5/5
TrustpilotI had best service
I had best service , and kept up to date with the process. From Daniel Bright , and communication was seamless. Always informed me what was needed every step. Excellent work.
Trusted Agent profile · Halifax
Bridgfords Halifax reviews
★★★★★
855 reviews across 2 platforms
12 Bull Green, Halifax, HX1 5AB
Bridgfords's office in Halifax, at 12 Bull Green, is rated 3.4 out of 5 across 855 reviews on two platforms, including 425 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.
Awards
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotSuch a pain from start to end
Really unprofessional and sloppy! I've wasted part of my life in writing emails, repair reports, and complaints...all to little or no avail. At the end of my tenancy, as a goodbye present, I was denied my deposit without any valid reason. I only managed to get it back through adjudication. If I ever deal with this company again, it will be too soon.
1/5
GoogleIgnored my online enquiry to book a viewing of a property.
Agent replied · 12 June 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
1/5
TrustpilotWaste of time!! Don't use them
Poor customer service , waste of time don't book any valuation with them they don't send professional agents to view your property and you need to chase them several time to get the valuation report. Rude agents on the phone. I am glad i haven't used them for any buying/selling service.
2/5
GooglePathetic experience with them, highly irresponsible team in this office. I will share the details of my very recent experience later explaining the reason for this rating.
Agent replied · 12 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWhen I spoke to them on the phone. They were only to happy to help and give me advice. And happy to let me know if anything else suitable came up
Agent replied · 12 June 2024
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
1/5
TrustpilotDon’t trust them with money
I vacated my property 8 months ago and is still waiting for my deposit. After I vacated the property I kept calling and emailing them several times and they replied to me after 3 months. They have not even paid the refund of my rent which is around 150£. Horrible people
5/5
GoogleI had an amazing experience with Bridgefords. They helped me to get the property when I was not getting anything. I will recommend it to everyone if you are in Halifax. Look for Sarah and she will help you right away.
5/5
GoogleAs a professional landlord in Halifax I can highly recommend the lettings team at Bridgfords to source good quality tenants in a prompt, efficient and professional manner. Thanks to both Sarah's for the numerous times they have acted on my behalf
1/5
TrustpilotWhat a disgusting company
What a disgusting company, I’ve rented for the last 13 years and not had a problem, until I picked up the phone and spoke to Bridgfords Preston. Between them the don’t have a clue what’s going on, they are rude and don’t know how to speak the truth, you get passed from one person to another. No not use this company they are a joke!!!!!
1/5
TrustpilotBridgfords Withington are awful! Avoid at all costs
I have had a terrible experience with bridgfords (Withington) over the entirety of my tenancy. Staff are always rude and flippant, never respond to any problems with the house (both bathrooms were not fit for use for 4 MONTHS) and become audibly angry when you decline viewings for good reasons. I wouldn't recommend that anybody uses them.
5/5
TrustpilotGetting my apartment was seamless with…
Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you
5/5
GoogleThe staff were really helpful when we hit problems (not their fault!), chasing people up and keeping us fully informed- we were very grateful and felt that they couldn't have done more.
Agent replied · 12 June 2024
Thank you Barbara for the excellent 5 star review of the service you received from Bridgfords in Halifax. It is brilliant to read that the team were really helpful and kept you fully informed. Best wishes, Emma.
5/5
GoogleFast responses helped me get an apartment!!!!
Agent replied · 12 June 2024
Thank you Ishaq for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
5/5
GoogleExtremely helpful and friendly professional team.
Agent replied · 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleProfessional and friendly service worth recommending
Agent replied · 12 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotProfessional and Courteous
Professional, speedy and courteous service from start to finish.All three members of staff I had contact with were excellent.A smooth sale process. Thank you.
1/5
TrustpilotNon Responsive
We've been using their management services for 5 years but the last 2 years have been a disaster.Their forced Landlord regulations fees is just a farce to extract money from landlords and their inability to deal with matters is just laughable.
1/5
TrustpilotHas it gone bust
Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?
5/5
GoogleWe received excellent customer service from the team in Halifax. Fully informed about viewings, my offer and solicitors . Great team well done . Mr and Mrs Vaughan.
Agent replied · 12 June 2024
Hello Kath, thank you for leaving this excellent 5* review! Fantastic to hear that the Bridgfords team in Halifax provided you will excellent customer service! Kind regards, Maryjane.
5/5
GoogleExcellent service. Straightforward and efficient as well as very friendly and helpful. Alex and colleagues at Bridgfords made the process of buying a house as stress free as possible.
Agent replied · 12 June 2024
Thank you for taking the time to leave this excellent five star review, I am so pleased to read how honest, helpful and accommodating you found Alex and the team at Bridgfords, Halifax. That they went the extra mile to ensure your purchase was stress free. I will make sure you wonderful review is shared with Ales and the entire team at the branch. Many thanks.
5/5
TrustpilotMore views promised in a week than…
More views promised in a week than others I can mention. Yes I realise not sales……..yet!
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
5/5
Trustpilotnathan is a credit to bridgfords
nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bridgfords Halifax
How many reviews does Bridgfords Halifax have?
Bridgfords's Halifax office has 855 reviews across two platforms: 425 on Google, 430 on Trustpilot (across the whole business).
What is Bridgfords Halifax's rating?
Bridgfords Halifax is rated 3.4 out of 5 across all 855 reviews, and 4.6 out of 5 on Google from 425 reviews.
Has Bridgfords won any awards?
Yes. In The Trusted Agent 2026 awards: Bridgfords, Halifax won Gold; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.
Where is Bridgfords's Halifax office?
Bridgfords Halifax, 12 Bull Green, Halifax, HX1 5AB.
