Trusted Agent profile Β· Halton

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HomeSmart Lettings Runcorn Halton reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

248 reviews across 2 platforms

60A High Street Runcorn, RUNCORN, Halton, WA7 1AW

HomeSmart Lettings Runcorn's office in Halton, at 60A High Street Runcorn, is rated 4.7 out of 5 across 248 reviews on two platforms, including 236 Google reviews rated 4.7.

Google logo

4.7 / 5

236

Reviews on Google

This office

Facebook logo

4.7 / 5

12

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Halton office, from every platform, shown as written. First names only.

5/5

Google

HomeSmart have been very helpful with helping my dad move to his new home I can’t thank them enough especially Janessa

Janette Β· 27 May 2025

Agent replied Β· 31 May 2025

Hi Janette, thank you for leaving us a review and for your kind words. I hope you Dad will be very happy in his new home and I am pleased to hear Janessa has looked after everything for you. Kind regards Helen

5/5

Google

My tenancy has been taken over by homesmart lettings. The process has been hard paperwork wise for me to get my head around. Sophie hawthorn at the office has been fab taking care of all my questions.... And there has been a lot of questions from me for them to answer.... Sorry about that πŸ™ˆ My new landlord has been very supportive. Between him and the wonderful staff at homesmart lettings, repairs are carried out within the time they say they will do them. They must be good to well erm 'cope with the likes of me' I question Everything and my eye for detail 'being an artist' nothing escapes my attention.... Which is probably 'good' for them.... As their paperwork states "report a minor problem, as minor problems can turn in major problems if left unattended" My house is in a lovely neighbourhood, mainly surrounded by private owners and the house itself is lovely too...... I do like to keep it that way and do my best to keep it nicely decorated....as for 'tidy' well slowly slowly catchy monkey πŸ™ˆ

D Β· 18 October 2020

Agent replied Β· 18 October 2023

Thank you for your lovely words, and for taking the time to leave us a review, I am pleased you have had a good experience with our team at HomeSmart

5/5

Google

Excellent service, worked with Colin - best property manager! Very supportive and efficient, thanks for making my tenancy journey stressless.

Emmanuel Β· 17 May 2025

Agent replied Β· 17 May 2026

Hi Emmanuel, thank you for taking the time to leave a review, it’s great to hear Colin has been looking after you well. He is a real asset to our team. All the best in your new home. Kind regards Helen

5/5

Google

The best agent, very helpful and so kind, thanks for all, excellent service, thank you Janessa. Wish yours the best.

Dobre Β· 17 May 2025

Agent replied Β· 17 May 2026

Hi Dobre, thank you for your kind words and for taking the time to leave a review. I am glad you have been pleased with our service. All the best in your new home. Kind regards Helen

5/5

Google

Thanks, Andy Shaw and Home Smart States Agent, for the excellent work, highly recommended.

Samuel Β· 24 August 2026

Agent replied Β· 25 August 2026

Hi Samuel, thank you so much for your kind review and recommendation. We’re really pleased you’ve had such a positive experience with Andy and the HomeSmart Estates team! Kind regards Helen

5/5

Google

We had met Janessa on a previous viewing to the house we eventually came to rent.. and found her to be extremely intuitive when matching us with our eventual property. Many thanks John & Maria

John Β· 8 October 2024

Agent replied Β· 23 October 2024

Hi John & Maria, thank you so much for your kind words, it’s great to hear you have been pleased with Janessa. All the best in your new home. Kind regards Helen

5/5

Google

A very communicative and responsible company. It’s nice to cooperate with You.

Andrzej Β· 24 August 2026

Agent replied Β· 25 August 2026

Hi Andrzej, thank you for your kind review! We really appreciate your feedback and are so pleased you’ve had a positive experience working with us. Kind regards Helen

5/5

Google

Amazing experience with Homesmart. Colin was really helpful, honest and approachable.

Jessica Β· 17 July 2025

Agent replied Β· 17 May 2026

Hi Jessica, thank you for leaving us a review, its great to hear you have been pleased with our service and with Colin. All the best in your new home, kind regards Helen

5/5

Google

A great experience. Clear communication and friendly informative people. Janessa was great from start to finish.

Ray Β· 17 May 2025

Agent replied Β· 17 May 2026

Hi Ray, thank you for leaving us a review. I am glad you have been pleaded with our service and especially with Janessa. All the best in your new home. Kind regards Helen

5/5

Google

Colin recently helped my partner and I to sell our home and we couldn’t be happier with the quality and speed of the service. Highly recommend, very professional and trustworthy - thanks again!

Gema Β· 13 February 2026

Agent replied Β· 13 April 2026

Thank you so much for your kind words Gema. We’re delighted Colin was able to support you and your partnerwith your home sale. Your recommendation means a lot to us at HomeSmart Estates. Wishing you all the best in your new home. Kind regards Helen

5/5

Google

Absolutely amazing Janessa was fab showing me around my gorgeous new home and both her and Alisha was there to answer any questions also received a beautiful box of goodies on day of move in highly Recommended

Nikki Β· 17 May 2024

Agent replied Β· 25 March 2024

Hi Nikki, thank you for your kind words and for taking the time to leave a review. I am glad you have been happy with the service you have received, all the best in your new home. Kind regards Helen

5/5

Google

HomeSmart Estate helped me to find a lovely home, they guided me through the rental process and very responsive, highly recommended their services.

