5/5
TrustpilotShe was great...
She was great.... she was calm, helpful and bubbly.
Agent replied · 16 June 2024
Hi there Sharon, thank you for taking the time to provide feedback. Thanks, Emily
Trusted Agent profile · Halifax
Covea Insurance services Limited Halifax reviews
★★★★★
2,600 reviews across 2 platforms
Dean Clough Mills, Dean Clough Industrial Park, Halifax, HX3 5AX
Covea Insurance services Limited's office in Halifax, at Dean Clough Mills, is rated 3.7 out of 5 across 2,600 reviews on two platforms, including 627 Google reviews rated 3.9.
Reviews
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful and friendly lovely lady
Very helpful and friendly lovely lady, easy and straight forward
Agent replied · 16 June 2024
Good Afternoon Rachel. We're glad that our team was able to assist you and thank you so much for taking the time to write this. Many thanks, Chennelle
5/5
TrustpilotAmazing customer service Brandon…
Amazing customer service Brandon McGibbon was excellent would definitely recommend
Agent replied · 16 June 2024
Hi Abbey, I'm so glad to hear you were happy with the service Brandon gave you! Thank you for leaving us a review of your experience. Many thanks, Stephanie
5/5
TrustpilotPROVIDENT INSURANCE - George - call handler
Very good service from call ha dler George for Provident Insuran e Claims.I7 57
Agent replied · 16 June 2024
Hi Peter, thank you for taking the time to leave a review. Best Wishes, Giorgia
5/5
TrustpilotMillie answered my question and sorted…
Millie answered my question and sorted the query efficiently.
Agent replied · 16 June 2024
Hi Wendy, thanks for taking the time to write this great feedback. Thanks Koelby
5/5
TrustpilotAgain top service 100% clear with…
Again top service 100% clear with instructions real good professional service
Agent replied · 16 June 2024
Hi Chris, thank you for taking the time to write this. We're really pleased to hear you are satisfied from the service you have received. Take care and many thanks, Chennelle
5/5
TrustpilotVery kind and helpful staff
Very kind and helpful staff, very efficient and understanding. Great customer service, would definitely recommend!
Agent replied · 16 June 2024
Hello Becky, thanks for your lovely review - this is exactly how we want our customers feel! Best Wishes, Giorgia.
5/5
TrustpilotGreat response made it clear and…
Great response made it clear and straight no dramas ,great service
Agent replied · 16 June 2024
Hi Chris, thank you very much for your feedback about the service. Best Wishes, Giorgia
5/5
TrustpilotBecky Oldfield
Fantastic service, kindness, patience and professionalism from Becky. Thank you.
Agent replied · 16 June 2024
Good morning Gregory, thank you so much for your review. I'm really glad that you were happy with the service you received from Becky, it's lovely to hear. Best Wishes, Giorgia
5/5
TrustpilotVery professional young lady gave me…
Very professional young lady gave me all the information I required
Agent replied · 16 June 2024
Good afternoon Linda, thank you for taking the time to review us. We're glad you had a good experience with us. Take care, Chennelle
1/5
TrustpilotWill never insure with covea again what…
Will never insure with covea again what a waste of time not helpful at all
Agent replied · 16 June 2024
Hi Waqas, sorry to hear you feel this way about us. Please can you email social@coveainsurance.co.uk with your full details, including policy/claim number, and I can look into this for you. Many thanks, Giorgia.
5/5
TrustpilotGreat
Great - lucy was very helpful + clear
Agent replied · 16 June 2024
Hi Kourosh, thank you for taking the time to leave your comments. It's great to hear that the service you received from Lucy was positive. Many thanks, Koelby
5/5
TrustpilotVery helpful and made a stressful…
Very helpful and made a stressful process very easy
Agent replied · 16 June 2024
Hi Alison, fantastic to know your experience throughout your contact with us has been made easy. Thank you for taking the time to provide your feedback. Many Thanks, Declan
5/5
TrustpilotLucy could not have been any more…
Lucy could not have been any more informative and helpful.
Agent replied · 16 June 2024
Hi Tony, I'm really glad Lucy was able to help you. Thank you very much for taking the time to leave us a review! Many thanks, Stephanie
5/5
TrustpilotI spoke to a lady called Anya and she…
I spoke to a lady called Anya and she was very helpful and polite
Agent replied · 16 June 2024
Hi Reice, thank you for taking the time to leave a review. Best Wishes, Giorgia.
5/5
TrustpilotVery helpful and nice and clear to know…
Very helpful and nice and clear to know what to do.
Agent replied · 16 June 2024
Hi Meisee, thank you for taking the time to review us, we're glad that you are pleased by the service we have provided. Many thanks, Chennelle
5/5
TrustpilotChloe could not have been more helpful…
Chloe could not have been more helpful very good customer service
Agent replied · 16 June 2024
Hi Mark, thanks for taking the time to review us; we're glad you were pleased with Chloe's service. Many thanks, Chennelle
5/5
TrustpilotEvery time i phone so helpfull polite…
Every time i phone so helpfull polite and done what they said they would do
Agent replied · 16 June 2024
Hi Audrey, thanks for leaving us a review. We really appreciate it! Best Wishes, Giorgia.
5/5
TrustpilotSHe was very polite and very…
SHe was very polite and very professional
Agent replied · 16 June 2024
Hi Ihsan, thank you for taking the time to leave your review! I'm glad you were pleased with our service. Many thanks, Melissa
5/5
TrustpilotVery good very quick talked to someone…
Very good very quick talked to someone called Anya who sorted everything very quick
Agent replied · 16 June 2024
Hi Miles, thanks for your lovely feedback - we'll be sure to pass this on to Anya. I'm glad she could help quickly. Kind Regards, Rachel
5/5
TrustpilotGreat service
Great service, friendly staff and easy process in making a claim.
Agent replied · 16 June 2024
Hi Bekir, that's great to hear! Thank you for taking the time to leave us your feedback on the service you received. Best Wishes, Giorgia
5/5
TrustpilotExcellent Customer Service
Excellent customer service. Very clear advice and a straightforward process. Recommended.
Agent replied · 16 June 2024
Thanks for your feedback, Peter. We really appreciate you taking the time to leave us a review. Kind Regards, Giorgia
5/5
TrustpilotShe has good customer service
She has good customer service Polite and helpful Many thanks
Agent replied · 16 June 2024
Hi there, thank you very much for taking the time to leave us a review, I'm glad you were happy with the service you received from us. Many thanks, Stephanie
5/5
TrustpilotFirst direct dealings and a very…
First direct dealings and a very helpful and clear
Agent replied · 16 June 2024
Hi Martin, I'm really glad you found our service helpful and clear. Thank you very much for taking the time to leave us a review we really appreciate it. Many thanks, Stephanie
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