Trusted Agent profile · Halifax
★★★★★
2,602 reviews across 2 platforms
Dean Clough Mills, Dean Clough Industrial Park, Halifax, HX3 5AX
Covea Insurance services Limited's office in Halifax, at Dean Clough Mills, is rated 3.7 out of 5 across 2,602 reviews on two platforms, including 627 Google reviews rated 3.9.
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
5/5
TrustpilotShe has good customer service
She has good customer service Polite and helpful Many thanks
Hi there, thank you very much for taking the time to leave us a review, I'm glad you were happy with the service you received from us. Many thanks, Stephanie
5/5
TrustpilotFirst direct dealings and a very…
First direct dealings and a very helpful and clear
Hi Martin, I'm really glad you found our service helpful and clear. Thank you very much for taking the time to leave us a review we really appreciate it. Many thanks, Stephanie
5/5
TrustpilotVery polite and helpful
Very polite and helpful, make it quick and easy
Hi there, I'm glad you're happy with our service and that everything has been made simple for you. Thank you very much for taking the time to leave us a review. Many thanks, Stephanie
4/5
TrustpilotThe person taking details was polite…
The person taking details was polite and efficient.
Hi Chris, Thank you for taking the time out to give feedback, it always good to know when we have delivered a pleasant experience. Many Thanks, Declan.
5/5
TrustpilotNo. problems
The service was prompt and no problems. Thank you.
You're very welcome Geoff, thank you for taking the time to leave us a review. Best Wishes, Giorgia
5/5
TrustpilotGreat call handler even with our phone…
Great call handler even with our phone playing up! Thanks
Hello Martin, thanks for taking the time to leave us a review. Best Wishes, Giorgia
1/5
GoogleHave 2 on going return to invoice claims on some trucks and keep getting no where. They are a no go area for anyone wanting a good service. No replys never give a straight answer and always having to chase them. STAY AWAY
5/5
TrustpilotHe was polite, listened and knew just what to do .. very quick so no waiting unnecessarily
He was polite, knowledgable and quick saving unnecessary time.
Hi Kay, thank you very much for leaving us a review. I'm really glad you were happy with the quick and clear service the team provided you with. Many thanks, Stephanie
5/5
TrustpilotVery easy and quick
Very easy and quick. Aidan answered all questions and explained everything clearly. Excellent.
Hi Carl, thank you for your positive feedback about the experience you had with us. Many thanks, Giorgia.
5/5
TrustpilotTook a few weeks but very helpful
Took a few weeks but very helpful, good service. Quick and straightforward.
Hi Seb, thanks for leaving your feedback about the service you received from us. Best Wishes, Giorgia
5/5
TrustpilotVery helpful and quick to sort my…
Very helpful and quick to sort my enquiry out!
Hi Max, thanks for taking the time to write this review. We're proud to hear that you are happy with the service we provided. Take care, Chennelle
1/5
TrustpilotI would give zero star if I could
I would give zero star if I could. Very poor customer service and disorganised.
Hi Ornella, We're sorry that you're not happy with the service that you received. Please can you email social@coveainsurance.co.uk with full details and we'll look into this for you.Many thanks, Giorgia.
5/5
TrustpilotVery polite and helpful answered every…
Very polite and helpful answered every question.
Hi Daren, Thank you for taking the time out to leave your feedback, I'm glad we were able to answer all of your questions. If you have any further queries please don't hesitate to contact us again. Many Thanks, Declan.
5/5
TrustpilotExplained everything too me
Explained everything too me. Very polite
Hi there, thank you for taking the time to leave your kind comments. Its great to hear that you are happy with the service you have received. Many thanks, Diane.
4/5
TrustpilotPretty good for dealing with my accident
Pretty good for dealing with my accident. Everyone I spoke to was lovely
Hi Jake, thanks for taking the time to leave us some feedback, we really appreciate it! Best Wishes, Giorgia.
5/5
TrustpilotExcellent communication with clear…
Excellent communication with clear intructions on the claim process.
Hi Deano, thank you for leaving us a review we really appreciate it. Kind Regards, Giorgia
5/5
TrustpilotAll the best!!!
10 all the best!!! Thank you!!!
Hi there, thank you so much for your kind words about the service you received, and for taking the time to leave a review for us! I'm so glad to hear you were happy with the service you received. Many thanks, Diane.
5/5
TrustpilotVery helpful lady on phone,
Very helpful lady on phone,, no issues at all
Hi Gill, thanks for reviewing us - good to hear you didn't have any issues. Take care, Chennelle
5/5
TrustpilotQuick efficient and simple
Very quickly, efficiently and simply handled. Took away all of the expected stress.
Hi Martin - thanks so much for taking the time to give us a review, we really appreciate it! Best Wishes, Giorgia.
5/5
TrustpilotExcellent service
Excellent service - they sorted my claim out and helped me through the process
Hi Nina, Thanks for your feedback, we are really glad that you're happy with the service. Kind Regards, Rachel
5/5
TrustpilotExcellent experience with kath this…
Excellent experience with kath this morning, extremely efficient and courteous , thank you
Hi Geoffrey, thank you for taking the time to leave us your feedback. I'm really glad that Kath was able to help you as efficiently as possible this morning. Best Wishes, Giorgia.
5/5
TrustpilotReally helpful
Really helpful, great service so far!
Hello , thank you for taking the time to leave your kind comments. Its great to hear the service you have received so far has been positive. Many thanks, Emily
5/5
TrustpilotGreat experience
Great experience, Lovely customer service. Extremely helpful and a very good company.
Hello Ceyda, thanks for your review - we really appreciate you taking the time to do it. Best Wishes. Giorgia
5/5
TrustpilotPainless processing of my car insurance…
Painless processing of my car insurance claim
Hi Simon, thanks for taking the time to leave us a review. I'm glad to hear you're happy with our service. Many thanks, Stephanie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Covea Insurance services Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Halifax.