Allan Β· 30 April 2026

Agent replied Β· 7 May 2026

Hi Allan, thank you so much for taking the time to leave us a 5 star review!! Our team love to receive feedback. All the best in your new home. Kind regards Helen

5/5

Google

Professional and friendly service so far. Janessa has been brilliant.

Nicola Β· 17 May 2025

Agent replied Β· 26 December 2024

Hi Nicola, thank you for you kind words and for taking the time to leave a review. I am glad you have been pleased with our service. Kind regards Helen

5/5

Google

I would like to recommend HomeSmart Estates Agent to everyone 😊😊😊 since I received prompt email reply and thorough explanation from one of their staff, Alisha☺️☺️☺️As a newcomer to the UK, I really appreciate of Alisha’s help. She helps me to rent a place step by step and settle the problems I face. Thank you once againπŸ˜‡πŸ˜‡πŸ˜‡ …

Shirley Β· 17 May 2025

Agent replied Β· 17 May 2026

Hi Shirley, thank you for taking the time to leave us a review and for your kind words. I am glad you have been happy with our service and Alisha has been helpful. All the best in your new home and welcome to the UK. Kind regards Helen

5/5

Google

The team make the process of finding a home very smooth and always in a professional way. :D

Christian Β· 23 April 2026

Agent replied Β· 7 May 2026

Hi Christian, it’s great to hear you have been pleased with our service. Thank you for taking the time to leave us a review. All the best in your new home. Kind regards Helen

5/5

Google

I have worked alongside Homesmart Lettings for over a year, they are a great company to work with, their staff are very attentive and professional. They have an excellent understanding of the local market and ensure to take pride in their work. Would highly recommend the business to landlords and tenants a like!

Adrian Β· 17 May 2025

Agent replied Β· 23 October 2024

Hi Adrian, thank you for taking the time to leave a review and for your kind words. We love working alongside you side you too. Kind regards Helen

5/5

Google

Really helpful staff, very thorough and answered any questions asked. Very professional company.

Gavin Β· 23 April 2026

Agent replied Β· 7 May 2026

Hi Gavin, thank you for taking the time to leave us a review, it means a lot to our team. All the best in your new home. Kind regards Helen

5/5

Google

I would like to thank Ali at Homesmart Lettings for being so helpful and looking after our rental application so we’ll. She didn’t mind me ringing her with my many queries, being professional but approachable and caring. Well done Ali, I’m sure my partner and I will be very happy in our first home together. Thank you!

Jackie Β· 16 September 2020

Agent replied Β· 18 October 2023

Thank you for your kind words and for taking the time to leave a review

5/5

Google

In the very short space of time and interaction with this team they've been nothing but attentive, professional and efficient. I can not thank Laura enough for all her help and anyone thinking of using this lettings agency i would highly recommend, they really do go above and beyond thank you so much

Nisha Β· 30 June 2021

Agent replied Β· 18 October 2023

Thank you for taking the time to leave us a review, I am pleased you have been happy with the service and wish you all the best in your new home 🏑 …

5/5

Google

The agents at HomeSmart were incredibly friendly, welcoming and fast moving in every regard. I am really glad to have had them work on my tenancy. It made looking for and renting a home much less stressful.

Mabel Β· 8 August 2025

Agent replied Β· 8 May 2026

Hi Mabel, thank you for your kind words and for leaving us a review, I am so pleased that you have been happy with our service. All the best in your new home. Kind regards Helen

5/5

Google

Great company to work with - always there to help with any queries i have :)

Nicole Β· 13 February 2026

Agent replied Β· 13 April 2026

Hi Nicole, thank you for taking the time to leave us a review, it means a lot. Kind regards Helen

5/5

Google

Took 1 week from going on the market to get a buyer as Colin knew the market. Very happy

Janet Β· 13 January 2026

Agent replied Β· 13 April 2026

Hi Janet, thank you for taking the time to leave us a review, I am glad you have been pleased with the service, Colin really knows his stuff!! All the best in your new home. Kind regards Helen

5/5

Google

I have been working with Janessa Walker who has helped me with my tenancy and has made it a very smooth and pleasant process. She has been very helpful and I couldn’t have asked for a better member of staff to help me through it.

Jemma Β· 27 March 2025

Agent replied Β· 17 May 2026

Hi Jemma, thank you for your kind words and for leaving us a review. Its great to hear Janessa has been helpful and that you have been pleased with our service. Janessa is a great asset to our team. All the best in your new home. Kind regards Helen

5/5

Google

Myself and husband used homesmart estates agent to find our home . We are absolutely thrilled and excited for this chapter. Their team is very kind and supportive we couldn’t have asked for better help. Thank you so much .

Smi Β· 17 May 2025

Agent replied Β· 17 May 2026

Hi Smi ley, Thank you for your kind words and for taking the time to leave a review. All the best in your new home. Kind regards Helen 🧑 …

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