/5
GoogleHit and miss staff attitude repairs are make do always costs the Tennant to do anything.
Thank you for your feedback. We will review our training to ensure staff attitude is consistent. All the best in your new home
4/5
GoogleLooking to rent out my Runcorn apartment
Hi Isambard, thank you for getting in touch, please contact our office on 01928 246888 or email info@homesmartlettings.com and we would be happy to help. π β¦
5/5
GoogleBrilliant staff who are always willing to help whenever thereβs an issue. A no hassle letting agency β¦
Thank you for your kind words, it means a lot to our team
5/5
GoogleReally welcoming friendly staff making moving home a enjoyable experience!
Thank you for your kind words, wishing you all the best in your new home
5/5
GoogleSplendid service. Let quickly to good tenants and didn't charge me a fortune to do so.
Thank you for your kind words, glad to have been of service to you
5/5
GoogleUntill now is ok we will see in future .i hope the same
Thank you, we look forward to being of service to you
5/5
GoogleHelpful and attentive staff, defo recommend!
Thank you for your kind words and for taking the time to leave a review, it means a lot to us π β¦
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. HomeSmart Lettings Runcorn won Gold for Best Estate Agent Guide 2022 Gold Award, Runcorn branch at EA Masters 2021.
