Trusted Agent profile
★★★★★
855 reviews across 2 platforms
12 Bull Green, Halifax HX1 5AB
Bridgfords's Halifax office at 12 Bull Green is rated 3.4 out of 5 across 855 reviews on two platforms, including 425 Google reviews rated 4.6. The 430 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Bridgfords. Each award is assessed separately from the review sites.
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
5/5
TrustpilotUsed Bridgfords to find and rent a…
Used Bridgfords to find and rent a property. Excellent service. Very efficient. Answered questions quickly and the communication was great. Very friendly staff. Easy company to deal with. Highly recommended.
1/5
TrustpilotAppalling service for tenants
Appalling service for tenants, fixing a leaking bath can take months and it is still not fixed. Leaving notice enforced is not the one agreed in the contract. Julie (from Bridgfords) can ignore your emails.. be ready or run!
5/5
GoogleFrom phone call to moving,Aaron has assisted me throughout
Hi Kelly, Its great to read that you received 5* service from our Bridgfords branch in Halifax and I would like to thank you for leaving this great review.
5/5
TrustpilotExcellent expirience from start to…
Excellent expirience from start to finish. Sold my house fast and more than covered my fees as they got over asking price. All the staff were great to deal with and I could not recommend them highly enough.
1/5
GoogleSlack and rude staff!
Thank you for taking the time to raise your concerns. We do always aim to provide a good level of service and as such I would like to ask you to contact us directly via review@countrywide.co.uk. so that we can investigate your concerns further. Kind regards, Scott
5/5
TrustpilotJames at Bridgfords Bamber bridge…
James at Bridgfords Bamber bridge letting team was excellent throughout the process - fast, efficient, knowledgeable of the market and the description of the property was superb. First viewings booked within days of listing. Definitely recommend.
1/5
TrustpilotNobody takes ownership of issues
Nobody takes ownership of issues, ignore emails and all this for the privilege of paying £475 fees to simply move into a property. Awful service and I will never use Bridgefords again as either a tenant, landlord or prospective buyer/seller.
4/5
GoogleI would 100% recommend Bridgfords. They have been helpful every step of the way.
1/5
TrustpilotNO NO NO
Never again. Nothing more to say - just awful.
1/5
TrustpilotDon't go there
Dreadful company, hardly do anything right. If you complain, you will be dealt with courtesly, however the complaints department (substantial number of staff, seemingly) results in hoops that are impossible to jump through.Just avoid all the stress and walk by!
1/5
TrustpilotThis is the worst letting company I've…
This is the worst letting company I've had the misfortune of dealing with...I advise everyone to keep away from this bunch of cowboys.Star ratings -00Staff star ratings -00Customers services rating -00Only interested in ripping you off
1/5
TrustpilotWorst experience couldn't agree more…
Worst experience couldn't agree more with all the #1star reviews on here. Unprofessional, have no idea what good customer service is; forget who the customer even is!
1/5
Trustpilotrefused me to see a house
Wouldn’t let me view a house as they wanted to see all my paper work and sit down with their mortgage adviser first even though I had stated I had a mortgage adviser in place already
1/5
TrustpilotAVOID AVOID AVOID
Paul
5/5
GoogleGreat Service from a Dedicated team!!
Thank you for leaving your fantastic five star review, it is great to see you were able to take advantage of the amazing service the Halifax branch deliver. I will make sure i pass on your kind words to the team at the branch. Many Thanks.
5/5
GoogleBridgfords couldn't have done more to help to sell my 93 year old mother's house. I got updates daily from the team at Halifax. Thoroughly recommend them . Sale completed yesterday. Thanks especially to Nicola, Alex and Matt.
1/5
TrustpilotNever use bridgfords and Natalie
Never use bridgfords and Natalie. They are the worse ever. No care. The hacienda deansgate branch is a nil star. Terrible. No one calls you back. They are ignorant to the core. Never use them.
4/5
GoogleThe process was qiuck, and the people at bridgfords are very helpful
1/5
TrustpilotAbsolutely appalling level of customer…
Absolutely appalling level of customer service and a superb example of estate agent incompetence. Do not go anywhere near this company and use an alternative.
1/5
TrustpilotDo not use bridgefords
Do not use bridgefords. They fed us with lies from the start and told us what we wanted to hear but didnt put ot in writing. We are now £750 down because if the lies.AVOID
1/5
Trustpilotpoor communication
poor communication - lack of contact or updates.on transactions. have to chase them for information.. hard work !
1/5
TrustpilotIt takes a lot of practice to perfect the art of being so incompetent
How can you be so incompetent.People working there can't even send an email.So so so bad, probably the worse company I've ever experienced and would highly recommend you to avoid
5/5
GoogleI recently bought my house through Bridgfords. They were fantastic!! They sorted everything from the Solicitors right through to the mortgage. I cannot thank them enough for all there help!! Really great to work with.
1/5
TrustpilotSorry for the 1 start but no option of 0!!!
Happy to take your money with scant regard for their contractual obligation. Took over a year to fix some of the problems in house and still did not address the main problems.Filthy poorly maintained houseDisgraceful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Halifax office has 855 reviews across two platforms: 425 on Google, 430 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Bridgfords is rated 3.4 out of 5 across all 855 reviews, and 4.6 out of 5 on Google from 425 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Bridgfords, Halifax won Gold; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.
Bridgfords, 12 Bull Green, Halifax HX1 5AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.