Trusted Agent profile
★★★★★
855 reviews across 2 platforms
12 Bull Green, Halifax HX1 5AB
Bridgfords's Halifax office at 12 Bull Green is rated 3.4 out of 5 across 855 reviews on two platforms, including 425 Google reviews rated 4.6. The 430 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Bridgfords. Each award is assessed separately from the review sites.
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
3/5
GoogleAlways seem to get the same response of somebody contacting back regarding properties they are advertising, 3 weeks ago I applied and still after numerous attempts of contacting not heard anything! Surely to get the houses filled for somebody who is showing interest as a business they would respond efficiently.
1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
1/5
GoogleVery poor, arranged a viewing, took time out from work and no one attended, no phone call and no answer to my calls. Waste of time.
I am sorry to read that this was your experience but I would like to thank you for taking the time to leave us this feedback. Please do send us an email if you would like to discuss your dissatisfaction. Our email address is review@countrywide.co.uk
5/5
TrustpilotGreat service!
Manj found us a new tennant very quickly and negotiated a significant increase in rent. He has been by far the most effective person we have dealt with at Bridgfords
5/5
GoogleChad from the Halifax branch was fantastic from the start to the finish of our moving process and gave excellent customer service. Thank you
Thank you for very much for this great review. I am pleased to read that you had a great customer experience. Best wishes, Sarah
5/5
GoogleI just recently added my property with Bridgfords and have been impressed with their friendly and prompt manner with getting things done. Great service.
Hello Yas, Thank you for this great review, i am pleased to read that you are being supported. I would like to wish you the very best in this process. Kind Regards, Sarah
1/5
GoogleFailed to email me an application form so I missed out on a flat I wanted.Worse than useless.Dont bother with them
Thank you for taking the time to raise your concerns. We do always aim to provide a good level of service and as such I would like to ask you to contact us directly via review@countrywide.co.uk. so that we can investigate your concerns further. Kind regards, Scott
1/5
TrustpilotPatronising staff who are not helpful
Patronising staff who are not helpful. They lie (e.g. we will clean house and remove old furniture before you move in - they did neither) and provide contradictory information. They also expect you to pay for repairs when it is the landlord's responsibility. The worst letting agency I have ever used. Avoid at all costs!
1/5
TrustpilotDo not use - Untrustworthy
Do not use! Provided false information which was only discovered during surveys and left me unable to buy the property which has left me severely out of pocket. Awful service throughout and untrustworthy company.
4/5
TrustpilotLovely friendly staff
Lovely friendly staff, very helpful and patient. They helped with the conveyancing process as a lot has changed after covid and Ziggy you was a star thanks for your support.
5/5
GoogleRecently rented my house through alex Widdup, he was amazing and got me the perfect tenant. Will use again :)
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
1/5
Trustpilot"I can't send you a copy of your…
"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.
5/5
GoogleGreat A++ assistance and service from Aron and Alex they took it upon themselves to do there job to the best of their ability.
Good morning, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback.
5/5
GoogleReally helpful and made buying a house enjoyable, happy to answer any questions that we had. Would recommend to friends and family.
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
1/5
TrustpilotA real waste of time
A real waste of time! I was after a property and repeatedly had to ask for a viewing. Requested that I was kept up to date with the property (there were issues regarding the seller) which they did not! What the vendor was paying them for I have no idea. Terrible (Wilmslow)
5/5
TrustpilotBridgfords burnley
Excellent service from friendly staff at bridgfords burnley. Kept informed every step of the way.Dealt with any query instantly and went out of their way to help.
1/5
TrustpilotABSOLUTELY SHOULD BE BANNED
ABSOLUTELY SHOULD BE BANNED! Illegal and disgusting behaviour from the people,
1/5
TrustpilotAbsolutely shocking staff
Absolutely shocking. Trying to buy a house and Bridgefords, Sale branch have a really poor attitude. Insist we show them our funds before even putting the offer to the vendors - not a chance! These people need a swift kick up the backside, they have a nerve demanding this information straight off.
5/5
GoogleProfessional yet friendly. Very helpful staff, they made the process of buying our present home very smooth and easy. Thanks to all involved.
It is fantastic to hear how professional, personal and efficient you found the team at Bridgfords, Halifax. I am very happy that the team made your purchase a positive experience. I will pass on your encouraging review to the entire team at the branch. Many thanks.
5/5
GoogleAn excellent service selling my father's house; kept well in touch, gave good advice, negiotiated the price well and were very helpful. Recommended!
Thank you for taking the time to leave this great five star review. It is wonderful to read how personable, proactive and professional you found the team at Bridgfords, Halifax. I will make sure your kind review is shared with the entire team at the branch. Many thanks.
5/5
GoogleExcellent service with useful advice about how to sell the house and what price to sell for. Always friendly and always available to talk to. Proof of how good they were was in the fact of having an offer on the house within 2 weeks of it being on the market. Would definitely recommend them.
5/5
TrustpilotHouse valuation
We had our house valued yesterday by Victoria and Shaugnee, from the Whitby branch, both were very pleasant, prompt and extreamly knowledgeable,always backing up statements with their own experience.Very professional - we will certainly be using their services.
1/5
TrustpilotHonestly
Honestly, if I could give zero star I would. Booked an appoinment through richard wakefield office to view a house, went to see the house, agent never turned up, waited for an hour. Rang them many times no answer. Awful and unprofessional agent ever, never viewing house with these time wasters!!
1/5
TrustpilotThe day before due to move at 4.30pm…
The day before due to move at 4.30pm brudgfords Jesmond rang to say landlord pulled out! This after we had signed ast and paid 6 months rent up front. The negotiator had not done their job effectively which is why this happened. Left homeless and destitute with two young kids. Hopeless avoid
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Halifax office has 855 reviews across two platforms: 425 on Google, 430 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Bridgfords is rated 3.4 out of 5 across all 855 reviews, and 4.6 out of 5 on Google from 425 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Bridgfords, Halifax won Gold; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.
Bridgfords, 12 Bull Green, Halifax HX1 5AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.