Trusted Agent profile · Halifax
★★★★★
855 reviews across 2 platforms
12 Bull Green, Halifax, HX1 5AB
Bridgfords's office in Halifax, at 12 Bull Green, is rated 3.4 out of 5 across 855 reviews on two platforms, including 425 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
5/5
GoogleReally happy with my experience selling my house with Bridgfords Halifax. They kept me informed every step of the way and sold it way quicker than I expected. I would not hesitate to recommend them and their service. Thanks again. :)
Many thanks for the glowing 5* review and recommendation. Best wishes, Lucy
1/5
TrustpilotStay Away !!
Stay Away !!Untrustworthy and remember NO verbal agrements of repairs etc are kept.Cause they will charge you and then ignore you.In my experience No cleaning and No repairs will be carried out after you have signed your contract and paid them your hard earned money.STAY AWAY !!
1/5
TrustpilotDon’t waste your time
Their agent failed to turn up to a property viewing. We called the agent and the office several times and no one picked up so we went to their office and booked another appointment for later that day. They then failed to turn up to the second appointment and when we went to the office again, showed no remorse and did not apologise. Will never ever book with them again. They’re rude and unprofessional.
1/5
TrustpilotDealt with a guy called zahid should…
Dealt with a guy called zahid should have known really never to go ahead, once they had the sale wasn’t interested, pushed into putting the house on the market telling me I’ve spent a lot of time at your house! Very proffesional, was asked to reduce price after 2 weeks, long story with the rest of it but I would stay clear, hence I took my house off the market with them,
5/5
GoogleBrilliant service from Virginia, Alex and Matt (who was our main contact) from start to finish of the process of selling my house. Always willing to help and offer advice, it was a pleasure to deal with them. Highly recommended.
Thank you Steve for your wonderful 5* review of our local Bridgfords team. It is great to read that you found our team so helpful and professional. I will of course make sure your kind words are forwarded to the whole team. Best wishes, Scott
5/5
GoogleLee Johnson saved me 6 years off my mortgage and decreased the interest rate by 3%- absolutely brilliant service. Also reviewed and changed my life/ home insurance- very good and thorough. Highly recommend
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
1/5
GoogleWe have had nothing but problems with the house we rent and despite several people co.ing to look at the house we still have slugs in the kitchen,mould on the walls and very drafty doors and windows.
HI Joann, I am sorry to read about your experience and as such would like to invite you to discuss your concerns further with our Customer Relations Team via review@countrywide.co.uk Kind regards, Scott
5/5
GoogleUsed for both purchase and sale and has been a really smooth, clear process all the way through. Whilst professional there is also a degree of a personalize service which has been really supportive throughout the process. Wouldn't hesitate to use again!
Thank you for taking the time to leave this amazing five star review. It is so wonderful to read how accommodating the branch were during your sale and purchase. Bridgfords pride themselves on delivering a personalized service and i am happy to see you were able to take advantage of that, leaving you with a fantastic positive experience. I will ensure your wonderful review is passed along to the entire team at the Halifax branch. Many thanks.
1/5
TrustpilotAccepted property and then they rang to say they’ve accepted someone else!!
I was accepted a property by them and I sent all paperwork over and two weeks later they phoned saying I was accepted as a higher bidder was accepted. Why accept me and my offer to disappoint two weeks later. Do not use this estate agent very bad service and not happy at all. They are useless I will be using somewhere else.
5/5
GoogleGreat personal service from a friendly, efficient and professional team. Elaine, Matt and Alex have kept me up to date all through the process of bringing my house on to the market until finalising the sale.
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
5/5
TrustpilotGeorgia brilliant
I had best service , and kept up to date with the process. From Georgia , and communication was seamless. Always let me know what was needed every step . Excellent work . !! Thanks RegardsDean
5/5
GoogleI can highly recommend Bridgfords, Halifax for both the buying and selling of property. Alex Croll, Alexander Lovitt & Max Smith are a fantastic team.
