4/5
TrustpilotGood customer care
I have been renting my house through them for years, comparing this company with others I have to say that they are very competent and efficient. No complaints, I strongly recommend them
Trusted Agent profile
Bridgfords reviews
★★★★★
855 reviews across 2 platforms
12 Bull Green, Halifax HX1 5AB
Bridgfords's Halifax office at 12 Bull Green is rated 3.4 out of 5 across 855 reviews on two platforms, including 425 Google reviews rated 4.6. The 430 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026. Checked 9 October 2026.
Awards
Trusted Agent 2026 results for Bridgfords. Each award is assessed separately from the review sites.
- GoldBridgfords, HalifaxTrusted Agent 2026 · National position 635
- PlatinumBridgfords, StockportTrusted Agent 2026 · National position 385
- GoldBridgfords, SaleTrusted Agent 2026 · National position 484
- GoldBridgfords, BurnleyTrusted Agent 2026 · National position 987
- Trusted AgentBridgfords, WakefieldTrusted Agent 2026 · National position 1012
- Trusted AgentBridgfords, StalybridgeTrusted Agent 2026 · National position 1449
Reviews
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotNot interested at all
Not interested at all. Took several phone calls to get any response at all, and wouldn’t allow any house viewing until my own property was on the market.
1/5
TrustpilotExtremely poor customer service
They hanged up on me and refused to pick up the phone. All because I had some specific questions about the property. The length of the call was 5min. Unbelievably rude customer service!
1/5
TrustpilotShoddy practices
Shoddy practices - gave my data to third parties without my authority. Switched utility companies on the property without asking me. And three months on they still have not returned my deposit.
1/5
TrustpilotPlease avoid
Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.
5/5
TrustpilotFantastic Sales team
Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!
5/5
TrustpilotHad a great experience with Bridgefords
Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!
1/5
TrustpilotCommunication is absolutely horrendous
Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
1/5
TrustpilotVery bad customer service,not…
Very bad customer service,not responding to emails or calls .Very bad communication.
1/5
TrustpilotCommunicating with Bridgfords is more…
Communicating with Bridgfords is more painful than testicular torsion and, I imagine, giving birth.
5/5
GoogleGreat customer service, polite, professional and kept me informed of properties that I may be interested in
1/5
TrustpilotIncompetent
Agree with all other reviews. This company failed in every possible way.
1/5
TrustpilotTerrible experience
Terrible experience, could not be bothered attitude, awful and unacceptable. Also very expensive commision charges.
1/5
TrustpilotAwful company
Awful company. Over priced, unhelpful staff and ridiculous fees and a lot hassle.
1/5
TrustpilotAwful company
Awful company, apathy seems to be their mantra
1/5
TrustpilotTerrible
Terrible.I would not trust these people with your property.
5/5
GoogleReally excellent support from Alex W and colleagues, many thanks.
1/5
TrustpilotNegligent and lazy.
Negligent, unhelpful, lazy, lazy, lazy, profiteering, lazy and horrid.
5/5
GoogleRating only, no written review.
Agent replied · 8 November 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 8 November 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
1/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bridgfords
How many reviews does Bridgfords have?
Bridgfords's Halifax office has 855 reviews across two platforms: 425 on Google, 430 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Bridgfords's rating?
Bridgfords is rated 3.4 out of 5 across all 855 reviews, and 4.6 out of 5 on Google from 425 reviews, checked 9 October 2026.
Has Bridgfords won any awards?
Yes. In The Trusted Agent 2026 awards: Bridgfords, Halifax won Gold; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.
Where is Bridgfords's Halifax office?
Bridgfords, 12 Bull Green, Halifax HX1 5AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.