Trusted Agent profile · Halifax
★★★★★
2,599 reviews across 2 platforms
Dean Clough Mills, Dean Clough Industrial Park, Halifax, HX3 5AX
Covea Insurance services Limited's office in Halifax, at Dean Clough Mills, is rated 3.7 out of 5 across 2,599 reviews on two platforms, including 627 Google reviews rated 3.9.
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent very well explained
Excellent very well explained, all my options thanks
Hi there, thank you very much for taking the time to leave us a review. We're really glad you were happy with the service you received from our team! Many thanks, Stephanie
1/5
TrustpilotBeen trying to get through for 4 days…
Been trying to get through for 4 days now ? Whats going on ?
Hi Kirsty,I'm really sorry you've been having trouble getting through, if you could please email your details to social@coveainsurance.co.uk and we will ask the claims team to call you.Many thanks,Stephanie
5/5
TrustpilotDealt with my phone call very…
Dealt with my phone call very efficiently
Hi there, I'm glad to hear you're happy with the efficient service you received. Thank you for taking the time to leave us a review we really appreciate it. Many thanks, Stephanie
5/5
TrustpilotClaim
Aiden yellow was very helpful and got my clam sorted quickly
Hi Reis, thank you for leaving us a review about the service you recieved - we really appreciate it! For GDPR purposes please can you remove Aiden's last name from your review? Many thanks, Giorgia
5/5
TrustpilotVery knowledgeable
Very knowledgeable. Persinable but professional.
Hi Linda, we're glad to hear you were happy with the service provided! Many Thanks, Melissa
5/5
TrustpilotVery pleasant and knowledgeable lady
Very pleasant and knowledgeable lady. Extremely helpful.
Hi Peter, thanks for taking the time to leave us a review, it's great to hear that you were happy were our service. Many thanks, Stephanie
5/5
TrustpilotVery helpful regarding my claim
Very helpful regarding my claim. Very patient and polite
Hello Mrs Davidson, thank you for letting us know about the service you received we really appreciate it. Kind Regards, Giorgia
5/5
Trustpilotexcellent
Staff are great very helpful couldn’t have asked for a better service
Hello Bethany - thank you for leaving us a review, I'm really happy to hear it! Kind Regards, Giorgia.
5/5
GoogleCian gave good, calm advice and direction during our call. Really nice to see this during a potentially very stressful time and is a help to me to remain calm. Refreshing!PositiveProfessionalism
5/5
TrustpilotVery helpful and explained the…
Very helpful and explained the processes very well
Hi Alan, this is great to hear. Thank you for your review. Best Wishes, Giorgia
5/5
TrustpilotVery helpful and reassuring the whole…
Very helpful and reassuring the whole way through
Hi Faye, I'm really glad the team were helpful and reassuring throughout your claim. Thank you very much for taking the time to leave us a review. Thanks, Stephanie
5/5
TrustpilotHandled claims
Chloe lambert handled claims very well, patient and understanding. Would recommend.
Hello, thank you for taking the time to leave us a review and for your nice words about Chloe. Best Wishes, Giorgia.
5/5
TrustpilotGreat customer service and claim dealt…
Great customer service and claim dealt with swiftly.
Hi Sarah, thanks for leaving us a review. I'm really glad you were happy with the service you received. Thanks, Stephanie
5/5
TrustpilotFriendly
Friendly, helpful & efficient service. Thank you.
Hi Carol, you're welcome! Thank you for your feedback about the service you received. Best Wishes, Giorgia
1/5
TrustpilotVery confused
Very confused. Ongoing claim since February 2017. No response to emails from the company.
Good afternoon Julia,We're sorry you hadn't received a response to your earlier emails, we're looking into how this was missed. I believe the team have now been in touch with you and resolved the issues you're having. Kind regards
4/5
TrustpilotGreat customer service from Riz really…
Great customer service from Riz really helpful also.. Explained everything well
Hi - thanks for leaving us a review and for your kind words about Riz. Best Wishes, Giorgia.
4/5
TrustpilotGreat service customer service and all…
Great service customer service and all information provided. Would recommend.
Hi George, thank you for leaving us a review we really appreciate it. Kind Regards, Giorgia.
5/5
TrustpilotVery helpful
Very prompt, friendly and helpful service.
Thank you for your feedback, Lisa. We really appreciate it! Best Wishes, Giorgia
5/5
TrustpilotVery good underwriters for properly …
Very good underwriters for properly protected who give fantastic service and reliable insurance
Hi Andy,Thanks so much for taking the time to leave your review, we're really glad you were happy with our service!Thanks,Stephanie
1/5
GoogleBeen 3 weeks since my claim treat like a criminal asking over again what happened then got an email about a claim that wasn't even my claim APPAULING COMPANYNegativeQuality, Professionalism
5/5
TrustpilotPeople were very polite and helpful. My problem was solved quickly. …
Very helpful people and quickly resolved.
Hi Semra, thank you very much for taking the time to leave us a review. I'm really pleased to see you're happy with the service you received. Many thanks, Stephanie
4/5
TrustpilotVery helpful and keen to provide me…
Very helpful and keen to provide me with good service
Hi Jeremy, thanks for taking the time to send us your feedback, we really appreciate it. Kind Regards, Rachel
5/5
TrustpilotPlease client
Very very helpful and polite
Good Afternoon Mr Wilkins, I am pleased to hear our handlers have provided a pleasing experience. Thank you for taking the time to give feedback. Many Thanks, Declan
5/5
TrustpilotEasy and simple process
Easy and simple process. (Written as a non fault claimant)
Hello, thank you for leaving us a review - we're glad that you found the process easy and simple. Best Wishes, Giorgia.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Covea Insurance services Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Halifax.