Thanks for this super 5* review! We really appreciate this. Best wishes, Graham, Customer Relations
1/5
TrustpilotRude
Rude, unhelpful and abrupt. They don't care about the tenant. All they care about is keeping the landlords happy and not losing the landlords custom. They could give no s#*ts about the people actually paying money. Stay away because they are not helpful. I got upset about a job that needed doing and was told that "you took the house as it is, there's nothing we can do". Just Wow
1/5
TrustpilotNot the best experience over a two year…
Not the best experience over a two year period. During our stay in their letting they were the most inconsiderate bunch. If there was a problem it was your fault. The landlord was always right. At the end of the tenancy their deposit holding arm Countrywide did their very best to withhold some of it, even though the property was in a better state when we left it.
5/5
GoogleGreat service ! aaron helped me get the appartment i really wanted. He is always avalible to help with even the smallest paper work or help I need as a tenant. Thanks for an amazing costumer service. :)
Good Afternoon Thank you for your review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again
3/5
TrustpilotBridgford Didsbury was ok
Bridgford Didsbury was ok, felt a little rushed in the viewings but at least they answered their phones unlike some other letting agencies
5/5
GoogleWe have used Bridgfords in Halifax for 3 years and they have always been very friendly and helpful. They are brilliant at finding tenants and always keep us well informed. A lovely team to liaise with.
Many thanks for this excellent 5* review, I will of course ensure your kind comments are passed on to our local Halifax, Bridgfords team. Best wises, Lucy
1/5
TrustpilotI want to let you know that I am…
I want to let you know that I am complaining to you because you are careless. my husband called for a house yesterday and you were going to call us back, you didn't do that. today when he came back to you with a phone call, you tell us that there are no more places to see the house. I do not recommend.
1/5
TrustpilotTerrible customer service, will happily take your deposit but never give it back
Terrible customer service. Been waiting over a month for my deposit back after getting the checking out report (which came back fine) keep getting told it’s the landlords fault. Will be seeking legal advice and charging them the deposit, legal fees and their standard late payment fees as detailed on there account if I was to have paid my rent late (which I never did)
5/5
TrustpilotI have an amazing experience with…
I have an amazing experience with Bridgfords sale , in special with Caroline Edwards, wich was very receptive and help us to move in our property as soon is possible ! Thanks very much and i will recomend Bridgfords sale for rent or sale your house 😊
1/5
TrustpilotUnprofessional
I called Bridgfords this morning to book a viewing on a house added to rightmove today. I was passed to Steph who started the conversation with "whats happened now" ?????? She was reluctant to book a viewing so i didn't. Rude, abrupt & unprofessional. Id suggest not talking to people like you know them and do your job which is booking viewings.
1/5
TrustpilotTerrible customer service
Terrible customer service - they do not get back to you. They also cannot market houses - we have had no viewings since being on the market with them for 4 months.
1/5
TrustpilotWorst estate agents I've used
Bridgfords Newcastle are unorganised and only tend to communicate with you when it is in their interest. They can be very difficult to get hold of once you moved in.They charge a fortune to renew the tenancy and remain in the property then when you decide to move out of the property, they charge if you need a reference from them for your new property.Would definitely not recommend!
1/5
TrustpilotIf I could give zero stars I would
If I could give zero stars, I would. I had an absolutely horrible experience.... as a purchaser. I was made to feel like my requests were outrageous, despite following the recommendations of Bridgefords surveyor. I was told that I was disgusting and shouted at.. avoid Sale at all costs, it's just not worth the abuse. There are plenty of professional estate agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Halifax office has 855 reviews across two platforms: 425 on Google, 430 on Trustpilot (across the whole business).
Bridgfords Halifax is rated 3.4 out of 5 across all 855 reviews, and 4.6 out of 5 on Google from 425 reviews.
Yes. In The Trusted Agent 2026 awards: Bridgfords, Halifax won Gold; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.
Bridgfords Halifax, 12 Bull Green, Halifax, HX1 5AB.
