Trusted Agent profile · Halifax

Covea Insurance services Limited Halifax reviews

3.7

★★★★★ Good

2,598 reviews across 2 platforms

Dean Clough Mills, Dean Clough Industrial Park, Halifax, HX3 5AX

Covea Insurance services Limited's office in Halifax, at Dean Clough Mills, is rated 3.7 out of 5 across 2,598 reviews on two platforms, including 627 Google reviews rated 3.9.

Google logo

3.9 / 5

627

Reviews on Google

This office

Trustpilot logo

1,971

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Halifax office, from every platform, shown as written. First names only.

5/5

Trustpilot

Friendly and professional.

Friendly and professional.Easy to deal with.

Mrs · 15 January 2021

Agent replied · 16 June 2024

Hi there, thank you very much for leaving us a review. I'm really glad you're happy with the service you received. Many thanks, Stephanie

5/5

Trustpilot

Absolutely spot on smooth process and…

Absolutely spot on smooth process and very helpful staff

Thomas · 27 February 2020

Agent replied · 16 June 2024

Hi Thomas, thanks so much for taking the time to leave us a review, I'm really glad to hear our people were able to help you! Thanks, Stephanie

5/5

Trustpilot

Very easy to deal with and seemed to be…

Very easy to deal with and seemed to be genuine

Ian · 4 October 2019

Agent replied · 16 June 2024

Hi Ian, thank you for leaving us a review about the experience you had with us. Kind Regards, Giorgia.

5/5

Trustpilot

Very cheerful and helpful

Very cheerful and helpful, thank you

Zoe · 7 December 2020

Agent replied · 16 June 2024

Good Afternoon Zoe, thank you very much for your feedback. Best Wishes, Giorgia

5/5

Google

My handler cian was very easy too talk too. He put me at ease as it was 1st time too deal with this. Highly recommended themPositiveResponsiveness, Quality, Professionalism, Value

Sian · 17 June 2022

5/5

Google

Leanne dealt with my claim in a caring manner. Very friendly though professional. Could not have been any more helpful. Thank you. Makes a refreshing change these days.PositiveResponsiveness, Professionalism

Gillian · 17 June 2022

5/5

Trustpilot

Excellent service

Excellent service, dealt with my claim very quick. Highly recommended

Liam · 24 May 2019

Agent replied · 16 June 2024

Hi Liam, thank you for taking the time to give us a review - we really appreciate it! Best Wishes, Giorgia.

5/5

Trustpilot

Calm and understanding

Calm and understanding, perfect handling reporting the fnol

Ice · 18 March 2020

Agent replied · 16 June 2024

Good Afternoon, thank you for taking the time to leave a review. Best Wishes, Giorgia

1/5

Trustpilot

They dont help just told im not covered…

They dont help just told im not covered abroad

Aurica · 21 October 2019

Agent replied · 16 June 2024

Hi Aurica, if you would like to discuss this further please email social@coveainsurance.co.uk with your details and I can look into this for you. Best Wishes, Giorgia.

5/5

Trustpilot

Very good service

Very good service. Answered all my questions and explained everything.

Vjaceslavs · 23 April 2019

Agent replied · 16 June 2024

Hi Vjaceslavs, thanks for leaving us a review we really do appreciate it. Best Wishes, Giorgia.

5/5

Trustpilot

Fast and great to deal with things that…

Fast and great to deal with things that had happened.

Mrs · 11 April 2019

Agent replied · 16 June 2024

Hello Mrs Mitchell, thanks for leaving us a review - I'm really glad that everything was dealt with as quickly and efficiently as possible. Best Wishes, Giorgia.

5/5

Google

Rating only, no written review.

John · 28 September 2026

3/5

Trustpilot

Claim

Made a claim on one of their customers.very helpful

David · 23 September 2019

Agent replied · 16 June 2024

Hi David, thanks for taking the time to leave us a review. Best Wishes, Giorgia.

5/5

Trustpilot

Red.very friendly.thanks

Friendly,very good explain

Janis · 17 June 2021

Agent replied · 16 June 2024

Hello Janis, thank you so much for your kind words about the service you received, and for taking the time to leave a review for us! Many thanks, Emily

5/5

Trustpilot

Great service

Great service, helpful and polite

Josh · 2 January 2021

Agent replied · 16 June 2024

Hi Josh, thank you for your review. Best Wishes, Giorgia

5/5

Trustpilot

Very efficient

Very efficient, answered all questions. Couldn't have done better

Phoebe98 · 28 August 2019

Agent replied · 16 June 2024

Hi Phoebe, thank you very much for taking the time to leave us a review! Best Wishes, Giorgia.

5/5

Trustpilot

Excellent communication and information…

Excellent communication and information has provided.

Ari · 25 August 2020

Agent replied · 16 June 2024

Good Morning, thank you for your feedback - it's lovely to hear! Best Wishes, Giorgia

5/5

Trustpilot

Friendly and informative service

Friendly and informative service, thank you!

Kerry · 25 August 2020

Agent replied · 16 June 2024

Thank you for your review Kerry, I'm glad to hear you're happy with the service! Best Wishes, Giorgia

5/5

Trustpilot

Hassle free for me

Arranged everything for meIt was hassle free for me

Scott · 28 June 2019

Agent replied · 16 June 2024

Hello Scott, I'm really glad to hear you're happy with the service you received - thank you for leaving us a review. Best Wishes, Giorgia.

1/5

Google

Avoid!!! They are the worst!! Not once helped me with anything and always late with information. Still on going with my claim from april this year. I have gone to the financial ombudsman to get what i am owed! SHOCKING SERVICE!

Bradley · 18 June 2019

5/5

Google

They guided me through all I was required to do with professional and friendly help. Car damaged Tuesday all sort out by the Thursday. Great servicePositiveResponsiveness

Georgina · 26 August 2022

5/5

Trustpilot

Really helpful and understanding

Really helpful and understanding, would recommend again!

Noah · 6 February 2020

Agent replied · 16 June 2024

Hi Noah, thanks for leaving us a review. Best Wishes, Giorgia

4/5

Google

Very helpful

David · 12 September 2026

Agent replied · 12 October 2026

Hi David, thank you for taking the time to leave a review. I'm glad our team were able to help. Kind regards, Lauren.

5/5

Google

Rating only, no written review.

John · 12 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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