5/5
TrustpilotVery helpful and great customer service…
Very helpful and great customer service provided.
Agent replied · 16 June 2024
Hi Muhammad, thank you for taking the time to leave a review. Kind Regards, Giorgia.
Trusted Agent profile · Halifax
Covea Insurance services Limited Halifax reviews
★★★★★
2,594 reviews across 2 platforms
Dean Clough Mills, Dean Clough Industrial Park, Halifax, HX3 5AX
Covea Insurance services Limited's office in Halifax, at Dean Clough Mills, is rated 3.7 out of 5 across 2,594 reviews on two platforms, including 625 Google reviews rated 3.9.
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Reviews
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAccident claim
Very helpful and informative
Agent replied · 16 June 2024
Thank you for leaving a review! Best Wishes, Giorgia
5/5
TrustpilotExcellent service from Anya this…
Excellent service from Anya this afternoon.
Agent replied · 16 June 2024
Good Afternoon - thank you for leaving a review and for your feedback on the service you received from Anya. Best Wishes, Giorgia.
1/5
GoogleToo long to answer and when you finally get through to someone they tell you to hold on again to transfer you .... then the line goes dead ! I waited 35 mins !!!! #NOT ACCEPTABLE
1/5
GoogleRating only, no written review.
5/5
TrustpilotGreat company
Very efficient and helpful.
Agent replied · 16 June 2024
Good Morning Lynda, thank you for taking the time to leave a review. Kind Regards, Giorgia.
5/5
GoogleMy husband has just spoken with Kiran who was incredibly helpful, knowledgeable and efficient in sorting out his car insurance. Thank youPositiveQuality, Professionalism
5/5
GoogleChloe Baines dealt with my claim with courtesy and efficiency. She was very helpful and sorted it all out in no time!PositiveResponsiveness, Professionalism
5/5
TrustpilotCompany/Sophie
Company/Sophie, dealing with the incident I was involved in with one of their clients, very professional and polite, sorting everything out for me. Much appreciated. Very good company to deal with.Steve Olsen
5/5
TrustpilotVery Helpful
Fantastic customer service.
Agent replied · 16 June 2024
Hello, thank you leaving us a review. I'm really glad to hear you were happy with the service you received. Kind Regards, Giorgia.
5/5
GoogleFirst class service from the first phone call to the claim being settled after the work was carried out. Totally recommend.PositiveProfessionalism
5/5
Trustpilothandling of car insurence
Very clear information
Agent replied · 16 June 2024
Hello - thank you for taking the time to leave us a review. Best Wishes, Giorgia.
1/5
Trustpilotavoid
They are a partner company of 'Only young drivers' who harass and threaten you if you request money you are owed. been going round in circles with them for months. back on anti depressants now due to this.
5/5
GoogleRating only, no written review.
5/5
GoogleReally pleased with the friendly kind service I received and with the speed they sorted and paid my claimPositiveProfessionalism
5/5
TrustpilotRenewed my car insurance with Covea
Renewed my car insurance with Covea. Dave provided excellent customer service and upsold me to my benefit. Very polite and went the extra mile.
1/5
TrustpilotThanks covea,
Thanks covea,For absolutely nothing your managers should be pleased you've added £1300 for the coffee pot,Worse experience of my mums life in not paying out on her funeral ashamed of you
5/5
TrustpilotIncident
Coming up the hill to a tight bend, didn’t see each other til last minute, I hit the hedge before we’ve hit. Hit front right wheel arch.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThe guys who I've spoken to with Covea are very helpful and polite wel done guys brilliant servicePositiveProfessionalism
1/5
Trustpilotshocking run by bits of kids reported…
shocking run by bits of kids reported to FCA and ombudsman having to take legal action to get these clowns to pay out
5/5
GoogleNothing short of superb customer service from Rebecca Russell - went above and beyond - thank you.
4/5
GoogleSaymara very helpful today. She was very professional, polite, and patient . Thank youPositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Covea Insurance services Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Halifax.
